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Noté 5 sur 5 étoiles

I recently moved from London to Leeds. It took me a while to decide a moving company because moving a 4 bedroom property including packing , especially when the parking is a bit tricky is not an easy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was the second time we have used ANQ Movers, after using them to move house a few years ago, and we were just as pleased with our experience this time. Communication is fast and clear, and the t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Beware, use this company at your own peril. Invoiced for 3 men only 2 turned up, one of whom was completely useless. 3rd one turned up at destination after I complained (he just sat in the van playing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a fantastic team! We just booked this company for the second time. They were super reliable, always helpful, even when we had to change our destination address last minute they were accommodatin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. aussi dans
  3. Garde-meubles en libre-service

Écrit par l'entreprise

AnQ Movers offers affordable and comprehensive removal services in London, dispelling the belief that removals are expensive. Whether you are moving your home or office, we provide all-inclusive solutions and storage options, making us your go-to choice. With our extensive experience and expertise in the industry, we have developed a wide range of services to cater to various clients. We have established ourselves in the UK and excel in international shipping and relocation, providing competitive rates. From the beginning to the end of your move, we take care of every aspect with our specialized services.


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4,5

Excellent

TrustScore 4.5 sur 5

259 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,5

Tous les avis

(259)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

In the hands of professionals

From the outset Justin was very diligent, detailed and clear in preparing the initial quote which I found to be reasonable and competitive, once the booking was confirmed he maintained contact and on the day of the move the removal team kept me informed as to where they were whilst driving to me, they were right on time, really polite, really efficient and took great care to organise everything and pack and wrap carefully, this care and attention was also evident at the destination which after a 3 hr drive was quite impressive, no sign of exhaustion and their standards were maintained. I would not hesitate to use them again and will happily recommend them.

6 février 2023
Avis spontané
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Réponse de AnQ Movers

Dear Jake,

It's wonderful to hear that you were satisfied with the overall level of service, and we appreciate your five-star rating. Having a single point of contact who looks after you throughout your moving journey works very well for our customers, and Justin will be overjoyed to read your lovely feedback!

Along with Justin, I'll make sure that everyone involved in your move is aware of your review.

Thank you for your recommendation.

Best wishes!

Neil
Group Manager

Noté 5 sur 5 étoiles

Great mover

Very affordable, friendly and efficient. Highly recommended

11 février 2023
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Réponse de AnQ Movers

Hi Steven,

Thank you for your kind review. We are pleased to hear you were happy with the service provided.

Best wishes!

Neil
Group Manager

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. Robin was extremely helpful with getting the logistics in motion and the two removal guys were absolutely brilliant.

Incredible packing skills, very careful, well priced, went the extra mile with taking care using their own materials (blankets etc in van) and worked very quickly.

Not a bad word to say. We will 100% be recommending to family and friends and will be using them again ourselves.

24 janvier 2023
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Réponse de AnQ Movers

I appreciate your 5-star review, Mitchell.

It's wonderful to hear that you thought the team was outstanding and that you would only use AnQ for your future moves.. I'll ensure that Robin, your move manager, and the rest of the crew are aware of your lovely comments.

We appreciate you choosing to move with AnQ Movers and for your kind recommendations.

With best wishes!
Neil,
Group Manager

Noté 5 sur 5 étoiles

Impressive company and staff

What a great company and staff. From Robin sales manager to Harry and Emma and the staff that has been sent to me for the service, AMAAAAAZING! The goods were handled with care, the arrival time was on time, the way of dismantling and assembly anything was so fast! I only have words of appreciation for the entire team! You guys are fantastic! So prompt and so respectful and reliable!
Totally recommend the company and I will use your company again!

28 janvier 2023
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Réponse de AnQ Movers

Dear Aida,

Thank you so much for your wonderful comments, which were a delight to read.

It's fantastic to hear that you thought the service was top-notch throughout, from the initial contact through the delivery of your belongings. Your review will be shared with your move manager Robin and the other team members, who will be touched to read your nice words.

We look forward to serving you again!

Best wishes,

Neil
Group Manager

Noté 5 sur 5 étoiles

Five stars!!

I had a great experience with AnQ Movers! Brilliant pricing and great customer services from Harry. Movers were prompt to arrive and very polite. I would definitely recommend.

