APPY SHOP Avis 

682
TrustScore 4.5 sur 5

4,5

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordering is so easy...delivery guys are great....even if there's a small issue or u need to change something in ur order...just one call to the store sorts it all out. Great service all round.

Noté 5 sur 5 étoiles

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... Voir plus

Noté 3 sur 5 étoiles

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Supermarché
  2. Supérette
  3. Service de livraison des courses
  4. Épicerie
  5. Centre de magasins d'usine

Écrit par l'entreprise

Buy groceries from a local store for delivery or collection.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

682 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(682)

36 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

great service

great service, im disabled and depend on them delivering ,staff very friendly and helpfull a pleasure to speak to

28 avril 2025
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Réponse de APPY SHOP

Thank you so much for your kind review Catherine!

We're really glad to hear the service has been helpful for you and that the staff have made a positive impression. It means a lot to know we’re supporting you in a way that makes a difference.

Don’t forget to tell your friends about APPY SHOP! 😊

Noté 1 sur 5 étoiles

Well you now need to spend £75 to get…

Well you now need to spend £75 to get free delivery plus a service charge, bag charges and delivery is now £4 if you don’t spend £75, delivery times are getting worse and worse. Not the same deals as in store as on the app, I pay you to do my shopping, you get paid to pick and deliver and yet you still increase prices. I’m no longer using your stores! Period!
Update as of the 16th April 2025, Sorry but my experience still stands and is still valid, I have taken my weekly business elsewhere. I may look into the legalities of charging less in store than online, your stores are generally in less affluent communities and you’re taking advantage of consumers, as previously stated you get paid extra to pick and pack and extra to deliver! Do better.

12 avril 2025
Avis spontané
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Réponse de APPY SHOP

Thanks for your feedback Thomas, and we’re really sorry to hear you’re not happy with the recent changes. We understand your frustration and appreciate you taking the time to share your experience. As we provide the online platform for independent retailers, each store manages its own pricing, delivery charges, and promotions.

We’ll make sure to pass your comments along to the store so they’re aware of your concerns. Thanks again for your feedback.

Updated 17.04.2025: Thank you for your follow-up, Thomas. We're sorry to hear you still feel this way. If you're happy to email us at social@appyshop.co.uk with the name of the store, we’ll ensure your comments are shared with them directly so they can look into it and contact you.

Noté 1 sur 5 étoiles

They allow fake accounts and don’t respond to complaints

Someone was using my email to buy booze on an account that didn’t exist. Asked them multiple times to shut the account, block orders, etc. Even manually deleted the account and they let that person immediately pop up another fake account on the same email. Absolute joke

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

1 avril 2025
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Réponse de APPY SHOP

Thanks for your 5-star review, Scott! We’re glad you’re happy with the service. Don’t forget to tell your friends about APPY SHOP! 😊

Noté 5 sur 5 étoiles

Orders always on time Delivery drivers…

Orders always on time Delivery drivers always pleasant

29 mars 2025
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Réponse de APPY SHOP

Thanks for your lovely review, Ann!

It’s great to hear that your orders always arrive on time and that the delivery drivers make the experience even better. We really appreciate your support - don’t forget to tell your friends about APPY SHOP! 😊

Noté 4 sur 5 étoiles

Great app. App improvement needed.

A great app for local stores. Shows nearby shops that deliver via the app.

It is a slightly dated app, so there are improvements needed.
I will continue to use and recommend to others.

28 février 2025
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Réponse de APPY SHOP

Thanks for your review and for recommending us Steve! We're glad you’re enjoying the app and finding it useful for local shopping.

We’re always working on improvements, so we appreciate your feedback. 😊

Noté 5 sur 5 étoiles

Easy purchase

Easy purchase, great customer service, Danielle the driver was customer friendly and fast!

14 mars 2025
Avis spontané
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Réponse de APPY SHOP

Thanks for your fantastic review Caitlin!

We're thrilled to hear you had an easy shopping experience and great customer service. It’s great to know the delivery was fast and friendly too!

We appreciate your support and look forward to your next order. 😊

Noté 1 sur 5 étoiles

Broken glass delivered to my doirstep

Delivered with broken bottles. No way to make direct contact with company only via email. Still waiting for a response. They do not put their telephone number on their website. It’s a shame. I will not be ordering from them again.

1 mars 2025
Avis spontané
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Réponse de APPY SHOP

Sorry to hear about your experience Jacqueline. We’d like to pass your feedback on to the store directly so they can look into this for you. Could you let us know which store your order was from?

We’ll do our best to ensure this is resolved for you as soon as possible.

Noté 5 sur 5 étoiles

Great Experience

Never thought I would do grocery shopping online.
Found this to be just great..
So easy to use and great Customer Experience.

