Anyclean.ca Avis 192

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really happy with the whole experience in choosing Anyclean. With a spat of illness/injury combined with a busy schedule, I fell behind in cleaning the house and was feeling overwhelm... Voir plus

Noté 5 sur 5 étoiles

Service was excellent from the very start of planning, we had lots of questions and they answered quickly...arrangements were made easily and lots of communication back and forth...really appreciated... Voir plus

Noté 5 sur 5 étoiles

Elizabeth was amazing. We hired her for a deep clean of our home as we get ready to sell our house. Her attention to detail was unmatched by any other service we’ve used before. I was very stressed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elizabeth and her team were wonderful! They let me know what to expect in advance and they delivered. I'm extremely pleased with the results.

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

Anyclean.ca a premier nationwide professional cleaning services company based in Canada, dedicated to providing exceptional cleaning solutions for a wide range of needs. Catering to both residential and commercial clients, Anyclean.ca offers a comprehensive suite of services including house cleaning, office cleaning, window washing, carpet cleaning, and specialized deep cleaning. This diverse array of offerings ensures that every corner of your space, no matter how specific, can be immaculately cleaned and maintained. Prospective customers can easily obtain a quote by visiting the Anyclean.ca website, where an intuitive online booking system simplifies the scheduling process. This user-friendly platform allows clients to book services at their convenience, with just a few clicks. We pride ourselves reliability and trustworthiness, employing a local team of highly trained and vetted professionals. Each team member is committed to upholding the highest standards of cleanliness and customer service, ensuring that clients can trust the care of their homes and offices to Anyclean.ca. Our dedication to excellence and local community involvement makes it a trusted leader in Canada’s cleaning services industry


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Fair price excellent service

Fair price excellent service. Bathroom went from the walking dead to buckingham palace

1 août 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Inanimate Carbon Rod,

Thank you for taking your time to write this amazing review, haha.

We look forward to serving you again.

Warm Regards,
AnyClean.ca

Noté 5 sur 5 étoiles

The cleaning by Kiran was excellent

The cleaning by Kiran was excellent. Price is fair and booking was easy. Will be back next month.

28 juillet 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Cameron,

Thank you for leaving us your feedback. We're thrilled to hear that you enjoyed your experience.

Kind Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

A professional clean

The cleaning staff did a nice job cleaning my place. It was easy to book online and they came with their own supplies.

30 juillet 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Shone,

We're thrilled to hear you are happy with the cleaning.

Thank you so much for rating us!

Best Regards,
AnyClean.ca Team

Noté 1 sur 5 étoiles

May as well clean yourself

Gave them a try but won't use them again. I ended up cleaning the bathroom myself as it looked untouched. Fridge was also not done well, still spills under the glass and crumbs in drawers. Almost even worse, the cleaner kept texting me asking why I was doing this to her and why I don't just clean myself if I know how to clean. She even tried to say I sent in before photos and pretended they were after, but they are timestamped. Unprofessional to have cleaners texting the clients late at night, only the owner should be handling complaints.

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Thoroughly Deep Cleaned

They were friendly, mindful, and thoroughly deep cleaned the fridge and freezer as requested. Thanks again!

22 juillet 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Kee,

Thank you for taking the time and leave your feedback. We appreciate your business and look forward to serving you again in the future.

Kind Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Very pleased with the services…

Very pleased with the services provided, they did a thorough job and went above and beyond my expectations.

22 juillet 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Karen,

Thank you so much for the kind words!

We're extremely happy to hear the team did a great job. We look forward to serving you again.

Warm Wishes
AnyClean.ca Team

Noté 5 sur 5 étoiles

They were amazing

They were amazing! Our refrigerator was in the garage for about a year during our home renovation and got very dirty inside. I was considering getting rid of it because I wasn't sure it was able to get cleaned. It was that bad.

Esther was able to make it look brand new again! She cleaned all the hard to reach areas between the tracks and within the drawers. Will definitely use them again.

11 juillet 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Soraya,

Thank you so much for taking the time to post this review. We sincerely appreciate your kind words, and we will make sure to forward them to the team. We're thrilled to hear that you're happy with the work.

Warm Wishes,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Cleaning experience

They were very professional!!
I had hot water heating and they steam cleaned underneath!! Don't think that has ever been done! The house looked so goid, i wanted to move back in!! Haha!!

30 juin 2025
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Réponse : Anyclean.ca

Dear Cheryl,

We greatly appreciate your feedback, knowing that our customers are happy with the services that we provide is what motivates us. And we look forward to serving you again.

Best regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

The Anyclean team provided an…

The Anyclean team provided an excellent, friendly cleaning team. They arrived when said and did a great job!. I would certainly recommend and will use their service again.

