A.M. Custom Clothing Avis 

161
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Tshirts arrived all bobbly on both outside and inside, like they've been washed wrong. Contacted team, had no response. Order portal and customer contact sheet won't recognise my order number. No way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again a wonderful batch of graphic tees printed up with my designs produced beautifully by AM Custom. All you need to do is to open a warehouse somewhere in Europe - you'd clean up over here with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The web site is easy to navigate and relevant information is easy to find. The prep team contacted me about how I wanted one of my printing areas to look.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral. I then discovered that the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements imprimés

Écrit par l'entreprise

A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

161 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(161)

77 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Unhappy customer

I'm afraid I'm not satisfied with the service and the model A.M.Clothing conduct business. I have received only a part of an order I placed 1.5 months ago. 2 sizes went out of stock when I placed the order, and the date of restock keeps being delayed. First delay 14th July, then 3rd August, and now 29th September.

I have customers who have pre-ordered t-shirts through me, and I have to keep telling them their order is delayed, this is the third time, which makes me look untrustworthy.

Some of the stock I had ordered was also to sell at an event which has been and gone, so I have missed out on business because of these delays.

While I understand A.M.Clothing work under a model where you order stock in after a customer has placed an order, but this model means no ETA can be guaranteed and the customer suffers.

I have been offered an alternative t-shirt style, but the cost of each shirt would mean I wouldn't make a profit from my pre-orders.

This whole process has caused me a lot of stress and I really don't think the service matches what I paid for.

Prior to this. I ordered 2 samples. The first sample was fine, but I noticed it needed design tweaking. So I ordered another sample with the updates design, but the 2nd sample was wrong. The design they printed on this sample was the design from my first sample. They need to pay more attention, as my time and this t-shirt was wasted.

29 juillet 2026
Avis spontané
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Réponse de A.M. Custom Clothing

I'm sorry to hear that you’re dissatisfied with your experience.

Unfortunately, shortly after your order was placed, some of the required sizes became unavailable, and the supplier subsequently changed its expected restock date. While rare, this can sometimes happen. I appreciate how frustrating these changes have been and we have been working to resolve the issue with you.

One of those resolutions has included upgrading you to an alternative garment that closely matches your original choice, at no extra cost to you. We didn't ask for any additional fees to be paid for this upgrade. I'm sorry if this wasn't clear.

We have also noted your feedback regarding the sampling process and are sorry that this did not meet your expectations.

Noté 5 sur 5 étoiles

Used A.M Custom Clothing a few times…

Used A.M Custom Clothing a few times now and they never disappoint. First class communication and excellent customer service. Product is reasonably priced and good quality

25 juin 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks again for coming back to us! Really pleased to hear we've been able to look after you every time. We really appreciate your support!

Noté 5 sur 5 étoiles

New Workwear - Excellent Service

I ordered a batch of new T Shirts for our buisness and found that A.M Custom Clothing had the most compettiive pricing. I have previously ordered workwear through their website before and had an equally positive experience. Delivery was quick and the selection is huge.

One of the garments had a small manufacturing fault but within 60 minutes of reporting this, Jess had emailed back stating that she had already posted a replacment and to expect it in the next few days. Excellent customer service all around - I will be back for more!

10 juillet 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Really appreciate your order! Glad the T-shirts, pricing and quick delivery all hit the mark, and it's great to hear Jess got the replacement sorted so quickly. Thanks again for the review, and we'll be here when you need the next batch!

Noté 1 sur 5 étoiles
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Réponse de A.M. Custom Clothing

I've looked into your order, and I can see that it has now been delivered.

We dispatched your order within the timeframe for the shipping option you selected. However, it appears there was an unexpected delay while the parcel was with the courier before it reached you.

The courier should have sent you tracking information, but if you're unable to locate it for any reason, just let us know and we'd be happy to send you a copy so you can see exactly where the delay occurred.

Noté 5 sur 5 étoiles

Absolutely over the moon with the…

Absolutely over the moon with the service from A.M Custom Clothing, especially from Rebekah. She was so helpful as I was after a particular custom print lightweight hoodie for my partner's birthday. There was a long turnaround time for this item in particular, but Rebekah managed to work her magic and it arrived a lot earlier than anticipated. Really appreciate the efforts here and the hoodie is exactly what my partner was looking for.

7 juillet 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! Really glad Rebekah was able to help get the custom-printed hoodie to you in time for your partner's birthday. So pleased it turned out exactly as you'd hoped, and we really appreciate you choosing us!

Noté 1 sur 5 étoiles

I still haven't received the t-shirts I…

I still haven't received the t-shirts I ordered even though I paid extra to be delivered over a week ago. It was meant to be for a particular DJ event and has now missed that event. Really disappointed and will not use again. The whole reason I used in the first place was that I could pay extra for the t-shirts to be here in time

22 juin 2026
Noté 5 sur 5 étoiles

Brilliant customer service with speedy…

Brilliant customer service with speedy delivery times and super fast customer service responses.

We had an event in 6 days and need last minute caps.

The team turned these around incredibly quickly, delivered a day early, and kept us up to date throughout.

Our go to supplier from now on.

Thank you!

A special note of thanks to Rebekah for your support with this order.

21 juin 2026
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Réponse de A.M. Custom Clothing

Thanks so much for the amazing review! Really glad we could get the caps turned around in time for your event and keep everything running smoothly along the way. I'll be sure to pass your thanks on to Rebekah too. We really appreciate you making us your go to supplier!

