Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage. No returns note ( proclaimed small company ) no instructions what so ever.... Voir plus
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Lisez les avis des autres
My husband got me the pearl drop earrings for my Birthday and my daughter got me the matching necklace. On opening the earrings I found the pearls on the earrings were noticably different sizes so I m... Voir plus
Very quick service, very expensive looking ring when it was a bargain. After 50 yrs marriage my wedding ring is too tight so this expandable one account perfectly for arthritis & still looks good. Tha... Voir plus
L'entreprise a répondu
The very pretty jewellery caught my eye for my granddaughter who turns 30 soon ! Simple but lovely design for someone who likes delicate jewellery, good packaging and gift box , ordering easy and quic... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Annabel Jewellery is a UK-based jewellery brand renowned for creating timeless, meaningful pieces that celebrate life’s most precious moments. Specialising in high-quality, sterling silver jewellery, Annabel Jewellery offers a wide range of personalised gifts, from elegant necklaces and bracelets to rings and earrings. With a commitment to exceptional craftsmanship and customer service, each piece is designed to evoke emotion and be cherished for years to come. Whether it's for a milestone celebration, a heartfelt gift, or a personal treat, Annabel Jewellery’s collection brings sentiment and style together in perfect harmony.
Coordonnées de contact
Royaume-Uni
- annabeljewellery.com
4,5
Excellent
58 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery was a day late but apart from…
Delivery was a day late but apart from that all good
Thanks
1 mai 2026
Happy customer
Nice selection of products, beautifully packaged & delivered quickly. Very pleased with the ordering & delivery process & with the items themselves
27 avril 2026
Fab present
Bought this as a present for my daughter-in- Laws birthday- she absolutely loved it!
So great experience especially with the lovely packaging.
2 avril 2026
Ordered a necklace for 60th birthday…
Ordered a necklace for 60th birthday present, its even nicer than photo , extremely pleased with purchase.
Arrived in a lovely gift box also.
1 avril 2026
Réponse de Annabel Jewellery
Thank you so much for your review , we're very happy you love your gift! x
Réponse de Annabel Jewellery
Thank you so much x
Excellent and fast service
2 mars 2026
Réponse de Annabel Jewellery
Thank you for taking the time to review us x
Réponse de Annabel Jewellery
Thank you so much, so happy you love your Annabel Jewellery! x
Beautiful item
Beautiful item, gorgeous packaging and a great service. Would definitely recommend.
23 février 2026
Réponse de Annabel Jewellery
Thank you so much for taking the time to leave us a review xx
Chain very difficult to fasten clip…
Chain very difficult to fasten clip tiny earring very hard close
27 février 2026
Réponse de Annabel Jewellery
So sorry to hear you weren't satisfied with your order. I can see that you ordered our bestselling pearl huggie hoops and pearl necklace.
The diameter of the 10mm pearl is written in the product description for your reference. Sorry to hear you find the fastenings tricky, we will certainly take that on board for future designs.
Please feel free to reach out to our customer service team and we would be more than happy to assist you to ensure a positive outcome. Kind regards, The Annabel Jewellery Team
Ordered a ladies adjustable finger…NON adjstable !
Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage.
No returns note ( proclaimed small company ) no instructions what so ever.
Had to chase this owner all the way for e mail responses - not forthcoming
Had to chase the refund a day after the item was received a m. the day before.
Totally unprofessional.
Would not recommed in any way.
Bitterly disappointed.
Do not use this Company.
Just hard work !!
4 février 2026
Avis spontané
Réponse de Annabel Jewellery
Thank you for sharing your feedback.
We’re genuinely sorry to hear that your experience felt frustrating. We always aim to provide clear product information and supportive service to every customer.
The ring you purchased is adjustable, as noted in the product description, and is designed to gently expand or tighten for a comfortable fit. If there was any difficulty adjusting it, we would have been more than happy to guide you through the process.
Regarding returns, as a small independent jewellery brand, we currently aren’t able to offer free returns. While we would truly love to provide that option, the costs can be significant for small businesses like ours. Our return policy is clearly outlined on our website so customers can make informed decisions before purchasing.
We always strive to communicate respectfully and resolve concerns fairly, and we remain open to assisting further within our store policies.
Many thanks
The Annabel Jewellery Team
Pretty jewelery with prompt delivery…
Pretty jewelery with prompt delivery and communication.
6 février 2026
Lovely product and looks like it…
Lovely product and looks like it should. Delivery was prompt
5 février 2026
Bought as a gift
Bought as a gift. Parcel was very well packaged and presented beautifully. Items themselves are very good quality and value for money.
27 janvier 2026
This was a present for my daughter
This was a present for my daughter. She loved the jewellery. Lovely packaging .
8 janvier 2026
Good product.
Good, well-made product at a very good price. Nicely packed with prompt delivery.
5 janvier 2026
It was a gift for a special friend
It was a gift for a special friend, they loved it.
25 novembre 2025
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