Ana Furniture (United States) Avis 93

TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Oscar Quintero was very helpful as he allowed us to evaluate many different options. He was not pushy and answered all of our questions enabling us to make the best overall decision, even though it t... Voir plus

Noté 3 sur 5 étoiles

I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we... Voir plus

Noté 1 sur 5 étoiles

I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insuran... Voir plus

Noté 4 sur 5 étoiles

The furniture is worth the price. They need to work on delivery to other parts of UK. Also, more instructions on installation should be provided. It is better to order the furniture available for deli... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Accessoires de meubles
  4. Magasin de meubles de cuisine
  5. Magasin de meubles de salon
  6. Magasin de meubles de bureau

Écrit par l'entreprise

Ana Furniture is a small, locally-owned business founded and operating in the Bay Area for over 16 years. We started from San Mateo in 2006 and extended to Union City in 2012 and San Francisco in 2013. We carry a variety of home furnishings such as mid-century to modern living. We strive to deliver the best quality with exceptional value to our customers. Most of all, our experienced sales team is committed to providing unsurpassed customer service and creating the utmost pleasant shopping experience.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Great sale and customer service staffs

Exceptional customer service, both at the store and afterwards from staffs at their warehouse. Sales were very patient and knowledgeable. Warehouse customer service representative (Cynthia) was friendly and extremely helpful with our delivery. Will definitely recommend and purchase from again!

3 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

The salesman here was very helpful...

The salesman here was very helpful and new everything about each piece of furniture. At the time, I was under the impression that he postponed his lunch to help us. Still not 100% sure if he just got done eating or he had his food waiting but, either way he really seemed dedicated enough to his job to help us first, then eat.
Also, it was helpful that he assured us the delivery charge was paid in full. The delivery guys are independent from Ana. They were angling for additional charges but I told them no. It was only a 2 seat couch and not that heavy. If it was a large and heavy couch I might tip $10 or $20 but, come on now, it's not that big a job haha.

3 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

I bought two recliners and one didn't…

I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.

3 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Pleased with shopping experience

Our visit was our first to your store and we’re pleased with the quality of furniture you carry.

Your sales person was polite and professional and attentive to what we’re looking for. He made suggestions and answered all our questions.

We’re pleased with our experience

3 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great furnature store

If you want to buy a set of modern furniture, look no further! Go to ANA Furniture store!
Their sale staff are warm, friendly, and show you what you are looking for.
ANA Furniture has nice-looking, modern era pieces that are well-made
craftsmanship.

3 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service!

Amazing customer service with absolutely NO sales pressure. Alexandra was extremely helpful and made our purchase super easy! Thank you Alex!

3 octobre 2019
Avis spontané
Noté 3 sur 5 étoiles

Better quality than the hole in the…

Better quality than the hole in the wall furniture shops but also pricier. I contacted them because of missing rubber pegs for some chairs but they never got back to me so after sale service is quite poor.

3 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

We got a great bed and mattress for…

We got a great bed and mattress for decent price two years ago in san francisco. Ana had it delivered to us and installed it for us professionally(we lived in a very hilly neighborhood). After 2 and half years, it's still strong, like new.

3 octobre 2019
Avis spontané

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