Anyclean.ca Avis 192

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really happy with the whole experience in choosing Anyclean. With a spat of illness/injury combined with a busy schedule, I fell behind in cleaning the house and was feeling overwhelm... Voir plus

Noté 5 sur 5 étoiles

Service was excellent from the very start of planning, we had lots of questions and they answered quickly...arrangements were made easily and lots of communication back and forth...really appreciated... Voir plus

Noté 5 sur 5 étoiles

Elizabeth was amazing. We hired her for a deep clean of our home as we get ready to sell our house. Her attention to detail was unmatched by any other service we’ve used before. I was very stressed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elizabeth and her team were wonderful! They let me know what to expect in advance and they delivered. I'm extremely pleased with the results.

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

Anyclean.ca a premier nationwide professional cleaning services company based in Canada, dedicated to providing exceptional cleaning solutions for a wide range of needs. Catering to both residential and commercial clients, Anyclean.ca offers a comprehensive suite of services including house cleaning, office cleaning, window washing, carpet cleaning, and specialized deep cleaning. This diverse array of offerings ensures that every corner of your space, no matter how specific, can be immaculately cleaned and maintained. Prospective customers can easily obtain a quote by visiting the Anyclean.ca website, where an intuitive online booking system simplifies the scheduling process. This user-friendly platform allows clients to book services at their convenience, with just a few clicks. We pride ourselves reliability and trustworthiness, employing a local team of highly trained and vetted professionals. Each team member is committed to upholding the highest standards of cleanliness and customer service, ensuring that clients can trust the care of their homes and offices to Anyclean.ca. Our dedication to excellence and local community involvement makes it a trusted leader in Canada’s cleaning services industry


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 4 sur 5 étoiles

Good and affordable

My place was disgusting so I looked around for cleaners. Got a quote within an hour from anyclean and booked the service. The 3 gentlemen that cleaned my place were very friendly. They cleaned it so well in 3 hours. Other than a few mishaps, I'm very happy with the service.

28 décembre 2024
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Réponse : Anyclean.ca

Dear Symona,

Thank you so much for rating us and for your honest review, we appreciate your cooperation and understanding, we look forward to serving you again.

Kind Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

The team that came to clean our place

The team that came to clean our place, was very professional and respectful. I’m happy with the work they have done. I will definitely go back with them again. 10/10

20 décembre 2024
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Réponse : Anyclean.ca

Dear Musawer,

Thank you so much for leaving us your feedback, we sincerely appreciate you giving us a 10/10 thank you for the encouraging words.

Best Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Happy Customer

I was very pleased with my cleaner he went above and beyond to cleaning my apartment. I would tell my family and friends to get their apartment and houses cleaned using Anyclean 😊

19 décembre 2024
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Réponse : Anyclean.ca

Dear Susan,

We're pleased to hear that you are happy with the service, thank you for rating us, and we look forward to serving you or your family and friends in the future.

Warm Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

They did what another company refused…

They did what another company refused to do; clean my aging father's home. It was in very bad shape, and they did better than I expected. I believe they left the home about as clean as it could possibly get, and considering the state it was in, we were very impressed.

The interactions with staff were all very positive and accommodating. Great work!

18 décembre 2024
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Réponse : Anyclean.ca

Dear Tadeo,

We're very grateful for you taking the time and leaving us your feedback, we're happy that you're satisfied with the service.

We look forward to assisting you in the future with your cleaning needs.

Warm Wishes,
AnyClean.ca Team

Noté 1 sur 5 étoiles

NOT recommended : We had our service booked for today and…

Below average service. The cleaners were very unprofessional, did not understand the tasks that were mentioned in our booking, were extremely rude and non compliant. The agent on phone was not helpful and was unable to answer basic questions. I am very unhappy and unsatisfied for the quality of service for what I paid.

17 décembre 2024
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Réponse : Anyclean.ca

Dear Shavika,

Thank you for your feedback we're sincerely sorry for your experience.

However, please note that as soon as you contacted us regarding your concerns, we immediately got back to you and offered to fix any areas you weren't satisfied with unfortuntlly you didn't give us any chance to fix any areas and decided to leave us your feedback instead.

Please note we're still ready to rectify any areas that weren't up to our standard.

We look forward to you getting back to us.

Best wishes,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Best experience 👍

11 décembre 2024
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Réponse : Anyclean.ca

Dear Tushar,

Thank you so much for leaving us your feedback, we sincerely appreciate it.

