Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Voir plus
L'entreprise a répondu
The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Voir plus
L'entreprise a répondu
We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery. From initial contact / survey to installation everything was planned perfectly. On the day th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'installation du gaz
- aussi dans
- Compagnie gazière
- Entrepreneur en énergie solaire
- Fournisseur de chaudières
- Fournisseur de systèmes de climatisation
Écrit par l'entreprise
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Coordonnées de contact
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Royaume-Uni
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Solar panel installation
The whole process from start to end was a very good experience, the Gentleman who came out and provided us with relevant info and a very good quote right through to the installation was perfect, the office were in touch to reassure and assist in any way possible and continue to be thus. Excellent service, many thanks to all for such a professional job.
19 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and lovely feedback!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company, from the initial survey and quotation right through to the completion of your solar panel installation.
It’s particularly pleasing to hear that our surveyor provided clear, helpful information and a competitive quotation, giving you confidence in your decision from the outset.
We’re equally delighted with your comments about our office team. Keeping customers informed, offering reassurance and being available to help throughout the process, including after installation, is something we place great importance on.
It’s also wonderful to hear that the installation itself met your expectations and that you were so impressed with the professionalism of everyone involved. We’ll be sure to share your kind words with the entire team.
Thank you again for choosing The Edinburgh Boiler Company and placing your trust in us. We truly appreciate your support and hope you enjoy the benefits of your new solar panel system for many years to come! ☀️
Good clean installation
Overall happy with the installation of a new boiler. The engineer (Ryan) showed up in the morning and got to work taking out the old boiler, installing the new one and ensuring the worksite was left in a good state. No hassles with the old boiler and the new boiler recommended has been working well.
19 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave us such a positive review!
We’re delighted to hear you’re happy with your new boiler installation and that everything went smoothly from start to finish.
It’s particularly pleasing to hear your comments about Ryan. Arriving promptly, getting straight to work and ensuring the old boiler was removed and the new one installed efficiently, with minimal disruption, are exactly the standards we expect from our engineers.
We’re also glad Ryan took care to leave everything clean and tidy once the work was completed. Respecting our customers’ homes is just as important to us as delivering quality workmanship.
Most importantly, it’s great to know your new boiler is performing well and that you’re pleased with the system recommended.
We’ll be sure to pass your kind feedback on to Ryan.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new boiler for many years to come!
Excellent service
Very impressed with the speed and quality of the work. Communications with the company were excellent. Would definitely recommend.
21 octobre 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you were so impressed with the service provided by The Edinburgh Boiler Company.
It’s particularly pleasing to know that both the speed and quality of our workmanship met your expectations, and that our team kept you well informed throughout the process. Delivering efficient, high-quality work alongside excellent communication is something we take great pride in.
We’ll be sure to share your lovely feedback with the team, who will be delighted to hear it.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support, and your recommendation means a great deal to us!
Excellent boiler installation by Robert and Sean
I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took great care to keep everything tidy while working and left the space immaculate. The new boiler is running perfectly, and the entire process was seamless. Highly recommend this team for their top-tier workmanship and friendly service!
29 septembre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re absolutely delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that your new boiler installation went smoothly from start to finish.
It’s particularly pleasing to hear your wonderful comments about Robert and Sean. Their professionalism, punctuality and attention to detail are exactly the qualities we value in our engineers, so knowing they delivered such a high standard of workmanship while being friendly and respectful of your home is incredibly rewarding.
We’re also delighted that they took such care to keep everything tidy throughout the installation and left your home immaculate afterwards. It’s these finishing touches that make a real difference to the overall customer experience.
To hear you describe their work as “top-tier workmanship and friendly service” is a brilliant compliment, and one we’ll be proud to share with both Robert and Sean.
Thank you again for choosing The Edinburgh Boiler Company and for recommending our team so highly. We truly appreciate your support and hope you enjoy your new boiler for many years to come!
Glasgow ( Edinburgh) Boiler Company are the best !
Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully ..
'Hope' in office is a very pleasant and efficient lady .
'Euan' did our annual service today , third year running ! Euan is such a lovely, patient man who is a joy to engage with . He's a real credit to the company!
16 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review and for your continued loyalty over the years!
It’s fantastic to hear that your Ideal boiler, installed back in 2020, is still running beautifully and that our annual servicing team has continued to look after you so well.
