AFTERSHOCK PC Avis 

Very satisfied with the pc and when I spoke to customer service they were very helpful

Great product, great shipping time even when ordered during the new years period, thanks again Aftershock.

Very competitive prices, fast dispatch (between Christmas and New Years), safe packaging and the product performed better than anticipated. Also includes 3yr warranty and tech support included.

My experience fixing my PC issues with Dylan Stone from Aftershock PC were fantastic. He is very quick and effective and very helpful. Very cool dude! 10/10 recommended to contact him if needed help with your PC!

It's usually a hassle and a worry when ordering electronics interstate, but Aftershock seemed a compelling choice with their reputation for customer support based on most reviews. If you're based in Victoria then they're definitely a compelling choice.

Bradley Baart from the support team was very helpful and prompt in responding to our initial email queries (including troubleshooting and knowledge on the AMD AM5 platform).

Unfortunately our system arrived with issues (corrupted Windows install and unstable memory), eventually it ended up crashing randomly and often with memory errors after 3 weeks. Self troubleshooting was an extremely frustrating process so thankfully Brad recommended a return-to-base for the technical team to diagnose the machine. Repackaged and sent back interstate at the end of December 2025.

This ready-to-ship system showing that many errors was definitely not fun, with another customer mentioning similar errors on Reddit (BSOD on first boot, may be from a similar batch of systems from November/December).

Max from the servicing team promptly replaced the drive, memory, ran a suite of stress tests within 7 business days and shipped it back interstate. This whole process took around 2 weeks including shipping which is a respectable time frame considering the distance (where trying to RMA as an individual DIY builder may take 10 business days up to a month).

If there were separate ratings, Bradley Baart and Max Tan from the support and servicing teams' prompt responses would deserve 5 stars.

I received my brand-new PC today. I immediately ran into issues with the GPU, and they’re telling me it’s a Windows problem. They claim it was fully tested and working when they shipped it, but as soon as I powered it on, I got a blue screen. I checked Device Manager and saw a warning icon on the GPU. How does something like that happen on a brand-new rig? Now they want me to send it back and wait for repairs. Honestly, it’s not worth the price or the hassle. I expected much better from a company that calls itself “the best.”

Good quality quick service

It took some time to get it built and delivered but i didn't mind, the pc is great and everything is working amazing :) i made a mistake on my end and they were quick to get back to me thanks bradley.

Such a great company to deal with.
Very helpful and understanding of someone who isn’t very computer savvy.
Highly recommend.

Having the step by step breakdown and a direct communication line to my builder was awesome, i also appreciated the online building process, tinkering with the cost and performance.

I chose Aftershock to do my first custom rig build recommended by my friend who also had good experiences with them. I found the customer service to be helpful & friendly, received regular email updates throughout the stages and the finished product looks amazing and works wonderfully. The goods are well packaged and the courier used was great. Thank you very much!

Good communications, great advice, useful information provided the whole way through the build process.

Built nicely

Delivery was very quick. However, PC arrived with no foam inside the case, and no power cable. Fortunately I was replacing an old PC, so had a spare cable. Also fortunately, there doesn’t appear to be any damage to the PC.
Looks exactly as advertised.

Ordering the PC was an easy process, I modified an existing build. I was contacted the next day with some follow up questions and that was it. Customer service was quick and easy. The PC was built and arrived sooner than I expected and it has run like a dream ever since!

Purchasing my PC with Aftershock was a great experience. Navigating their website was easy and picking out the parts for my custom build was fun and straightforward even though it was my first gaming PC.
Communication was faultless, I was kept in the loop throughout the building and testing period, and they reached out when they were short on stock for my case and gave me a free upgrade to keep everything on time.
Highly recommend.

Great PC company. Had a very small problem with my new PC. They fixed it straight away. Great PCs great customer service.

Wish delivery was free. Paying an extra $45.00 is a bit steep, considering such a large outlay. Very satisfied with the product

6-7 but srsly brst oc ive ever owned its a dream pc

While disappointed the PC arrived and couldn't connect to my monitor. The support staff were awesome and provided simple error checking advice and solved my issue. Great how to videos which clearly demonstrated how to go through the process. Thank you