Acumen Mortgages Avis 

1 257
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gerry Small - Currently in my new beautiful home and couldn't be happier. Gerry is THE most down to earth person, knows that he's doing, informative & helped us massively along the way to get a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used acumen for a number of years now and the standard of service remains second to none. On this latest occasion I wished to take some equity out of my house as part of a remortgage. As usual th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Conseiller financier
  3. Compagnie d'assurance habitation
  4. Courtier d'assurances
  5. Compagnie d'assurance propriétaire
  6. Compagnie d'assurance vie

Écrit par l'entreprise

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 257)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Would highly recommend Natalie

Great experience, Natalie was available when I needed always willing make changes as many as were required to ensure I got the best deal. Very knowledgeable and helpful in calculating all options. Great experience all round nothing I needed was too difficult, nothing to improve either. Very pleased, thank you.

19 décembre 2025
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Réponse de Acumen Mortgages

Thank you very much for your review. We’re delighted to hear that Natalie was able to support you so thoroughly, making herself available when needed and exploring all options to ensure you secured the best deal. She’ll be really pleased to know her knowledge and flexibility made such a difference. We truly appreciate your feedback and are glad you had a great experience from start to finish.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Gerry & Dawn made my experience so easy…

Gerry & Dawn made my experience so easy and stress free and couldn’t have helped me morez

18 décembre 2025
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Réponse de Acumen Mortgages

Thank you for your lovely review! We’re so pleased to hear that Gerry and Dawn made the process easy and stress free for you. We’re glad we could help and wish you all the best moving forward.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent customer service throughout a…

Excellent customer service throughout a very complex mortgage application

12 décembre 2025
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Réponse de Acumen Mortgages

Thank you for your feedback! It was a pleasure working with you and we’re glad we could help guide you through the process.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Good customer service

Good customer service

12 décembre 2025
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate it and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Professional and Supportive

Acumen was very helpful and supportive in securing a good mortgage at a competitive rate, plus they helped with other insurances. Sam's advice was particularly helpful. I'll definitely recommend their services.

22 août 2025
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Réponse de Acumen Mortgages

Thank you for your review. We’re really pleased to hear that you found our support helpful and that we were able to secure a competitive mortgage rate for you, along with assisting with your insurance needs. Sam will be delighted to know that his advice made a positive difference.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent service, straight forward mortgage advice

Efficient, knowledgable informative. Excellent smooth service, thank you

11 décembre 2025
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Réponse de Acumen Mortgages

Thank you for your feedback! We’re pleased to hear that you found our service efficient, knowledgeable, and informative. Providing a smooth experience is always our goal, and we appreciate you taking the time to share your kind words.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Acumen mortgage is the best in terms of…

Acumen mortgage is the best in terms of customer service. The Staff are professional. They responded to enquiry on time, they offer range of options for customer satisfaction.

11 décembre 2025
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Réponse de Acumen Mortgages

Thank you for your kind feedback! We’re delighted to hear that you found our customer service to be of the highest standard and that our team’s professionalism and responsiveness met your expectations. Your comments mean a great deal to us, and we appreciate you choosing Acumen Mortgages.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Amazing service

Amazing service

11 décembre 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 4 sur 5 étoiles

Easy to work with

8 décembre 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Very good thanks

Very good thanks

8 décembre 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Mick (Acumen Mortgages) delivered…

Mick (Acumen Mortgages) delivered outstanding support in securing my mortgage offer, guiding me through each step with professionalism, clarity, and reassurance while using their extensive knowledge to find the most suitable options for my circumstances, ultimately making the entire process smooth, efficient, and far less overwhelming than I ever expected. Thank you very much.

8 décembre 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you so much for your kind words! We’re delighted to hear that Mick provided outstanding support and guided you through the mortgage process with such professionalism, clarity, and reassurance. It’s great to know his expertise helped make the experience smooth, efficient, and far less overwhelming. We’ll be sure to pass on your thanks to Mick, and we wish you all the very best moving forward.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

My experience with Acumen has been truly exceptional

This was my first experience using Acumen Mortgages to purchase a property. I had no prior understanding of the mortgage process or the steps involved. However, I can confidently say that Acumen Mortgages exceeded my expectations by making the entire process exceptionally smooth and efficient.

Natalie, your professionalism and courteous manner have been evident throughout the journey. You have truly been a teacher during this entire mortgage process. I sincerely appreciate your patience, clarity, and willingness to address all my questions.

Dannielle and Stephanie, your explanations about the different insurance options helped me make the right decisions, and I truly appreciate your assistance. Thank you as well for your patience, especially when it took me a little longer to fully understand some of the policies.

As this eight-month process comes to an end, I would like to express my gratitude to Acumen Mortgages for your consistent support and guidance. You have made this experience far simpler and more manageable than I had anticipated, especially with the convenience of being connected to services such as home insurance, life insurance, and more.

I would highly recommend Acumen Mortgages to anyone seeking a streamlined, supportive, and professional mortgage advisory service.
Kind regards
Nimesh Fernando

2 décembre 2025
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Réponse de Acumen Mortgages

Dear Nimesh,

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that your first experience of the mortgage process was made smooth and manageable with the support of Acumen Mortgages.

Natalie will be especially pleased to know that her professionalism, patience, and guidance made such a positive difference throughout your journey. We’re also glad that Dannielle and Stephanie were able to clearly explain the insurance options and support you in making the right decisions at your own pace.

Congratulations on your property purchase, and thank you once again for choosing Acumen Mortgages. We wish you every happiness in your new home.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Natalie was fantastic from start to…

Natalie was fantastic from start to finish and would recommend her to anyone!

27 novembre 2025
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Réponse de Acumen Mortgages

Thank you for your lovely feedback! We’re so pleased to hear that Natalie was fantastic from start to finish. Your recommendation means a great deal, and we’ll be sure to pass on your kind words to her. Please don’t hesitate to get in touch if we can help again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles
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Réponse de Acumen Mortgages

Thank you for your feedback. We’re pleased to hear that Nigel was able to help and support you.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Amazing service from Jake and Louis

Amazing service from Jake and Louis - would highly recommend them and I can’t thank them enough, the service provided by them and acumen mortgages was outstanding! They provided the perfect mortgage solution for me

28 novembre 2025
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Réponse de Acumen Mortgages

Thank you so much for your kind words! We’re delighted to hear that Jake and Louis provided such outstanding service and helped find the perfect mortgage solution for you.

Wishing you all the very best and please don’t hesitate to get in touch if we can help again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Great experience and asmooth move …

Great experience and a smooth move we appreciate

27 novembre 2025
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Réponse de Acumen Mortgages

Thank you so much for your kind words! We're glad to hear you had a great experience with our team and we look forward to working with you again.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Moving house

Fantastic service from Martin

20 novembre 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Very helpful and professional

Very helpful and professional

19 novembre 2025
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate it.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

A great service offered by Sam and the…

A great service offered by Sam and the team who have always been on hand to help.

Thanks so much

12 novembre 2025
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Réponse de Acumen Mortgages

Thank you for your review.

I have passed this on to Sam and the team and they really appreciate your feedback. We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Great experience with Acumen Mortgages

Great experience with Acumen Mortgages. Gian and Stephanie were extremely helpful from start to finish — clear, supportive, and professional throughout. I’m grateful for their guidance and highly recommend them!

14 novembre 2025
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Réponse de Acumen Mortgages

Thank you so much for your review.

We’re thrilled to hear that you had a great experience with us. Gian and Stephanie are so pleased to know that their support and guidance made a difference. If you ever need anything in the future, we’re always here to help!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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