Anyclean.ca Avis 192

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really happy with the whole experience in choosing Anyclean. With a spat of illness/injury combined with a busy schedule, I fell behind in cleaning the house and was feeling overwhelm... Voir plus

Noté 5 sur 5 étoiles

Service was excellent from the very start of planning, we had lots of questions and they answered quickly...arrangements were made easily and lots of communication back and forth...really appreciated... Voir plus

Noté 5 sur 5 étoiles

Elizabeth was amazing. We hired her for a deep clean of our home as we get ready to sell our house. Her attention to detail was unmatched by any other service we’ve used before. I was very stressed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elizabeth and her team were wonderful! They let me know what to expect in advance and they delivered. I'm extremely pleased with the results.

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

Anyclean.ca a premier nationwide professional cleaning services company based in Canada, dedicated to providing exceptional cleaning solutions for a wide range of needs. Catering to both residential and commercial clients, Anyclean.ca offers a comprehensive suite of services including house cleaning, office cleaning, window washing, carpet cleaning, and specialized deep cleaning. This diverse array of offerings ensures that every corner of your space, no matter how specific, can be immaculately cleaned and maintained. Prospective customers can easily obtain a quote by visiting the Anyclean.ca website, where an intuitive online booking system simplifies the scheduling process. This user-friendly platform allows clients to book services at their convenience, with just a few clicks. We pride ourselves reliability and trustworthiness, employing a local team of highly trained and vetted professionals. Each team member is committed to upholding the highest standards of cleanliness and customer service, ensuring that clients can trust the care of their homes and offices to Anyclean.ca. Our dedication to excellence and local community involvement makes it a trusted leader in Canada’s cleaning services industry


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4,5

Excellent

TrustScore 4.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Sayed and his team arrived on time

We had a great experience with Anyclean.
Sayed and his team arrived on time, worked hard and left my place sparkling. They were courteous and friendly and it was clear that they took pride in their work. I had never used Anyclean before so I was skeptical but Sayed and his team were great!

31 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you for trusting Anyclean! We're delighted to hear Sayed and his team impressed you with their hard work and professionalism. We appreciate your feedback!

Noté 5 sur 5 étoiles

Exceptional House Cleaning

I do not usually write reviews, but I have recently found that they are indeed very valuable in navigating online selecting of service providers. Let me start by saying that I am giving AnyClean a full 5 Stars as it was well earned! Read on for more details or accept that and book them today.

I was moving and needed a very deep clean in the place I was going. The dirt, grime and filth was built up and I was worried that no one could clean it up! The smells were terrible! I found AnyClean, had a great chat on the phone about my needs and what outcome I was looking for. They had a full list of services that I could pick and choose from. I selected what I wanted and stressed I needed the deepest clean possible!

The team arrived and the first discussion was not good! I did not like the tone, approach or way the supervisor addressed my concerns. But we moved past that with dialogue to get on the same page. IF I had given up at that point I would have lost out on the best cleaning I have ever seen done in a home!

The team that worked on the house were beyond thorough! Unlike “other” cleaners that charge per hour and you know are ignoring or skimming over things, AnyClean as their work is based on the menu selection is not hourly! They do the work till it is done! You can not beat that!

The team spent hours ensuring every detail was covered and I was “happy” with the work at each stage. They focused on the work, did not take any smoking breaks or long absences from the tasks, even when I insisted they break to rest, they kept at it!

It was worth every cent and if you look at the services are better priced than the others and you get SO MUCH MORE!

They have my loudest recommendation! You will not be disappointed and remember to be clear in what you want, what you need and what your budget is! If you do that they will work with you!

24 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you for sharing such a detailed review! We’re thrilled that despite the initial hiccup, our team delivered the deep clean you needed. It’s fantastic to hear that the thoroughness and commitment to detail exceeded your expectations. Your advice on clear communication is invaluable, and we're glad you felt the service was worth every cent. We truly appreciate your recommendation and look forward to assisting you again!

Noté 5 sur 5 étoiles

Staff did an absolutely amazing job of…

Staff did an absolutely amazing job of cleaning my daughter’s student housing apartment. It looked like new once the crew was done. The place looked 10000% better than they originally moved in. Thank you so much!

26 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you, Melanie! We're thrilled our team made your daughter's student apartment look like new. We're glad we could exceed your expectations. Looking forward to helping again!

