A.M. Custom Clothing Avis 

161
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Tshirts arrived all bobbly on both outside and inside, like they've been washed wrong. Contacted team, had no response. Order portal and customer contact sheet won't recognise my order number. No way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again a wonderful batch of graphic tees printed up with my designs produced beautifully by AM Custom. All you need to do is to open a warehouse somewhere in Europe - you'd clean up over here with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The web site is easy to navigate and relevant information is easy to find. The prep team contacted me about how I wanted one of my printing areas to look.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral. I then discovered that the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements imprimés

Écrit par l'entreprise

A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(161)

77 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Prompt on prompt

18 septembre 2026
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Réponse de A.M. Custom Clothing

Thanks for your review! Great to hear you were happy with our prompt service. We really appreciate the feedback!

Noté 5 sur 5 étoiles

The web site is easy to navigate and…

The web site is easy to navigate and relevant information is easy to find.
The prep team contacted me about how I wanted one of my printing areas to look.

17 septembre 2026
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Réponse de A.M. Custom Clothing

Thanks for your review! Really pleased to hear you found the website easy to use and that our team were able to check everything was right with your design before printing. We really appreciate the feedback!

Noté 1 sur 5 étoiles

Tshirts arrived all bobbly on both sides

Tshirts arrived all bobbly on both outside and inside, like they've been washed wrong. Contacted team, had no response. Order portal and customer contact sheet won't recognise my order number. No way of getting hold of team. Spent nearly £1000 and no one will help.

1 octobre 2026
Avis spontané
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Réponse de A.M. Custom Clothing

We’re sorry that the T-shirts didn’t meet your expectations. Your initial message was received on Friday afternoon, and as our office is closed over the weekend, we replied as promptly as possible once the team returned on Monday.

The products ordered were described as “Natural Raw”. As this cotton undergoes minimal processing, it naturally retains characteristics such as small knots and variations in the fibres, known as neps and slubs, which can appear as bobbling in the fabric.

We appreciate that the texture was not what you expected and have subsequently worked with you to agree on a solution that has now been approved and processed.

Noté 3 sur 5 étoiles

Not great communication

Difficult experience understanding where our order was up and if it was cancelled or going to be delivered in time.

18 septembre 2026
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Réponse de A.M. Custom Clothing

We’re sorry for the uncertainty you experienced with your order. From what I can see, your order was delivered on time and the lack of tracking has been raised with the courier. Thank you for your order, and we really appreciate your feedback.

Noté 1 sur 5 étoiles

Customer service hasn't replied to…

Customer service hasn't replied to anything I asked. Literally only ordered 1 vest, and it's been 2 weeks with no timeline for when it is going to be dispatched. Very frustrating as a first-time customer that is looking to order more in a weeks time.

1 octobre 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thank you for sharing your feedback. Just to clarify, the expected delivery date was available through the tracking link included in your order email.

We're sorry for the slight delay in responding to your initial outreach email, however, I can see our team responded to your enquiries with the delivery date and courier tracking details, and the order was delivered within the lead times advertised on our website.

We hope this provides some helpful clarification, and we’d be very happy to assist with any future orders.

Noté 5 sur 5 étoiles

Once again a wonderful batch of graphic…

Once again a wonderful batch of graphic tees printed up with my designs produced beautifully by AM Custom. All you need to do is to open a warehouse somewhere in Europe - you'd clean up over here with the customer service and quality you provide. Thanks again, and as Arnold famously said, "I'll be back"!

22 août 2026
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Réponse de A.M. Custom Clothing

Thanks so much for your review! It's great to hear you're so happy with your latest batch of T-shirts. We really appreciate your continued support!

Noté 5 sur 5 étoiles

Great service and quality

Great service. I ordered a work shirt with printed logo on the front and it was fab. Arrived quickly too. Thanks A.M Custom Clothing.

29 août 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Really glad you were happy with the work shirt and how the printed logo came out. Great to hear it arrived quickly too, thanks for the review!

Noté 5 sur 5 étoiles

Constructive and proactive customer…

Constructive and proactive customer service. Quick despatch. Good quality product.

20 août 2026
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Réponse de A.M. Custom Clothing

Thanks so much. Really glad you were happy with everything!

Noté 5 sur 5 étoiles

I was wanting to find a Fairtrade…

I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral.
I then discovered that the only company in the UK that could sell me one was A.M. Custom Clothing.
I then had quite a few queries and I cannot recommend their customer service enough! Jess was amazing, replying quickly each time and sorting out all the queries I had. Fantastic!

7 septembre 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much! Really glad Jess could help with all your queries and get the Neutral onesie sorted for you!

Noté 5 sur 5 étoiles

A Top Quality Product.

My zipped hoodie was made of excellent quality material and the design that I uploaded was reproduced superbly.
The design tools for my added image to my hoodie were easy to follow.
My purchase was delivered in quick time.

21 août 2026
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Réponse de A.M. Custom Clothing

Really pleased to hear the zipped hoodie came out so well and you had a great experience with us!

Noté 5 sur 5 étoiles

Excellent customer services

I had ordered some t-shirts for a sponsored charity walk which were due to be delivered too late for the start of the walk - my mistake as I misread the delivery details. Customer services were brilliant, arranging for my order to be rushed through and the t-shirts arrived in time. Excellent services, thank you!

