I recently moved from London to Leeds. It took me a while to decide a moving company because moving a 4 bedroom property including packing , especially when the parking is a bit tricky is not an easy... Voir plus
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Lisez les avis des autres
This was the second time we have used ANQ Movers, after using them to move house a few years ago, and we were just as pleased with our experience this time. Communication is fast and clear, and the t... Voir plus
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Beware, use this company at your own peril. Invoiced for 3 men only 2 turned up, one of whom was completely useless. 3rd one turned up at destination after I complained (he just sat in the van playing... Voir plus
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What a fantastic team! We just booked this company for the second time. They were super reliable, always helpful, even when we had to change our destination address last minute they were accommodatin... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
AnQ Movers offers affordable and comprehensive removal services in London, dispelling the belief that removals are expensive. Whether you are moving your home or office, we provide all-inclusive solutions and storage options, making us your go-to choice. With our extensive experience and expertise in the industry, we have developed a wide range of services to cater to various clients. We have established ourselves in the UK and excel in international shipping and relocation, providing competitive rates. From the beginning to the end of your move, we take care of every aspect with our specialized services.
Coordonnées de contact
321-323 High Road, Chadwell Heath, Essex, RM6 6AX, London, Royaume-Uni
- 0203 790 7896
- bookings@anqmovers.co.uk
- anqmover.co.uk
4,5
Excellent
259 avis
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Our go to moving company!
This was the second time we have used ANQ Movers, after using them to move house a few years ago, and we were just as pleased with our experience this time. Communication is fast and clear, and the team were very understanding of our last minute additions. They even added a last minute extra stop on the trip to pick up a bookcase from a friend which would be coming to my new house for a very affordable price. The movers on the day were all polite, worked very fast and were careful with our items, including dismantling and putting them back together where necessary.
I'll certainly be reaching out to ANQ Movers again in the future should I require any moving services.
17 mai 2025
Avis spontané
Réponse de AnQ Movers
Dear Nour,
Thank you so much for your continued trust and support — it truly means a lot to us! We’re delighted to hear that your second experience with AnQ Movers was just as smooth and satisfying as the first.
Our team always aims to be flexible and responsive, so we're glad we could accommodate the last-minute additions and the extra stop. It's also great to know that our movers’ efficiency, politeness, and care stood out once again — especially with the dismantling and reassembly work.
We’d be honoured to assist you with any future moves, and we sincerely appreciate your kind words and recommendation.
Best regards,
Gemma,
Customer Service Head
I recently moved from London to Leeds
I recently moved from London to Leeds. It took me a while to decide a moving company because moving a 4 bedroom property including packing , especially when the parking is a bit tricky is not an easy task. I am glad that I choose AnQ movers. Their price was very reasonable. A very well planned move went really smooth. Thanks to Neil for his thorough detailing about the entire move. Special thanks to the movers for working so hard over a period of two days. Everything delivered in perfect condition. I highly recommend.
12 mai 2025
Avis spontané
Réponse de AnQ Movers
Dear Ajay,
Thank you so much for your thoughtful review! We're truly glad to hear that your move from London to Leeds went smoothly and that our team could meet your expectations — especially with a large 4-bedroom move and tricky parking conditions to consider.
Neil will be especially pleased to know that his planning and attention to detail helped put your mind at ease. A big thank you as well from our movers, who worked hard over the two days to ensure everything was packed, transported, and delivered safely.
Your recommendation means a great deal to us. Wishing you all the best as you settle into your new home in Leeds, and we’re always here if you need us again in the future!
Warm regards,
Gemma,
Customer Service Head
International move
I recently hired AnQ Movers with my four-bedroom home relocation from London to Almaty, Kazakhstan, and they exceeded every expectation. Their team arrived punctually, supplied top-quality packing materials, and meticulously wrapped and boxed each item—even dismantling and reassembling my furniture with care. What truly set them apart was their handling of all the complex customs documentation and shipping paperwork: they guided me through every form, secured all permits, and kept me updated at every stage. Thanks to their professionalism and clear communication, my belongings arrived safely and right on schedule, making what could have been a stressful move completely seamless. I highly recommend AnQ Movers for any international relocation!
