Absolutely worst customer service I’ve ever dealt with. They still are holding 9000 usd of mine hostage. The sending company approves withdrawal and Aeropay after a week of waiting declines it. Asks... Voir plus
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Lisez les avis des autres
I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Voir plus
I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Voir plus
It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Coordonnées de contact
540 N Dearborn St #101024, 60610, Chicago, Etats-Unis
- 3124652992
- hello@aeropay.com
- aeropay.com
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A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Awesome service
Awesome service. Makes checking out very easy and fast. Very happy that this service is available. Thank you
So much easier than constantly paying…
So much easier than constantly paying debit card fees or having to keep cash on you
No Fees…SAY LESS…
I’ve always had great reliable service with aeropay. It’s allowed me to skip having to go to find an atm that would have probably cost me a butt-ton of fees. That sucks, keep rocking hard aeropay!
Horrible customer service Is been over…
Horrible customer service Is been over 2 weeks now since i wrote you guys in customer support to your email , and to your twitter and you wont answerrr theres no way else to reach you guys !!!! In in one of my gambling sites account, i can no longer link a bank account it says to contact support@aeropay and i had money that i earned fair and i cant take out !! Not cool how long till i get answer a month? 2 -3 months?? Ridiculous i want to withdraw my moneyyy!!!!

Réponse de Aeropay
This company has zero support value
This company has zero support value, only offers email and they do not respond. Different errors each time I try to use their app!!

Réponse de Aeropay
Been hoping to get some money I…
Been hoping to get some money I withdrew from a game site I play on to my chime account it says the withdrawal process is quick but still nothing and can't find a status of the transfer anywhere this sucks next time I'll stick to crypto since it's instant this is stupid
Issue solved very quickly
I don’t normally leave reviews, but this company absolutely exceeded my expectations. I had an issue around 8pm, sent them an email (not expecting to hear back until at least the next day), and they got back to me within the hour. I was able to have a conversation with their friendly service staff, and they solved my issue that night.

Réponse de Aeropay
WORST CUSTOMER SERVICE.
WORST CUSTOMER SERVICE EVER. Worked ok for the first purchase, after that expect to email their support and not get a reply. I have had issues 8 times , none resolved. You will not be able to make purchases.
By far the worst customer service when…
By far the worst customer service when it comes to dealing with transfers. I want to get my funds out and to do that I need to resolve an email change issue but they don’t even respond all they send is an email and say they’ll help shortly even though I’ve been waiting for at least a month it’s ridiculous. Then I try to use the live chat and it’s not even on the damn site like what is going aeropay.

Réponse de Aeropay
I wish I could give negative stars .
I wish I could give negative stars .. no live support customer service still haven’t gotten my mot still waiting on even a e mail from them from now on any company using Aeropay I will NOT be doing business with them .. do not do business with with Aeropay !!!!!!!!

Réponse de Aeropay
Customer support just ignores all my…
Customer support just ignores all my support requests ive sent multiple in multiple days. Also live chat on the website is a scam i sent messages and hours and still no responses.

Réponse de Aeropay
1 star is not even low enough
1 star is not even low enough. Live support is a facade to get you in a Lul of comfort yet when you need it it's completely non existent. I've been in live chat for over 7 hours about a simple transfer. They boast all this customer 24/7 bs 365 yet it's been 3 days since I got the email saying one business day. Absolutely worst customer service when handling people's money.

Réponse de Aeropay
An awesome way to pay at the…
An awesome way to pay at the dispensary. I use Aeropay every time I go. No need to bring cash and it saves time. If you are not preordering and using Aeropay, you are doing it wrong.
really covenant but does have some…
really covenant but does have some glitches sometimes
Convenient way to pay!
Never have any issues with this…
Never have any issues with this service, and I use it often. Saves me so much money in fees. Also allows for super fast checkout.
Aeropay customer service does not exists
I've used aeropay 2 times in the past month with no issues. For the past 2 days I've attempted to use it with the same merchant and I continue to get error messages indicating that their system detected a potential overdraft. There is a balance of 4 times the transaction amount in the linked account. The transaction repeatedly gets cancelled every time I attempt to place delivery order and there is no other payment method available from the merchant. Ive emailed support several times with no response. It concerns me that they have access to my account information and I have no way to close the account or even get in touch with them to close it. I will be reporting this to the federal trade commission. There is no way to close the account or contact any customer service other than the email address. I've also notified the merchant with no response.

Réponse de Aeropay
Areopay is awesome and very convenient
Areopay is awesome and very convenient
Aeropay is amazing
I live using this app. Makes all dispensary visits easy and hassle free, especially not having to worry about cash.
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