I ordered a gift for my daughter to surprise her with, not for a special occasion, but just because I love her so much! After I had finished customizing my order and submitted it, for an amazing price... Voir plus
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Upon opening liked ornaments ordered however wasn’t thrilled. UNTILL brown film peeled off and the light shined thru! Precision cut around “stuff” in picture yields for me way more than holiday orname... Voir plus
L'entreprise a répondu
I received the two ornament that I ordered this week. Upon opening the package found out both ornaments had the writing on the children’s clothes backwards. One was a cheerleader the other a golfer.... Voir plus
This company is a scam. I ordered 6 ornaments, which were pictured to appear as if they were 3D. They were not! I paid $21.99 for each ornament, (which was more than I paid for beautiful ornaments... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
HERE AT A GIFT CUSTOMIZED, WE HAVE A PASSION FOR CREATING MOMENTS FOR EVERYONE. Our core culture is built upon mutual understanding, creativity and togetherness. We represent ambitious young people, who are continuously looking for better ways to do things, from improving our customers’ shopping experience to offering new items that are both helpful and aesthetically pleasing. Better quality - excellent service - lowest price are the assets we take pride in, because we believe customer satisfaction defines a business’s success. A Gift Customized would love to be featured in your wonderful stories, whether you are searching for a personalised decorative piece or sending love messages to your special someone.
Coordonnées de contact
Etats-Unis
- agiftcustomized.com
3,9
Bien
737 avis
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Not what I expected
Received my ornament and removed the covering. There was a small noticeable sharp chip and after emailing company they stated I hadn’t removed the covering which I had. So apparently for what I paid they are not excepting to replace my ornament as I offered to ship my original one back to them so they can actually see for themselves. One truly not happy customer.
10 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
Hello Lisa,
We apologize for any misunderstanding and inconvenience regarding your recent experience with the ornament you received. One of our customer support representatives has reached out to you via email to further discuss and resolve the issue you've encountered. We assure you that your concerns are being taken seriously and we are dedicated to finding a satisfactory solution. We value your feedback and hope to serve you better in the future.
Warm regards,
Eleanor Calder From A Gift Customized
Beautiful ornament!
23 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm glad to hear that you're pleased with the ornament! If there's anything else you'd like to share or if you have more feedback, feel free to let me know. I'm here to help or chat about anything you'd like!
A special gift was sent to your email adress, please kindly check your mailbox.
Sending you positivity and good times!
Kenneth Moore from A Gift Customized
I paid a lot of money to guarantee my…
I paid a lot of money to guarantee my order was delivered before Christmas. It is still in Arizona. I am being disappointed AND there is no way to contact them in a timely manner.
23 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
Hello Kelly,
We sincerely apologize for the unexpected delay and any inconvenience it has caused. We also noted that we have not received any emails from the address used for your order. To ensure we address your concerns promptly and effectively, please reach out to us directly at cs@agiftcustomized.com. Your satisfaction is our top priority, and we are committed to resolving this matter to your satisfaction.
Warm regards,
Eleanor Calder From A Gift Customized
Picture ornaments
Received family picture ornaments for gifts. Once removing protective sheets from ornament the they were gorgeous. My family will love these. Quality and beauty all in one. Definitely would order from them again. Loved them!!
21 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm thrilled to hear that you received the family picture ornaments and found them to be gorgeous! It's wonderful that they meet your expectations in terms of quality and beauty. Enjoy gifting those ornaments to your family!
A special gift was sent to your email adress, please kindly check your mailbox.
Take care and here's to bright days ahead!
Kenneth Moore from A Gift Customized
Amazing good surprise!
I was hesitant to try out a product from a facebook ad but I loved the concept. I ordered a tree ornament from a photo for my niece of her recent wedding. It arrived with lots of communication from the vendor, and was PERFECT. I am so excited to give it to her on Christmas. I have already showed several friends. I would not hesitate to do this again.
20 novembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm delighted to hear that the tree ornament turned out to be perfect for your niece's recent wedding! It's wonderful that you're excited to gift it to her on Christmas. If you ever decide to try out more products or have any questions, feel free to reach out. I'm here to help!
A special gift was sent to your email adress, please kindly check your mailbox.
Wishing you smooth sailing and big smiles!
Kenneth Moore from A Gift Customized
These ornaments look great on FB
These ornaments look great on FB. Almost 3-dimensional. In reality … pretty cheap and nothing like this. We received the order today. After opening the third empty giftbox we thought we were tricked. Luckily the ornaments were in the last box. So small all 4 fitted in 1 box. Came in today after 3 weeks. Sender from Hongkong. Not any notion it was from AGC. Or any description what was in it. So when I got a message in the app from our postal services (Netherlands) I didn’t have a clue what was coming. No information in the package. Very weird. So we paid over 100 dollars for 4 very cheap looking ornaments….
Very disappointed.
