Anchor Cars Avis 

228
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Noté 4 sur 5 étoiles

Jan was very personable and professional from the first call to the appointment. We had a pleasant test drive and happy with the deal we built! Our only gripe is the clean that was done on the car on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a great experience. Easy and relaxed allowing us to look at and sit in a lot of different makes and models and test drive not an issue even though didn’t book Cars well presented and staff gr... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Bought a VW Polo GTI without viewing and in the main a nice car. They had 3 days to prepare the car but when picked up it had a few visible scratches and stone chips not attended too despite promises... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

bought a BMW 530D really lovely condition. serviced on getting Home found there was no Locking Wheel nuts enquired why not ? We had to remove old ones as no Security socket with car.So why not get... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Concessionnaire de véhicules à moteur
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(228)

52 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Nick P visited me today to collect an…

Nick P visited me today to collect an AUDI I'd sold to Anchor Cars through an online broker. Nick was punctual, courteous and friendly, and took the time to carefully explain to my wife and I the process of the collection and sale, which was much appreciated. Nick looked over the car, completed some paperwork and ensured that the sale money was in my account before he left. Overall my wife and I were really impressed with the simplicity, efficiency, clarity, and professionalism of Nick's visit, and on that basis we are happy to endorse Anchor Cars as excellent people to deal business with.

18 juillet 2025
Avis spontané
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Réponse de Anchor Cars

Thank you so much for taking the time to share such detailed and thoughtful feedback. We're delighted to hear that your experience with Anchor Cars—and with Nick P in particular—was so smooth, transparent, and professional.

Thanks again for choosing Anchor Cars — we hope to work with you again in the future!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Extremely helpful and top notch company.

12 juillet 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for the 5-star review! We hope to assist you again in the future.

Noté 1 sur 5 étoiles

Odd set up

Went to look at a performance car they had for sale. Was allowed to look round it but not offered to start it or even test drive it. When asked about service history was invited into the office where we discussed the servicing that had been done and questions around a specific service that is usually done on a car that's done its current mileage - shall we say agree to disagree.
When asked about warranty was told that that came under the care package for 299 but also included 1/4 tank fuel, pre inspection etc and delivery to our home address.....where we could test drive it and if didn't like could arrange return.....followed by do you want to buy it.....40k car, no warranty unless i pay extra and they think im going to buy it without starting or driving it. Never experienced such an odd sales approach in my life.

5 juillet 2025
Avis spontané
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Réponse de Anchor Cars

Thanks for your feedback.

Just to clarify — we do offer test drives. The fact that it wasn’t specifically offered during your visit doesn’t mean it’s not an option. In some cases, depending on the vehicle or the stage of the enquiry, a test drive is arranged either on-site or as part of our home delivery and return option.

Our care packages includes more than just warranty — it covers a pre-delivery inspection, a quarter tank of fuel, home delivery, and the flexibility to return the vehicle if it’s not right.

While we understand this approach might not be what you're used to, it works well for many of our customers and reflects how we do business. We appreciate your visit and wish you all the best in finding the right vehicle for you.

Noté 5 sur 5 étoiles

Absolute Integrity when issues arose

Bought a Renault Trafic Passenger in late March, hadn't seen it, but was happy with everything in Sale process. Unfortunately had EML within 50 miles, let them know immediately, and they asked me to check a local garage for an understanding of the fault (EGR). Garage cleared the fault but it persisted. Anchor arranged pickup swiftly (I am not at all local), and recovered. Rod from Servicing has great communication throughout the entire process. EML Code suggest EGR fault, but EGR swop didn't resolve the code, all the wiring was checked, and then it seemed like the ECU was faulty. Anchor passed the vehicle onto Renault Dealership, who couldn't find a fault. Back to Anchor, back to me, but enroute EML came back on again, back up to Renault. EGR replaced, delivered back to me and within a minute of driving EML back on and EGR codes. Anchor picked through that vehicle for about 80 days trying to sort it out, and with then having a vehicle at fault and having read some of the more negative reviews I was a bit concerned I'd end up with a dud vehicle. I should not have been concerned. I flagged it back up with Anchor including their Directors, and had immediate reassurance. They accepted a return and refund of the vehicle, arranged collection, handled the finance (Which I had taken our through them fortunately), to give me full refund inc interest of payments made, and refunded the deposit. This all took less than a week. I don't doubt Rod had worked very hard to sort this vehicle out, sadly it's turned out to be one of those that Anchor likely took in good faith, and is simply a problem vehicle. Anchor has at all times conducted itself with dignity, and a decent moral code, despite the process and customer service being at significant cost to them aswell in terms of time and money. I would not hesitate to buy from then again, as they have proved to me that they are a top company, not only when things are going well, but also when they are not. Which to me is invaluable. Please pass my gratitude onto the entire team for their efforts, I hope that the vehicle does eventually get remedied, and can gain you some return of investment! Anthony

1 juillet 2025
Avis spontané
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Réponse de Anchor Cars

Thank you so much for taking the time to share such a detailed and thoughtful review of your experience with us.

