Andy&Sarahs Avis 

178
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Superb experience from start to finish. I came across this lovely company quite by accident as I was looking to see whether Millie's Cooke's do gluten free - they don't but these guys popped up and I'... Voir plus

Noté 5 sur 5 étoiles

Stumbled across Andy and Sarah's and so pleased I did. To be able to get and enjoy Gluten Free treats (& full of gluten options lol) - giant cookies, fudge & brownie - at really reasonable prices (f... Voir plus

Noté 5 sur 5 étoiles

Couldn't fault this company. 18th Birthday cookie for grandson and his partner. One doesn't like cake , the other a vegetarian. They were so pleased with the double cookie. Everyone thoroughly enjoyed... Voir plus

Noté 5 sur 5 étoiles

This was the first time ordering from Andy & Sarah's. We ordered from the US for our son's birthday who now lives in the UK. Cookie cakes were a tradition in our family for birthdays growing up. Ord... Voir plus

À propos de l'entreprise

  1. Service e-commerce
  2. Boulangerie

Écrit par l'entreprise

We offer personalised food goods, from giant cookies, handmade fudge and brownies personalised and sent as gifts to your loved ones.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(178)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing

Amazing, could hardly believe the giant cookie was gluten free. Really morish and tasty, definitely going back for more!

23 février 2021
Noté 5 sur 5 étoiles

I couldn’t love Andy & Sarah’s home…

I couldn’t love Andy & Sarah’s home kitchen more. I’ve bought 4 cookies from them now and everyone has been perfect, delicious, delivered on time and really reasonably priced. They’re customer service is amazing, and they will send you a picture of the cookie if it’s a gift and you won’t be able to see it.
It’s a standard now, if it’s your birthday and I can’t get to you, have a giant gorgeous cookie from these lovely people!

23 février 2021
Noté 5 sur 5 étoiles

Definitely recommended!!!

Ordered a personalised cookie, tasted amazing!!! Delivered within 24h since the dispatch, packaged so well and safely, it stayed fresh despite opening it a few days later! Also great communication through the preparation/delivery process via emails! Would definitely recommend!

23 février 2021
Noté 5 sur 5 étoiles

Cookie arrived and my partner was so…

Cookie arrived and my partner was so happy it made his lockdown birthday special. Would recommend as not too expensive and something different to a birthday cake. Would definitely use again for another occasion.

23 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonderful customer service and an…

Wonderful customer service and an absolutely delicious cookie for my son’s 13th birthday. Well packaged, soft, chewy and fresh - went down an treat!!
Will definitely be ordering again and recommending to everyone

20 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Rebecca.

Thank you so much for your orders and your review.

We will look forward to your next order, please feel free to contact us for the latest discount codes.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Baked and posted on Friday, arrived the next day for my daughter 😄
Communication was fantastic, beautifully designed with what I requested, even the small details of the little hearts. I even got sent a picture of the cookie before it was posted. I would not hesitate to order again. Thanks Andy and Sarah 😊

20 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Anita

Thank you for your review, We pride our selves on our communication with customers, even in covid there is no excuse, we feel it is important to update all customers with the progression of there orders.

We can see your order arrived the next day!! As the postal service is under so much pressure at the moment its amazing it arrived the next day as we advertise 1-3 days delivery.

If your cookie arrived earlier then expected just pop it in the fridge in its vacuum pack. It will stay fresh for up to two weeks, but once opened please consume within 5 days.

I hope your daughter enjoys the tasty treat!

We hope to see you again soon, please feel free to contact us for the latest coupon codes.

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing service, great communication throughout. Very speedy service and the cookie was VERY well received by my niece.. absolutely delicious!!

19 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Beth

Thank you for your order and your review.

We do like to keep our customers informed as we feel it is important.

Were very pleased your niece enjoyed the cookie, please feel free to contact us for the latest coupon codes on your next order.

