Best value I could find anywhere for absolutely pristine pre-owned Samsung Galaxy S7. Ordering couldn't have been easier and delivery was exactly as stated. Have used subsequently for Samsung fast cha... Voir plus
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Looking to lower costs and replace an ageing iPhone we decided to look at a secondhand handset. We checked a few places out online and found that Alpha Smartphones were very competitively priced, offe... Voir plus
L'entreprise a répondu
Not an easy to find website on a google search, but the price was fabulous, the delivery was quick. I picked a “good condition” option which said it may have some scratches to the exterior but not eff... Voir plus
L'entreprise a répondu
Description very accurate, the phone arrived very quickly and I was very surprised by the exact quality as new, looked as though it hadn’t even been used/touched! I will keep this company in mind for... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Based in Singapore, our freight company specializes in efficient logistics solutions for domestic and international cargo transport. With a strategic location in one of Asia's key trade hubs, we offer comprehensive services tailored to meet diverse shipping needs. Our expertise spans air, sea, and land freight, ensuring timely deliveries, streamlined operations, and reliable supply chain management. We prioritize customer satisfaction by providing cost-effective, secure, and innovative freight solutions, making us a trusted partner for businesses seeking seamless transportation services in Singapore and beyond.
Coordonnées de contact
3020 UBI AVENUE 2 02-119, 408896, Singapore, Singapour
- +6568421977
- sales@atlanticsingaporefreight.co.uk
- alphasmartphones.co.uk
4,8
Excellent
490 avis
Aucun historique récent de demande d’avis
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Second Purchase from Alpha.Excellent…
Second Purchase from Alpha.Excellent product,service and price.Would recommend.
25 avril 2021
Avis spontané
Réponse de Atlantic Singapore Freight.
Hello Alan,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
The phone I bought from Alpha is great
The phone I bought from Alpha Smartphones was in perfect condition and arrived fast. The whole purchase was smooth and easy and when I contacted them to ask some questions they were helpful and friendly
23 avril 2021
Avis spontané
Réponse de Atlantic Singapore Freight.
Hi Anna Pearce,
Thank you so much for sharing your honest experience. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
The charger was as described
The charger was as described. Delivered fast and prompt.
22 avril 2021
Avis spontané
Réponse de Atlantic Singapore Freight.
Hi Angelina Ade,
Thank you so much for sharing your experience with us. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Fantastic service
Fantastic service, order was received within one day despite expecting to receive it within 7 days. Great value for money and cannot recommend enough.
22 avril 2021
Avis spontané
Réponse de Atlantic Singapore Freight.
Hello LM,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
amazing came very fast charger still…
amazing came very fast charger still working and revived 2 weeks ago
22 avril 2021
Avis spontané
Réponse de Atlantic Singapore Freight.
Hello, Elysse turner,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
First class service no problems
19 mars 2021
Réponse de Atlantic Singapore Freight.
Hi David Mason,
Thank you so much for sharing your experience with us. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Items arrived quickly but when I said…
Items arrived quickly but when I said it didn’t charge iPad as stated they never got back to me. Only charges phone
19 mars 2021
Réponse de Atlantic Singapore Freight.
Hello Mrs. Ruth,
We apologize for the inconvenience cause to you.
We would like to inform you that the cables those are send out to you are fully functional and you have also mentioned that while contacting us that the cable works with your phone but they did not work with your iPad. This means that the cables are fully functional and working properly. There must be an issue with your iPad charging base that the cables are not getting the charge.
Still if you are not happy with the cables we request you to send us the cables back and we can issue a refund into your account.
Best Regards,
Team Alpha Smartphones
Arrogant company ignoring complaints.
I ordered a Samsung charger plug and micro USB data cable from this company. When the package arrived it only contained the data cable.
I have tried 3 times to contact them without any response whatsoever.
This is the first and last time I will have any dealings with this company. Utterly appalling service.
UPDATE:
Emailed them last night with the link to the order acknowledgement they sent me clearly showing that the charger plug IS part of the order. They still insist that it is not!!!
I've even logged into my account and sent them the link to the order page, which yet again gives the full description and price. I await their reply!
FINAL UPDATE:
I did receive a response, but they still maintain that the price was for the cable only, despite the fact that I proved beyond any doubt that the offer was for the charger plug and cable.
Seems they have a complete disregard for customer satisfaction, I can only advise people to think very carefully about giving this tinpot outfit your hard earned money. Hugely disappointing experience.
FINAL FINAL UPDATE!!!
Just to make a bad experience even worse, the cable broke after barely 5 weeks. Contacted company to ask for a refund, you will not be surprised to hear that they have not responded at all.
Without doubt, the WORST company I have ever had dealings with, avoid at all costs.
25 février 2021
Excellent service
17 février 2021
Réponse de Atlantic Singapore Freight.
Hello Cole,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Great service great price
13 février 2021
Réponse de Atlantic Singapore Freight.
Hello Simon,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Réponse de Atlantic Singapore Freight.
Hello Jimmy,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Keep away
Keep away, this company is a fraud. I bought two cables, one of them never worked. Twice I contacted through their website, but no answer.
After a month some one contacted me and promised that either they will send the product. But no luck yet.
Unless you want to through away your money, don’t go any close to them.
12 février 2021
Very happy with my iPhone 6 from this…
Very happy with my iPhone 6 from this company and would definitely use them again in the Future.
12 février 2021
Réponse de Atlantic Singapore Freight.
Hello Sylvia,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Réponse de Atlantic Singapore Freight.
Hello Kinnear,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
This has been such a good company to…
This has been such a good company to deal with. I have bought two phones and would recommend them the reason for the three stars is that I returned a phone that was not wanted. This phone had not been used at all and in its original packaging .
I was charged 10% of the phone amount for sending this phone back. I do not think this is fair as it had not been touched. I feel there should be exceptions as this phone can be sold on immediately . But apart from that I was happy with customer care and product.. and will buy again
15 janvier 2021
Daughter happy with phone.
14 janvier 2021
Réponse de Atlantic Singapore Freight.
Hello Simon,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
A very good reliable service fast and…
A very good reliable service fast and efficient delivery
12 janvier 2021
Réponse de Atlantic Singapore Freight.
Hello Edward,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
Couldn't ask for more
The phone came incredibly quickly, was in good condition as they said it would be and was well packaged. Top marks!
6 janvier 2021
Réponse de Atlantic Singapore Freight.
Hello Jane,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
Con company received phone damaged contacted them returned phone sent same one back £160 down the drain stay well clear total conmen
Got phone not working contacted them returned phone sent same phone back this time cracked that don't want to know a waste of £160 customer service none existance total conmen stay well clear
5 janvier 2021
Réponse de Atlantic Singapore Freight.
Good afternoon David,
Thank you for reaching out to us.
Could you please share your order number with us so that we know this review is legit and investigate this matter further. We are unable to find anything related to this name on our system.
Best Regards,
Team Alpha Smartphones
Réponse de Atlantic Singapore Freight.
Hello David,
Thank you for reaching out to us.
We are extremely sorry for the inconvenience, however as per the system we can see that the item has been dispatched to yourself on 04-Dec-2020 12:17 it is so unfortunate that you haven't received yet. We have raised an internal investigation as well as a claim with the courier compony as soon as we get an update we shall inform you accordingly. For further updates please contact us on sales@alphasmartphone.co.uk.
We appreciate your patience in this matter.
Best Regards,
Team Alpha SmartPhones
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