Alaska Leather has the briefcase I have been looking for listed in their online store. However, it was not made in the heavier grade of leather I was searching to find. I contacted them, and they were... Voir plus
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Lisez les avis des autres
Exception Backpack---great quality product, appearance excellent--I have received many compliments. perfect choice. Item came in on time. I will continue to order items from ALASKAN LEATHER COMPANY!
I do like the product thus far and, if it lasts as long as it should, my complaints will be water under the bridge. However, since I am answering this early on, I need to address the packaging. For a... Voir plus
I ordered a custom backpack from them. Shipping had some issues around it, but customer service team was able to help speed up this process. Great communication from Alaskan Leather team who were cons... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premium quality leather products - Built tough, durable and with character. Born Tough.
Coordonnées de contact
1209 Mountain Road Place Northeast, 87110, Albuquerque, Etats-Unis
- (505) 528-1771
- contact@alaskanleathercompany.com
- alaskanleathercompany.com
4,5
Excellent
125 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Using Alaskan leather
Ordering from the website was easy. Great product but it was packed so that it was terribly creased when my wife opened it.
30 décembre 2025
Réponse de Alaskan Leather Company
Dear Tobie
It might be possible that the delivery service might had a load of shipments due to holiday season.
Happy to know that you liked the product.
Réponse de Alaskan Leather Company
We appreciate your kind words, and would love to serve you in future as well.
Réponse de Alaskan Leather Company
We love providing first class customer service to our customers !
The product is exactly what I wanted
The product is exactly what I wanted, and my son is very happy with it. I was concerned that it wouldn't make it by Christmas, but it did, and I was thrilled! I reached out to customer service during the shipping process, and they were very quick to respond and friendly. Very satisfied!
18 décembre 2025
Réponse de Alaskan Leather Company
We love doing gifts and specially our customized and personalized products are always popular among our customers.
Great service and quality product
Very happy with this company and their products. Purchased a leather backpack as a gift. Product was shipped a couple of days after order, and shipping was reasonably quick, considering it was from Karachi to the US. Quality of the backpack looks to be very good, quality leather w/ no defects, zippers look sturdy, and great looking overall. I highly recommend this company.
12 décembre 2025
Avis spontané
Réponse de Alaskan Leather Company
Dear Greg,
We procure out items from a number of different countries. However still our shipping times are still quite fast (3-4 days time to deliver to doorstep)
We are pleased to serve you and hope you will come back to our store for more products.
My son loves this backpack
My son loves this backpack! He will be graduating and will start teaching this item soon will flow seamlessly into his new job thank you.
30 novembre 2025
Réponse de Alaskan Leather Company
We are pleased to serve you and even more happier to read that your son loved the backpack !
High quality goods and great customer service
The customer service at Alaskan Leather was really great! My spam filter prevented the automatic email with order confirmation, but they quickly replied with the order confirm, number and tracking information as soon as it was ready. Shipping was super quick, getting my gift delivered on time and the bag ordered is high quality, really gorgeous and exactly as I was expecting and hoping for
13 décembre 2025
Réponse de Alaskan Leather Company
Dear Erin
Thanks for liking our service and the quality of our products.
We would love to see you back on our store
Great product, top quality
Great product! Great quality and finitions!! We had some problem with UPS and the French customs, I had to pay an 115 euros extra cost, but it's not ALC fault, only my country and there tax... But despite this extra cost, I'm really happy about the product!! Many thanks to ALC for them quick respond. Will recommend!
6 décembre 2025
Réponse de Alaskan Leather Company
Dear Stephane
We have delivered several orders to our French customers. Not sure about why you got 115 Euros as tax, on some occasions there is a very nominal duty which our customers dont find much.
You can get back to us and we would love to guide you regarding customs duties.
Happy to see you loving our Moss Distressed Leather Travel Backpack.
Professional and friendly.
6 décembre 2025
Réponse de Alaskan Leather Company
Happy to meet your expectations !
Made in wrong country
Because it says "Alaska Leather Co. I assumed it was made in Alaska.
If I had known it was from Pakistan I never would have bought it.
3 décembre 2025
Réponse de Alaskan Leather Company
Dear Rick,
We procure items from a couple of countries due to the consistent good quality and its availability.
Do check out our story on our store to know more about our process. Hope you liked our Product quality.
Quality product
Quality product, as promised and advertised, delivered in a prompt, timely manner.
16 novembre 2025
Réponse de Alaskan Leather Company
It makes us happy to see that our customers liked our service !
Bought the Ferguson Leather Flight Bag
Bought the Ferguson Leather Flight Bag. Shipping was quick and the packaging was excellent. The bag looks outstanding and the leather is top quality. This certainly won’t be my last purchase. Highly recommended.
31 octobre 2025
Réponse de Alaskan Leather Company
We love doing Flight Bags and happy to know you liked our Fergusion Flight Bag.
Friendly and efficient
Ordered easily off the website and all questions were answered quickly and to my satisfaction. Delivery was even quicker than expected.
31 octobre 2025
Réponse de Alaskan Leather Company
We put great effort in responding to any and every query of our customers. Happy to know you liked our product.
Quality to enjoy
Great customer service from the initial time I was considering purchasing this item and confident this same service will be available in the future if needed. THANKS
19 octobre 2025
Réponse de Alaskan Leather Company
We would love to serve you again.
Réponse de Alaskan Leather Company
Happy to serve you !
I love my new jacket so much!
I love my new jacket so much! It looks great, it fits perfectly, and I love how light it is. I’m used to a heavy motorcycle jacket weighing me down, but this is so comfortable to wear, even with a sweater underneath. I’m sure I’ll be enjoying it for many years to come.
14 octobre 2025
Réponse de Alaskan Leather Company
Glad to serve you !
Great backpack, not great communication
Confirmation email was unprofessional and package arrived late, but they did respond and clear things up when I reached out
29 septembre 2025
Réponse de Alaskan Leather Company
Dear Nikki, we totally understand your concern with the confirmation email. This is an automated email generated by our system with the order id. This helps our customers to refer to their order using the order id for any communication. However you will always find our customer agent Sarah responding to any emails from customers very quickly. We hope we can serve you in future as well.
This bag is super small
The bag arrived from Pakistan( where I guess it was made) in about week and the quality seem to be ok.
The huge problem, which makes this bag completely useless for me, is the size.
This is sold as a pilot bag but you can not even fit a A4-size book in to this one. It is super small.
The dimensions on the web page will only tell you the external dimensions.
25 septembre 2025
Réponse de Alaskan Leather Company
Dear Ville, we completely understand your concern that you find the size smaller to your requirement. The dimensions of the bag are mentioned on each product page. Like every other brand we also provide the outer dimensions to give our customers an idea of the size of the bag. We really hope you like the quality of our product and would love to serve you in future as well.
Love the whole experience
Love the whole experience
Responses were helpful timely and accurate
The bag got here early and critically met expectations
Gripe? - should have done this earlier
25 septembre 2025
Great!
Great communication, timely shipping, great product. Couldn’t have been a better experience!
25 septembre 2025
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