Hung it up right after unpacking but the fold marks around the collar haven’t smoothed out, even after two washes. Other than that, colors on the print are bold in daylight, definitely stands out from... Voir plus
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claims to produce in cotton, but it's purely printed on polyester! clothes don't match the size-measurements (inch/cm). Prices are too high for polyester and it's actually very poor cheap polyester.... Voir plus
Christmas Snowflake Art Print Vintage Elegant Long Sleeve Maxi Dress Fake Two Piece Dress - I bought this dress, but it wasn't what I expected. The colour is dark brown and not so sparkly red or wine... Voir plus
Ordered two dresses which claimed to be "Cotton Blend" and "Milk Silk". Arrived 6 weeks later and they were both 95% polyester, 5% spandex. When I reported the issue they made no apology and have not... Voir plus
1,9
Bas
43 avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Nice on hanger but collar creases stayed
Hung it up right after unpacking but the fold marks around the collar haven’t smoothed out, even after two washes. Other than that, colors on the print are bold in daylight, definitely stands out from what I got from the discount rack last time.
19 avril 2026
Don’t waste your money!!!
I wish I could post photos on here, I bought my mum a dress for her birthday, she’s just opened it & showed me, it looks absolutely NOTHING like the photo! It’s ridiculous! I can not believe they have the cheek to show photos like that & send something not even close to what it’s supposed to be. I will be messaging for a refund & I best get one.
This is completely unacceptable!!!
9 avril 2026
Avis spontané
Bellissima esperienza! Sono stata con mia figlia in questo…
Sono stata con mia figlia in questo negozio, unico a Como. Alice e’ meravigliosa, gentile e sorridente! Pezzi vintage molto belli: jeans levis, giacche e golf tirolesi, camicie a quadri e bellissimi bracciali africani. Entrando nel suo negozio sembra di entrare nel suo mondo. Lo consiglio
10 janvier 2026
Avis spontané
Ordered and paid for item for Christmas…
Ordered and paid for item for Christmas early and was sent some cheap rubbish due to them now saying it's not in stock even that it was still on site 8 weeks after, didn't even have the decency to inform me before sending something I would not have chosen and also didn't want me to post on this site
20 octobre 2025
Avis spontané
it's ugly .NEver will i wear that I…
it's ugly .NEver will i wear that I want to return it tell me how to do it
15 septembre 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I placed an order and didnt receive any…
I placed an order and didnt receive any acknowledgment of the order or any item.
I then looked to see how to contact them. Although there are contact hours there is no phone number so I emailed them. I received a prompt response saying the dress I ordered is out of stock etc etc and they will deliver when available but now they’re not answering my emails. The email from them has no details of the company name etc but in the fine print it did ask that I not put any negative comments on Facebook 🤔
I can no longer find Alice Vintage on Facebook so I may have been blocked. I don’t expect to receive anything more from this company. It was only after ordering that I check reviews and realised I should have done this first. Lost money 😟
28 août 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We are a legitimate and licensed company, and we assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Utter garbage
Utter garbage. Dress was not at all like they advertised. Pathetically, laughably cheap and nasty. The print was blurred, there was no pleating on the skirt, the bodice look was just two pocket flaps sewn on, it's cheap and nasty heavy rayon fabric, it's really just a glorified dressing gown. I DO NOT recommend. Don't waste your money.
1 août 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Réponse de Alicevintage
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
100% A Scam
They are made and shipped from china. They print the design on a dress, they are totally cheap and ugly and NOT cotton, only polyester. We asked for a refund and they refused. I had to do a chargeback. DO NOT BUY ANYTHING FROM THEM, IT'S 100% A SCAM!
24 mai 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Horrible quality
Horrible quality! Totally polyester. Such a ripoff!! Does NOT even look like the pictured dress 😡😡 they have no customer service. This is the ugliest dress ever!! They should be ashamed. I want a refund!!
23 juin 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Worst website
Worst website, and customer service, bad quality, the products are not even the one that they show in their website. They don't give any information about return address, i sent them more that 20 email, the only number that they have is from china, when you call it says that the numbers isn't right.
29 mai 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
I fell for the photos! Pathetic!
I fell for the photos. It was absolutely horrible. The dress looked like a shitty pixelated photo printer on a dress. I purchased it for my wife and I was embarrassed to even show it to her. Don’t waste your time and money on the horrible cheap ass dresses they make. Pathetic!
11 juin 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
I placed an order almost 2 weeks ago- have…
I placed an order 2 weeks ago- have emailed over and over to speak to customer service. I get on going automated response.
Website says customer service is available Monday-Friday 8-5 pacific time.
This is the worst customer service process. I am sure the products with be crap. My next step is to dispute charges if I don’t have a response by June 8th. I have sent over 30 emails.
25 mai 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@alicevintage.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Item not described and poor quality snd…
Item not described and poor quality and im waiting for my refund
16 avril 2025
Avis spontané
Réponse de Alicevintage
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@alicevintage.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Bad clothes!
Not at all like the pictures!!! Do not mach the pictures! Not proffesionell made clothes. You get better quality for less money on Shein and Wish!
Odd sizes that don't mach any body.
Took a long time to get the shipment too. Save your money and don't buy from this company.
2 mai 2025
Avis spontané
There is no response when I ask for a…
There is no response when I ask for a return. Just canned emails saying they are sorry I'm disappointed...over and over and over. No info on HOW to return it. The fabric is more like paper and the sizing is WAY off. I ordered a 2x and it fits more like a 10. Lesson (expensive) learned. Never again!
3 avril 2025
Avis spontané
Horrible
Horrible, you won't get your purchase on time, if at all. Lousy customer service. If I could give a zero I would. Please don't order from here.
3 avril 2025
Avis spontané
The dress is awful
The dress is awful - printed pattern which has smudged - shapeless and not length as depicted no returns address and although it states 14 day money back guarantee the customer service department will not respond with a returns address - over priced and not sure who would actually want to wear these garments - do not purchase
2 avril 2025
Avis spontané
I’m still waiting on my purchase from…
I’m still waiting on my purchase from the 15 January 2025
15 janvier 2025
Avis spontané
Is this a scam
I placed an order on 1/21/2025. It is March 3, 2025 and I still have not received my purchase. Does anyone know how to get in touch with this Company “Alice Vintage”?
21 janvier 2025
Avis spontané
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