We’re particularly delighted to hear your lovely comments about Hope and Euan. It’s great to know Hope has been so pleasant and efficient in helping you, and that Euan has delivered such a positive experience during your annual services for three consecutive years!
To hear you describe Euan as “a real credit to the company” is a wonderful compliment. Having engineers who are not only technically skilled but also patient, friendly and genuinely enjoyable to deal with is something we take great pride in.
We’ll be sure to pass your kind words on to both Hope and Euan, who will be delighted to receive such lovely recognition.
Thank you again for placing your trust in Glasgow Boiler Company and The Edinburgh Boiler Company over the past six years. Your continued custom means a great deal to us, and we look forward to looking after you and your heating system for many more years to come!
Boiler replacement
I had a message to say that Sean was on his way then as soon as he arrived he started and with Shane worked until the job was finished. No fuss no mess and rubbish taken away. It was so easy for no stress everything taken care of.
11 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear your boiler replacement went so smoothly and that the whole experience was straightforward and stress-free.
It’s particularly pleasing to hear your comments about Sean and Shane. From keeping you informed of their arrival to getting straight to work and completing the installation efficiently, it sounds like the lads delivered exactly the level of service we aim to provide.
We’re also glad everything was left clean and tidy, with all the waste removed. We understand that having work carried out in your home can sometimes feel disruptive, so knowing our team made the entire process so easy for you is especially rewarding.
We’ll be sure to pass your lovely feedback on to Sean and Shane, who will be delighted to hear it.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new boiler for many years to come!
Friendly and very, very good at what they provide.
From the planning, quotation stages through to the installation of our solar panel system, The Edinburgh Boiler Company were outstanding. There is not one single thing they could have did better. Highly recommend them for this this type of work. For reference it was a 15 panel system with storage battery we had installed.
14 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re absolutely delighted to hear you had such an outstanding experience with The Edinburgh Boiler Company, from the initial planning and quotation stages right through to the installation of your 15-panel solar and battery storage system.
To hear you say “there is not one single thing they could have done better” is an incredible compliment and one that means a great deal to everyone involved. It’s exactly the level of service we strive to deliver for every customer.
We take great pride in ensuring the entire process is professional, well organised and straightforward, so it’s particularly rewarding to know our team delivered on every aspect of your expectations.
We’ll be sure to share your wonderful feedback with both our office and installation teams, who will be delighted to hear it.
Thank you again for choosing The Edinburgh Boiler Company and for recommending us so highly. We truly appreciate your support and hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Couldn’t get better service
We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery.
From initial contact / survey to installation everything was planned perfectly. On the day the team arrived on time and you could even track their journey / arrival time. They consulted us about positioning of kit / cabling etc.
Post installation we were contacted by Abby to check that the job had been completed to our satisfaction. All the paper work for registering the kit was provided within 24hrs.
We are very happy with the whole process at a very competitive price.
Wish every company was as easy to deal with.
9 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and such wonderful feedback!
We’re absolutely delighted to hear you had such a positive experience with The Edinburgh Boiler Company, from your initial enquiry and survey right through to the installation of your flat roof solar panel system and Duracell Dura 16 battery.
It’s particularly pleasing to hear how well organised you found the entire process, including being able to track the installation team’s arrival and having the opportunity to discuss the positioning of equipment and cabling before work began. We believe those small details make a big difference to the overall customer experience.
We’re also delighted you mentioned Abby and the follow-up communication after installation. Making sure our customers are completely satisfied and receive all the necessary documentation promptly is just as important to us as the installation itself. We’ll be sure to pass your kind words on to Abby and the wider team.
To hear you say “Wish every company was as easy to deal with” is a brilliant compliment and one we’re incredibly proud of. It’s also great to know you felt you received excellent value for money.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
The engineer (Robert ) arrived approx
The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the
task in hand I.e. replacing my old boiler
and worked solidly until the job was completed, spent time highlighting the
operation controls and asked if I had any questions. Finished tidying up any mess he had made. Very pleased with the results.
12 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you’re so pleased with your new boiler installation and the service provided by Robert.
It’s particularly pleasing to hear how hardworking and professional Robert was throughout the day, getting straight to work and ensuring everything was completed to a high standard.
We’re also glad he took the time to explain the new boiler controls, answer any questions and make sure everything was left clean and tidy before finishing. We believe taking that extra care and ensuring customers feel confident operating their new heating system is just as important as the installation itself.
