Excellent products and excellent…
Excellent products and excellent service and high quality everything
For Affordable price
22 décembre 2025
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
Established in 1989 have over 30 years of experience, we are a 2nd generation family of furniture and believe that when you choose a piece by us a relationship begins. We are buyers and sellers of used and new furniture all over UAE and buy all household, used electronics & Kitchen appliances. Firstly operating from Abu Dhabi and then moving to Mussafah for expansion. As the world is changing so are our home and office spaces, small spaces need modern as well as space storage solution furniture which really goes well according to the art of living stylishly and we provide you the perfect solution to compliment your home regardless of space or budget.
Coordonnées de contact
Ad Doja 3 Street, 53454, Abu Dhabi, Emirats Arabes Unis
- 050 532 5182
- Info@althahanifurniture.com
- althahanifurniture.com
We purchased L shaped sofa for 1400dhs
We purchased L shaped sofa for 1400dhs, but it was big and wasnt able to go through our new apartment's stairs or even through lift (we didnt know that this can also happen). We called Sagar bhai to replace this one with another 5 seater which was for 1000dhs only, but Sagar bhai took advantage of our misery and demanded 1500 for 5 seater. We couldn't do anything so we forcefully paid him 1500. He scammed us for 500dhs. And not only this we had to pay 150dhs DC twice (300dhs) as well. They are good when it comes to selling but once you paid them, they'll become Butcher. Sagar bhai still owe us 500dhs. Arbaab of Al Thahani, if you're reading this then please ask Sagar bhai to be a Human and dont take advantage of customers and kindly also return our 500dhs please.
22 février 2025
Avis spontané
Very Good Shop i should my Appliances…
Very Good Shop i should my Appliances and Furniture to them and Got good value Best Buyer for used furniture
23 janvier 2024
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with us and that you found value in selling your appliances and furniture. Providing the best service and fair prices is our top priority, and we're so glad we could meet your expectations. We look forward to serving you again in the future! 😊
Recommend Al Thahani to anyone who is new here
I would have to say that the customer service I received was second to none. Ahmed was very helpful, patient and efficient. He communicated the entire process with me and kept me in the loop with videos and pictures of the items I bought. He addressed any concerns I had and was super responsive. Even down to the delivery and installation. He sent me pictures and videos and made sure I was happy before the moving guys left. I would definitely recommend Al Thahani to anyone who is new here and looking for a one stop shop for home items. :-)
14 novembre 2023
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your positive experience with Ahmed and our team. Providing exceptional customer service is at the heart of what we do, and we’re so glad Ahmed was able to make your experience seamless, from communication to delivery and installation. Your satisfaction is our top priority, and we’re delighted that we could meet your expectations. Thank you for recommending Al Thahani—we truly appreciate your trust and look forward to serving you again in the future! 😊
Bought full apartment items from them…
Bought full apartment items from them for 15000 and was very clean items and delivered on same day fixed as well thanks Ahmed
3 janvier 2024
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your purchase and that the items were clean, delivered on the same day, and fixed to your satisfaction. Ahmed and our team are dedicated to providing top-notch service, and we’re so glad we could meet your needs. We truly appreciate your trust in us and look forward to serving you again in the future! 😊
I recently purchased a used sofa set…
I recently purchased a used sofa set and a refrigerator from Al Thahani New & Used Furniture, and I was very impressed with the experience. The staff was very friendly and helpful, and they gave me a good offer on both items. They also picked up my old sofa set and refrigerator on time, which was very convenient
20 décembre 2023
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience purchasing your used sofa set and refrigerator from us. Our team takes pride in providing friendly and helpful service, and we’re so glad you were happy with the offer and the convenience of our pickup service. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! 😊
Very unethical and deceptive
Very unethical and deceptive. Last month I was winding up my stint in UAE and was planning to sell off my entire furniture and appliances and spoke with Ahmed (the owner) and negotiated a price. I infact asked him whether he wants to send his team to see the stuff but he said that it was not required. But on the final day of the move out, his team came and quoted half the agreed price and Ahmed (who until then was responsive on Phone and WhatsApp) went radio silent for the whole duration when his team was in my house. This was a typical case of ‘bait and switch’ and show cased very unethical behavior by Ahmed and Al Thahani. Beware with them
28 novembre 2023
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
We sincerely apologize for the experience you had with us, and we truly regret that we did not meet your expectations. This is not the standard of service we aim to provide, and we deeply value your feedback as it helps us improve. We will address this matter internally to ensure such situations do not occur in the future. If you’re open to it, please reach out to us directly so we can make things right. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
They are extremely rude.
