Anima Avis 

They sorted out my appointment very quickly for a blood test , the staff and doctors are very helpful and very caring

I fully understand that the doctors are so busy and this is one way to deal with the situation.

This system is so quick and easy to use. So much better than phoning umpteen times to get a reply to a simple question. My query was dealt with and a resolution sorted within hours of me submitting it.

I have always been happy with this surgery, always caring and helpful

Very quick and a good service

Excellent care and attention. When contacting the surgery, I always feel I am greeted with empathy, professional staff and easy access to medical staff appointments. Exceptional medical service and support.

My GP was fantastic and responded very quickly.

The receptionist at the surgery was polite & helpful and put my mind at rest that someone will visit my elderly mother at home very quickly.
I also spoke to Carl and the visit is arranged for tomorrow.

The reception team were exceptional and prompt at helping us to transfer over to the Bridgewater GP Surgery and subsequently arranged an immediate appointment for him through the easy to navigate Anima triage service.

We are delighted with the new GP Surgery and offer many thanks to Bridgewater Surgery and the whole staff.

A model exercise of responding to prompts, including to add photographs producing a speedy response clearly based on checking my medical history. Followed up with phone call and a friendly and informed discussion. Prescription issued and collected shortly after.

I've had to use Anima for a non-repeat prescription several times now. I get a response within hours which is impressive.

Fast and reliable . Quick response

Fantastic system that works

Always very helpful kind and understanding

When anima was first introduced I thought 'here we go, another NHS waste of money', but now I've got the hang of it I find it certainly beats being told I'm No19 in the queue on the phone.

Very efficient.

Great service

Very fast response within 10mins callback

Good customer care and support service ,response time ,staff
Good management team

I have always had a very good experience with this GP surgery appointment have always been arranged for me very fast.

The staff and doctor were professional, helpful, and understanding throughout the process. I really appreciated how efficiently everything was handled and how supported I felt during my illness. The surgey us clean & well orgaised. Thank you for the excellent care and service.