2 mai 2025
Avis spontané
Réponse de AnQ Movers
Dear Анастасия,
Thank you so much for your generous and detailed review. It was truly a pleasure assisting with your move from London to Almaty. We understand how overwhelming an international relocation can be, especially one involving a full household, and we’re so glad to hear that our team was able to make the process seamless and stress-free for you.
From the moment we arrived with high-quality packing materials to the final delivery in Kazakhstan, every step of your move was handled with the utmost care and attention to detail. We take pride in securely wrapping, boxing, and transporting every item — and ensuring all furniture is dismantled and reassembled properly.
We’re especially pleased to know that our guidance through the customs and shipping paperwork was helpful. International logistics can be daunting, and it’s part of our mission to simplify that for our clients with clear communication, timely updates, and complete support through the documentation process.
Your trust in us means a great deal, and your recommendation is sincerely appreciated. On behalf of everyone at AnQ Movers, thank you once again — and we wish you happiness and comfort as you settle into your new home in Almaty.
Warmest regards,
Gemma,
Customer Service Head
I have a CCJ against this company which they are refusing to pay
This removal company are a bunch of cowboys! I have a CCJ against them for the amount of money i paid for them to move me and all of the damages that they caused during the move that they haven't paid for the last 2 years. I strongly recommend that you avoid like the plague!
Update, please do check on the government website for evidence of the CCJ
I have escalated your non-payment to the High Court, who have issued a writ of control giving you notice that they will act if you do not settle by 9th March 2025 so please do liaise directly with Court Enforcement Services who will have already contacted you on 0343 504 1607 to arrange payment.
When you have settled the CCJ I will be happy to update this review further to confirm
13 janvier 2025
Avis spontané
Réponse de AnQ Movers
Dear Kirstie,
We take customer concerns seriously, but this claim is completely false. AnQ Movers has never have a CCJ against us, and we have no record of any outstanding court judgments against us.
We take such claims very seriously and want to ensure that every concern is properly addressed. However, after thoroughly checking our records, we have been unable to locate any record of booking or any sort of communication or account under your name that matches the situation described.
It’s possible this matter relates to a different individual or a different service, which is why we’ve requested additional details through Trustpilot. Once we receive more information, we will be happy to investigate further and respond accordingly.
At AnQ Movers, we remain committed to resolving genuine issues in a professional and transparent manner.
Best regards,
Gemma,
Customer Service Head
5 stars all round
AnQ were absolutely fantastic for our house move. We moved from London to Worcestershire and it was a very big job, but Hassan and Tony were so professional, friendly and efficient and were invaluable. I am so glad we booked them as we couldn’t have done it without them! We also put a lot of stuff in storage and Hassan’s expertise and experience were crucial in putting everything in so it fits as it was a real squeeze. Neil in the office was also very professional and helpful in arranging the booking and making sure everything was set up for the day. All in all I am extremely glad I booked AnQ and I would recommend them to anyone moving house. 5 stars all round!
9 novembre 2024
Avis spontané
Réponse de AnQ Movers
Hello Jack,
Thank you so much for the glowing 5-star review!
We’re truly grateful for your kind words. It was a big move from London to Worcestershire, and we’re so pleased to hear that Hassan and Tony made the process smooth, professional, and stress-free for you. Hassan’s packing skills really are top-notch — especially when it comes to tight storage spaces!
Neil will also be happy to know his support during the booking stage made a difference. Your recommendation means a lot to all of us at AnQ Movers, and we’re so glad we could be part of your moving journey.
Wishing you happiness and comfort in your new home!
Best regards,
Gemma,
Customer Service Head
Reliable, organized and friendly team
Hassan, Tony, and his team are on top of the game. They came 30 minutes before and only took them an hour-ish to move everything into the two 3.5-ton van. One important thing is they didn't damage anything and were supper careful not to hit the wall etc… If you are looking for someone to help you move, I would recommend them without hesitation.