27 janvier 2023
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Réponse de AnQ Movers

Dear Meg,

We’re glad you enjoyed your experience with AnQ Movers. Thank you for your positive feedback, we’ll pass this on to Harry and our moving team.

Thank you for recommendation.

Noté 5 sur 5 étoiles

Great service

Great service! Hassan’s team arrived on time and worked very hard, Neil did a great job organising. Recommended!

20 janvier 2023
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Réponse de AnQ Movers

Dear Jonathan,

We’re pleased to hear of your positive experience .Thank you for sharing your feedback and recommendation.

Noté 5 sur 5 étoiles

Excellent service throughout

Excellent service from the removal men, Ediee and Nick. Also the sales manager Robin was very professional when I spoke to him on the phone. Safe transport of all of my goods, turned up on time, carried a huge amount of stuff back and forth. Definitely recommend.

15 janvier 2023
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Réponse de AnQ Movers

Dear Andrew,
Thank you for your thoughtful recommendation. We are so pleased you were happy with the service provided and we would be delighted to help with any future moves.

Noté 5 sur 5 étoiles

Amazing service by Rizwan and Hassan

Thanks to Harry, who served as my primary point of contact and handled all of the planning and problems. And also wanted to say thanks to Rizwan and Hassan. The two men that took and delivered my belongings were really helpful.

8 janvier 2023
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Réponse de AnQ Movers

Dear Agazy,
Thank you for your wonderful review. We understand that the moving process can be extremely stressful and are pleased to hear that the crew were able to make the experience as stress free as possible.

Noté 5 sur 5 étoiles

Wonderful day!!

Robin at sales and the team (Raja, Razvan and Nick) on the move day were very efficient and professional. What we appreciated even more was their jolly attitude! Moving into our first home as a relatively newly married couple was a special day. Spending it with them made it an even more wonderful experience. Thank you personally. We would definitely recommend them.

6 janvier 2023
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Réponse de AnQ Movers

Dear Sara,
Thank you for your thoughtful recommendation. We are delighted to hear you were so pleased with the great service provided by the removal team!

Noté 5 sur 5 étoiles

I loved the professionalism of the…

I loved the professionalism of the staff. I dealt mostly with Robin and he was very helpful by helping me with exactly what I needed.

I will definitely recommend AnQ to friends and family

19 novembre 2022
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Réponse de AnQ Movers

Dear Michael,
Thank you for your kind review. We are so pleased that you found the service very professional. Thank you for the recommendation.

Noté 5 sur 5 étoiles

Excellent service from Robin!

Excellent service from Robin!! Thank you for your patience!

28 novembre 2022
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Réponse de AnQ Movers

Dear Zach,

Thank you for the 5 star review.
We look forward to serving you again!

Noté 5 sur 5 étoiles

Amazing service with Robin and Neill

Amazing service with Robin and Neill. Would 100% recommend ANQ for any move big or small. It’s been an stress-less move and I was very impressed with the levels of professionalism and communication throughout the service. Well done!

25 novembre 2022
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Réponse de AnQ Movers

Dear Marcus,
Thank you for your lovely feedback. We are pleased to know that Robin and Neil has been so helpful in answering all of your queries and made your move stress free.

Noté 5 sur 5 étoiles

Well organised moving company with good…

Well organised moving company with good service. It was a smooth communication for a stressful event. Kudos to Robin who was my main contact and arranged everything, solved last minute issues and was impressively responsive. We need more people like Robin!

21 novembre 2022
Avis spontané
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Réponse de AnQ Movers

Dear Hadrien,
Thank you for your kind review. We are delighted that Robin were able to help with all of your requests and hope you are now settled and having a good time in your new home.

Noté 5 sur 5 étoiles

Good service

Good service, fast efficient and very helpful no item was too heavy or too tricky for them would definitely recommend and use again

9 octobre 2022
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Réponse de AnQ Movers

Dear Visham,
Thank you for your thoughtful review and recommendation. We are delighted to hear the moving team were professional and efficient!

Noté 5 sur 5 étoiles

Just want to thank David and your team…

Just want to thank David and your team for a great job! The 2 gentlemen who removed and delivered our things were really good, friendly and efficient! David was extremely professional and very accommodating. Especially as our property sale was delayed 10 weeks after we had already paid A&Q a deposit, we called up 2 months later and he fit us in within 48hrs notice. Would highly recommend and definitely use again!

