My wife was taken ill during boarding of a flight home. When I rang Airport Specialists Cars they were very understanding and, thanks to a cancellation the next day, were able to accommodate our dela... Voir plus
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The whole process from start to finish was excellent and really easy. Our driver Jose was fantastic and sent messages on both collection days stating where he was. Our flight home was delayed but this... Voir plus
Driver on time. Very polite. Very smooth comfortable journey to and from the airport. Booking was simple and kept up to date with information needed.
First time users of ASC. Can only say that their service out strips any others we previously used. Communication throughout from a very simple booking system and swift confirmation, to returning hom... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Airport Specialists Cars is a 24 hour, pre booked Airport transfer company based in Trowbridge, Wiltshire. We also cover all major seaports & the Eurostar terminal in London. We have has been established since 2001 We offer a professional service tailored to your travel needs. Whether you need collecting from a hotel, office, or your home, we are happy to offer bespoke arrangements. Our 20 years of experience means that we understand the worries that even the most well-travelled person can have. That's why we make sure you are well informed & updated regularly. Following your booking request, you will receive the details of your hire by email, in a pdf document. At 16:00hrs, the day before travelling you will receive a confirmation email or text message containing the Driver’s Name, Photograph & vehicle information. When your driver arrives, you will receive another message to tell you that they are at the pickup location. If you're looking for a well trusted, reliable service, Airport Specialists Cars are dedicated to providing a high-quality custom service.
Coordonnées de contact
2 Blind Lane, Southwick, BA14 9PQ, Trowbridge, Royaume-Uni
- 01225 764141
- info@airportspecialists.co.uk
- airportspecialists.co.uk
4,9
Excellent
367 avis
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Awful pickup- thankfully full service restored for return journey
The pickup was stressful due to the driver being late and not telephoning us. He could not locate us and telephone calls were cut off and the drivers command of English was not the best. He parked outside our home and made no attempt to handle our luggage except to put it into his car - which was too small and I had to travel with a large suitcase in the rear of the car. Modern, clean and reliable cars are stated on your website - the car was not clean and the red warning light flashing on the dashboard did not indicate reliability. It was a huge relief when the journey was over.
David on the return journey supplied the service and professionalism I thought I had booked for both journeys
10 septembre 2025
Réponse de Airport Specialists Cars
Thank you for taking the time to leave a review.
As we have explained to you on several occasions unfortunately the driver that was due to take you, sadly his wife had a heart attack so we had to find another driver at short notice so he could be with his wife.
We found another company who had a driver available at short notice, and we were informed by them that he had a large enough car but clearly, he didn't, I’m very sorry for this.
I'm also sorry he arrived 6 minutes late and couldn't find you, he did ring you but had a poor reception so that's why the calls kept cutting off.
The red flashing light was due to the suitcase in the car as the car thought there was a passenger sat there without a seat belt on, this is why it was bleeping all the time.
We felt we did the right thing at the time but sadly another company has let us down.
It is very rare that we use other local companies as they are simply not as good or reliable as us as you found out.
We are so sorry again, I’m glad you got to experience our normal service on the way home.
I thought the company was very…
I thought the company was very efficient and reasonably priced. The car was spotlessly clean and the driver was polite and friendly.
3 septembre 2025
A very professional firm.
The cars were comfortable. The drivers arrived on time without any fuss. The drivers were easy to talk to! All round excellent and we would use the firm again.
30 août 2025
Brilliant as always
Brilliant as always. I can’t say much more than that but expect great service, lovely drivers and excellent communication every time. Thank you
23 août 2025
Used Airport Specialist Cars for a flight returning to Heathrow
Used Airport Specialist Cars for a flight returning into Heathrow at end of August 2025. Great service and experience. Our flight was slightly delayed but the driver monitored the situation and was there as soon as we had collected our luggage. Driver was very polite and friendly. Car clean and very comfortable, with complementary newspaper and water provided. Would recommend and use again! Thanks for a great service and experience.
24 août 2025
Avis spontané
Always use these taxis for the airport…
Always use these taxis for the airport run. Amazing service as usual!
14 août 2025
Great service
Great service, lovely clean car. Water and a newspaper provided. Door to door service .
23 juillet 2025
Another lovely experience
Another lovely experience with Airport Specialists Car, this time to and from Gatwick. My drivers, Jose and Sandor were professional and very friendly. Sandor did not bat an eyelid when I nodded off in the car after seventeen hours of travelling. I would throughly recommend Airport Specialists Cars if you are looking for an airport transfer.
21 juillet 2025
A lovely welcome home
Friendly reception at airport, case carried by driver, offered water for the journey. Car was immaculate inside and out. Drive home very smooth. Definitely my go to company for excellent service, from booking to end.
19 juillet 2025
Have just returned from holiday to US…
Have just returned from holiday to US and used Airport Specialist Cars for both journeys. Again service was excellent, both drivers on time, polite and smart. Information for both journeys very good from office giving details about car and drivers. Was very tired arriving back in UK so was happy didn't have to drive.
9 juillet 2025
Avis spontané
Heathrow Airport
Driver was there at arrivals ready for me. He was friendly and helpful. Good journey home car was comfortable, air con, great help on a hot day. Would recommend this company.
8 juillet 2025
Excellent service
Excellent service. Prompt and reliable and the driver was super friendly. Will definitely be looking to use them again.
8 juillet 2025
Excellent service
Prompt arrival. Driver, smart, polite and friendly. Cars very clean and modern. Return journey was in a very impressive luxury Mercedes with bottles of water waiting for us, when we got in.
20 juin 2025
Excellent from booking to drop off
Excellent from booking to drop off. Very professional gave us a great no hassle start to our holiday. We will definitely book again. Totally recommend.
21 juin 2025
Super professional and safe driver.
18 juin 2025
Jose was on time
Jose was on time. A very professional driver delivering us to Gatwick safely.
The car was immaculate as was Jose.
A very good experience from Airport Specialist Cars.
12 juin 2025
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