My GP Dr Raja is amazing and always will be amazing. He’s a very good doctor today. He helps people that have got long-term medical issues and has mental health issues and a lot of other medical issue... Voir plus
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Lisez les avis des autres
After years of poor care, I desperately reached out to this surgery after seeing so many amazing g reviews, my health was drastically declining under the care of other GP surgeries. The care my family... Voir plus
Amina is a very quick way to get a reply if a person is unwell. I have always been happy with the service as it is an easy form to complete. You explain the symptons, what you would like to be done an... Voir plus
For me at my age, really easy process. Had a call back from the GP surgery within 10 minutes of completing the form. I did speak to reception before as I wasn’t aware of the new process. I did ask how... Voir plus
À propos de l'entreprise
- Entreprise de logiciels
- Médecin
- Conseiller santé
- Service de soins à domicile
- Services médicaux de proximité
- Clinique
Écrit par l'entreprise
Anima is the platform that helps healthcare providers to better support their patients and improve their outcomes. Our tools are built by clinicians to support teams across Primary, Secondary and Neighbourhood Care. We offer an online consultation and patient triage tool, an AI Receptionist, a Clinical Scribe, and a Document Processor - all-in-one platform, and fully integrated with the systems you use every day.
Coordonnées de contact
Royaume-Uni
- animahealth.com
4,7
Excellent
250 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Really good experience i put a request…
Really good experience i put a request for a medication review in in the morning and within an hour I had a reply saying my difficulty had being sorted out. Brilliant system, fantastic service and they gave me a really quick response I couldn't fault it. Thank you.
24 juillet 2026
Avis spontané
Prompt response to my requests via…
Prompt response to my requests via anima from the surgery. Reception staff rang to arrange appointment and were very flexible.
24 juillet 2026
Avis spontané
Thankyou for an excellent service
Thankyou for an excellent service. My issue was resolved promptly
24 juillet 2026
Avis spontané
Excellent service easy to use and a…
Excellent service easy to use and a very quick response. Thank you!
24 juillet 2026
Avis spontané
Immediate response ans same day…
Immediate response ans same day appointment
24 juillet 2026
Avis spontané
My problem was dealt with
My problem was dealt with all most immediately, and very efficiently.
23 juillet 2026
Avis spontané
My request was dealt with quickly…
My request was dealt with quickly efficiently and properly. It was easier than expected and I will be using the same platform in time to come. Thank you.
23 juillet 2026
Avis spontané
Very quick reply and dealt with my…
Very quick reply and dealt with my issue by sending a prescription to the pharmacy in less than 15 minutes of my request.
23 juillet 2026
Avis spontané
I honestly can't praise this surgery…
I honestly can't praise this surgery enough. The appointment system is excellent, whether using the online system or seeing someone face to face. They always respond quickly to any issues or requests, and the support from everyone is outstanding.
The doctors are professional, caring, and genuinely take the time to help. The admin team are friendly, efficient, and always willing to assist.
A fantastic surgery with an amazing team. In my opinion, the best GP surgery around. Highly recommended.
1 juillet 2026
Avis spontané
Don’t use much but always good for me…
Don’t use much but always good for me system works well
22 juillet 2026
Avis spontané
Always quick to respond
Always quick to respond. They have NEVER let me down.
22 juillet 2026
Avis spontané
It was great
It was great. They helped me with all I asked just with mental health team I called sometimes but they didn't answer even if I waited one hour. But from reception they always was kind, polite and they helped me when I need.
21 juillet 2026
Avis spontané
I work well
I work well. One problem I find is that it doesn’t tell what medication was prescribed and sent to the pharmacy.
21 juillet 2026
Avis spontané
Quick response time
Nothing but good things to say about New Pond Row surgery. Each time I have needed help they have all acted promptly to either help me or put me in touch with those who can. Thankyou to them all
21 juillet 2026
Avis spontané
Response was very quick
Response was very quick. Just waiting for appointment to be arranged by my Dr.
21 juillet 2026
Avis spontané
Excellent service. Very efficient. Extremely informative
Excellent service
21 juillet 2026
Avis spontané
So much easier for everyone and everything
Trying to find enough time to make a phone call while at work can be tricky, so being able to explain in text why I'd like an appointment, then just having to wait for a (usually very quick) reply is perfect.
Being able to ask a question this way is amazing too, as it means I'm less likely to put it off, or feel like I'm wasting receptions time by tying up a phone line, and getting a response from a dr is reassuring.
I will never miss the og 8am 'you are caller number 18 in the queue' 😂
20 juillet 2026
Avis spontané
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