7 octobre 2022
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Réponse de AnQ Movers

Dear Kira,
Thank you for your thoughtful review and recommendation. We are delighted to hear all went well with the move, despite the frequent changes in the move date!

Noté 1 sur 5 étoiles

Beware

Beware, use this company at your own peril. Invoiced for 3 men only 2 turned up, one of whom was completely useless. 3rd one turned up at destination after I complained (he just sat in the van playing with his phone). Damaged, broke several items informed "David" twice by e-mails no response asking for insurance details. Now going down the route of a formal letter.

22 septembre 2022
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Réponse de AnQ Movers

Dear Janice,

Thank you for your feedback regarding your move with us. I am sorry to hear you had reason to complain and that you were dissatisfied with the service received.

Unfortunately , The third man had to take a sick a leave on the last minute but we are glad that we were able to arrange an alternative at the last minute and even refunded you with the charges of the third man.

There were no conclusive evidences that the items were scratched by the team as they were old and placed in the Garage.

I am sorry that on this occasion our service fell short. We do take any complaint very seriously and do have a complaints process that we have followed.

Your comments will be used constructively as we continue to review our processes.
Once again our apologies for your experience.

Noté 5 sur 5 étoiles

I was looking around comparing movers…

I was looking around comparing movers and packers, it when I came across AnQ Movers. I spoke to David via WhatsApp and call who quoted me prices for my home move. He was very helpful and knowledgeable in what we can and cannot do. Regarding how many boxes we will need, arranging transport etc. Everything was transparent and no hidden additional charges.

On the day of the move the 3 staff who carried out the jobs, were very fast and efficient. They disconnected and reconnected dishwasher, washing machine, dismounted frames, tv, which other competitors did not do or required plumber etc to do. They were not fussy no matter how big or small the tasks were. They also manage to accommodate additional boxes without any extra cost. Highly recommend the whole team at AnQ did a good wonderful job. Thank you 😊

3 octobre 2022
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Réponse de AnQ Movers

Hi Mr Singh,

Thank you for your feedback and for taking the time to share your recent experience and great feedback.

I am pleased to hear you were happy with the service received and that we were able to accommodate your requirements for the move. I will ensure your feedback is shared with your Move Manager , along with all crew members involved.

Thank you for your kind recommendations and all the best!

Noté 5 sur 5 étoiles

David was excellent and friendly in…

David was excellent and friendly in consulting and advising me with home removals! Very quick answers to my questions via WhatsApp! Excellent job! Thank you!

28 septembre 2022
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Réponse de AnQ Movers

Dear Shahbat,

Thank you for your fantastic feedback!

It's great to hear you felt the service provided was professional and nothing was too much trouble! The team involved will be delighted to read your kind comments and I will personally ensure your review is shared with them.

Noté 5 sur 5 étoiles

Excellent Service throughout.

We used AnQ movers to move the majority of our belongings from London to Scotland. AnQ supported and advised me with the preparation and I was kept informed of the arrival of the removal van. Shirley was helpful and reassuring when i was getting stressed about being ready. Hussain and Mohammed were polite and respectful of the items , ensuring they were not damaged. They worked non stop to get the work done in London.
In Scotland my husband was there for the arrival. They kept him informed of their arrival time.
At the Scotland address they were again polite and respectful and as my husband said 'worked with a smile on their face' . They worked non stop in the rain ..to offload the van and checked nothing was forgotten.
I have no complaints.

21 septembre 2022
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Réponse de AnQ Movers

Hi Diane,

Thank you for the amazing feedback and taking the time to share your recent experience.

The team involved will be thrilled to read your review and I know they would want me to pass on their appreciation for your kind praise.

We wish you all the best and thanks again!

Noté 5 sur 5 étoiles

Reliable Company

I found very professional people working in this company. I needed a quick and detailed offer, they were the only one who knew how to give it to me in such a short time. I was afraid that there could be setbacks during the day of the moving and instead everything went smoothly. Thank you to everyone for making that day easy and especially thank you to Shirley who were alway ready to answer to all my questions.

12 septembre 2022
Avis spontané

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