amazon.eg Avis 

The worst online company ever!Scammer!
I bought many stuff and they collect my delivery charge was 83.25Le now when they delivered my orders separately and they collect from me delivery in each item which is i paid 119Le .You should not do this to your customers guys.

This company is full of scammers and thieves. I purchased a product that arrived broken missing a part, and completely different from what was shown in the listing. When I initiated a return, the delivery company kept canceling the pickup every time I scheduled it. No matter how many times I reschedule, they cancel it again. I'm convinced they took the original item and replaced it with the damaged one. This is clear fraud and completely unacceptable

Probably one of the worst platforms out there, please by all means don't shop there. Three times have I ordered and pay for an item and waited for it arrive after it was confirmed to be shipped only to find out they cancelled because that item doesn't exist or damaged in transfer is their to go excuse . If by some miracle you do receive an item and want to return it -because of course bad quality -no one will come to pick it up it took them one whole month for the return and it took me more than 6 times reaching out to customer service

The worst customer care experience I had in my life, the agents don’t have any details, any authority, any access and there are here for show.

أسواء تجربة مريت عليا في التسوق من امازون مصر و ليس هناك اي رابط او نظام للعمل و لا يوجد تنسيق بين الإدارات فعلا اداره امازون مصر غير مرضيه تماما و تعامل مندوبي و موظفي الشحن في منتهي السوء و عدم النظام مندوبي التوصيل لا يتبعون قواعد العمل و لا اللوائح .لن اتعامل مره اخري مع امازون مصر كنهائيا و خسرت مبلغ من المال ووقت

Wow! Unbelievably Bad experience

Not worth writing anything else about Amazon Egypt

If I could give no stars I would. Trying to contact customer service via their website or freephone number is impossible, if you are lucky enough to get through you DON'T get the call back in less than a minute it NEVER HAPPENS . I ordered a 5 step ladder and received a cheap brown plastic stool. So either the seller is untrustworthy or the delivery company they use is! Not sure if I can name both here but I can if required.

Amazon Egypt are theifs. They engage in fraudlent activities with delivery men

My order says delivered but its not delivered i didnt take it and im having a v hard time finding what they did to it v bad process and delay

I ordered flea medication for my dogs. It took many days to arrive . It came with no packaging whatsoever. Clearly the product is fake. I spoke to customer services and all they could offer was to send it back. They should be checking out sellers and their products before allowing them to sell on Amazon. In UK the service is excellent. Not in Egypt. Would never order anything again as it will probably be fake rubbish.

I have experience with Amazon in multiple countries. Egypt is definitely the WORST. I now stopped ordering on Amazon.
The last incident showed two faked delivery attempts, the first one even before the package was even scanned out for delivery. No calls or contacts from a delivery driver. I took me 1 hour (!) to get the order cancelled using the support chat and being forwarded to 10 (!) different agents.

One of the worst online delivery in egypt.
The delivery takes too much to arrive, if you bought 3 items each item arrive separately and the deluvery guys are so unprofessional and they wait after handing over the to give them money.
Every time you buy some pharmaceutical needs you will get the box cracked, opened or damaged.
The veterinary products are not from trustworthy supplier so you will find products inauthentic or expired.

Noon is much better if you are shopping in egypt.

The Worst Amazon Experience in the World

I moved to Cairo a few months ago and have had multiple issues with Amazon's services here. I have had to return several products due to receiving incorrect items, and the return process is incredibly chaotic. However, the worst part by far is the customer service. Resolving any issue, whether big or small, is an absolute nightmare.

In my most recent experience, I returned an item, but since they claim they cannot locate it in their warehouse, they are refusing to issue a refund. This has been both frustrating and unacceptable.

I am giving one star only because zero stars is not an option. Amazon has always been synonymous with excellent customer service in my experience, but here in Egypt, it is completely absent. My advice is to prioritize price over the brand name—if you can find the same product cheaper elsewhere, buy it there. If you are familiar with Amazon's standards in other countries, you will likely be disappointed and frustrated here. Do not be misled by the name; the service does not match the reputation.

أمازون أصبحت شركة فاشله في مصر بكل المقاييس
تطلب منها السلعه ولما توصلك فيها مشكله تخليك منك للبائع وتقولك تواصل معاه لازم يوافق علي الإرجاع وانت روح شركة الشحن سلم السلعه وبعدها نبقي هبعتلك تمن شحنها!!
يعني اللي بيشتري اونلاين هدفه الأساسي يوفر وقت ومشاوير والا مكانش هيبقي لأمازون وأمثالها اي قيمه او داعي فلما ميكونش بيكملو الخدمه للآخر والموظف المستفز يقولك ده النظام عندنا يبقي دي شركة فاشله

I purchased many things on different occasions from amazon.eg and generally everything is just great. even when i once paid online (not on delivery) and the item that was delivered was faulty the custoer care rep. helped me to refund my money and everything was fine. I always use amazon to buy many stuff especially when there's a big sale coming ahead like black Friday, Ramadan or New year holidays. they always have great offers.

This is literally the last time, ill deal with this stupid company, Wasted 3 fucken full days of my life waiting for my orders and every time I reach them they give me another stupid excuses which wasn't confirmed in the POC.
First excuse: item is missing from Currier, ,,I should re order with different price now
2nd day excuse: Your order will be there but its running late
3rd day excuse: Oh location showing on app is different than the one I filled in the address section (Like for real )!!!! I received one already the prev day with no delay and it came first thing in the morning.
WHY NOO DRIVER IS REACHING IF THE LOCATION IS THE ISSUE ?
WHY 12 Hours Window for receiving the packages! and it doesnt show up in the end

Worst online shopping.
After receiving my order witch the stated no battery included but this doesn’t mean no battery holder to install the battery's, when I requested a refund Amazon wants a picture of my national ID, this is a scam to collect personal information and promote Identity theft, I refused and I am stuck with bad product , do no use Amazon Egypt , do no provide your personal informations , they will have you VISA and banking information including you ID, good buy your money from your bank account.
Stand for your personal rights.

Worest online shopping experience , i purchased a big table , the deilvery man brough small paper envelop ! So i requested refund for sending wrong item. The customer service requested my ID to get my refund!! Never saw a shame like this inspite of apologizing for dealing with scam sellers they punish the customers and make them suffer for their refund . Amazon Egypt is a scam

Worest Amazon Service i have ever dealt with, they keep sending wrong items which as not as description and when you start to return the items it took too much time to get refunded,This is not the customer service, it is the worst when you talk to a service representative. I asked to speak to the manager after many attempts. I spoke to him and he was in a hurry and did not know that I was the buyer. Rather, I felt that I was an employee of him. This is the height rudeness.

Worst Amazon I have ever seen, they spend their time sending the wrong products, I think they do it on purpose, I have returned 20 products in about 3 months, a real shame, plus they take the time To repay catastrophic organization