23 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
Hi Natasja,
Thank you for sharing your feedback with us. I am truly sorry to hear that the ornaments did not meet your expectations. I would like to clarify that our products are 2D, printed on both sides, with one side protected by a film layer. These details are clearly stated in our product description. Your satisfaction is very important to us, and we appreciate the chance to make things right.
If there are any issues or aspects of the product that you are not satisfied with, please do not hesitate to contact us at cs@agiftcustomized.com. We are here to help and ensure your experience with us is a positive one.
Warm regards,
Linda Hamilton From A Gift Customized.
Customer Service Assistant
I placed an order teo weeks ago, and I haven't receive it. I emailed twice customer service because the tracking hasn't moved and no one has gotten back to me. This was supposed to be a gift, I am seeking an update from A Gift Customized customer service.
7 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
Hello Marysol,
I apologize for the delayed response. Due to the high demand season, we have been experiencing longer than usual response times. We have reviewed your order and found that it has been delivered to you. We've also sent an email with all the updates regarding your order.
We hope for your understanding and appreciate your patience during this busy period. Thank you for choosing us.
Warm regards,
Linda Hamilton From A Gift Customized.
Love this!
Absolutely LOVE the portrait ornament. It really does look like the photo.
21 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm delighted to hear that you absolutely love the portrait ornament and that it truly resembles the photo! Enjoy your beautiful ornament!
A special gift was sent to your email adress, please kindly check your mailbox.
Wishing you a fantastic journey ahead!
Kenneth Moore from A Gift Customized
Loved my ornament
Loved my ornament! Just as expected. Great quality. My only wish is that they offered a larger option.
21 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm thrilled to hear that you loved your ornament and found it to be of great quality! Enjoy your beautiful ornament!
As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at cs@agiftcustomized.com to claim your special surprise.
Sending good vibes your way!
Kenneth Moore from A Gift Customized
Amazing Products!
Amazing! I ordered two “cut out” ornaments where they removed the background and just have the faces and bodies as the ornament itself. The ornaments were very sturdy and the clarity and detail of the picture were just unbelievable. Would definitely recommend!!
21 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm glad to hear that you had an amazing experience with your customized ornaments! It's great that the clarity and detail exceeded your expectations. Enjoy your personalized ornaments!
A special gift was sent to your email adress, please kindly check your mailbox.
Sending good vibes your way!
Kenneth Moore from A Gift Customized
I am so VERY impressed with this…
I am so VERY impressed with this company! The ornament is awesome! The emails that were sent to keep me updated were fun to read. Whoever writes them made my day each time they out a smile on my face. They kept me informed as to where my package was and I will definitely order from them again! THANK YOU ALL!!
22 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
You're very welcome! I'm thrilled to hear that you're impressed with the ornament and enjoyed the entertaining emails. It's always wonderful when we can bring a smile to our customers. Happy holidays and enjoy your personalized ornament!
A special gift was sent to your email adress, please kindly check your mailbox.
Stay awesome and enjoy the positive vibes!
Kenneth Moore from A Gift Customized
I bought these Christmas ornaments as…
I bought these Christmas ornaments as gifts for my family. I love them, and I know my family will too. They are beautiful and high quality. This company has great customer service, and I gave them five stars.
22 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
That's fantastic to hear! I'm glad you love the Christmas ornaments, and it's wonderful that you had a positive experience with our customer service. Wishing you and your family a joyful holiday season!
A special gift was sent to your email adress, please kindly check your mailbox.
Wishing you a day as amazing as you are!
Kenneth Moore from A Gift Customized
She loved it so much… 😜😈
My wife and I were married on the beach in Jamaica just a couple of years after reconnecting. A long story, but I asked the photographer to capture me stepping on her toes to commemorate the day we reconnected when i did just that — pedicure ruined! He captured the moment perfectly! And its a photo we both adore!
I saw the ad for these ornaments and that immediately came to mind. Bam! Ordered it right away!
My wife absolutely loved it! The fact that it arrived before Christmas was an added bonus! Something so simple is so valuable! Thank you so much! What a terrific idea!
I expressed to Alice the night we received it… “Now… I have to go because my wife “REALLY” appreciates this and wants to show me just how much! 😈😜”
Best investment in a long time! I highly recommend anyone preserving a memory like this with agiftcustomized.com!
Merry Christmas and Happy New Year!
20 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm thrilled to hear that you and your wife loved the personalized ornament, especially with such a meaningful and fun memory captured in it! It's wonderful that you were able to create a special keepsake that brings joy and nostalgia. Wishing you and your wife a Merry Christmas and a Happy New Year filled with love and cherished memories!
A special gift was sent to your email adress, please kindly check your mailbox.
Take care and rock on!
Kenneth Moore from A Gift Customized
Absolutely gorgeous product
Absolutely gorgeous product. I cannot wait to show this off at work on Xmas. Anxiously awaited and completely satisfied..thank you!!!