Kind Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

So happy with the cleaning provided

So happy with the cleaning provided. Very thorough and professional. Much attention to detail in all aspects. We are extremely happy with the cleaning service. Would definitely recommend to all family and friends. Thank you.

9 décembre 2024
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Réponse : Anyclean.ca

Dear Angelo,

We sincerely appreciate your feedback, thank you for rating us.

A thorough job is what we always try to achieve, we look forward to serving you in the future.

Best Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Easy booking process

Easy booking process. The team who came did an amazing job and were very professional. I would highly recommend. Extremely happy with the work.

8 décembre 2024
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Réponse : Anyclean.ca

Dear Jay,

Thank you so much for your feedback & encouraging words will make sure to forward them to the team.

We're glad you're satisfied with the work and we look forward to assisting you with your cleaning needs in the future.

Warm Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Great services

Clear communications, easy logistics, speedy response, friendly staff, good cleaning services. Would use again in a future.

1 décembre 2024
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Réponse : Anyclean.ca

Dear Raikhan,

Thank you for leaving us your feedback, we highly appreciate your kind words, we would love to assist you with your cleaning needs in the future.

Warm Wishes,
AnyClean.ca Team.

Noté 1 sur 5 étoiles

I recently hired the company Anyclean…

I recently hired the company Anyclean for a move out clean for my 1 bedroom apartment. The only good thing was they arrived on time. When they entered the unit 1 member of the crew complained of a bad smell, and refused to work. I asked what exactly he was smelling he would not say. I had a cat so I thought maybe he was allergic to the cat and that was why he refused. I told him that I don't smell anything and the unit was far from a hoarders place or anything like that. I also told him I have had multiple people over to the unit during the course of the week and no complaints were made. So I let them leave. I cleaned the unit myself with the help of a friend. It is my belief that the cleaning crew that day just plain and simple didn't want to work that day, and went somewhere else for a easier job. My advice don't hire them and do everything yourself.

29 novembre 2024
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Réponse : Anyclean.ca

Dear Ben,

Thank you for sharing your feedback,

Kindly note the team that was sent to your property has been doing multiple jobs daily with no complaints.

The reason the team refused to work is because of the state and smell of the property which was NOT mentioned to us when the booking was made one of the team members VOMITED due to the state & smell of the property DESPITE, all of this the team and we informed you we would be more than happy to assist you if you can get rid of the smell since we don't want to leave a customer unsatisfied, the reason was not about them not wanting to work since they came prepared with all the equipment on time as mentioned in your feedback.

Best Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Absolutely amazing.

Absolutely amazing.
Scheduled easily online.
Purchased a house and the previous owners left it filthy.
The team did a fantastic job of not only getting it move in ready for us but also cleaning every detail of the residence.
They went above and beyond.
They were there for about 8.5-9 hours and the place was sparkling.
The hours the cleaning took was based on the condition of the home.

26 novembre 2024
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Réponse : Anyclean.ca

Dear Krystle,

Thank you so much for the encouraging and kind words, us as a company and the cleaning team really appreciate your support, thank you for trusting our services.

We look forward to serving you again in the future.

Warm Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Excellent

Arrangements were made efficiently, the cleaning crew came on time and did a good job, and the price was reasonable.

17 novembre 2024
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Réponse : Anyclean.ca

Dear Kristi,

We're extremely happy to read your kind words, thank you for taking the time to rate us, we look forward to assisting you with your cleaning needs in the future.

Best Wishes,
AnyClean.ca Team

Noté 5 sur 5 étoiles

They did a really thorough clean

They did a really thorough clean. They were able to clean tough spots in cupboards. Bathrooms and kitchens were very well done.

16 novembre 2024
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Réponse : Anyclean.ca

Dear CM,

Your feedback is greatly appreciated, thank you for trusting our services, we're thrilled to hear the team did a thorough job,

Warm regards,
AnyClean.ca Team

Noté 1 sur 5 étoiles

Yesterday I had 2 ladies come to clean…

Yesterday I had 2 ladies come to clean for a MOVE OUT.

They arrived 1.5 hours late.

I had expected a crew to come knowing what was to be done, but thought maybe as professionals they would surprise me.

Then they asked to use my vacuum as theirs died. What cleaning company would come without a backup vacuum??