While we’re naturally disappointed that the Renault Trafic didn’t work out as intended, we're truly grateful for your understanding, patience, and recognition of the efforts made by our team—particularly Rod and our servicing and aftersales departments. It's never easy when things don't go to plan, especially at a distance, but we’re very pleased that the resolution gave you reassurance and showed you the standards we hold ourselves to.

We completely agree with your sentiment—how a company responds when things aren’t going well says everything. Your kind words mean a lot to the whole team, and we’ll be sure to pass on your appreciation to everyone involved.

Thanks again for your trust, patience, and kind feedback. We'd be very happy to welcome you back in the future.

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ 5-Star Review – BMW 440i Purchase from Anchor Cars

I recently purchased a BMW M Sport Gran Coupe with the stunning Coral Red leather interior from Anchor Cars and the entire experience was fantastic from start to finish.

A big thank you to Julian, who handled the sale with professionalism and transparency. He was helpful, approachable, and made sure every part of the process was clear and straightforward — no pressure, no hassle.

The car was exactly as advertised — immaculately presented, well-specced, and mechanically spot on. Julian made sure the car was prepped to a high standard and ready to drive away without a single worry. The Coral Red interior really makes the car stand out, and it’s obvious that attention was paid to the car’s condition and presentation.

Communication was great throughout, and Julian was happy to answer all questions promptly and honestly. All paperwork was sorted with no fuss, and everything felt organised and stress-free.

Since taking delivery, the 440i has been a joy to drive. It’s a well-balanced, powerful car and clearly one that’s been looked after — no surprises or issues.

I wouldn’t hesitate to recommend Anchor Cars and Julian to anyone looking for a quality used performance vehicle. They’re clearly passionate about the cars they sell and the service they provide.

Thanks again for a smooth and enjoyable buying experience.

— Miguel

17 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you so much for your incredible 5-star review.

We're thrilled to hear that you’re enjoying your BMW 440i — especially that stunning Coral Red interior. Julian will be so pleased to know his efforts made such a positive impact. At Anchor Cars, we pride ourselves on transparency, attention to detail, and delivering a smooth, stress-free experience, so it's fantastic to hear that came through at every step.

Should you ever need anything in the future, we’re only a call away.

Noté 5 sur 5 étoiles

Sold our car and collection made by…

Sold our car and collection made by Peter Felton.
Peter was fantastic - courteous, kind and a true credit to the motor industry.
Highly recommend Anchor Cars

21 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Peter provided such excellent service — he truly is a valued member of our team. Congratulations on the sale of your car, and we really appreciate your recommendation. If you ever need us again, we’ll be here to help!

Noté 5 sur 5 étoiles

Go and see Kane at Anchor!

Recently sold a truck by Kane from Anchor and I have nothing but good things to say, going above and beyond to give me all the information I required when I couldn't make it down to view the vechile. Along with organising extra works to make sure I didn't felt let down as such, all for my reassurance. John who delivered it was also very polite and helpful when going through last steps of the portal. I am very happy with everything done in the lead up to vechile arriving, and what a beauty it is! I couldn't recommend Kane enough definitely gives you peace of mind when buying a used vechile. I will be using them going forward.

19 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you so much for the fantastic review! We're really pleased to hear that Kane was able to provide such great support throughout the process and that John made the final steps smooth and straightforward. It's always our goal to offer peace of mind and a hassle-free experience, so it's great to know we delivered on that.

Noté 5 sur 5 étoiles

The car was good and clean and perfect…

The car was good and clean and perfect for the mileage checking out Stephen Barleycorn is was good gays thank you 🙏🏻

18 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for your feedback! We're glad to hear the car was just what you were looking for and that everything checked out. We'll be sure to pass your thanks on to Stephen Barleycorn and the team.

Noté 5 sur 5 étoiles

I chose this car

I chose this car, even though many were closer to my home. The salesmen were not at all pushy and helped me every step of the way. Very good, clean car at a competitive price.
The delivery driver (Grant) was very happy to explain everything to me. He took his time to make sure everything was covered and that I understood it all.
Seems like a great company that uses great delivery drivers too 😊

18 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for the lovely feedback! We're so pleased you chose us, even with other options closer to home — that really means a lot. It's great to hear our team supported you every step of the way and that Grant made the handover clear and stress-free. We'll be sure to pass on your kind words to him. Enjoy your new car, and thanks again for trusting us.

Noté 5 sur 5 étoiles

Had a great experience buying an EV…

Had a great experience buying an EV from them. Responsive at all points, Steve and Adrian were helpful throughout the process, and Tony was great on delivering the car. They kept things nice and simple and were easy to deal with. Very happy with the car.

