Truly Wireless Headphones Avis 610

TrustScore 1.5 sur 5

1,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

got scammed orderded 1 and a half weeks ago nothing got sent out DO NOT ORDER FROM HERE ITS A SCAM

Noté 1 sur 5 étoiles

This company has stolen my money. Returned defected item, provided evidence multiple times, emails now being ignored. I've paid for the item and return cost from my own pocket. Must have spent over 4... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I did read all the reviews and I was worried but I didn't need to be, the ear buds turned up and I was sent notification to tell me when. The ear buds arrived and of course my daughter tried them... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

UPDATE: The response from the company was completely insincere. Still no contact. Still no refund. DO NOT waste your money. Appalling customer service. Purchased a protective case for airbuds which... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

610 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Initially thought I'd been scanned but they were brilliant in rectifying this

I bought some pulsar buds a couple of Months ago. When I use them to listen to music language arbitrarily and randomly disconnect and reconnect from the iPhone making it virtually unlistenable. I contacted pulsar and they immediately sent me another pair which I must say has been flawless and works brilliantly and the sound is good – very good in fact I am dictating this message now using them on my laptop. Do give them another chance and let the customer service team trying to resolve the issue because although I was doubtful they provided an amazing experience and I am over the moon happy.

27 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

SCAM

I have been contacting them for months as I ordered three pairs, all which were faulty. I was told I would get replacements and it has been over six months, yet I still have not received them. I left a review on their website which I think they have deleted as I cannot seem to find it. I have contacted customer service multiple times and received no response. I have also tried to go through their customer service on the website yet the link does not work. TERRIBLE SERVICE. AWFUL PRODUCT. DO NOT BUY!!!!

24 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Scam

I can only echo what the previous reviews say. One of the airbuds stopped working after a couple of weeks. No response from customer support. They clearly changed the address of their website but I can clearly see it is the same, despite what they answer to other reviews. It is clearly a scam. You can see fake 5-star reviews on their website.

16 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

0 stars!!

0 stars!!! Like other people received faulty product, had to return them to China. Numerous emails regarding my refund . No refund received just various excuses!!
Total scam.
Had to claim money back through my bank . Please AVOID!

7 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam

Absolute scam. Have been waiting over half a year for a replacement as the first pair didn't work properly (because they are cheap tat) save your money because you won't be able to get it back or a replacement

6 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

SCAM!! The owners should be arrested for stealing money from people!

This company is a scam! I have ordered in May and received faulty items in June. My replacement supposed to be sent in July but nothing has arrived. Furthermore no one replies at their customer service. Seems they have redirected the website to something else. Impossible to find them/contact them. I have tried to email them about 20 times. The owners should be arrested and prosecuted for such practices. Seems many people have the same experience. If someone has an idea how to deal with it please share. Together maybe we can bring them down. I wish I have used a credit card then maybe I could claim it back. Edit: I have reported them at econsumer.gov I got a reference number - please do the same and share your actions, hopefully we can do more together.

1 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Awful scam - Please look up dodgy companies before purchasing

Awful scam. Charged me to send my faulty Airbuds and have now stopped responding to my requests for refund. I have emailed them 30+ times and provided everything they asked for including proof of postage to China. They've now closed the website they were operating from and now have a new one:
https:// www. airbuds-shop. co/ products/ airbuds
I am going through my bank to try and reclaim my money, I wish I could have used PayPal as they are great with this sort of thing.
Please avoid at all cost.

24 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

If I could

If I could, I wouldn’t even rate these 1, but I had to give it a rating just leave a comment. I purchased 3 pair 8 months ago, one of the pair, the right headfone wasn’t charging. I sent numerous emails regarding a replacement pair. All I got was, a replacement pair were on the way, all the time there was no such pair being sent out to me. I even sent a video, as they requested to show that it wasn’t working. 8 months on and I’m still fighting for my replacement pair. If anyone has any suggestions as to how I can get in touch with the hierarchy of this amateur company who is scamming people, I’d love to find a telephone numbe.

17 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

SCAM SCAM SCAM

Items do not work absolute waste of your hard earned money..
You will never see a refund
Their time is coming karma will prevail

15 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

17 weeks tomorrow...

Ordered on May 19th and still haven’t received my headphones and case. Tracking info showed a different country and replacements were processed on July 14th but still nothing. Getting harder and harder to get a hold of anyone about this. Website doesn’t even show up now and whoever I messaged on Facebook, they deleted the account. Called my bank and I can’t dispute the charge since I bought something from them, they didn’t charge me without me buying type deal. Bank said I could file a police report or let BBB know, regardless I’m out of $51.48

14 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Horrendous company every single review…

Horrendous company every single review is true I received my airbuds in April one was faulty so I asked for a new set to be sent they asked me to send a video proving it was faulty which I did they said no problem 3 weeks and you’ll have a new pair and it’s now 3 months later they have said they can’t refund me because the airbuds have been sent it’s all lies can anyone please tell me is there anything I can do to report them? I got these because Olivia Atwood promoted them as really good on her instagram, These people really need to look into what they’re promoting.

14 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. DO NOT PURCHASE. I wish I had found these reviews before I ordered at the end of June. Refusing refund and keeps saying it will be there in a few days. absolute jokers.

13 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Please listen to everyone

Please listen to everyone. There’s a reason why people don’t like them. They rip you off. They don’t even know what’s customers service. I don’t understand why people even work for them honestly.

11 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

SCAMMER

WOOW, SO IVE BEEN WAITING FOR MY ORDER SINCE MAY 30TH, NOTHING WAS DELIVERED. BEEN FOLLOWING UP SAID WOULD REFUND ME. KEPT ASKING FOR THE REFUND, NOW THEY SAID THEY ARE A DIFFERENT COMPANY. WHAT A SCAMMER. WORKED HARD FOR THAT MONEY ALL THEY DO IS SCAM PEOPLE!!

AIR-BUDS.CO

10 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

PLEASE do not buy from here

PLEASE do not buy from here, the delivery took months and when the earbuds finally arrived they worked for 5 minutes and haven’t worked since. The box says they are ‘i12’s’ when I have looked online these earbuds cost £5 but I paid £30 for these. Scam

10 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM HERE!

DO NOT BUY FROM HERE!! Don’t bother waste your time or your money. Delivery took 2 weeks longer than it should have. One of the earphones stopped working straight away. It could hold a charge. Requested to return item via email which was accepted. They advised to send back by recorded delivery which I did. 3 weeks later no reply. No replacement. No refund. I’ve emailed multiple times still nothing!! Biggest scam ever. Absolutely disgusting. Going to report them!

8 septembre 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus