Anchor Cars Avis 

I recently bought a car from this company online and remotely, the sales person I dealt with was helpful through most of the process once we got going. Beginning of the process didn’t feel very helpful and wasn’t treat like a customer until deposit was taken. However he was informative about the process and costs within and paperwork being sent.

The problem was the actual car on delivery. They boasted about the care pack they sell and I paid for a premium version as I was picking up from dealership. Apparently an extensive pre check of the car is done. On delivery of the car the rear pads and discs were damaged which needed replacing so they were not checked before the car leaving the garage. However this was dealt swiftly by the dealership after I paid for the repair and claimed it back through them with approval of garage quote. Second issue was the windscreen washers didn’t work not even a drop of liquid would come out so again this pre check of the car clearly hadn’t been done as both issues would be clearly not working on pre delivery inspection. I was then advised to use my warranty to save me driving back to dealership to have fixed which I found annoying because the issue should have been caught before leaving the garage.

As much as I am enjoying the car I would be apprehensive of buying again and be wary of the care pack they offer which sounds good but with my issues what the car pack offers was clearly not fully completed to the letter.

I can highly recommend Julian at Anchor cars. He was so informative and helpful, nothing was too much. Very grateful. Thank you

What a great company to deal with,everything went smoothly no problems whatsoever,Steve who picked up my car was very polite and helpful he explained everything to me,I can only praise the professionalism of the company,great contact with the personnel can highly recommend this company.thanks again to all at anchor vans

I sold my car through CARWOW to Anchor Cars. Steve B collected my car, the process was straightforward and easy. The car was inspected and upon completion payment was transferred to my bank.

Excellent dealing with Anchor cars. Very good communication throughout and when car was collected Jeff P gave updates about times he would be arriving. prompt payment .

Just want to thank Steve B for dealing with all my questions and talking me through the process when he came to collect my car.

Anchor Cars "went the extra mile" to ensure my Tesla was properly prepped and then delivered by Steve. Excellent service, thank you

All good John was very helpfull
and Steve B was exellent delivering the car and sorting paperwork out.
Would highly recomend

Very good experience buying a car remotely.

It was hard to find the correct Jeep model anywhere in Scotland so I called Anchor Cars and spoke to Aston and he was very helpful - he sent me a great video and explained everything and I ended up purchasing the vehicle and having it delivered today.

There was a small delay as they needed to source a new windscreen for the vehicle but we agreed a timescale and all went smoothly. They also refurbished the wheels and the vehicle looks great.

Delivery by Nick P. was also excellent and he was very helpful despite him having had a very long day already driving to Scotland, the handover was well explained and simple and then I dropped him off at the station for his trip back.

As I bought remotely I have a 14 day period to evaluate the car or obtain a refund but so far it appears to be exactly as described and I can find very little wrong with it aside from a couple of very small age-related marks, and the refurbished wheels look very nice too. Hopefully nothing will reveal itself over the forthcoming couple of weeks but I get the feeling that Aston and the Anchor Cars team will sort out any issues that arise.

Based on my experiences so far I would very much recommend them.

Telling a customer that a 9 year old BMW with a faulty speaker that was reported on the day it was collected is expected because its 9 year's old and won't be fixed under warranty is utter garbage. It's not wear and tear nor is it expected, it's a fault, the car should never have left the facility with a faulty sound system which the shills checking no full well. As with pretty much every car company, they talk the talk but never walk the walk, utter shills. They force the £300 warranty on you, yes that's correct, you cannot by a car at screen price, they force their £300 'own company' warranty on you and then, as most warranty companies do, fail to delivery when called upon, Completely worthless. Not that a claim should ever have been made in this instance, the car should have been right before it left the forecourt.
I drive around in a beaten up 14 year old Astra, sound system is as good as new.
Not to mention the double chipped windscreen that was supposedly repaired but wasn't.
Save your stress, Buy elsewhere!
Maybe the Joyce's want to have a closer look at who's running this facility!

Obviously the Joyce's don't give a damn about customer service either so it comes from the top!
As soon as we identified the problem with the speaker on the way home after collection we notified the company, to suggest it should have been picked up pre collection is admittance it is faulty and thus should have been rectified either under warranty or not as the case may be.

Utter shysters, avoid at all costs!

Lovely dealing with anchor cars. Good communication throughout and when car was collected Jeff gave regular updates about times he would be arriving. Very prompt payment too. Would recommend selling to them

Anchor did everything they said they'd do, arrived on time to collect, and paid us the money for the car on time and without any trouble. Good communications throughout, and Jeff P was very professional and helpful when collecting. Thanks very much.

Sold my car to Anchor Cars who were very easy to communicate with and delivered a very professional service, especially the collection undertaken by Grant. Would highly recommend.

Jeff P was very personable, a good communicator and gave us a really small collection window that we mutually agreed in advance. Excellent service

Car dropped off today, Jeff P kept me up to date with delivery and was very friendly in person. I would recommend anchor cars to anyone

Great experience, sold our car to them, very easy professional service. Jeff P, collected our car and was a pleasure to deal with.

Very informative and helpful

Excellent team and very professional. Thanks to Grant who looked after our sale. Great work!

Anchor Cars purchased my Tesla, Thanks Steve B. Great service.

Steve B dropped my car earlier. Before he arrived he communicated well, keeping me up to date with his arrival. Once he was here he was very polite and friendly 😀