Rang up to order kerosine plus and whilst I understand prices are rather high at present the blow was softened by an extremely helpful, friendly and courteous lady who I spoke to
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have been with Aid Fuel Oils for many years and we have always had exceptional service.
Called after Easter weekend and having completely run out of Kerosene. Call was answered immediately at 9am, and an order was taken straight away, and would try to organise delivery as soon as possi... Voir plus
L'entreprise a répondu
Lisa was helpfull and friendly even if the price was higher than last time. Delivery will be as expected from this reliable company
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Fournisseur d'énergie
- Fournisseur d'énergie verte
- Fournisseur de carburant diesel
- Fournisseur de chauffage
- Fournisseur de mazout
À propos de AID Fuel Oils
Écrit par l'entreprise
SIMPLE, QUICK & EFFICIENT FUEL OIL ORDERING
As a valued domestic customer, you can benefit from our quick quote ordering system, which provides you with a quote in just seconds. Plus, you can easily schedule your order for a time that works best for you.
Our friendly and knowledgeable customer care team is ready to assist you with your orders and any questions you may have over the phone.
To ensure you're always in the loop, we'll keep you updated throughout the entire process, letting you know exactly when and where your heating oil will be delivered. Your comfort and convenience are our top priorities!
COMPETITIVELY PRICED FUEL OIL
By buying fuel directly in large quantities from the UK's largest inland oil depot, we're able to pass the savings directly to you, our valued customers. This means you can enjoy lower prices and better value every time you fill up.
RELIABLE DELIVERY
We recognize how crucial it is for you to receive your deliveries on time, even in difficult circumstances. That’s why we continuously invest in our advanced tanker fleet, ensuring that we can meet your needs reliably, even during peak demand periods. You can count on us to deliver the quality service you expect.
About AID Fuel Oils Group
Écrit par l'entreprise
- Committed to keeping your home or business warm
- From our beginnings in 1971, AID Fuel Oils has evolved to accommodate our changing customer base. Our aim is simple; to provide homes and businesses with an efficient heating, refuelling and lubricant solution. Between the AID Fuel Oils, AID Fuel Cards, and AID Lubricants brands, we fulfil our customer's needs using the same founding principles that have helped the brand grow over the last 48 years. Our customers are right to expect more from their fuel and lubricant provider, that's why we operate in a competitive, transparent and reliable manner. We understand that no two jobs are the same. That's why we are proud of our efficiency and flexibility to ensure that we are able to meet our customers’ demands time and time again.
Reliable deliveries and outstanding customer service
Heating oil deliveries when you need it most
AID Fuel Oils Group deliver bulk fuels via our dedicated fleet of tankers throughout the Staffordshire, Shropshire, Derbyshire, Leicestershire, Warwickshire and West Midlands areas. Regardless of whether you live in the middle of a village or down a narrow country lane, we have a vehicle that can supply you with domestic, agricultural and commercial fuels to keep you moving.
Coordonnées de contact
Cocksparrow Lane, WS12 4PB, Cannock, Royaume-Uni
- 01543 506117
- fuels@aidfuels.co.uk
- aidfuels.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful,friendly and super efficient
Helpful,friendly and super efficient. great service.
10 juin 2026
Réponse de AID Fuel Oils
Dear Sarah,
Thank you for your 5 star review. We're glad to hear that our team have been helpful, friendly and efficient. Providing an excellent and reliable service is our priority and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Quick delivery pleasant and relable…
Quick delivery pleasant and relable staff completly informative about thd current world problems and helpfull in my decision making. Would reccommed this company to family, friends and neighbours.
26 mai 2026
Réponse de AID Fuel Oils
Dear Mr Broomhall,
Thank you for your 5 star review. We're glad to hear that your fuel was delivered quickly and our team provided useful information to help you with your order. We appreciate your recommendation to family, friends and neighbours. Your continued support means a great deal to us and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear David,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Oil delivery
Drivers always prompt with the arranged delivery. Text or ring ahead which helps greatly. Very happy with the service from this company.
4 juin 2026
Réponse de AID Fuel Oils
Dear Mrs Wood,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that your fuel was delivered promptly and you appreciate the pre-delivery communication. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Customer,
Thank you for taking the time to leave us a 5 star review. We're glad we could assist promptly to ensure your oil delivery was delivered quickly. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Deliveries made exactly on the given…
Deliveries made exactly on the given date. Office assistance very good and helpful. price of fuel high, this time because of world oil price, but Aid village club reduction of price helps.