28 octobre 2024
Avis spontané
Réponse de AnQ Movers
Dear Tarr,
Thank you so much for the fantastic feedback! We're thrilled to hear that Hassan, Tony, and the team made a great impression with their punctuality, efficiency, and care. We always aim to handle every move with the utmost attention and professionalism, so your kind words mean a lot.
Thank you for the recommendation — we're always here if you need us again!
Best regards,
Gemma,
Customer Service Head
Great service!
Great service!
We had a great experience moving from London to Chelmsford. The movers arrived on time, they were super fast and professional! Highly recommended. :)
17 octobre 2024
Avis spontané
Réponse de AnQ Movers
ello Elisabetta,
Thank you so much for your kind words! We’re really happy to hear that your move from London to Chelmsford went smoothly. It was a pleasure helping you, and we appreciate your recommendation. Wishing you all the best in your new home! 😊
Warm regards,
Gemma,
Customer Service Head
Tony & David did a great job would recommend them in future.
Tony & David did a great job . They went the extra mile.
9 octobre 2024
Avis spontané
Réponse de AnQ Movers
Dear Steve,
Thank you for the lovely feedback! Tony and David are really pleased to hear that you were happy with the service and that we could go the extra mile for you. Your recommendation means a lot, and we’re always here if you need us again in the future.
Best regards,
Gemma,
Customer Service Head
Excellent service
Excellent service
Both David and Tony were super helpful
Move was seamless
4 octobre 2024
Avis spontané
Réponse de AnQ Movers
Hello Nilesh,
Thank you so much for the kind words! We're really glad to hear everything went smoothly. It was a pleasure helping with your move, and Tony and David truly appreciate your feedback. Wishing you all the best in your new home!
Kind regards,
Gemma,
Customer Service Head
Great company to work with
Great company to work with! David, Rajan and Tony turned up on time, were super helpful and practical, and nice to have around. They also had packing materials to help with prep. We finished the load-up early and the unload went smoothly too.
Neil at the office was very detailed and helped work out a plan for the move, and was easy to get on the phone. As well as the quote, he was upfront on costs, and their rates are very reasonable.
The information we got in advance of the move was useful and clear and we were well prepared.
Based on my experience, I highly recommend AnQ movers.
26 septembre 2024
Avis spontané
Réponse de AnQ Movers
Hello Nico,
Thank you so much for your detailed and thoughtful review! We're really glad to hear that everything went smoothly and that our team — David, Tony,Rajan and Neil — could make your move a positive and well-organized experience. It means a lot to us that you appreciated both the hands-on support and the planning behind the scenes. Your recommendation truly encourages us to keep delivering the best service possible.
Wishing you all the best in your new home, and thank you again for choosing AnQ Movers!
Warm regards,
Gemma,
Customer Service Head
Neil and the team were so great given…
Neil and the team were so great given how little notice we gave them on getting us moved. We really underestimated how much stuff we had and they were very accommodating. Neil was great with contact and tackling the surprises that cropped up! Would recommend 10/10
24 septembre 2024
Avis spontané
Réponse de AnQ Movers
Dear April,
Thank you so much for your wonderful feedback! We’re really glad we could step in on short notice and help make your move happen smoothly. Neil and the team always aim to be as flexible and accommodating as possible — especially when those moving-day surprises pop up! We truly appreciate your recommendation and wish you all the best in your new place.
Best regards,
Gemma,
Customer Service Head
Extremely pleased
Extremely pleased with the end result.
My possessions were transported safely and professionally from London to Scotland overnight.
Throughout the entire process, the communication was eminently professional and clear.
The delivery guys themselves, Tony, David and Rajan were a joy to deal with.
Their hard work made my long distance house move hassle-free.
Definitely recommend. Worth every penny. I would definitely use AnQ Movers again in future and have no hesitation in recommending them to others. Five stars from me.
Thanks again. Take care.
23 septembre 2024
Avis spontané
Réponse de AnQ Movers
Dear Дарья,
Thank you so much for your heartfelt review and for trusting AnQ Movers with such a significant international move. We're thrilled to hear everything went smoothly from London to Kazakhstan, and that your belongings arrived safely and on time. It was a pleasure to support you throughout the process, and I’ll be sure to pass your kind words on to Victor, Neil— they’ll be delighted to know they made a difference.
Wishing you all the best as you settle into your new home, and thank you again for your recommendation!
Best wishes,
Gemma,
Customer Service Head
International Move.
International Move.
I recently used AnQ Movers to move my 5-bedroom property from London to Kazakhstan, and I could not be more impressed! From start to finish, the entire process was smooth and stress-free. The team handled everything, from carefully packing all our belongings to ensuring every item was securely protected for the long journey. The delivery was prompt, and everything arrived in perfect condition, exactly as planned. The pricing was very reasonable for the excellent service provided.Special thanks to Victor, Neil, and Gemma for their exceptional support throughout the move. If you are looking for a reliable, professional, and efficient removals company, I highly recommend AnQ Movers!
8 août 2024
Avis spontané
Tony and David did a great job
Tony and David did a great job. Move was done in a timely manner and with professionalism. Would definitely recommend.
Thanks you,
Viki
10 septembre 2024
Avis spontané
Réponse de AnQ Movers
Thank you so much, Viki! We’re really glad to hear that you were happy with the move. Tony and David truly enjoyed assisting you, and it means a lot to know you appreciated our professionalism and timing. Wishing you all the best in your new place — and thank you again for the recommendation!
Best regards,
Gemma,
Customer Service Head
Brilliant support
David and his team were very professional and cheerful, they made my moving experience as stress free as they could. I would definitely recommend.
6 septembre 2024
Avis spontané
Réponse de AnQ Movers
Hello Jaishree
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a stress-free moving experience with us. It was a pleasure helping you with your move, and I’ll be sure to pass your appreciation on to the team. Wishing you all the best in your new home — and if you ever need us again, we’re just a call away!
Best regards,
Gemma,
Customer Service Head
What a fantastic team
What a fantastic team! We just booked this company for the second time. They were super reliable, always helpful, even when we had to change our destination address last minute they were accommodating and sympathetic! On the day of our move, they arrived exactly on time, and handled our belongings with care the entire time. All mattresses were wrapped to ensure they weren’t damaged, and other furniture wrapped too. They were professional, patient, and kind.
We will definitely book A&Q for every move in the future. Thanks especially to David, Sunny, and Tony for everything today.
28 août 2024
Avis spontané
Réponse de AnQ Movers
Dear Jennifer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team once again. It’s great to know that David, Sunny, and Tony were able to meet your expectations and make your move as smooth as possible.
We appreciate your kind words about our reliability, professionalism, and care with your belongings. Your continued trust in AnQ Movers means a lot to us, and we look forward to assisting you with any future moves.
Thank you once again for your support and recommendation!
Best regards,
Gemma,
Customer Service Head
I had the worse experience with this…
I had the worse experience with this company. Unprofessional, scamers and dishonest.
Now they refuse to pay for the damaged furniture and the smashed door caused by their drive... They don't even deserve one star ...stay away from them
29 mars 2024
Avis spontané
Réponse de AnQ Movers
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience, as this is not reflective of the standard of service we strive to deliver at AnQ Movers.
We have attempted to locate your details in our system but, unfortunately, have been unable to find any records matching this incident. Additionally, we are not aware of any recent issues related to extra charges or poor service.
However, we take your concerns very seriously and would appreciate the opportunity to investigate further. Please contact us directly at 0203 790 7896 or via WhatsApp at 07360499972 so we can better understand what occurred and work to resolve any misunderstandings.