We’ll be sure to pass your lovely feedback on to Robert, who will be delighted to hear how pleased you are with his work.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new boiler for many years to come!
Great experience using this company ti install a new combi boiler
I had a new combi boiler installed by the Edinburgh boiler company. The installation was carried out very efficiently with minimal disruption and no mess left. The engineers were very pleasant and explained the controls and set a program for me and my house is very warm and cozy.
14 octobre 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that your new combi boiler installation was completed efficiently, with minimal disruption to your home.
It’s particularly pleasing to hear your comments about our engineers being friendly and helpful, taking the time to explain the controls and setting up your heating programme to suit your needs. We believe making sure our customers feel comfortable and confident using their new heating system is just as important as the quality of the installation itself.
We’re also glad everything was left clean and tidy, and most importantly, that your home is now lovely and warm and cosy!
We’ll be sure to pass your kind words on to the installation team.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the warmth and comfort of your new boiler for many years to come!
Great company
On time, very helpful. Left everything neat and tidy. Paul and the 2 lads were excellent, no problems at all. Highly recommend
8 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that everything went smoothly from start to finish.
It’s particularly pleasing to hear your comments about Paul and the two lads. Arriving on time, being helpful throughout and making sure everything is left neat and tidy are exactly the standards we expect from our teams.
We’ll be sure to pass your kind words on to Paul and the team, who will be delighted to hear how pleased you were with their work.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support, and your recommendation means a great deal to us!
New heating was for my mum who is 97,years old and they were so helpful and caring thank you.
The work was done amazing and efficiently .
9 octobre 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your lovely review!
We’re delighted to hear you were so pleased with the work carried out for your mum and that everything was completed efficiently and to such a high standard.
It’s particularly heart warming to hear how helpful and caring our team were towards your mum. At 97 years young, making sure she felt comfortable, reassured and well looked after throughout the installation is incredibly important to us.
We’ll be proud to pass your kind words on to everyone involved. Providing a quality heating system is one thing, but treating our customers with genuine kindness, patience and respect is just as important.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your lovely feedback and hope your mum enjoys a warm and comfortable home for many years to come!
excellent
excellent, regular communication, upfront pricing which did not change, answered questions and gave advice truthfully.
Everything was done at the timescale it said it would be - although this is an investment it is a large outlay and the company's conduct was reassuring throughout
9 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that our team provided clear communication, honest advice and transparent pricing throughout the process.
We completely appreciate that investing in a new system for your home is a significant financial commitment, so it’s particularly rewarding to hear that our approach gave you confidence and reassurance from start to finish.
Your comments about our pricing remaining exactly as quoted, questions being answered honestly and everything being delivered within the agreed timescales mean a great deal to us. Doing what we say we’ll do, with no hidden surprises, is something we take real pride in.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and are delighted we could make such an important investment feel straightforward and reassuring!
New gas central heating system
I recently had a brand new gas central heating system (10 new radiators and a new gas boiler) installed by Edinburgh Boiler Company, supported by Warmworks. The installation team was obviously very well organized and they completed the work efficiently and competently in a single day as promised. They were considerate and helpful and kept me fully informed as the work progressed. They cleaned up well at the end of the day.
The support offered by Warmworks was also excellent. They kept me informed as to progress throughout and followed up any queries in a timely fashion. I would have no hesitation in recommending this company.
5 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic review and recommendation!
We’re delighted to hear you had such a positive experience having your new gas central heating system installed through Warmworks.
Installing a complete heating system, including 10 new radiators and a boiler, in a single day is a significant undertaking, so it’s particularly pleasing to hear our team were well organised, efficient and delivered everything within the timescale promised.
We’re also pleased to hear the installers were considerate and helpful, kept you informed throughout the day and made sure your home was left clean and tidy afterwards. These are exactly the standards we expect from everyone representing The Edinburgh Boiler Company.
It’s equally lovely to hear your positive comments about the support and communication provided by Warmworks. Working together to make the entire process as straightforward and reassuring as possible is incredibly important to us.
Thank you again for placing your trust in The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy the warmth and comfort of your new heating system for many years to come!
We were impressed with the service from…
We were impressed with the service from EBC from start to finish. We used EBC to have solar panels and a battery fitted. The surveyor was knowledgable and explained everything with clarity. EBC kept in contact during the process and ahead of installation. The installation process went well and was completed in One day, no mess left behind and a neat and tidy job. I would absolutely recommend using EBC.
