Did the virtual doctor visit. Immediately paid my money, but over 2 1/2 hours waiting and still no call, but they took my money upfront. Call the 888 number for questions leaves you on hold forever th... Voir plus
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Lisez les avis des autres
Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if A... Voir plus
L'entreprise a répondu
Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They w... Voir plus
L'entreprise a répondu
AliMed's "Bait & Switch' SCAM! They advertised a Lift for $277.25 which weighs over 150# and charged $23.99 for Freight. I was sent a 1# Canvas Strap via UPS. I REFUSED delivery and UPS returned it to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
Coordonnées de contact
297 High Street, 02026, Dedham, MA, Etats-Unis
- 800.225.2610
- customerservice@alimed.com
- alimed.com
1,2
Mauvais
781 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Only 4 stars based on lack of…
Only 4 stars based on lack of communication from Ali Med after my purchase. Also, the information included with the brace was not clear on use.
29 septembre 2019
Avis spontané
Réponse de AliMed
We appreciate the feedback surrounding your recent experience with us. AliMed works to be responsive with our customers, and it looks like we've missed that mark with you. This information has been passed along to the appropriate team.
Thank you,
The AliMed Team
The two night splints seem to work okay…
The two night splints seem to work okay for me. The velcro is very strong and holds tight. I had a little issue with a couple of toes hurting a bit last night. Perhaps I had it too tight. With my aging and having arthritis and deformed joints in my toes with bunions, getting a perfect fit is probably impossible. I do think these 2 splints will help me for awhile. Thanks, Diana
28 septembre 2019
Avis spontané
Réponse de AliMed
Hello Diana,
Thank you for taking the time to provide feedback. AliMed works to provide great products for our customers, and we are glad to hear the splints you've purchased seems to be working for you.
With appreciation,
The AliMed Team
I was promised I would receive an email…
I was promised I would receive an email with a return label by Tuesday to return the item. Your webpage was misleading and hard to order your desired item. Please send me the return label
28 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for taking the time to provide feedback, Nathaniel. We apologize for the delay in getting the the information needed. This has been passed along to the customers service team. Should you need additional information in the meantime, please email customerservice@alimed.com.
Sincerely,
The AliMed Team
Very good fast device great product
27 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for taking the time to provide feedback. AliMed strives to provide high-quality products for our customers, and a quick delivery, and we are glad to have met that goal with you.
With appreciation,
The AliMed Team
No Splint Here
I ordered the #510346 Custom Thumb Splint, and it is not only much smaller then it appears, it in NO way inhibits the movement of a thumb.
27 septembre 2019
Avis spontané
Réponse de AliMed
We appreciate you taking the time to provide feedback. We apologize for the experience you've received with the product ordered. This information has been passed along to the appropriate team for further review. Should you need additional assistance in the meantime, please email customerservice@alimed.com.
Sincerely,
The AliMed Team
Fast delivery and very satisfied with…
Fast delivery and very satisfied with quality of item we ordered. Price was lower than some other competitors that I research online.
27 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for taking the time to respond about your recent order. AliMed is known for it's quick delivery and high-quality product offerings, and we are glad to hear that is what you were met with.
Looking forward to doing business in the future,
The AliMed Team
Disappointed
It's been 14 days since I placed an order. Not only have I not received it, I have heard nothing about it from AliMed. I emailed them for status but no one replied to my email. Very poor Customer Service.
27 septembre 2019
Avis spontané
Réponse de AliMed
We appreciate you taking the time to respond with feedback. We apologize for the experience that you've received, and your information has been passed along to the appropriate team.
Sincerely,
The AliMed Team
Fits our needs
Product as described, works well and came quickly. What more could I ask.
26 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for providing feedback, Gretchen. AliMed strives to provide an exceptional experience for all our customers, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
Hand brace
Darryl
Hand brace was a piece of crap and I can't return it because I opened the package??? How am I supposed know unless I try it on. Would never buy anything from you or reccomend you
26 septembre 2019
Avis spontané
Réponse de AliMed
Hello Darryl,
We appreciate you taking the time to provide feedback regarding our return policy. This information has been passed along to the appropriate team for further review.
