Absolutely worst customer service I’ve ever dealt with. They still are holding 9000 usd of mine hostage. The sending company approves withdrawal and Aeropay after a week of waiting declines it. Asks... Voir plus
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Lisez les avis des autres
I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Voir plus
I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Voir plus
It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Coordonnées de contact
540 N Dearborn St #101024, 60610, Chicago, Etats-Unis
- 3124652992
- hello@aeropay.com
- aeropay.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Warning avoid at all costs
Absolutely worst customer service I’ve ever dealt with. They still are holding 9000 usd of mine hostage. The sending company approves withdrawal and Aeropay after a week of waiting declines it. Asks me to reconnect my bank 3 times and I’ve done successfully. They even sent me an email saying my account is enabled and in good standing. They send me back to other company trying to blame them without helping me.
Terrible
Terrible. I've been trying to unlink bank and delete account for two weeks.
My account just stopped working
My account just stopped working after a year. Repeated contact w/chat has gotten no result. They say a ticket is in the system & yet no contact for over 2 weeks.

Réponse de Aeropay
Good luck changing any personal info
If you don't provide the exact format for verification they will block you from your account. I'm trying to change my phone number and provided the documents but because my utility bill doesn't have my new number they flat out refuse to change the number. Other companies have automated ways to change numbers but not here. If they don't adapt they will lose out on customers. Also, I've been back and forth with them for a month with no resolution.

Réponse de Aeropay
Worst customer service ever
Worst customer service ever! No matter what I’ve tried to get through I’ve never got a response back as I need to update my account information and they’ll never reply to you
No Money, No Explanation
There is a chat button on website for help, however always is inactive as it says nobody is there and it will not let you leave a message. Only option is to email but haven’t heard back at all. Got a receipt showing I was paid and it would hit my bank the next business day, 3 days later still no money in my bank. Dont withdrawal with Aeropay use anything else and you’ll have a better experience.

Réponse de Aeropay
Horrible bankers
These POS individuals take money to help on posting for purchases. However they never ever post refunds they keep it. I now have had 2 refunds and have not received either. It has been some time so they have had the opportunity to disburse the money. And if you ask about it they get nasty. They do not care about giving your money back. It is a horrible experience

Réponse de Aeropay
Claim rewards
This is a real site. Fast and easy to use, knowing my credentials made it an even smoother process. I would definitely recommend this website to claim any transactions.
Very Unreliable
I frequently can’t use the service, even if I have twice the amount of the order in my account. I can only tip when I use the QR code in the store, and that is SO UNRELIABLE that I feel like I’ve won some sort of prize when it works. The inadequacies stand out as all other online payment services are seamless.

Réponse de Aeropay
Great work!
DYNAMIC
AeroPay helped me so much when I was in a bind. Truly a great experience for me and many others in sure’
Overall great customer service and very…
Overall great customer service and very good services
Very easy and safe to use
Very easy and safe to use. I’ve never had any problems using Awropay.
I love when Aeropay is an option!
Never have any problems if i do they…
Never have any problems if i do they take care of me!
My experience with Aeropay has been…
My experience with Aeropay has been amazing! Using aeropay has made my transactions smooth and instant. I have never had a negative experience!
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