Noté 5 sur 5 étoiles

I'm very pleased with my t-shirt order

I'm so pleased with my t-shirt order! The t-shirts were from a crowdfunder, putting my jellyfish drawings onto t-shirts. All the different sizes, 4 different designs. The DTG printing is vibrant, flexible and not shiny - just what I'd hoped for. The print washes and wears well - no reduction in quality. The online design tool was incredibly easy to use. I sent emails on two occasions and received rapid, helpful replies. The t-shirts arrived much faster than expected. All-in-all, I'm very pleased and would order from A. M. Custom Clothing again. I will be recommending others do the same!

17 juin 2026
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Réponse de A.M. Custom Clothing

Thanks so much for the review! Really glad everything lived up to your expectations, from the DTG print and design tool through to the communication and delivery. We really appreciate the recommendation, and hope we can help again in future.

Noté 5 sur 5 étoiles
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Réponse de A.M. Custom Clothing

Thanks so much! Really glad the products came out how you wanted them to!

Noté 5 sur 5 étoiles

I’m very happy with the quality of the…

I’m very happy with the quality of the clothing and the service

17 juin 2026
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear you were happy with both the quality of the clothing and the service. Really appreciate you choosing us.

Noté 5 sur 5 étoiles

we have used this company for 3 years…

we have used this company for 3 years running for a particular event, and they are The BEST!

22 juin 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for coming back to us year after year! I'm so pleased you've had such a positive experience with us every time. Looking forward to working with you again next year!

Noté 5 sur 5 étoiles

Workwear that looks utterly sensational - massive thank you.

After a really disappointing experience with a local brand, I reached out to AM Custom Clothing and I'm so glad I did. From the onset, the service has been outstanding. The quality of the materials is excellent (Ipurchased a workwear Gilet, five tees and two hoodies), The support with imaging and design was incredibly helpful. Nothing felt like too much trouble. Rebekah in particular was fantastic, offering clear guidance and making sure everything was exactly right. What really stood out was the speed of delivery alongside such high quality results, exceeding all expectation. Customer service was sensational from start to finish. I would not hesitate to recommend A.M Custom Clothing to anyone looking for reliable, high quality work and a genuinely supportive service.

22 juin 2026
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for taking the time to leave such a detailed review.

We're really glad we could turn things around after your previous experience with other printers. Rebekah will be delighted to hear your feedback too.

Thanks again for the recommendation, we really appreciate it!

Noté 4 sur 5 étoiles

Loved the item although is a little…

Loved the item although is a little prices for just a simple

18 mai 2026
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Réponse de A.M. Custom Clothing

Thanks for your feedback. We're really pleased you loved the item. We understand it may seem a little expensive for a simple product, but we focus on quality materials and high standards of production, which can cost more than lower-priced alternatives. We appreciate your support.

Noté 1 sur 5 étoiles

Unreliable and untrustworthy

This company contracted to deliver T-Shirts in time for an urgent consignment being sent to the United Nations World Food Programme in Ethiopia. They delivered a week late blaming an unnamed courier service for which they said they were not responsible. They said "hopefully" it wouldn't happen again. They failed to provide contact details for follow up on future orders. Unreliable and untrustworthy.

15 juin 2026
Avis spontané
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Réponse de A.M. Custom Clothing

We're sorry that your order did not arrive in time for your shipment.

As discussed at the time, the delay was caused by an unexpected issue within the courier network after the order had been produced. While we take full responsibility for producing and dispatching orders on schedule, unfortunately there are occasions where courier delays occur that are outside our direct control.

We understand how frustrating this was given the time-sensitive nature of your shipment. We work hard to minimise these risks by using trusted delivery partners.

We appreciate your feedback and are sorry that this experience did not meet your expectations. Please do email us if you need any further support on this order.

Noté 5 sur 5 étoiles

Perfect!

Great quality, service and delivered quickly (I paid for premium as I ordered last minute for a group of 12!)
Everyone loves them!

25 mai 2026
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Réponse de A.M. Custom Clothing

Thanks so much for your review, we're so pleased it's gone down so well with everyone!

Noté 4 sur 5 étoiles

Great quality and no bulk order required.

I ordered 2 t-shirts with my name and company name embroidered on them. I'm very pleased with the quality of the t-shirts and the personalisation. I will definitely be ordering more.

23 mai 2026
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Réponse de A.M. Custom Clothing

Thanks so much for the review! Really glad to hear you’re pleased with both the quality of the T-shirts and the embroidery. Looking forward to working with you again in future!

Noté 5 sur 5 étoiles

AM Custom Clothing managed to get my…

AM Custom Clothing managed to get my urgent T-shirt out to me super fast- well in time for my event :)
Thank you!!!

18 mai 2026
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Réponse de A.M. Custom Clothing

Thanks so much for the review! We’re really glad we could get your T-shirt to you in time for the event. Hope it went brilliantly, and thanks again for choosing us!

Noté 5 sur 5 étoiles

Super fast turn around

Super fast turn around, from in my brain to on my t- shirt in no time at all. Good quality print.

20 mai 2026
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Réponse de A.M. Custom Clothing

Thanks so much for the review! Love that we could turn your idea into a T-shirt so quickly. Really glad you’re happy with the print quality too.

Noté 5 sur 5 étoiles

Just how i wanted it to turn out

Just how i wanted it to turn out, happy days.

18 mai 2026
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Réponse de A.M. Custom Clothing

Thanks for the review! Really pleased to hear everything turned out just as you wanted. Glad you're happy with the finished result.

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