Sincerely,
The AliMed Team
I live in Montreal ,Canada
I live in Montreal ,Canada. You had accepted my order for the visco spot heel cushion , and you had processed the payment and it went through. And suddenly I understood that you can not deliver this order to Montreal. I’m wondering why did you accepte the order in the first place and why I did not receive the credit for the payment
till now. Can you please explain this to me .
26 septembre 2019
Avis spontané
Réponse de AliMed
Hello Antoine,
Thank you for letting us know about your recent experience with us. Your information has been passed along to our customer service team for further review. Should you have any additional questions in the meantime, please email customerservice@alimed.com.
With appreciation,
The AliMed Team
Selection was plentiful
Selection was plentiful, pricing competitive, easy ordering and outstanding delivery time. Definitely will buy again should the need arise.
26 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for providing feedback, Anne! AliMed has built its reputation on high-quality product offerings, exceptional service and responsiveness, and it looks like we've met that mark with you.
Looking forward to doing more business with you in the future,
The AliMed Team
Réponse de AliMed
We appreciate you taking the time to provide feedback. AliMed is known for its exceptional service and quick delivery times, and we are glad to have met that mark with you.
Looking forward to doing more business in the future,
The AliMed Team
Quality is good but the $71 for the…
Quality is good but the $71 for the self wipe is predatory given that easierliving sold it for $37.
25 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for providing feedback. AliMed is known for its high-quality product offerings, and we also appreciate your feedback about the pricing on the product you've purchased. This information has been passed along to the appropriate team for review.
Sincerely,
The AliMed Team
Never a problem with item or service
Never a problem with item or service. Always a pleasure.
25 septembre 2019
Avis spontané
Réponse de AliMed
We appreciate you taking the time to provide feedback. AliMed works to provide exceptional service and high-quality product offerings for all our customers, and we are glad to have met that mark with you.
Looking forward to doing more business in the future,
The AliMed Team
Great, Fast Service
My order was received even faster than I had expected, thank you!
25 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for providing feedback, Jeanette! AliMed is known for it's quick delivery on products, and we are glad to hear that is the experience that you were met with.
With appreciation,
The AliMed Team
Then only problem I had was not…
Then only problem I had was not receiving an invoice so we can make check before being shipped . They need payment before shipping
24 septembre 2019
Avis spontané
Réponse de AliMed
We appreciate you taking the time to provide feedback, and are glad to hear that your ordering process went smoothly. Your information regarding the invoice that is needed has been passed along to the appropriate team.
Thank you,
The AliMed Team
Always very helpful and nice
24 septembre 2019
Avis spontané
Réponse de AliMed
Thank you for taking the time to provide feedback, Donna! AliMed is known for it's knowledgeable customer service team, and we are glad to hear that you were met with just that.
With appreciation,
The AliMed Team
The picture for hand cuff for walker…
The picture for hand cuff for walker very deceptive, we thought was plastic and ended up just sheepskin like wool and a strap, we had to open to see what it looked like and tried to return it and was refused because of it being opened and it being a medical item.. Need to have better description of items. $32.00 wasted 10.00 which was shipping
24 septembre 2019
Avis spontané
Réponse de AliMed
We appreciate you taking the time to provide feedback. We apologize for the experience that you've received during your recent ordering process. This information has been passed along to the appropriate team for further review. Should you have any additional questions, please email customerservice@alimed.com.
Sincerely,
The AliMed Team
Fast delivery and great product!
24 septembre 2019
Avis spontané
Réponse de AliMed
AliMed's goal is to provide quick delivery on all our high-quality product offerings, and we are certainly glad to have met that mark with you!
With appreciation,
The AliMed Team
Product I ordered did not fit
Product I ordered did not fit. Was not able to exchange/ return the item. Ordered a larger size...too big. Stuck with items and not able to find correct fitting helmet for my son.
Will be donating to local hospital.
24 septembre 2019
Avis spontané
Réponse de AliMed
Hello Ann,
Thank you for taking the time to reach out. We apologize for the inconvenience of not being able to find the proper fit in the product that you've ordered for your son. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
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