2 septembre 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Really glad we could get the T-shirts rushed through and to you in time for the charity walk. Thanks so much for the lovely feedback, and hope the walk went brilliantly!

Noté 2 sur 5 étoiles

Bad embroidery and packaging

Unfortunately he embroidery quality was very poor. The items has been thrown in a carton and were damp on delivery.

19 août 2026
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Réponse de A.M. Custom Clothing

I'm really sorry you've had an issue with the embroidery on your order. We'd really like to look into what's gone wrong and get this resolved for you.

Please drop us an email at enquiries@amcustomclothing.co.uk with some details of the issue, along with photos of the affected products. We can then investigate this further and work with you to put things right.

Regarding the carton arriving damp, we'll also raise this with the courier, as your order should of course have been delivered safely and in good condition.

Noté 5 sur 5 étoiles

Embroidered hats

I ordered embroidered hats for my small business (tattoo studio) and had an issue with some of the hats having a little quality problem in one of the letters of the embroidery, the color of the thread also wasn’t exactly what I thought it would be, I asked for replacements of just the ones that had the embroidery problem and they actually offered to replace all 10 hats I ordered and also adjust the thread color for me free of charge. Rebekah who sorted it all with me was so helpful and timely. There were some delays with hat restock but honestly worth the wait because of how accommodating they’ve been. The replacement hats came and they’re absolutely perfect! Incredible quality and perfect thread color :) Will be ordering more from them

25 août 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Really glad we could get everything sorted for you and that the replacement hats came out just right. Great to hear Rebekah looked after you throughout, and we’ll be happy to help with the next batch!

Noté 1 sur 5 étoiles

Messed up an order of only 5 items and won’t respond

I only ordered 5 tops and 2 were the wrong size. I have contacted 3 times about this and received no response. Pricing isn’t any better than BuyTShirtsOnline but shipping is longer and customer service is much worse.

UPDATE: I was told I would receive my correct items ASAP. They only sent one of the two items that were missing. Comically poor.

24 août 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks for your review. I've looked into this and can see that there was an issue with us receiving your emails. This was addressed and communicated as soon as we became aware of the problem.

Your full order has been shipped. However, as the products were coming from different locations, they were sent separately. This has resulted in one item arriving before the other, but the remaining item should be with you by now.

If you have any further issues, please don't hesitate to contact us. We're always keen to help and put things right where we can.

Noté 2 sur 5 étoiles

Peeling designs - do not buy

I ordered several items from AM Custom one month ago and have been wearing them for three weeks, tops.

Already, the printed design has started peeling from a couple of the items so the quality just isn’t up to scratch. I don’t put them on aggressive cycles in the washing machine or use the drier on them, I air dry them, so the printing quality just isn’t living up to my expectations. So disappointing.

19 juillet 2026
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Réponse de A.M. Custom Clothing

I'm really sorry you've had an issue with the printing on your order. This shouldn't happen, and we'd really like to look into what's gone wrong.

Please drop us an email at enquiries@amcustomclothing.co.uk with some details of the issue, along with photos of the affected products. We can then investigate this further and work with you to get things put right.

Noté 5 sur 5 étoiles

Excellent baseball cap!

I ordered some customised embroidery on a baseball cap. What I received exceeded my expectations. The quality of the stitching was superb. Furthermore, the baseball cap was great quality, fitted perfectly and my combination of colours worked really well. The cap arrived ahead of time too. I would use this company again.

13 août 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Really pleased to hear the embroidery came out so well and that the cap was a great fit too. Thanks for the review!

Noté 5 sur 5 étoiles

Unbelievable quality and design

Unbelievable quality and design, took the time to make sure everything was perfect.

Will 100% be purchasing from them again.

27 juillet 2026
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Réponse de A.M. Custom Clothing

Thanks so much! Really glad you’re happy with the quality and service. Looking forward to working with you again!

Noté 5 sur 5 étoiles

Amazing experience!

I would like to say that I expected the delivery and manufacturing take way longer. I was pleasantly surprised! My order was complete in about a week from placing it. Lovely!
Since it was a surprise gift for a friend, I was also happy to find out that the delivery to my friend's house vent smoothly and the surprise wasn't spoiled. In fact, the way the package was tagged actually elevated her reaction tenfold. Joy!

I sincerely recommend this manufacturer and their products, my experience was way better than any of my original expectations.

23 juillet 2026
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Réponse de A.M. Custom Clothing

Thanks so much! Really glad we could exceed your expectations and that your friend was happy with their gift! Thanks again for your order and recommendation!

Noté 5 sur 5 étoiles

Excellent service again

Quality products, quick turnaround. Excellent service

23 juillet 2026
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Réponse de A.M. Custom Clothing

Really glad you were happy with the quality and quick turnaround. Thanks for your order!

Noté 5 sur 5 étoiles

JUST EXCELLENT

JUST EXCELLENT
I am so glad I found this company, they are just amazing. Quality of product, ease of purchase, fast delivery, highly recommend them to anyone.

5 août 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much! Really glad you were happy with the quality and that everything was quick and easy from ordering through to delivery. Really appreciate the recommendation!

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