Salesperson was fantastic and the technician I saw on the first day was very attentive and explained things, I.e. couldn’t treat the lawn because I let my chickens free range and they couldn’t spray w... Voir plus
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Établissement
Changer d'établissement2525 East Royalton Rd, 44147 Broadview Heights, OH, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Excellent Customer Service. Patrick did an excellent job and made sure it was done thoroughly and was thoughtful enough to let me know everywhere he treated and areas of concern. Thank you for getting... Voir plus
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I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... Voir plus
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From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... Voir plus
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
2525 East Royalton Rd, 44147, Broadview Heights, OH, Etats-Unis
- 12166771645
We overthink pests so you don't have to.
4,6
Excellent
229 avis
Demande des avis aux clients
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Réponse de Aptive Pest Control - Cleveland
Hi Richard,
Thank you for sharing your feedback! We’re thrilled to hear that you had such a positive experience with our service professional. At Aptive, we take pride in having service professionals who are thorough, reliable, and attentive to our homeowners’ needs. We truly appreciate you being part of the Aptive neighborhood and are glad your experience was so exceptional.
-Jasmine
I appreciate this....
We were out of town and unable to greet the technician. But you can tell from the level of effort used to communicate with me as the homeowner the commitment to service that is there. I appreciate this. Upon return to our home, we found all the spider webs gone which demonstrates to me that a thorough job was performed.
4 septembre 2025
Réponse de Aptive Pest Control - Cleveland
Hi Gary,
Thank you for sharing your experience! We’re glad to hear that our team’s communication and dedication to service stood out, even while you were out of town. It’s wonderful to know that your home was thoroughly treated and that all the spider webs were taken care of. At Aptive, we take pride in delivering effective, reliable service and keeping our homeowners confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Cleveland
Hi Kenneth,
Thank you for your feedback! We’re glad to hear that you found our treatment to be well-coordinated. At Aptive, we strive to provide thorough, organized service that keeps our homeowners’ homes protected and gives them peace of mind. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Réponse de Aptive Pest Control - Cleveland
Hi Karen,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that Sammi provided excellent service and kept you informed with photos of the work performed. Clear communication and thorough service are exactly what we strive for in every Aptive neighborhood, and it’s wonderful to know Sammi delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
Réponse de Aptive Pest Control - Cleveland
Hi there,
Thank you for sharing your feedback! We’re glad to hear that your service professional arrived on time and addressed the areas of concern effectively. At Aptive, we strive to provide thorough and reliable pest control while ensuring our neighbors feel confident in the service we provide. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.
-Jasmine
Réponse de Aptive Pest Control - Cleveland
Hi Chuck,
Thank you for sharing your feedback! We’re glad to hear that our team member was polite, knowledgeable, and provided great service. At Aptive, we strive to deliver reliable and effective pest control while ensuring our neighbors feel confident and comfortable in their homes. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.
-Jasmine
Still had lots of spider webs around the outside atea
Still had lots of spider webs around
19 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Debbie,
Thank you for sharing this feedback. At Aptive, we aim to leave every home thoroughly treated, and it’s clear we missed the mark if you’re still seeing spider webs around. We’d like the chance to make this right by sending a service professional back out at no additional cost to address any areas that were missed. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled and ensure your home is fully protected. Your satisfaction is very important to us, and we appreciate the opportunity to improve your experience.
-Jasmine
Réponse de Aptive Pest Control - Cleveland
Hi Gary,
Thank you for sharing your feedback! We’re thrilled to hear that our service has helped keep your home comfortable. At Aptive, we take pride in providing thorough and effective pest control, and it’s wonderful to know our efforts are making a real difference for you.
-Jasmine
Long time customer, for a reason.
Knowledgeable and friendly employees. Concerns are handled quickly and efficiently.
12 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Darleen,
Thank you for taking the time to share your experience. We’re thrilled to hear that our team is knowledgeable and friendly, and that your concerns are handled quickly and efficiently. At Aptive, we take pride in providing reliable service and ensuring our customers feel heard and supported.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your feedback motivates our team to continue delivering the best service possible.
-Jasmine
Don't have to think about pest control
I appreciate the prompt, reliable, friendly and thorough service. I don't like automatic service appointments every two months that I have to call to reschedule.
13 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Aaron,
We’re glad to hear that you appreciate the prompt, reliable, friendly, and thorough service from our team! At Aptive, we take pride in delivering service that not only addresses your needs but also makes you feel valued and cared for.
We also understand your feedback regarding the automatic service appointments. Your input is important, and we’ll share it with our team as we continue to look for ways to make scheduling more flexible and convenient for our customers.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
New my needs for treating my home
Knew my needs for treating my home. Efficient & thorough.
3 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Mary Beth,
We’re glad to hear that our team understood your needs and provided efficient, thorough service! At Aptive, we take pride in delivering pest control that is tailored to each home while ensuring every visit is effective and professional.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Technician was friendly and thorough.
8 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Wendy,
Thank you for sharing your experience! We’re thrilled to hear that your service professional was friendly and thorough. At Aptive, we take pride in providing reliable and professional service, and it’s wonderful to know our team made a positive impression.
