Apcchoice Apc Overnight Avis 

I did laugh when I came to leave a review and saw an average rating of 1.9 stars! I have had the "pleasure" of dealing with this company twice this year, and both times they have failed to deliver the items. Literally, you have one job - to deliver parcels - and both times you have failed. Organising redelivery was equally painful, requiring ME to go back and forth between the companies I had ordered from and this delivery company. I have paid for a delivery service - it should be YOU that's sorting out delivery issues, not me. I'm not a delivery company, YOU are. Perhaps spend this year trying to get the basics sorted - right day, right address, perhaps even the right item if you're feeling like taking on a challenge! Flippin' heck. How are you still operating?

APC Overnight? More like APC four days later. No response to attempts to communicate with them. No proactive notification not coming on specified day. Only saving grace was I was in when they did eventually turn up and the driver gave me no hassle about refusing the item that was so late it was past use. Shame on Robert Dyas for using these people.

Same as everyone else, pushed back delivery, no notification. Absolutely shocking service. It’s really not hard to run a delivery service. Sack the manager and get someone who knows what they’re doing.

Awful, avoid at all costs. Two days taken off work and money spent on electrician who had no item to wire in. Next day delivery - a joke, non existent service. Days of emails saying parcel will be delivered then delayed, even though tracker says van ten minutes from house and one stop away, but still failed to deliver on multiple occasion's. After a week, I had to request a refund of item from seller. Do not rely on this company for speedy delivery and expect your items to go missing or arrive damaged.

Said they were going to deliver today, then wrote to say there was a delay and would let me know when. Waited four days for parcel. Unacceptable delivery service.

Left note on website where to left parcel if no one home and guess what? Back to depo WTF is that website for !!!!!

First occurrence. Days late at delivering the package and waited for me to message them before the important package was delivered.

Second most recent time van seen on tracker less than 10 mins away, yet still failed to deliver package on due date

Rang my bell, I was upstairs and asked the driver to put the package in my parcel box. He said ok, opened the box closed it then walked off with the package. Then proceeded to fail the delivery. I called the company and asked what is going on the driver lied and said that he told me the package couldn’t be left.

That did not happen.

Terrible service, lying staff, customer service is none existent. Never again! Asked the package supplier for a refund and provided them with the cctv footage.

Hopefully people stop using cheap terrible companies like this.

They said they attempted delivery. However, they failed to provide any proof, and when I looked at my doorbell camera, there is no footage of anyone approaching my property within 30 minutes either side of the claimed attempted delivery. No options to contact them, no option to organise a redelivery.

My parcel was delivered with broken bottles.
Delivery driver said both his company and sender would be made aware of the damage.
This appears not to have happened.
Consignment number 36909.

terrible 'overnight' service. My delivery should have arrived overnight on Saturday 6 June but they failed to deliver. A new delivery date was scheduled for Monday 8 June, but at 7 pm I received an email that again they couldn't deliver my parcel. It's been day 3 now and I'm still waiting for a delivery confirmation. Live chat does seem to 'too busy' and of course there's no contact number available on the website. very very bad service and terrible company.

Using this courier service is the most painful thing one can do, ordered a birthday cake for my horse but they did not deliver changed it to another date they cant be contacted either this companies should be banned similar or worse than evri

Useless. Always a problem. They lie. Say they tried to deliver but I’m in waiting. Or they say the van broke down. Impossible to communicate with them. A joke.

Failed to deliver despite flagging delivery slot (for an overnight, next business day delivery) Made arrangements to be in, so epic fail on their part.
May not be able to be home if they should deign to turn up tomorrow
Very poor, and I would give zero stars if I could

Received text giving me a time slot so cancelled my plans. Tracking gave me how many deliveries before mine and a map showing location. Van got 2 streets away and the van disappeared from the map. Delivery time was still displaying it was on its way but elsewhere said that the delivery day had changed. Now I have to cancel my plans again and hopefully it turns up this time.

They are Fantastic, we get deliveries on time from them most weeks I give 5 stars all round. the drivers are all great and go above and beyond and what courier answers back so quickly as APC all queries are answered in an hour or so, they are a brilliant service.

i can't put no stars,
my order was to be delivered yesterday the tracking number is not recognised, apparently the driver has issues using his scanner also my 2 hour time slot for today has expired, has the driver got issues driving ? using a sat nav ? or is he walking who knows ? customer service is helpful though

I had to delay a delivery by this company. Altered the delivery to a week later, on 13th. This was all confirmed by them through email. I then received another email saying that they were sorry that they couldn’t deliver on 3rd (which I’d cancelled) but would deliver on 7th. Not a date that I’d asked for. Contacted again and told they would deliver on 13th. Then got email saying we will deliver you parcel today 7th. Phoned APC (again!) and told that the driver knows my order won’t be delivered today AND confirmed that it was scheduled for 13th. Arrived home late evening 9th April and found the large parcel laying by my front door - with a delivery note showing the original date of 3rd April. Useless!!

Would give them less than one star if able, failed on all counts for a next day delivery. Should have received package Tuesday 31st March today is Thursday 2nd April evening and still waiting. When I made a phone enquiry was told they will "try" to deliver today