5 juillet 2025
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Réponse : Anyclean.ca

Dear Diane,

Thank you for taking your time to write this encouraging review.

We look forward to serving you again.

Warm Regards,
AnyClean.ca

Noté 5 sur 5 étoiles

Woowww, really impressed.

I am beyond impressed with the service I received! The team was punctual, professional, and incredibly thorough. They paid attention to every detail, leaving my home spotless and fresh. It's not easy to find a company that truly takes pride in their work, but this team exceeded all my expectations. I highly recommend them to anyone looking for reliable, high-quality cleaning. I will definitely be booking with them again!

5 juillet 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Flav,

We sincerely appreciate you taking the time to post your review. Thanks a bunch! for the kind words.

We look forward to serving you again in the future.

Warm Wishes,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Respectful cleaners and excellent…

Respectful cleaners and excellent quality of service.

4 juillet 2025
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Réponse : Anyclean.ca

Dear Jamelia,

We sincerely appreciate you taking the time to post this review. We are so glad you're happy with the cleaning service the team has provided.

We wish you all the absolute best and thank you for using our services.

Best regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

It was a challenging job

It was a challenging job. They did it very well. I am very grateful.

26 juin 2025
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Réponse : Anyclean.ca

Dear lori,

Thank you for leaving us your feedback. We're thrilled to hear that you enjoyed your experience.

Kind Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Awesome

Awesome, arrived early, great communication during and after the clean. The team made our home shine.

18 juin 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Chris,

Thank you for taking the time and write this encouraging review.

We look forward to serving you again.

Warm Regards,
AnyClean.ca

Noté 1 sur 5 étoiles

I hired Any Clean for a Move Out Clean

I hired Any Clean for a Move Out Clean, and the experience was incredibly frustrating from start to finish. The cleaning itself was subpar — several areas were left untouched, and the overall attention to detail was lacking.

However, the real issue began when management called us midway through the service and, shockingly, became aggressive and swore at us during the conversation. We were completely taken aback by the level of unprofessionalism.

After the job was done sub-optimally, we attempted to file a complaint. Instead of taking accountability, the company dismissed our concerns outright. When we requested to escalate the issue or speak with someone higher up, we were told flatly that it wasn't possible.

This company clearly has no interest in customer satisfaction or professional conduct. I would strongly advise against using their services. Save yourself the frustration — look elsewhere.

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful people

Wonderful people! Great job done! We are very happy with the cleaning of my house, which included three bedrooms, two bathrooms, a kitchen, a living room, and all windows and doors. I will highly recommend Anyclean to everyone as the most cost-effective and top-notch service providers.

30 mai 2025
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Réponse : Anyclean.ca

Dear Rohit,

We sincerely appreciate you taking the time to post your review. Thanks a bunch! for the kind words.

We look forward to serving you again in the future.

Warm Wishes,
AnyClean.ca Team

Noté 5 sur 5 étoiles

I used anyclean.ca in Vancouver and am…

I used anyclean.ca in Vancouver and am very happy with the service provided. I needed something last minute and they accommodated me and did a great job to boot.

28 mai 2025
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Réponse : Anyclean.ca

Dear Alex,

We sincerely appreciate your feedback. Thank you so much for the kind words.

Best wishes,
AnyClean.ca Team

Noté 1 sur 5 étoiles

Do NOT book this company for any type…

Do NOT book this company for any type of cleaning.
I paid over $700 for a deep cleaning. Nothing was done properly not even a basic or surface clean was done.
I voiced my concerns and tried to get refunded or get the cleaning actually done properly. They offered to send back the same cleaners!!! Three people who were very nice and pleasant but don't know how to clean at all. I wish I was exaggerating but I'm not. It seems like they use some type of government funding to employ these people but they are not cleaners in any way. I could be wrong about the government funding.
These poor people cleaned for 6 hours and I assumed that after six hours they must have done a good job. I instantly saw nothing was actually clean or cleaned properly.
The lady who was supposed to deep clean the kitchen was on her phone the entire 6 hours.
I'm not talking about the things I did wrong like not emptying my fridge or cupboards, as that was my fault completely. Literally nothing was clean!!! Some things were worse.
I didn't want the same cleaners or company coming back into my home because they still couldn't clean. Why would I have them back again? I did ask if they knew what to clean or correct or if they had been trained and neither had been done by the people running the company. I also asked if these poor people would get paid again for coming out and they said no they would not.
This is wrong on every level. I am beyond dissatisfied and disappointed. It took me over a month to write this review as I wasn't sure about leaving it, as I don't like to leave negative comments. I decided to leave the review to save other people from losing over $700 and a lot of time spent trying to get this company to be fair and help the customer. I wasted a whole day waiting for the cleaners and my house was still not clean. This whole experience is one of the worst I've experienced and it is mainly because the owners don't care and don't stand by their work.
Please do not trust this company!!! You are better off not getting your place cleaned at all rather than getting this company to clean your home or business.

