Rang up to order kerosine plus and whilst I understand prices are rather high at present the blow was softened by an extremely helpful, friendly and courteous lady who I spoke to
L'entreprise a répondu
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Lisez les avis des autres
We have been with Aid Fuel Oils for many years and we have always had exceptional service.
L'entreprise a répondu
Called after Easter weekend and having completely run out of Kerosene. Call was answered immediately at 9am, and an order was taken straight away, and would try to organise delivery as soon as possi... Voir plus
L'entreprise a répondu
Lisa was helpfull and friendly even if the price was higher than last time. Delivery will be as expected from this reliable company
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Fournisseur d'énergie
- Fournisseur d'énergie verte
- Fournisseur de carburant diesel
- Fournisseur de chauffage
- Fournisseur de mazout
À propos de AID Fuel Oils
Écrit par l'entreprise
SIMPLE, QUICK & EFFICIENT FUEL OIL ORDERING
As a valued domestic customer, you can benefit from our quick quote ordering system, which provides you with a quote in just seconds. Plus, you can easily schedule your order for a time that works best for you.
Our friendly and knowledgeable customer care team is ready to assist you with your orders and any questions you may have over the phone.
To ensure you're always in the loop, we'll keep you updated throughout the entire process, letting you know exactly when and where your heating oil will be delivered. Your comfort and convenience are our top priorities!
COMPETITIVELY PRICED FUEL OIL
By buying fuel directly in large quantities from the UK's largest inland oil depot, we're able to pass the savings directly to you, our valued customers. This means you can enjoy lower prices and better value every time you fill up.
RELIABLE DELIVERY
We recognize how crucial it is for you to receive your deliveries on time, even in difficult circumstances. That’s why we continuously invest in our advanced tanker fleet, ensuring that we can meet your needs reliably, even during peak demand periods. You can count on us to deliver the quality service you expect.
About AID Fuel Oils Group
Écrit par l'entreprise
- Committed to keeping your home or business warm
- From our beginnings in 1971, AID Fuel Oils has evolved to accommodate our changing customer base. Our aim is simple; to provide homes and businesses with an efficient heating, refuelling and lubricant solution. Between the AID Fuel Oils, AID Fuel Cards, and AID Lubricants brands, we fulfil our customer's needs using the same founding principles that have helped the brand grow over the last 48 years. Our customers are right to expect more from their fuel and lubricant provider, that's why we operate in a competitive, transparent and reliable manner. We understand that no two jobs are the same. That's why we are proud of our efficiency and flexibility to ensure that we are able to meet our customers’ demands time and time again.
Reliable deliveries and outstanding customer service
Heating oil deliveries when you need it most
AID Fuel Oils Group deliver bulk fuels via our dedicated fleet of tankers throughout the Staffordshire, Shropshire, Derbyshire, Leicestershire, Warwickshire and West Midlands areas. Regardless of whether you live in the middle of a village or down a narrow country lane, we have a vehicle that can supply you with domestic, agricultural and commercial fuels to keep you moving.
Coordonnées de contact
Cocksparrow Lane, WS12 4PB, Cannock, Royaume-Uni
- 01543 506117
- fuels@aidfuels.co.uk
- aidfuels.co.uk
4,9
Excellent
3 k avis
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A répondu à 100 % de ses avis négatifs
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As always your team are amazing and…
As always your team are amazing and very helpful
16 février 2026
Réponse de AID Fuel Oils
Dear Kerry,
Thank you for your 5 star review. We're glad to hear our team are always helpful. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Prompt and efficient service
2 février 2026
Réponse de AID Fuel Oils
Dear Mr Holloway,
Thank you for your 5 star review. We're glad to hear that you experienced a prompt and efficient service. We always strive to offer a reliable service, so it’s great to hear this positive feedback.
Kind regards,
The AID Fuel Oils team
Always friendly and helpful
16 février 2026
Réponse de AID Fuel Oils
Dear Jan,
Thank you for your 5 star review. We're glad to hear that you find our team friendly and helpful. Providing excellent service is our top priority, so it’s great to hear we met your expectations.
Kind regards,
The AID Fuel Oils team
Excellent company to deal with…
Excellent company to deal with efficient and friendly
16 février 2026
Réponse de AID Fuel Oils
Dear Kathy,
Thank you for your 5 star review. We're glad to hear that you found our company efficient and friendly. We always strive to offer a friendly service, so it’s great to hear this positive feedback.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Mr Attwood,
Thank you for taking the time to leave us a 5 star review. We always strive to offer competitive prices, so it’s great to hear this positive feedback.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear David,
Thank you for taking the time to leave us a 5 star review. We always strive to offer a friendly service and it's great to hear you appreciate our buying club prices.
Kind regards,
The AID Fuel Oils team
Helpful polite timely good value
16 février 2026
Réponse de AID Fuel Oils
Dear Customer,
Thank you for your 5 star review. We're glad to hear that you found our service timely and that it offers good value. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Friendly and efficient ordering.
13 février 2026
Réponse de AID Fuel Oils
Dear Mr Sharp,
Thank you for your 5 star review. We always strive to offer a friendly service, so it's great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Good service!
The assistant was polite and very helpful.She gave accurate cost information and explained a few points.
12 février 2026
Réponse de AID Fuel Oils
Dear Maureen,
Thank you for your 5 star review. We're glad to hear Emily was polite, helpful and able to provide accurate cost information while explaining the details clearly. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Mr Bainbridge,
Thank you for your 5 star review. We're glad to hear that you found our ordering process easy with fuss-free delivery and your fuel was delivered on time. We always strive to offer a reliable service, so it’s great to hear that you’re happy with the service you received. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
correctly advised in advance of day to…
correctly advised in advance of day to expect delivery. Driver polite and efficient and with knowledge of security ccode for gate.
10 février 2026
Réponse de AID Fuel Oils
Dear Gillian,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you found our delivery driver polite, efficient and well-informed about the security code for the gate. We're also pleased to know that you appreciate the notifications that keep you informed about your fuel delivery and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
All good as normal 👍
27 janvier 2026
Réponse de AID Fuel Oils
Dear Ian,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Angie,
Thank you for taking the time to leave us a 5 star review. We're glad to hear you experienced our usual high level of service and that your delivery was on time. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Excellent Service
Our heating oil was delivered all as arranged, with no issues, and at a good price.
Recommended 👍
26 janvier 2026
Réponse de AID Fuel Oils
Dear Stephen,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that your heating oil was delivered as arranged with no issues and at a good price. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Good time and money
26 janvier 2026
Réponse de AID Fuel Oils
Hello David,
Thank you for your review! We’re glad to hear you were happy with both the service and the value. If there’s anything we could do to make your next experience a five-star one, we’d love to hear your thoughts. We really appreciate you choosing AID Fuels.
Kind regards,
The AID Fuels team
Réponse de AID Fuel Oils
Dear Mrs Blackburn,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Rob,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you found it easy to contact us and that our team are friendly and efficient. We always strive to offer a friendly service, so it’s great to hear this positive feedback.
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Customer,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Quick efficient service
19 janvier 2026
Réponse de AID Fuel Oils
Dear Neil,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
Réponse de AID Fuel Oils
Dear Jacqueline,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that your call was answered quickly and that the ordering process was smooth.
Kind regards,
The AID Fuel Oils team
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