15 mai 2026
Réponse de AID Fuel Oils
Dear Mrs Ellis,
Thank you for your 5 star review. We're glad to hear that deliveries were made promptly on the scheduled date and that our office team were helpful. We understand that the fuel prices fluctuate due to global oil markets but we're pleased to know that our monthly Buying Club helps.
Kind regards,
The AID Fuel Oils team
Ian always really helpful
Ian always really helpful. Tough times with Iran/Trump of course but price came down from recent dizzy heights 😅
28 mai 2026
Réponse de AID Fuel Oils
Dear Paul,
Thank you for your 5 star review. We're glad Ian has been helpful and that you've noticed a decrease in fuel prices despite the challenging times within the fuel industry.
Kind regards,
The AID Fuel Oils team
Amazing service
Given the significant increases in kerosene since the end of Feb, I was pleased to see AID Fuels offering a very competitive price and quick delivery - ordered at 4pm Friday & delivered the following Monday!
Amazing service & very pleasant staff. Thank you
8 mai 2026
Réponse de AID Fuel Oils
Dear Chris,
Thank you for your 5 star review. We're glad to hear that you found our pricing competitive and appreciated the quick delivery and friendly service. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Delivered on time
Delivered on time. Very helpful and courteous staff. Usual first class delivery.
5 mai 2026
Réponse de AID Fuel Oils
Dear Mrs Edwards,
Thank you for your 5 star review. We're glad to hear that your delivery was on time and that our staff were helpful and courteous. We also strive to provide a first-class service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Thank you xx
15 mai 2026
Réponse de AID Fuel Oils
Dear Rosemary,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received.
Kind regards,
The AID Fuel Oils team
Wonderfully polite Abd efficient as…
Wonderfully polite Abd efficient as always, thank you . Catherine Pedley
30 avril 2026
Réponse de AID Fuel Oils
Dear Catherine,
Thank you for your 5 star review. We're glad to hear you found our team polite and efficient. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Professional service
Professional service, competitive pricing and fast delivery. Thank you.
11 mai 2026
Réponse de AID Fuel Oils
Dear Steve,
Thank you for your 5 star review. We're glad to hear that you experienced a professional service, competitive pricing and fast delivery. We always strive to provide an excellent service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Mr Thomson,
Thank you for taking the time to leave us a 5 star review. We always strive to offer great customer service at competitive prices, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Really helpful on house move and…
Really helpful on house move and payments carrying on great customer service very happy customer
5 mai 2026
Réponse de AID Fuel Oils
Dear Susan,
Thank you for your 5 star review. We're glad to hear that our team were helpful during your house move and that your payments carried on smoothly. We always strive to provide an excellent service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Fair prices and excellent delivery…
Fair prices and excellent delivery service!
26 avril 2026
Avis spontané
Réponse de AID Fuel Oils
Hi Leslie,
Thank you for your review. We’re really pleased to hear you found our pricing fair and our delivery service excellent. That’s exactly what we aim to deliver for our customers.
If there’s anything we can do to make your next experience a five-star one, we’d love to hear your feedback.
Thanks,
The AID Fuels Team
no problems encountered
29 avril 2026
Réponse de AID Fuel Oils
Dear Mr Costin,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
We always receive excellent service…
We always receive excellent service from Aid fuel oils deliver promptly and keep us informed about delivery .
14 avril 2026
Réponse de AID Fuel Oils
Dear John,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you appreciate the notifications that keep you informed about your fuel delivery and that your oil was delivered efficiently. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Very polite drivers and considerate
Very polite drivers and considerate, buying club is great.
13 avril 2026
Réponse de AID Fuel Oils
Dear Raymond,
Thank you for your 5 star review. We're glad to hear that our drivers are polite and considerate and that you find our buying club great. We always strive to provide an excellent and reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
I never have any bother with AID it is…
I never have any bother with AID it is always delivered on the day they say.
13 avril 2026
Réponse de AID Fuel Oils
Dear Mr Hallam,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and your fuel is always delivered on time. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Always a very good service
Always a very good service. I recommend them highly. They have never let me down. Always on time.
24 avril 2026
Réponse de AID Fuel Oils
Dear Sharon,
Thank you for taking the time to leave us a 5 star review. We appreciate your loyalty over the years and we’re pleased to hear that our team have consistently provided an excellent service. Your continued support and recommendation to others means a great deal to us and we look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.