7 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you were impressed with the service you received from The Edinburgh Boiler Company, from the initial survey right through to the completion of your solar panel and battery installation.
It’s great to know our surveyor took the time to explain everything clearly and that our team kept you well informed throughout the process. Good communication is incredibly important to us, especially when customers are investing in new technology for their homes.
We’re also pleased to hear the installation was completed efficiently in just one day, with everything left clean, neat and tidy. Delivering quality workmanship while minimising disruption is exactly the standard we aim for on every installation.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Solar panel, battery and EV charger system.
The whole experience from start to finish with the Edinburgh Boiler Company was excellent. Every member of the team was friendly, professional and proficient. The surveyor/sales person was very informative and explained all the various options, whys and wherefores for our solar panel , battery and EV charger system. The Admin team were great in terms of getting the quote and contract paperwork to us on time and organising the installation etc. The installation team themselves were fantastic, not only doing the job extremely proficiently but suggesting ways in which to optimise the design still further to improve system efficiency and neatness. The functionality and operation of the system was simply and clearly explained and the site left very clean, neat and tidy post installation.
1 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic and detailed review!
We’re delighted to hear you had such an excellent experience with The Edinburgh Boiler Company from the initial survey right through to the completion of your solar panel, battery and EV charger installation.
It’s great to know the different options were clearly explained at the outset, allowing you to make an informed decision on the right system for your home. We’re equally pleased our admin team kept everything organised and communicated the quotation, paperwork and installation arrangements efficiently.
A special mention has to go to the installation team. It’s fantastic to hear they not only delivered the work to a high standard but also used their experience on site to further optimise the design for efficiency and achieve the neatest possible finish. That level of care and pride in the finished installation is exactly what we want from our teams.
We’re also pleased everything was clearly explained at handover and your property was left clean and tidy afterwards.
Thank you again for placing your trust in The Edinburgh Boiler Company for such a significant home energy upgrade. We truly appreciate your support and hope you enjoy the benefits of your new solar, battery and EV charging system for many years to come! ☀️🔋⚡
Air source heat pump installation
All the team involved from planning, administration, installation were helpful, responsive and informative to make the process and delivery as smooth as possible. Installation was done under schedule and without complication and minimal disruption.
24 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with your air source heat pump installation and that the whole EBC team, from planning and administration through to the installation itself, kept the process smooth and straightforward.
A heat pump installation involves a lot of coordination behind the scenes, so it’s particularly pleasing to hear our team were helpful, responsive and informative throughout. It’s also great to know the installation was completed ahead of schedule, without complication and with minimal disruption to your home.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the comfort and benefits of your new heat pump for many years to come!
Had a new boiler installed
Had a new boiler installed. The engineer was brilliant. Very polite and answered all my questions. Respected my home and did an excellent job. Would definitely recommend this company. I was updated throughout the process from start to finish.
1 octobre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience with your new boiler installation and that you felt well informed from start to finish.
It’s particularly great to hear your comments about our engineer. Being polite, taking the time to answer your questions and treating your home with care and respect are every bit as important to us as delivering a high-quality installation.
We’re also pleased that the communication throughout the process kept you fully updated and made everything as straightforward as possible.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy your new boiler for many years to come!
Thorough boiler service
We booked an annual boiler service.The engineer came on time, and was very thorough. I will use them again.
29 septembre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear your annual boiler service went smoothly and that our engineer arrived on time and carried out a thorough and professional service.
It’s especially great to hear you’ll choose The Edinburgh Boiler Company again in the future. Repeat custom and continued trust are some of the biggest compliments we can receive.
Thank you again for choosing EBC. We really appreciate your support and look forward to looking after your boiler again next year!
Helpful , honest , upfront .
Helpful, honest and upfront with info.
A survey was done of our requirements first, quote , appointment and fill info was done quicky .
Work was done efficiently and done in one day . Very pleased with my experience.
1 octobre 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you found the whole process straightforward from the initial survey and quotation through to arranging the installation and completing the work.
Your comments about our team being helpful, honest and upfront mean a great deal to us. Providing clear information and transparent advice from the outset is exactly how we want our customers to feel when dealing with The Edinburgh Boiler Company.
It’s also great to know the work was completed efficiently in just one day and, most importantly, that you’re very pleased with the overall experience.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.