Anchor Cars Avis 

Thank you, Grant and Dave for a seamless and easy experience in dealing with anchor vans.

Very simple process. Good communication. Nick P collected the car after checking it was as described and after test drive. Money immediately transferred then car taken away. Nick P very professional and pleasant.

Grant and Nick P were great. Straight forward pick up and very helpful throughout. Would definitely deal with them again!

Nick P and Grant were very friendly and efficient. I would highly recommend this company's service.

Nick P was a joy to do business with all very clear and easy to complete.

Nick P was punctual and very polite. Communicated well through the journey.

Great price and service from Steve Norris, very knowledgeable and helpful. Car delivered by Nick P , took care of our car , again very helpful. All in all it was a pleasure dealing with you guys. Well done.

Just picked up my car from Anchor Cars, very pleased with the experience from start to finish with Aston. He was incredibly helpful and answered all my questions, and as someone who doesn’t know that much about cars I always felt I was in a safe pair of hands. Would highly recommend him and his service!

Nick P, just collected my car, he was very nice, responsive and helpful!

Had a lovely experience with Anchor Cars and will definitively recommend . Peter who collected the vehicle was super helpful and very professional . Thank you

Michael Carstens

Having recently had a seriously bad experience with another dealerAnchor Cars have been a breath of fresh air.
Aston was helpful from the start, providing all that I needed when I asked and taking my or returning them as appropriate. I was exiting from bad deal with a complete clown show elsewhere in order to buy from Anchor so it took a bit of close work and collaboration. It is hard to buy a good second hand car - I haven’t done it for decades and I have little experience. After the last two months I’m now much wiser and I certainly have trust in Anchor Cars through my dealing with Aston.

To cap it all the delivery executive Grant was an absolute gentleman. Again helpful and patient.
If I ever need another car - I’d certainly be looking at Anchor again.

Poor service, enquired 2 days ago, told twice someone would get back to me and then when I followed up the third time because I hadn't heard anything, I was told it was already purchased. Not sure how best to show interest in a vehicle if noone responds to an enquiry?

Jeff was a pleasure to meet and was very helpful thought out this process, professional and easy :)

Recently bought a new EV through Anchor cars.
Service was excellent throughout with Steve Norris looking after the sale for us.
Jeff Page was lovely when he delivered the car and took away our part exchange.
Would return for future purchases.

Extremely disappointing experience. I had reserved a car just the day before, only to find out they sold it to someone else. The customer service was terrible (I spoke to Steve) — they took no responsibility and instead blamed me. Clearly not a trustworthy dealership. The numerous negative reviews speak for themselves—I’d strongly recommend looking elsewhere.

Great Experience, Great Selection of Cars, missed out on the car I wanted as I was too slow thinking about it, they then found me an identical car which I purchases straight away. Really good bunch of people.

Sold through Motorway. Very easy dealing with office and Grant on collection. I would recommend this method of selling a car.

Exceptional Service from Jeff – Anchor Cars via Motorway

I recently sold my car through Motorway, and Anchor Cars was the buyer. Jeff arrived promptly on the scheduled day and handled the vehicle collection with absolute professionalism.

Before starting, he clearly explained each step of the process, carried out the inspection smoothly, and later confirmed 100% condition to his office. He also gave helpful guidance on what to do next — including updating DVLA records and managing post-sale documentation.

Respectful, punctual, and efficient, Jeff made the experience seamless from start to finish. A real credit to Anchor Cars.

I purchased a Ford Focus ST (Diesel) from Anchor Cars in August last year, I purchased the car on 54,340 with full Ford service history and paid an additional £1,040.84 for their customer care pack and platinum care which includes a 36 month warranty. After 5 months of owning the car it broke down on the way home from work, after having the car recovered and inspected by my local garage they informed me that the car has suffered “catastrophic engine failure” and a new engine would be needed.

I then phoned Anchor cars and spoke to the salesman I bought the car from Julian, where he was very dismissive saying there’s nothing they can do and that it’s “wear and tear” on the vehicle that has caused the damage. Naturally being unhappy with this decision I asked to take this complaint up with the general manager (Andy Parmenter) who again was very quick to dismiss any liability and again simply had a “tough luck” attitude and reiterated the salesman’s claim of “wear and tear”, which I am no mechanic but I’m pretty sure a car with full service history shouldn’t be suffering from full catastrophic engine failure after 5 months and 6,513 miles after purchase and under the consumer rights act 2015 they’re obligated to prove the fault wasn’t present at the time of purchase as the fault occurred before 6months from the time of purchase and refuse to do anything about it.

The current situation is I have now been paying finance on a car that is completely knackered since January and Anchor Cars couldn’t care less, I have now got the ombudsman involved and trading standards have been notified.

I would avoid at all costs they’re very quick to take your money but soon as something goes wrong they don’t want to know and the attitude from the general manager and salesman was an absolute disgrace!