Noté 5 sur 5 étoiles

I got them clean my washing machine and…

I got them clean my washing machine and was quite happy with the work they did.

23 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you, Anh! We're glad you're happy with the washing machine cleaning. We appreciate your feedback and look forward to serving you again!

Noté 5 sur 5 étoiles

Amazing - 10/10

This was our first time using Anyclean, but it won't be our last! We wanted our entire basement carpet deep cleaned. The service was amazing and Parfaite was just as her name suggests, PERFECT :) She got stains out that we thought there was no hope for and she even gave us some cleaning tips & advice. I had also forgotten add our basement closet to the order so when she arrived she allowed me to add it to our clean no problem. The basement is so clean and fresh now. It smells amazing and it looks brand new. I highly recommend Anyclean as they are affordable, on time, quick, efficient, and do a great job! A HUGE thank you to Parfaite who did such an amazing job! :D

23 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you, Megan! We're thrilled to hear Parfaite exceeded your expectations and made your basement look and smell brand new. We appreciate your recommendation and look forward to serving you again!

Noté 5 sur 5 étoiles

Great Job!

Great cleaning, wonderful & caring attitude, very prepared for all tasks. Went above & beyond our expectations!

22 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you, Linda! We're delighted our team exceeded your expectations and took great care in their work. We look forward to serving you again!

Noté 5 sur 5 étoiles

Before moving into our new home the…

Before moving into our new home the team was able to arrange a deep clean of the entire premises. There was a glitch with the entry code but they were kind enough to wait and work through the process with us. There dedication to getting the job done was truly appreciated. They went above and beyond by cleaning up the garage area which was not in the original quote. Great communication and service.

9 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you, Nancy! We're so glad our team could assist with the deep clean and resolve the entry code issue smoothly. It's great to hear they went above and beyond, including the garage. We appreciate your feedback!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Very happy with the outcome. They helped us with a move out clean.

12 août 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you, Deniz! We're thrilled to hear you were happy with the move-out clean and our customer service. We look forward to assisting you again!

Noté 3 sur 5 étoiles

Not impressed

While the guys who came were friendly, they did not do a very good job. Some bedroom furniture did not get dusted, there is still dust on the ceiling in the bedroom and living room. I wonder if they cleaned the bathtub at all or if they did, they used only water. The top of the kitchen cabinets are still dusty and the countertop was sticky! I paid for a “Deep cleaning” but I certainly didn’t get it. I won’t hire them again.

31 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Thank you for your feedback, Bibi. We’re sorry to hear the service did not meet your expectations. We take this seriously and will review the situation to ensure it doesn’t happen again. Your comments will help us improve, and we’d be happy to discuss this further with you to resolve the matter

Noté 5 sur 5 étoiles

Great experience

Great experience. Easy to book, strong communication and the team paid good attention to details to deliver a clean house in the end. They worked hard. Thanks!

11 août 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Phill,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. It’s fantastic to know that our team’s hard work, communication, and attention to detail made a positive impression on you. We always strive to provide the best service possible, and your kind words reaffirm our efforts. We look forward to serving you again in the future!

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

Good experience

A team that worked hard. Missed some areas that were to be cleaned, but given the extent of the filthy environment, a great job overall

1 août 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Anne,

Thank you for your honest feedback. We're glad to hear that our team worked hard and that you were satisfied with the overall outcome despite the challenging conditions. We appreciate your understanding and will take note of the areas we missed to improve for future services. Your input helps us grow and ensures we continue striving for excellence.

Warm regards,
The Anyclean.ca Team

Noté 1 sur 5 étoiles

Do not give them your credit card number

I don’t have anything bad to say About the work that they did.
They were supposed to clean the upstairs the main floor And the basement
My client called me today to say they only cleaned the basement. They sent two guys. They were there for 2 1/2 hours and they charged me $400.
I got in contact with the owner of the company and basically told me to screw myself.
Do not I repeat do not give these people your Visa card number. They will overcharge you for work that they do.
Now I have to deal with visa fraud department to try to get my money back
I have no problem paying somebody to do good work, which they did, but they did not do what they said in the contract that they were going to do.

9 août 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Jason,

We sincerely apologize for the negative experience you’ve described. We take all feedback very seriously and are committed to resolving any issues our customers may encounter. While we are glad you appreciated the quality of the work performed, we regret that the service did not meet your expectations in terms of the areas to be cleaned.