11 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for sharing your positive experience. We’re delighted to hear Steve, Adrian, and Tony provided helpful and smooth service throughout your EV purchase. We’re glad you’re happy with the car and that the process was simple and stress-free.

Noté 5 sur 5 étoiles

Grant was great

Grant was great, friendly and easy to work with.

13 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thanks for the great feedback! We’re glad to hear Grant made the process friendly and easy. We’ll be sure to pass your kind words on to him.

Noté 5 sur 5 étoiles

Grant collected daughters car and was…

Grant collected daughters car and was very communicative with eta on his way to my property. Very friendly and honest. 2nd time our family have used Motorway. Both times were stress free and simple.

12 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thank you so much for your kind words! We're thrilled to hear that Grant provided excellent service and kept you informed throughout the process. We truly appreciate your continued trust in us!

Noté 5 sur 5 étoiles

Sold car to Anchor via motorway

Sold car to Anchor via motorway, collected within 48 hrs, and paid price in full. Dealt with Grant and he was a gent.

7 juin 2025
Avis spontané
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Réponse de Anchor Cars

Thanks for the great review. We're glad the process was smooth and speedy, and it's brilliant to hear Grant looked after you so well.

We really appreciate you choosing us—wishing you all the best!

Noté 1 sur 5 étoiles

Would not recommend at all

Would not recommend at all. Have bought additional service from them for over 200, but no filter or oils were changed. Please avoid.

4 mars 2025
Avis spontané
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Réponse de Anchor Cars

We serviced your vehicle on 04/02/2025 at 63,013 miles, and the oil and filter were changed as part of that service—this is confirmed by your invoice. While a mechanic noted dark oil months later, oil can darken quickly in normal use and this does not mean it wasn’t changed. We're happy to discuss further if you’d like to get in touch.

Noté 5 sur 5 étoiles

Seat Leon sale

Sold the car via Motorway. Easy process. Collected by Grant. On time, friendly, efficient and professional. Very happy with the sale process.

22 mai 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for sharing your experience! We're pleased to hear the sale process through Motorway was smooth and that Grant provided punctual, friendly, and professional service. We're glad you’re happy with how everything went—thanks again for choosing us!

Noté 5 sur 5 étoiles

Anchor cars bought my car via Motorway

Anchor cars bought my car via Motorway and I’m extremely pleased with the whole process. Grant who collected my car was a gent and very helpful with the process.

2 mai 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for your kind words! We're so pleased to hear that you were extremely satisfied with the process of selling your car via Motorway.

It’s great to know that Grant provided such helpful and courteous service during the collection — we’ll be sure to pass along your appreciation to him.

We’re grateful you chose Anchor Cars and wish you all the best. If you ever need anything in the future, we’re just a call away.

Noté 5 sur 5 étoiles

Anchor Cars purchased my vehicle…

Anchor Cars purchased my vehicle through Motorway. Everyone there was great and very communicative. Special shout-out for Steve B who collected the vehicle from me who was excellent on communication and made the whole experience great.

1 mai 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for taking the time to share your experience! We're so pleased to hear that the team at Anchor Cars made the process smooth and communicative throughout.

A special thank you for highlighting Steve B — we're glad his excellent communication and professionalism made such a positive impression during the vehicle collection. We'll be sure to pass on your kind words to him!

Noté 5 sur 5 étoiles

Professional and friendly service from…

Professional and friendly service from start to finish, Stephen Barclaycorn was very helpful in assisting me with my purchase and arranging a part exchange and Grant who delivered my new car was very friendly, patient and helpful with the handover.

24 avril 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for your lovely feedback! We’re delighted to hear that you received professional and friendly service throughout your journey with us.

A special thank you for mentioning Stephen — we’re glad he was able to support you through the purchase and part exchange process with care and clarity. We're also pleased to hear that Grant made the delivery experience just as positive, with his friendly and patient approach during the handover.

Noté 5 sur 5 étoiles

Sold my car via Motorway - excellent service

Sold my car via Motorway, very simple process from start to finish. Collection from my countryside home was arranged very quickly and Grant who came to collect the car kept me informed of his progress the whole way. Very friendly and again, a quick process. The money landed in my account within seconds of confirmation all was ok with the car.

Highly recommended.

17 avril 2025
Avis spontané
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Réponse de Anchor Cars

Thank you for sharing your experience! We're so pleased to hear that the process was smooth and straightforward for you from start to finish. It’s always our aim to make car selling as convenient as possible, no matter the location — so we’re glad the countryside collection went off without a hitch.

A big shoutout to Grant for keeping you updated and making the handover friendly and efficient. We’ll be sure to pass on your kind words to him!

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