Anima Avis 

I have always had a very good experience with this GP surgery appointment have always been arranged for me very fast.

The staff and doctor were professional, helpful, and understanding throughout the process. I really appreciated how efficiently everything was handled and how supported I felt during my illness. The surgey us clean & well orgaised. Thank you for the excellent care and service.

Good customer care and support service ,response time ,staff
Good management team

Simple to use system with quick response

I'm always grateful
Thank you

Spot on service, very good communications, response was good, honestly couldn't fault them, big thumb.

Having sent an Anima request to my Dr I had a speedy response, which showed he had listened to my comments on a pre-existing condition.

I received excellent service from Walderslade Village Surgery. I admitted my anima form and was contacted the following day giving me a choice of day and times for an appointment. It was very easy to navigate the anima form as well as booking my appointment. Fabulous service thank you!

Once you understand how and when to use Anima the Riverside Practice are always quick to respond and follow up on requests

Very quick response

Northlands surgery provide an excellent service, staff are always helpful and listen to my requests

I missed my two blood test appointments and they booked me at the same date I asked for the third time,so cooperative.

Very quick response. Excellent service! 👍👍👍👍👍☺️

Fast call back and was caring to my situation

Patients words are heard and taken into consideration. Suggestions are looked into and reviewed. Response from Doctors and admin staff is prompt which is appreciated. Thank you for the awesome work you do via this site and as a whole.

Using anima is easy, it asks you targeted questions based on what ailments you think it is first: Questions you expect a doctor to ask. This triages you, which saves time for receptionists who have a lot to do since the government insists on so much paperwork for everything these days. That in itself is a direct result of people becoming more litigious, selfish, offended, demanding of their rights, inconsiderate and unforgiving, so everything has to be documented in order to protect the bottom line (not get sued and lose money) but I digress.

It takes a few minutes to fill in the form, the system assesses you and alerts a doctor/nurse if it thinks you need it. Sometimes it can highlight someone who has played down their symptoms or thinks they can wait even though it’s practically an emergency.

I’ve spoken to doctors who think it’s a great service and frees them up to be able to keep all their plates spinning. This is how AI should work!

Quick and easy to do.
Response time is very good.
Would recommend using this.

First time I used this service , and exceptionally easy and straightforward to use
My request to my GP team was answered and backup questions again answered within the hour
All from the comfort of my home

Anima appointment booking via Albany House Medical Centre in Wellingborough has always been straightforward.

It’s important however to begin the online appointment booking process as early as possible from 8am for instance with this practice. Although I have just received a same-day appointment at 9.40am but that may be due to the more urgent nature of the medical request.

Albany House Wellingborough staff have always been consistently helpful and friendly.

Thank you for the service. I am happy.