Look for the other negative reviews!!! The word is getting out. Do not trust this company!!!

18 avril 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Kiran,

I hope this message finds you in good health.

We were surprised to see your review, particularly as we have been in communication for over a month regarding the scheduling of a recleaning.

At our company, we take our responsibilities seriously and strive to meet your expectations. However, it appears there has been some inconsistency in your requests concerning the recleaning.

I would like to clarify that if there were minor areas missed, it is not standard practice to dismiss our cleaners, especially since they are prepared to return for additional service. As you noted, three cleaners worked diligently for over six hours, and we have photos and videos, along with your messages, indicating that you were satisfied with the results at the time of payment.

We are uncertain about your reference to government employees; our cleaners are committed and are responsible for completing their tasks, as we have discussed previously.

Thank you for your understanding.

Best regards,

Noté 1 sur 5 étoiles

I would strongly advise against using…

I would strongly advise against using this company in the London area. The crew that was booked for a spring deep clean of my home required the finish on my acrylic tub and shower floor in both my bathrooms.
They used an abrasive cleanser on a surface that they should lot have.
The company will not address the issue stating that I waited too long to report the issue.
They take no responsibility and have done damage to my home.
I would never have them back in my home.

1 mai 2025
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Réponse : Anyclean.ca

Dear Kim,

I hope all is well.

We regret to learn that your experience with our services did not meet your expectations.

Please be assured that we take damage claims very seriously. However, we received your claim regarding damage to your tub two weeks after our service was completed. Additionally, we have photographic evidence from before and after the cleaning that indicates no damage was inflicted on the tub.

Should you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for your understanding.

Best regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Job WELL done

The girls were very personable & clear & persice in explaining what & how they were to do

The end results were awesome !

9 mai 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Don,

Thank you for leaving us your feedback. We're thrilled to hear that you enjoyed your experience.

Kind Regards,
AnyClean.ca Team

Noté 4 sur 5 étoiles

4 stars, but with a caveat

I decided on a 4 because management did such a great job addressing my concerns in a timely manner, but the team that was dispatched left a sour taste in my mouth.

On my birthday, my father in law went into hospital and, long story short, ended up in palliative care 3 weeks later. Needless to say, those three weeks were extremely stressful for the whole family. My sister decided buy a spring cleaning of my house as a b-day gift. I only mention this to provide a bit of context.

The cleaners were scheduled to arrive for 10am on the Wednesday, but they didn't show up until around 11am, when I had an online meeting scheduled. So I didn't have time to do a walk-through, or discuss the scope of work before they started. The male cleaner was somewhat rude and dismissive, and I didn't appreciate the way he berated his female partner for grabbing the "wrong" kind of gloves. They rushed through the service, spending about 2.5 hours, when the quote was for 3-4, and doing everything only partially. Things that weren't done: tops of baseboards, corners in all rooms, under the bed, light fixtures, etc. There was a lot. For me, the worst was that he didn't want to walk through the house before starting the work, and did not check in with me before leaving, so I didn't have an opportunity to address the issues before they were gone.

Henry, at head office, addressed these issues, and offered them to come back on Saturday, which was fine. But when they didn't arrive 30 minutes after they were supposed to, he contacted them, and I guess they were having car trouble. Henry tried to reschedule for early the following week, but we'd already emptied out all of our kitchen cabinets and could not live like that for another several days. He arranged something for Sunday morning (Mother's Day) and I was very clear the work would need to be finished by a certain time, so we could visit with my Mother in Law (hence the palliative care comment above).

The female partner showed up on Sunday morning, right on time, and did an AMAZING job!! She took a little bit longer than we were comfortable with, and we were a bit late for our Mother's Day event, but she did excellent work, thoroughly and with care, which I really appreciated.

Honestly, with Henry's responsiveness, and the cleaner's attentiveness without her partner, I truly feel like it was the guy who let the rest of us down. I wish I could remember his name. The company definitely redeemed themselves.

Would I recommend this company based on this experience? Probably not. You might end up with a bad team. Did they ultimately deliver on their promised service? Absolutely. I appreciate the great lengths they went through to rectify the problems, but the problems should not have happened to begin with, especially since it was all due to the attitude and work ethic of the male team member.

11 mai 2025
Avis spontané
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Réponse : Anyclean.ca

Dear Tina,

Thank you so much for rating us and for your honest review. We appreciate your cooperation and understanding. We hope you can give us a second chance to serve you again.

Kind Regards,
AnyClean.ca Team

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