EnHulk is not a good company. Bought a weekender last July had a 2 year warranty. I went to charge battery and it would not charge. Been getting ran around for a month now and all we get is the sa... Voir plus
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Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a chea... Voir plus
Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already... Voir plus
L'entreprise a répondu
AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Coordonnées de contact
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Etats-Unis
- help@service.aidot.com
- aidot.com
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Purchases are shipped quickly!
I have been happy with all my purchases from AiDot. I would recommend to read all descriptions because not all work with a smart home system.

Réponse : Works With AiDot
See all of my support tickets without a…
See all of my support tickets without a resolution.

Réponse : Works With AiDot
The product that came was perfect!
The product came as advertised, delivered on time at a very low price.
Great products
Great products, more than competitive pricing, simple and quick smart bulbs, outlets and string lights. Seamless interaction with Alexa.
The best smart plug in the market.
The best smart plug in the market. Extremely easy to connect and use. I love this product.
Well I was skeptical of course but I…
Well I was skeptical of course but I was pleasantly surprised and relieved to see my new pool vacuum at the foot of my door.
Excellent experience with the store but the website is not what you would expect.
Seems to be another branch of the brand.
Overall I am very satisfied and encourage you to trust the store and feel comfortable with the whole experience.
Did not provide the brightness I…
Did not provide the brightness I expected. The gymnastics required to the return the item was not worth my time and effor

Réponse : Works With AiDot
I would rate less than 1 if that were…
I would rate less than 1 if that were an option. I will never again purchase from Aidot. The website stated 60 day guarantee. I had opened the box but not fully removed the food processor components from the box because I saw the small size of the bowls (and the parts looked cheap). I requested a Return Authorization but customer service did not provide one and then after the 3rd email they stated the return has to be within 15 days. I pointed out that the website stated 60 days -- they still did not provide an Return Authorization.

Réponse : Works With AiDot
Perfect Smart choice
Easy to use and setup devices and mobile application, lots of options, I like that I can use voice control through Siri on iPhone, and at affordable prices
We LOVE Aidot
We use these lights and plug-ins in our home for everyday use. We love the fact that we can have our lights come on and go off at a certain time of the day or night. We were doing some updates to our home and were actually looking for recessed ceiling lights that use the Aidot app. We have yet to find the prefect recessed lighting for our new deck roof. My husband only wants them with the black rim color and the Aidot app. I guess we keep waiting till you come out with them.
So Easy to set up!
So Easy to set up!! Already had some smart lights that I love from this company. These lights are durable and very pretty at night....I love that there is no wires and I can control from my phone!
wanted to return the product but they…
wanted to return the product but they wouldn't offer return

Réponse : Works With AiDot
Very organized
Very organized, I can always find what I’m looking for and can usually find it quickly easy checkout.
Very slow in replying to you, not good customer service
Very slow in replying to you, I cannot connect my Wi-Fi smart security light and I done every their help pages surgest. I think it has a fault but they just don't reply.

Réponse : Works With AiDot
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