26 mai 2023
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Dear Lama Z,
Thank you for taking the time to share your feedback with us on Trustpilot. We are very disappointed to hear that you had a negative experience with our staff.
We take customer service very seriously and expect our staff to treat all customers with respect and courtesy. We will be investigating your complaint and taking appropriate disciplinary action against the staff members involved.
We apologize for the inconvenience and distress this has caused you. We would like to offer you a 20% discount on your next purchase as a gesture of goodwill. Please contact us at ahmed@althahanifurniture.com or +971505325182 to redeem your discount.
Again, we sincerely apologize for your experience. We are committed to improving our customer service and providing our customers with the best possible experience.
Sincerely,
Aftab Ahmed
Do not use and avoid
Furnished my new place from this shop. In the first instance the guy gave me good prices, when i went back at the end of the day and decided to purchase all items from him, he just started overcharging. Net net i overall i thought reasonable. We agreed initial price for delivery of AED 350 and to be confirmed on actual date of deliver. Fast forward to a week later, calls me on the day and wants to charge AED 750. Bargained down to AED 600 as i was actually in a meeting at the time of the call. The argument was it was a lot of furniture so they had to use a big truck. On the day of delivery, they made 3 trips so the process took 5 hours, not sure why i was charged for a big truck considering clearly one was not used. The couch was delivered broken. When i sent him pictures he came back to me blaming the delivery guys and said i must pay an additional AED150 to fix it? Absolutely shocking!!! We had the furniture delivered to the empty apartment and only moving in a few days so happened to only see the issue with the couch next day. I also wanted a TV stand he sent me pictures and i agreed to one. He tried to charge me AED 300 for a completely scratched TV stand, luckily agreed to the return on the spot (after arguing of course). Same for TV tried to charge me AED 1,800 for a used 60" LG TV and when i questioned it argued it was a better model (which it wasn't). A new 65" LG is AED 2,000. Just not trust worthy practices.
29 mars 2023
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Dear Li,
Thank you for taking the time to share your feedback with us on Trustpilot. We are very disappointed to hear about your experience with our shop and our delivery team.
We understand that you are frustrated with the price change for delivery, the number of trips required to deliver your furniture, and the condition of some of the items you received. We want to assure you that we are taking your feedback very seriously and will be investigating the matter further.
We have a strict policy in place that prohibits our employees from overcharging customers. We are also committed to providing our customers with the best possible delivery experience. We will be speaking to our delivery team to understand why it took three trips to deliver your furniture and why a big truck was not used, as we had agreed.
We are also very sorry to hear that your couch was delivered broken and that you were asked to pay an additional fee to fix it. This is absolutely unacceptable and we will be taking disciplinary action against the employee responsible.
Finally, we are very disappointed to hear that you were tried to be charged for a scratched TV stand and a used TV. We have a zero-tolerance policy for selling damaged or used items as new. We will be investigating how this happened and will take steps to ensure that it does not happen again.
We value your business and your feedback. We would like to offer you a full refund for your purchase, as well as a 20% discount on your next purchase. Please contact us at ahmed@althahanifurniture.com or +971505325182 to arrange your refund and discount.
Again, we sincerely apologize for your experience. We are committed to making things right and to providing our customers with the best possible shopping experience.
Sincerely,
Aftab Ahmed
Overall very good experience with AL…
Overall very good experience with AL Thahani used furniture from its buying to shifting everything was done smoothly by their cooperative staff .
28 juillet 2022
Avis spontané
Réponse de Al Thahani New & Used Furniture Shop
Dear Adeela Omair,
Thank you for taking the time to share your positive review of Al Thahani used furniture on Trustpilot. We are so glad to hear that you had a great experience with us, from purchasing your furniture to having it delivered and set up.
We are very proud of our cooperative staff and their commitment to providing our customers with the best possible experience. We are always looking for ways to improve our services, and your feedback is invaluable to us.
We hope that you will recommend Al Thahani used furniture to your friends and family in the future. We look forward to serving you again soon.
Sincerely,
Aftab Ahmed
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