When they were done they offered that I go and check their work. I said "I trust you" as I was too tired after an exhausting day cleaning out our garage and workshop to make a walk around and gave each of them a $50.00 tip as I know this is hard work and I like to support service workers and they seemed like lovely ladies!

I was told then that my vacuum had a problem and I assumed they had at least got the vacuuming accomplished because they didn't indicate they didn't get the job done. Well, I checked the vacuum after they left and it appeared to work just fine, and as I tested it in the livingroom I saw that they hadn't vacuumed the livingroom at all. I then went upstairs and was absolutely shocked! NO vacuuming was done, no baseboards were wiped and were just filthy, they cleaned the shower doors but left dirty shoe prints on the floor of the shower. The ledges around the shower were dirty and along the floor and shower had not been cleaned. I wiped the ledge around the vanity and it had not been cleaned! I had to clean behind the toilet seat that they missed. Some of the drawers in the kitchen were left unclean. These ladies, although very nice are not professional cleaners! Most of the rooms were virtually empty and they should have been able to go through quickly enough...but to not even vacuum?? Why not tell me they couldn't if they thought the vacuum didn't work well?? But to say nothing about that or that they didn't do any baseboards! That was all they had to do do in the bedrooms - vacuum and baseboards! They did nothing!

I spent 3 hours in a panic doing the cleaning and vacuuming myself as I would be embarrassed to leave things as they were. I didnt even think to take pictures due to the time restraint and didn't plan to make it an issue until I realized just how little they had done!

I am just stunned by this experience and I got no satisfaction from the company. They kept offering me a reclean when they knew we had already cleaned and vacated! I swear this is a scam company! AVOID!

13 novembre 2024
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Réponse : Anyclean.ca

Dear Tracy,

We appreciate your feedback, please accept our most sincere apology, kindly note your feedback is valuable to us.

After thoroughly investigating your complaint and going through your details for Invoice #5194 & Job #5093 we have promptly responded to your concerns and offered a re-clean the next day however, you informed us that a re-clean is not suitable since you had to move out and did the cleaning yourself unfortunately.

However, we tried our best to solve this matter by asking for photos of the messed areas so we could have evidence if we wanted to take any other route to solve your situation but NO PHOTOS were provided to us therefore no other solutions were presented.

Please note we always inform all of our teams to ask the client to check the list of the areas booked to avoid such issues and any messed areas would be fixed on the spot, however, unfortunately, you didn't check any areas.

Kindly note if you wish to discuss this further we're more than happy to assist you.

Kind Regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Recommend

Very good communication and so hard working.It was a pretty heavy duty job and they came in with such a helpful mindset and were so diligent. Totally recommend

11 novembre 2024
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Réponse : Anyclean.ca

Dear Crystal,

Thank you for your feedback, we're happy to hear the team was helpful and worked hard, we will make sure your kind words will be forwarded to them.

Thank you for recommending us and we look forward to serving you again.

Best regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Professional, reliable and a sparkling home

Any clean just finished the deep clean that we needed to put our home on the market. They showed up with one days notice, multiple personnel, and from the first phone call to the last they were professional and prompt. I received texts along the way, letting me know how the progress was going. I could use them again in a heartbeat. Our home was sparkling and so were their smiles.

8 novembre 2024
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Réponse : Anyclean.ca

Hi,

Thank you so much for leaving us your feedback, we thrive on feedbacks such as yours.

We're thrilled the team did a sparkling job and we look forward to serving you again.

Warm regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Great Service!

Easy to book...received timely reminders. Showed up on time. Work was very well done and the cost was excellent. Staff were very pleasant and cleaned up after the work was done.

7 novembre 2024
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Réponse : Anyclean.ca

Dear Heather,

We sincerely appreciate you taking the time and posting this review, We are so glad you're happy with the cleaning service the team has provided.

We wish you all the absolute best and thank you for using our services.

Best regards,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Beauty was great and a professional

Beauty was great and a professional. She went above and beyond!

3 novembre 2024
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Réponse : Anyclean.ca

Dear Javae,

We sincerely appreciate your feedback, thank you so much for the kind words.

Best wishes,
AnyClean.ca Team

Noté 5 sur 5 étoiles

Great service

Great service, cleaners in Kitchener did top job!

2 novembre 2024
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Réponse : Anyclean.ca

Hi,

Thank you so much for rating us, we're thrilled to hear our team offered you a great service, and we look forward to assisting you with your cleaning needs in the future.

Kind regards,
AnyClean.ca Team

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