We also want to address the concern about your payment. We value transparency and fairness, and we are deeply sorry if there was any misunderstanding. We would like the opportunity to discuss this further with you and investigate the issue. Please reach out to us directly at [contact information], and we’ll do everything we can to resolve it.

Your satisfaction is important to us, and we appreciate the opportunity to make this right.

Warm regards,
The Anyclean.ca Team

Noté 1 sur 5 étoiles

You just quoted my wife 900 $ to clean…

You just quoted my wife 900 $ to clean a 1 bed and den of less than 1000 sf.
I wonder if your head office knows what your up to?

8 août 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Ken,

Thank you for bringing this to our attention. We apologize if the quote provided did not meet your expectations. Our pricing is based on a number of factors, including the specific requirements of the cleaning, and we always aim to be transparent and fair in our estimates.

We would appreciate the opportunity to review the details of your quote to ensure everything was calculated correctly. Please feel free to contact us directly so we can better understand the situation and address any concerns.

Warm regards,
The Anyclean.ca Team

Noté 1 sur 5 étoiles

This was an absolute terrible…

This was an absolute terrible experience. The communication with the business owner was horrible. They were utterly rude, disrespectful, unapologetic, and didn't take any responsibility or ownership for their cleaners doing a terrible job. I would never recommend this business to anyone. The house was empty with absolutely no furniture. There is no excuse for them not being able to clean what was included in the contract. The contract tasks were not fulfilled and they did not follow through on any of the values on their website.

2 août 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Samantha,

We are truly sorry to hear about your experience and deeply regret that our service did not meet your expectations. We always aim to provide high-quality service, and it’s clear from your feedback that we fell short in this instance. We apologize for any poor communication and lack of accountability that you encountered. This is not reflective of the values we strive to uphold.

We would appreciate the opportunity to make things right and ensure that your concerns are addressed. Please contact us directly so we can discuss how to rectify the situation and learn from this experience.

Thank you for your feedback, as it helps us improve.

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

Highly recommended

Very polite staff. Rahila is very nice lady.
My condo became spotless and smells good.
They did a great job and I will definitely use their service again.
Highly recommended…

24 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Shiraz,

Thank you so much for your kind words and for recommending our services! We're thrilled to hear that you were pleased with the results and that Rahila and the team left your condo spotless and smelling great. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

The staff was friendly and courteous

The staff was friendly and courteous. They did a great job at cleaning. Would recommend them to anyone looking for a great company.

25 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Alex,

Thank you for your wonderful feedback! We're delighted to hear that our staff made a great impression and that you were happy with the cleaning service. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

Great service for move-in cleaning

I used Anyclean services recently for a move-in cleaning. Very happy with the result, the cleaners' team was very professional and thorough. Will definitely rely on their services again.

11 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Marina,

Thank you for choosing Anyclean for your move-in cleaning and for sharing your positive experience! We’re thrilled to hear that our team was professional and thorough, and that you were happy with the results. We look forward to serving you again in the future!

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

Recently ordered a cleaning from…

Recently ordered a cleaning from anyclean, the Cleaner Benjamin was polite, nice, well mannered and left the apartment spotless and smelling amazing. Will definitely call them again!

9 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Vadim,

Thank you for your fantastic feedback! We're delighted to hear that Benjamin provided you with excellent service and left your apartment spotless and smelling amazing. We truly appreciate your kind words and look forward to serving you again in the future.

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

2 Amazing and patient workers came and…

2 Amazing and patient workers came and spent hours cleaning our carpet that was in horrible condition! Would definitely recommend!!

4 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Aila,

Thank you for your wonderful feedback! We're so happy to hear that our team provided you with amazing service and took the time to thoroughly clean your carpet. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Warm regards,
The Anyclean.ca Team

Noté 5 sur 5 étoiles

AnyClean has been a great company to partner with

AnyClean has been a great company to partner with. Their easy going and well organized with providing jobs. I highly recommend them.

2 juillet 2024
Avis spontané
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Réponse : Anyclean.ca

Dear Sparkle Heavenly Cleaning,

Thank you so much for your kind words and recommendation! We truly value our partnership and are delighted to hear that you’ve had a positive experience working with us. We look forward to continuing our successful collaboration.

Warm regards,
The Anyclean.ca Team

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