Aeropay Avis 

333
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely worst customer service I’ve ever dealt with. They still are holding 9000 usd of mine hostage. The sending company approves withdrawal and Aeropay after a week of waiting declines it. Asks... Voir plus

Noté 5 sur 5 étoiles

I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Voir plus

Noté 5 sur 5 étoiles

I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Voir plus

Noté 3 sur 5 étoiles

It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Voir plus

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

333 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(333)

58 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy & Fast

They make it super easy to purchase products! Saves time and is very helpful when support is needed.

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I never thought it would be possible to…

I never thought it would be possible to have such a quick and easy app to use when purchasing products. I simply scan the QC code at my merchant and I am instantly able to make my purchases. Thank you for such great app!

31 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Unresponsive or Non-Existent Customer Service

I have had a case open with Aeropay support for weeks now with zero response from them about anything. Not even a “Sorry we’re still looking into it.” Just nothing. I wish I could rate this experience lower than 1 star.

12 décembre 2024
Avis spontané
Logo de Aeropay

Réponse de Aeropay

Hi Jesse,
We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at social-help@aeropay.com and our team will be on standby to support. We appreciate your business.

Noté 1 sur 5 étoiles

Aeropay sucks

Horrible company with with worse customer service. Been waiting on a payment from them for 6 weeks, they created/attributed my account to someone named Kevin and I'm not Kevin. Took a month or so to get them to understand that, a week or so to understand that I would like my account in my name, and now it's been 9 days since they agreed to do so, with no response nor change in my account. If someone tries to pay you through them, I'd ask for anything else, an IOU would probably be more value and less of a pain in the ass.

I had a more detailed review written but somehow trust pilot swapped that for the name of my company.

25 décembre 2024
Avis spontané
Logo de Aeropay

Réponse de Aeropay

Hi John,
We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at social-help@aeropay.com and our team will be on standby to support. We appreciate your business.

Noté 1 sur 5 étoiles

Bad customer service. Possibly scam.

I used them to make a purchase and it wouldn't go through. I went ahead and paid cash for my order. An inconvenience, but not a reason to complain.
I email to fix the situation and after a few days it was fixed. A few days later, however, they put though the charge I already paid for. Upon contacted them 3 times, I never for any help. They gave me the run around.
I finally went to my bank and they realized Aeropay is a scam and refunded my money.
DO NOT USE!

3 décembre 2024
Avis spontané
Logo de Aeropay

Réponse de Aeropay

Hi Chris,
We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at social-help@aeropay.com and our team will be on standby to support. We appreciate your business.

Noté 1 sur 5 étoiles

Trying to fix my account but i cant…

Trying to fix my account but i cant because the customer service here is god awful. What bank service doesnt have a phone number ? Got me waiting weeks for a response so i can withdrawal my own money. If i could rate this 0 stars I would. This is embarrassing

26 novembre 2024
Avis spontané
Logo de Aeropay

Réponse de Aeropay

Hi Toby, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact social-help@aeropay.com and our team will be on standby to support. We appreciate your business.

Noté 5 sur 5 étoiles

Certainly a great payment system

Certainly! Here’s a draft of a passive experience review using the Aero Pay system:

Passive Experience Review of Aero Pay System

The experience with the Aero Pay system was smooth and efficient, requiring minimal interaction from the user. Transactions were processed seamlessly without interruptions, ensuring a straightforward checkout process. The interface was user-friendly, allowing even first-time users to navigate through the payment flow effortlessly.

Notifications were consistently prompt, providing clear updates on transaction status without the need for manual tracking. Security measures were effectively integrated, adding a layer of reassurance, as payment details were safeguarded and encrypted.

Overall, the Aero Pay system provided a reliable, passive experience, requiring little to no input beyond initial setup, which contributed to a positive and stress-free payment process.

21 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

It's simple

It's simple, fast and so easy to use! Makes for a super quick checkout and saves everyone time.

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

How Aeropay has saved me time and money

Since Aeropay has become an option for payment it has made life easier with my dispensary purchases. I am disabled , and walk with a cane. Normally I would have to go to my bank before the dispensary visit, if I did not want to incur transaction expenses, from using my debit card at the dispensary. I have been using Aeropay since it became available, and I’ve been very happy with the convenience., as well as not incurring additional cost as a result of the transaction. The convenience factor is great due to my limited mobility.

29 octobre 2024
Avis spontané

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