Website is pretty easy to use and I found what I wanted to be able to do all my underfloor heating without using a screed. There was some confusion from the wood floor fitter about using a herringbone... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used Ambient for at least ten years. Purchasing their underfloor heating mat kits. I have never had any issues with regards to the mats or programmers being faulty. They have always arrive... Voir plus
L'entreprise a répondu
Very prompt service, next day delivery. Since ordering the new underfloor programmable thermostat the old one which was playing up has started to work again. I have not therefore fitted the new one bu... Voir plus
No idea if this underfloor heating is any good as I’ve only just picked it up from the post office. A bit frustrating that the delivery could not be left in a safe place which resulted in various pho... Voir plus
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- Magasin d'articles de salle de bains
- Fournisseur de matériaux de construction
- Fournisseur de chauffage
- Magasin de rénovation
- Magasin de matériel de plomberie
Écrit par l'entreprise
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
Coordonnées de contact
Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, Royaume-Uni
- 01799 524730
- customerservices@ambient-ufh.co.uk
- ambient-elec.co.uk
4,6
Excellent
831 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Ambient Underfloor Heating
Hi Eilir
Thank you for taking the time to leave a review, it is much appreciated.
Kind Regards
Jenni
Have used them on several occasions and they are very efficient. Excellent prices and customer service
Have used ggem
25 septembre 2024
Réponse de Ambient Underfloor Heating
Hi Paul
Thank you for taking the time to leave great feedback. It is very much appreciated by our team.
Kind Regards
Customer Services
Used this company for as long as I’ve…
Used this company for as long as I’ve been fitting heating highly recomend
18 septembre 2024
Réponse de Ambient Underfloor Heating
Hi Gary
Thank you for your comments. We hope to work with you again in the future.
Many Thanks
Customer Services
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Réponse de Ambient Underfloor Heating
Good afternoon Paul,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
You are my go to company for underfloor…
You are my go to company for underfloor heating never let me down never been anything but 5 star
1 août 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Use this company always for at least 10…
Use this company always for at least 10 years will not change
11 juillet 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Réponse de Ambient Underfloor Heating
Hello Alan,
We appreciate you for sharing your wonderful feedback. It truly makes what we do worthwhile.
We are delighted that you had a positive experience with our services.
If you require any more help, feel free to reach out to our customer support team.
Best regards,
Alexandra
Customer Services
Deliver on time
Deliver on time, help line very good. All questions answered very helpful. Easy to install and work with. Over all we’ll recommend value for money too.
15 avril 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for your glowing feedback. It is much appreciated.
I am so pleased you had such an easy experience with us.
Should you need any help with your products, please do not hesitate to contact us.
Kind regards,
Alexandra
Customer Services
Just moved into a new build with their…
Just moved into a new build with their underfloor heating in place...
Doesn't work and the instructions on how to use the Luna panel are beyond ridiculous, I'm not a NASA engineer!
I'm considering moving out it's that bad...
4 mai 2024
Avis spontané
Réponse de Ambient Underfloor Heating
Good afternoon,
I am sorry to hear that you are not satisfied with your experience with us.
I have requested the order information option on trust pilot so we can look into your order further for you.
Please respond to this request so I can assist you further.
Many thanks,
Alexandra,
Customer services
Best prices for the kit i required
Best prices for the kit i required, good customer service .
2 avril 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such fabulous feedback. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Amazing and friendly service
Amazing and friendly service, changed plans to suit me thecustomer at no additional cost, punctual, excellent quality
12 avril 2024
Réponse de Ambient Underfloor Heating
Hello,
Thank you for leaving such glowing feedback. It is greatly appreciated.
If you need any further assistance please do not hesitate to contact our customer care team.
Many thanks,
Alexandra
Customer services
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
I purchased primer and was very…
I purchased primer and was very satisfied with price, response, packaging and prompt delivery.
21 mars 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Réponse de Ambient Underfloor Heating
Hello,
Thank you for leaving such fabulous feedback. It is greatly appreciated.
If you need any further assistance please do not hesitate to contact our customer care team.
Many thanks,
Alexandra
Customer services
Quick & friendly delivery
5 mars 2024
Réponse de Ambient Underfloor Heating
Good morning,
Thank you for your 5 star review. I am glad you are happy with the shopping experience.
Should you ever need any post sales technical support, please do not hesitate to contact our experience team on 01268 567016 Option 2.
Kind regards,
Alexandra
Customer Services
Underfloor heating & Programmers
I have used Ambient for at least ten years. Purchasing their underfloor heating mat kits. I have never had any issues with regards to the mats or programmers being faulty. They have always arrived within 24 hours of purchasing. Bridgford Bathrooms Nottingham
5 février 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for leaving such glowing feedback ad continued custom. It is greatly appreciated.
If you need any further assistance please do not hesitate to contact our customer care team.
Many thanks,
Alexandra
Customer services
Very quick and efficient
1 février 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for your feedback. It is much appreciated.
Should you need any help with your products, please do not hesitate to contact us.
Kind regards,
Alexandra
Customer Services
Delivery was wrong twice
Delivery was wrong twice. But customer services on the phone were great
14 février 2024
Réponse de Ambient Underfloor Heating
Good morning,
Thank you for your review.
I am sorry to see you had issues with your delivery. I have raised this with the courier to prevent instances like this in the future. I hope this has not tainted your vie of us as a business.
I am so pleased our customer service team satisfied your needs.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Great communication and speedy delivery
16 janvier 2024
Réponse de Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.