Noté 5 sur 5 étoiles

Absolutely outstanding service 🌟🌟🌟🌟🌟

Absolutely outstanding service, product is perfect, and brilliant communication throughout....cannot fault, thank you so much, first class company 🌟🌟🌟🌟🌟
Many thanks again, Helen.

19 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Helen.

Thank you for your order and your review, its been a pleasure. Please feel free to contact us for the latest coupon codes for your next order.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, I had confirmation emails sent to me with each step of the order. Beautifully decorated, they kindly sent me a pic of a cookie as it is a gift for my niece. I will be using Andy and Sarah’s service again for sure!

19 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Becky

Thanks for the order and the review. Sarah gets great enjoyment from decorating the cookies, We make a great effort to ensure our communication is as clear and precise as possible as we feel it is just as important as the super tasty sweet treats themselves.

Thank you again, hope to see you again soon, please feel free to contact us for the latest discount codes.

Noté 5 sur 5 étoiles

Honestly the best cookie I've ever…

Honestly the best cookie I've ever had!!!! Received a giant cookie as a gift and loved it so much, so I ordered one as a valentine's gift for my partner. Lovely personalisation, SO fresh (vacuum packed), and so so tasty. Will definitely be buying again!!

17 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Charlotte.

I'm so happy your order was received and that it was super tasty, I remember talking to you via live chat, its been a pleasure.

Please do feel free to contact us for the latest deals on your next order.

Noté 5 sur 5 étoiles

Absolutely brilliant service

Absolutely brilliant service. My grandsons say they taste superb and loved them. Would highly recommend. Raspberry was the fave of the day 👍

16 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Donna

Were so happy he loved them, thank you for your order and your review.

The raspberry Is also my favroute, Its one of our latest flavours, We plan on bringing out more soon :)

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, unique and tasty flavours. Highly recommended. Thank you!

14 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Leah

Thanks for the review and your order. I must say that the Raspberry and White Chocolate is my personal favourite. We are going to look into bringing out some new flavours soon too.

Thank you for also reviewing our customer service, we try our hardest to inform all our customers on order details, delivery expectations, and order updates. As yours was a gift from one person to another, communication in our eyes is important.

Noté 5 sur 5 étoiles

Amazing delivery and communication

Amazing delivery and communication. We got a gluten free cookie and it was so nicely packaged and was absolutely delicious, couldn’t fault❤️

14 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Masie

Thanks for the order and the review,I'm glad you enjoyed the cookie and the local delivery service.

The Gluten Recipe is a special one to us as we have family members with celiac disease, it has taken us years to perfect it and it was worth it, the Gluten-Free cookies are truly great, we also offer gluten Free Brownies too.

Please feel free to contact us for the latest coupons.

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Ordered a cookie for Valentine’s Day and it got delivered so quickly! And looks delicious! We can’t wait to eat that for dessert this evening 🍪 thank you xx

14 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Lindsay

Thank you so much for your review and your order.

How did you eat yours, cool or hot? Im glad you enjoyed your valentines day.

Please feel free to contact us for the latest coupons.

Noté 5 sur 5 étoiles

Excellent service and delicious cookie

Excellent service from ordering to delivery. The giant cookie looks great and tastes amazing. The recipient was delighted with it. It arrived the day after dispatch. Would definitely order from them again.

13 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Elaine.

We're grateful for your review and your order.

We're also happy to hear that they enjoyed the cookie, the Gluten-free cookie is a special one to us.

We advertise our delivery expectations within 1-3 days, it's great to hear it arrived the next day!! As the Royal Mail system is under so much pressure recently.

Please feel free to contact us for the latest coupons

Noté 5 sur 5 étoiles

Absolutely in love!!

Absolutely love my giant cookie! Amazing customer service, great prices and really fast delivery! Thank you so much! I will definitely be ordering again and recommending friends and family! Thank you once again!

12 février 2021
Avis spontané
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Réponse de Andy&Sarahs

Hi Anna

Thank you for your review and your order. It's great to hear such positive reviews. Please do contact us to obtain the latest coupons for your next order.

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