26 février 2025
Avis spontané
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Réponse de APPY SHOP

Thanks for your wonderful review Sheebaa! We're delighted to hear that you found online grocery shopping so easy and enjoyable.

Making the experience simple and convenient is exactly what we aim for. We appreciate your support and don't forget to tell your friends about APPY SHOP 😊!

Noté 3 sur 5 étoiles

Delivery drivers are lovely

Delivery drivers are lovely. Goods not so good rolls hard definately not fresh and wrong goods delivered driver had to come back.not much shelf life sausages up in one day bread up in 2 days. Have used them on and off for a while. But this time not at all happy got goods sat expect to get fresh goods not hard and up next day. Dont think i will use again friends have been asking how good yous are....

15 février 2025
Avis spontané
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Réponse de APPY SHOP

Hi Norma,

Thank you for your feedback. We’re really pleased to hear that you’ve had a great experience with our delivery drivers, but we’re sorry to learn that your recent order didn’t meet expectations.

We want to look into this further, so we’d really appreciate it if you could let us know which store you ordered from. That way, we can pass your comments on to ensure the best possible service going forward.

Noté 5 sur 5 étoiles

The delivery guys are brilliant

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok,
(Mobility issues)leave saying enjoy the rest of your day.items priced same as shopping in store,just a pity they have stopped the free delivery on £30 spend. Keep up the good work

29 janvier 2025
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Réponse de APPY SHOP

Hi Shaun,

Thank you for your fantastic 5-star review! We're so pleased to hear that the delivery team always brightens your day with their cheerful and polite service. It’s great to know you find the pricing fair and convenient too.

We appreciate your feedback and your continued support—it really means a lot!

Don't forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Easy to use service

Easy to use service, quick checkout and CJ the delivery guy was really good. There’s only one delivery person I don’t like and IMHO he was/is in the wrong job. His attitude was abhorrent, unlike everyone else.

23 janvier 2025
Avis spontané
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Réponse de APPY SHOP

Hi Craig,

Thank you for your wonderful 5-star review! We're delighted to hear you've had a great experience and appreciate your support.

If you'd like to share which store you shop from, we'd be happy to pass on your feedback to the team.

Don't forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Thank you for my delivery

Thank you for my delivery, great service 👍 girl driver was very pleasant and courteous ,thanks again 😀

6 janvier 2025
Avis spontané
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Réponse de APPY SHOP

Thank you so much for such a lovely review Caroline - you've made our day!

We're so happy to hear you've had a great experience using the service and we greatly appreciate your continued support 😊!

It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!

Noté 5 sur 5 étoiles

Great Service goes above and beyond 5…

Great Service goes above and beyond 5 stars

29 décembre 2024
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Réponse de APPY SHOP

Hi Robert,

Thank you for taking the time to leave a lovely 5-star review.

We’re extremely happy to hear you've had a great experience and appreciate your support!

Thanks so much for your kind words - and don't forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Absolutely fantastic service from…

Absolutely fantastic service from Larkhall shop, thankyou again !!!

2 janvier 2025
Avis spontané
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Réponse de APPY SHOP

Thank you so much for taking the time to leave us a 5-star review Garry.

We’re extremely happy to hear you’ve had a great experience using the service!

Thank you for your continued support 😊!

Noté 5 sur 5 étoiles

Great delivery driver (Stef) always on…

Great delivery driver (Stef) always on time, give that man a medal 🏅

29 décembre 2024
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Réponse de APPY SHOP

Hi Paul,

Thank you so much for sharing your 5-star review with us.

It's lovely to hear how you've had such a great experience with the store team, and we greatly appreciate your support!

Don’t forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Great service

Great customer service, delivery always on time and friendly drivers.

31 décembre 2024
Avis spontané
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Réponse de APPY SHOP

Thank you, Margaret, for the amazing 5-star review!

We're so happy to hear you've had a great experience using the service and with the store team - thank you for your continued support!

Don’t forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Order at least twice every week

Order at least twice every week. Never had any problem. Great customer service and we'll presented happy staff!

17 décembre 2024
Avis spontané
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Réponse de APPY SHOP

Thank you so much for your wonderful review Sj.

We really appreciate your continued support and 5-star review!

Don’t forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Great staff and prompt with delivery in…

Great staff and prompt with delivery in allocated time slot

1 décembre 2024
Avis spontané
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Réponse de APPY SHOP

Hi Linda,

Thank you so much for your 5-star review!

We’re extremely happy to hear you've had a great experience and appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Reliable service

Reliable service

28 novembre 2024
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Réponse de APPY SHOP

Thank you so much for taking the time to leave us a 5-star review Linda.

We’re extremely happy to hear you’ve had a great experience using the service!

Don't forget to tell your friends about APPY SHOP 😊!

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