Best regards,
Gemma,
Customer Service Head
Do not use this terrible company
I used AnQ to move mine from London to Stoke and it was stress from the start. They arrived late. Had a man and a child arrive first loading my boxes. Then another guy turned up. One van left at 11am to make its way to Stoke. I left half an hour later to meet him there. The second van left at 3pm. I arrived at the new house by 2:30 and then waited another 5 hours for the two vans to turn up. By now it’s getting late. They rush putting everything in the house and put boxes upstairs that go downstairs and vise versa. They failed to reassemble my furniture that they dissembled, the broke my recliner sofa, they left half my belongings in the garden on the grass, they broke a mirror, and chopped wood on several items of furniture. They failed to reassemble my garden furniture claiming it was too late and they would return. They never did return. They ignored my calls and emails and just fobbed me off when they did answer. Worst removal company ever. Steer well clear of these cowboys.
3 avril 2024
Avis spontané
Réponse de AnQ Movers
Dear Natalie,
Thank you for your detailed feedback. I’m truly sorry to hear about the difficulties you experienced during your move from London to Stoke. We strive to provide excellent service, and I regret that we fell short in your case.
We had discussed your move in advance and provided a one-hour window for arrival between 8 AM and 9 AM. Our team arrived at 9 AM, and I apologize for any confusion regarding the time. We ensure that all our staff are over 18 years old, and I apologize if one of our team members appeared younger than expected.
Regarding the vans, one left early as per your request to pick up the keys, and you approved this arrangement. Given that it takes approximately 5 hours to drive from London to Stoke, it is expected that a later departure would result in a later arrival. Our goal is to complete each move to the best of our ability, even if it means working late to ensure everything is satisfactory.
The movers were instructed to place boxes as directed, considering the time constraints. Only the garden furniture was left outside as you indicated that you would handle the reassembly yourself. We were in the process of arranging for the reassembly but faced delays due to the distance and scheduling challenges.
We have responded to every call and email we received, and we apologize if there were any issues with our responses. We did our best to accommodate all your needs, but delays were influenced by factors beyond our control, such as estate agent timings for key pickup.
Regarding the reported damage, it was found that some scratches were due to wear and tear on older furniture. We couldn’t find details about the broken mirror, but we are committed to addressing any issues within our control.
Please contact us directly at 0203 790 7896 or via WhatsApp at 07360499972 so we can discuss this further and work towards a resolution.
Thank you for your understanding.
Best regards,
Gemma
Customer Service Head.
DO NOT USE THIS COMPANY
Horrendous experience. The men damaged nearly every item of furniture we owned. No apologies at all.
We listed all our inventory but they brought a small van which could have told you instantly wouldn’t be big enough so they had to do two trips. We were hit with a £250 cash demand for this at the end of the job which was down to their error not ours. Trying to claim on insurance for damaged items but no remorse at all from ANQ. Awful service. Avoid like the plague.
13 mars 2024
Avis spontané
Réponse de AnQ Movers
Hello Martha,
I’m truly sorry to hear about your experience and the issues you faced. This is not the level of service we strive to provide, and I apologize for the inconvenience and frustration you encountered.
Regarding the damage to your furniture and the issues with the van size, we only dispatch the van size that was agreed upon in advance. We will review our procedures to ensure that such issues are properly addressed in the future. Additionally, I want to clarify that our policy does not include any cash demands; all payments should be processed through official channels.
We’ve checked our records but could not locate your details in our system. Please contact us directly at 0203 790 7896 or 07360499972 so we can address your concerns more thoroughly and work towards a resolution. Your satisfaction is important to us, and we want to make this right.
Thank you for bringing this to our attention.
Best regards,
Gemma,
Customer Service Head
Trustworthy Company
The staff arrived on time, were very helpful and got the job done quickly. Their prices were also the most competitive. I recommend them without hesitation.
28 février 2024
Avis spontané
Réponse de AnQ Movers
Dear Peter,
Thank you for your wonderful review! We’re delighted to hear that our team arrived on time, was helpful, and completed the job efficiently. It’s also great to know that you found our prices competitive.
Your recommendation is highly appreciated, and we’re here to assist with any future moving needs. Thanks again for choosing AnQ Movers!
Best regards,
Gemma,
Customer Service Head
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