We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Réponse de Aptive Pest Control - Cleveland
Hi Eddie,
Thank you for sharing your feedback! We’re thrilled to hear that you’re happy with our products and the expertise of our team. At Aptive, we pride ourselves on providing effective solutions and knowledgeable service, and it’s wonderful to know our efforts have made a difference for your home.
We truly appreciate you choosing Aptive to protect your property, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
A stinging problem.
The young man that was here eliminated ALL of the ground hornets that were nesting here on the first trip.
Excellent Job, sir and I thank you.
8 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Robert,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was able to eliminate the ground hornets on the first visit. At Aptive, we take pride in providing effective and thorough pest control, and it’s wonderful to know our team delivered excellent results for your home.
We truly appreciate you choosing Aptive to protect your property, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Horrible service
Horrible service, they bill monthly, even when no service is provided. 2 months in a row of charges, with no service. They claim that is standard practice.
6 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Scott,
Thank you for sharing your experience with Aptive. We never want you to feel charged for services you haven’t received, and we take your concerns seriously. While our subscription model is designed to provide continuous protection even between visits, you should always feel confident that services are being completed as scheduled.
We’d like to review your account, correct any billing issues, and ensure your service plan matches your expectations. Please email us at socialmedia@goaptive.com so we can resolve this quickly. We appreciate you bringing this to our attention and for being part of the Aptive neighborhood.
-Jasmine
Communication is terrible
Communication is terrible. Aptive is impossible to get someone on the phone for, and when I was contacted for service, three different people texted me that they were arriving , and 4 hours later someone did finally show up for service. Days after, I have more spiders than I started.
5 août 2025
Réponse de Aptive Pest Control - Cleveland
Hi Aaron,
We’re sorry to hear about the frustrating experience you’ve had with both communication and service, as this is not the level of care Aptive strives to provide. Your feedback is important, and we’d like the chance to make this right by reviewing your account, addressing your pest concerns thoroughly, and scheduling a no-cost reservice to ensure you see results. Please reach out to us directly at socialmedia@goaptive.com so we can resolve this quickly and make sure your next experience reflects the quality and reliability you should expect from Aptive.
-Jasmine
The first service was Fantastic
The first service was Fantastic. The fellow that came out and did it was very thorough. The second time was good too but not as good as the first. I called to get a re-spray which I was told was No problem & they made me wait for two weeks until my regular service was scheduled. The 3rd fellow that came out I told him about a few areas I had a concern about & he did them but I had to ask for the granules to be put down and the area that I saw some baby spiders he didn't spray.
22 juillet 2025
Réponse de Aptive Pest Control - Cleveland
Hi Michael,
Thank you so much for sharing your detailed feedback. We’re really glad to hear your first service stood out and that our service professional took the time to be thorough—that’s exactly the level of care we aim to provide at Aptive. It means a lot to know you had a great start.
That said, we’re genuinely sorry the follow-up experiences didn’t fully meet your expectations. You shouldn’t have to wait longer than necessary for a reservice, especially after being told it wouldn’t be an issue. We also understand how frustrating it can be to feel like you have to remind someone to cover important areas—your concerns should be addressed proactively, and we missed the mark there.
We’d love the opportunity to make this right and ensure your next visit feels as thorough as the first. If you’re open to it, please email us at socialmedia@goaptive.com with your service address so we can review your account and follow up accordingly.
We appreciate you being a part of the Aptive family and thank you again for helping us improve.
-Jasmine
Tech comes on time and appears to be…
Tech comes on time and appears to be conscientious. Results and actual outcome of treatment doesn’t reflect an improvement from other methods or companies. Cost is much higher, but results do not reflect the cost.
23 juillet 2025
Réponse de Aptive Pest Control - Cleveland
Hi Kenneth,
Thank you for your feedback and for recognizing your service professional’s punctuality and dedication—that’s something we truly value at Aptive.
That said, we're sorry to hear that the results haven’t met your expectations, especially given the investment you've made. Our goal is always to provide industry-leading protection and noticeable improvement, and it's clear we’ve fallen short in your experience.
We’d love the opportunity to make this right. Whether it’s scheduling a complimentary reservice or reviewing your treatment plan, we're here to help ensure you get the value and results you deserve.
Thank you again for giving Aptive a chance—we truly appreciate having you as part of the neighborhood and are committed to earning your confidence moving forward.
-Jasmine
Your representatives are very efficient…
Your representatives are very efficient and friendly and do a very thorough job.
15 juillet 2025
Réponse de Aptive Pest Control - Cleveland
Hi Barbra,
Thank you for the great feedback! We're so glad to hear that our service professionals are leaving a strong impression with their friendliness and attention to detail. At Aptive, we pride ourselves on delivering a thorough and positive experience every time, and it's wonderful to know that's been your experience. We appreciate you being part of the Aptive family!
-Jasmine
Very knowledgeable and courteous.
They do a great job treating the eaves basement and yard.
Have been very happy with our results. Have almost no cobwebs collecting around and in t hff e house.
20 juillet 2025
Réponse de Aptive Pest Control - Cleveland
Hi Tom and Carol,
We’re so happy to hear that you’ve seen such great results with fewer cobwebs and a more comfortable home—thank you for sharing! At Aptive, we take pride in delivering thorough service from the eaves to the basement and beyond, and it's great to know that’s been your experience. We’re grateful to have you as part of the Aptive family!
-Jasmine
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