20 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm delighted to hear that you're thrilled with the ornament! It's great that you're excited to showcase it at work during the holiday season. Wishing you a wonderful holiday season and lots of joy sharing your beautiful ornament!
A special gift was sent to your email adress, please kindly check your mailbox.
Wishing you all the good vibes!
Kenneth Moore from A Gift Customized
I received my personalized cup and it…
I received my personalized cup and it is absolutely perfect. It arrived before Christmas and I am truly thankful, since it is a gift for my daughter. She is ecstatic with it. I am still awaiting the ornament I ordered. I'm sure it will be just as amazing. I will definitely order from this company again. The craftsmanship is extraordinary and the pictures on the cup are more than I had expected. Just stunning !! Thank you for capturing an extremely important part of my daughters life !
21 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm thrilled to hear that the personalized cup exceeded your expectations and arrived in time for Christmas! It's wonderful that your daughter is ecstatic with the gift. I appreciate your kind words about the craftsmanship and the quality of the pictures. I hope the ornament, once it arrives, brings just as much joy. Wishing you and your daughter a joyous holiday season!
A special gift was sent to your email adress, please kindly check your mailbox.
Here's to hassle-free and happy days!
Kenneth Moore from A Gift Customized
Perfect Gift
The product came as described! Great customer service and speedy delivery.
20 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm delighted to hear that your order came as described, and you had a positive experience with the customer service and speedy delivery. Thank you for choosing us, and have a wonderful day!
A special gift was sent to your email adress, please kindly check your mailbox.
Take care and enjoy the positive vibes!
Kenneth Moore from A Gift Customized
Very nice ornaments
Hi, got the photo ornament today. Looks great. Glad it arrived in time for Christmas. My daughter is gonna love it. I can’t wait. Thank you!
I struggled with the idea of ordering and finally did and don't regret it. I highly recommend doing business with agiftcustomized.com
They're good people!
I will certainly check back to see what else I can find there.
21 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm delighted to hear that your photo ornament looks great and arrived in time for Christmas! It's wonderful that you had a positive experience with us, and I appreciate your recommendation. Wishing you and your daughter a joyful holiday season!
As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at cs@agiftcustomized.com to claim your special surprise.
Take care and have a great one!
Kenneth Moore from A Gift Customized
This place is a scam
I’ve ordered a purse for my grandmother November 30th so it could be here by Christmas I’ve even paid extra for faster shipping, my order has been sitting in transit since December 4th and hasn’t moved since. I’ve been emailing and emailing and the emails they send back seems to be automated. They are not working as hard to get people orders to them. I looked at jcw express which is the shipping company they use and the phone numbers are fake and the office location address is in the middle of nowhere they have taken people money and not sending them their stuff will never order from here again HIGHLY NOT RECOMMEND
22 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
Hi Kenasia,
I'm truly sorry to hear about the frustration and inconvenience you've experienced with your order. Please know that we take your concerns very seriously. After checking, I can confirm that your order was successfully delivered within the timeframe stated in our policy.
The high demand during the holiday season has indeed impacted our response times, and I apologize if our communications seemed automated or unhelpful. We are continuously working to improve our customer service and shipping processes.
If there's anything further you need or if there are any unresolved issues with your order, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to ensure you have a positive experience with us.
Warm regards,
Linda Hamilton From A Gift Customized.
Lasting memory of friend that passed away!
My wife and her friend that passed away had a tradition of exchanging ornaments at Christmas. What better way to remember Sally, then an ornament of my wife and Sally raising a glass to celebrate one of their birthdays! I also ordered a 2nd one for Sally's husband!
20 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
I'm truly sorry to hear about the passing of your wife's friend, Sally. It's a beautiful and heartfelt gesture to create an ornament that commemorates their special tradition and friendship. I hope these personalized ornaments bring comfort and warm memories during the holiday season. Wishing you and your family strength and peace during this time.
A special gift was sent to your email adress, please kindly check your mailbox.
Stay awesome and enjoy the good vibes!
Kenneth Moore from A Gift Customized
Charged but never received my order
I reviewed a gift customized recently after receiving a beautiful ornament, that was packaged beautifully and arrived in a reasonable amount of time.
I then ordered three more. This was before Thanksgiving. I was charged but received nothing. I have reached out to the company multiple times and have been told the order is “on the way” I was sent tracking info they shows the order “in transit” since December 3rd.
Customer support is non existent. If you get your order they do make beautiful ornaments, but it’s hit or miss if it will show up and there is little to no support.
22 décembre 2023
Avis spontané
Réponse de agiftcustomized.com
Hello Adria,
I'm truly sorry for the inconvenience caused by the delay in your order and our slower customer support response. The high season demand has significantly impacted our response times. We deeply regret any frustration this has caused you.
Please check your email for the latest updates on your order. Rest assured, we are actively working to address this issue quickly and effectively. Your patience in this busy period is much appreciated.
Warm regards,
Linda Hamilton From A Gift Customized.
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