I cannot emphasise enough how amazing these guys are! I ordered a necklace for my wife’s birthday (from our new born daughter) which unfortunately didn’t arrive, however this was the fault of Royal M... Voir plus
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Lillie communicated with me about my order and took care to ensure it arrived on time before my son left London. The quality and appearance of the necklace were just as pictured, and we were wowed by... Voir plus
Poor tracking information via shop app, waste of time, Royal Mail no better, I received my order 3 days ago, shop app still says ready to ship now. But good communication when emailing. This is a... Voir plus
I ordered a solid gold necklace from the website. After a week it hadn't arrived which was strange as it's sent via first class post. Lillie was very helpful and apologetic. She said she'd contact the... Voir plus
À propos de l'entreprise
- Joaillier
- aussi dans
- Expert en bijoux
- Fabricant de bijoux
- Graveur sur bijoux
- Service de réparation de bijoux
Écrit par l'entreprise
Founded in 2019 Apsley and Heron started with the mindset of producing contemporary fashionable jewellery, driven by its ethos of wanting customers to embrace their beauty and individuality. We offer a range of services that allow you to add your own special touch or craft a jewel from the depths of your imagination. Our skilled team of designers and producers are here to help. Whether you'd like to create an original piece from scratch or add a unique flair to an existing jewel, we can do it all. Unlock a comprehensive suite of jewellery care services tailored just for you. From professional polishing that restores brilliance to meticulous ring resizing and repairs or alterations, we ensure your cherished pieces stay radiant. Book now for customised care that safeguards the beauty and longevity of your jewellery. Our products always come overflowing with passion and love. Each piece of jewellery is creatively designed, carefully built and thoroughly examined to ensure the best quality for our customers. Our goal is simple, we want to provide top quality on trend versatile jewellery to make you feel confident and empowered everyday. We have something for every occasion, whether it be a simple stud to wear to the office or that certain necklace to complete your evening outfit, it’s consistently wearable.
Coordonnées de contact
Studio 8 Block D Ringway, N11 2UL, London, Royaume-Uni
- 02082260062
- info@apsleyandheron.com
- apsleyandheron.com
4,3
Excellent
92 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent service very prompt delivery…
Excellent service very prompt delivery and kept in touch by email on progress of my order.
2 décembre 2024
My order to be delivered soon
I got contacted recently. Hopefully the delivery will be delivered soon.
18 novembre 2024
Absolutely fantastic
Absolutely fantastic, they made an extra effort with my necklace, which will be treasured, it is beautiful.
21 novembre 2024
I have still not received my package…
I have still not received my package and there is no tracking
19 juillet 2024
Réponse de Apsley & Heron
Hello Sheri,
I’m really sorry to hear about the delay with your package. Due to the situation in Israel, postal services have been slower than usual. Thankfully, I’ve checked the tracking and see it’s now been delivered.
I understand the frustration, and I appreciate your patience. Please reach out if you need further assistance.
Thank you for your understanding,
Lillie
ABBA necklace
I recently bought your ABBA necklace for an upcoming visit to Voyage. The item arrived in time and the necklace is gorgeous. Already recommended you to friends, wouldn't hesitate to buy again
11 juillet 2024
Great quality and customer service
Great experience, quality and customer service. I ordered a customised necklace and the shop helped me design everything I wanted and were extremely helpful from start to finish.
7 mars 2024
Avis spontané
Beautiful product, great service and really fast delivery!
I ordered 5 different necklaces for my bridesmaids, and they were all absolutely gorgeous and great quality! Apsley and Heron were great in getting them manufactured and delivered within a short space of time, which was massively appreciated. All my girls loved their necklaces and the beautiful packaging they came in. Could not be more pleased!
28 octobre 2023
Avis spontané
Réponse de Apsley & Heron
Hey Maria,
Thank you for your glowing review! We're thrilled you loved the necklaces and packaging. Ensuring timely delivery and top-notch quality is always our priority. We're grateful for your trust and look forward to working with you again in the future.
Best regards,
Lillie
Apsley & Heron Team
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