Gus did a wonderful job servicing our property including spraying the entire lawn for gnats, ticks and other pests. Sprayed around the perimeter of the house, garage and shed. He was very friendly, co... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement5020 Ritter Road, Suite 207, 17055 Mechanicsburg, PA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... Voir plus
L'entreprise a répondu
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... Voir plus
L'entreprise a répondu
I have a contract with Aptive for a monthly rate. They increased the monthly rate by $50 per month while under contract and would not allow me to cancel the contract without a cancellation fee and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, Etats-Unis
- 17176475239
We overthink pests so you don't have to.
4,4
Excellent
69 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My experience
The technician did a good job of hitting all the areas that have the most bug traffic. Everyone that has been to my house has been very professional and courteous.
1 mars 2026
Réponse de Aptive Pest Control - Harrisburg
Hi Valerie,
Thank you for taking the time to share your experience! We’re glad to hear that our service professional was thorough in addressing the areas with the most bug activity and that every team member who has visited your home has been professional and courteous.
At Aptive, we take pride in providing thorough, reliable service while ensuring our customers feel respected and informed. Your feedback means a lot, and we truly appreciate your trust in us to keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Harrisburg
Hi Charles,
Thank you for sharing your experience! We’re thrilled to hear that Tony provided personal, professional, and thorough service. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and dedicated to keeping every home and yard protected.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Harrisburg
Hi Rene,
Thank you for your feedback! We’re glad to hear that the live photos we provide are helpful. Sharing these detailed updates is one way we aim to give our customers confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
included services
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days. I also have to pay extra for spraying inside. The techs do a good job. what I have a problem with is that inside service and outside bate boxes are extra. I signed up you you with the understanding that inside service and the bate boxes where included. I would like to speak to a representative about this.717-798-6281
16 janvier 2026
Réponse de Aptive Pest Control - Harrisburg
Hi Gregory,
Thank you for taking the time to share your feedback. I’m glad to hear that you’ve been happy with the service our service professionals provide, but I completely understand your frustration regarding the billing and service inclusions. It’s important that your contract and charges reflect exactly what was agreed upon, and I’m very sorry for any confusion or inconvenience this has caused.
At Aptive, we take customer concerns seriously and want to make sure your account is accurate and your experience meets your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can review your contract and billing details, clarify the services included, and address any discrepancies.
We truly appreciate you being part of the Aptive neighborhood and for giving us the opportunity to resolve this promptly.
-Jasmine
reliable service
15 janvier 2026
Réponse de Aptive Pest Control - Harrisburg
Hi there,
Thank you for taking the time to share your feedback. We’re glad to hear that our service has been reliable for you. Consistency and dependability are core to the Aptive experience, and it’s wonderful to know our team is delivering that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
I was very happy with service
I was very happy withe service. The tech went above and beyond my expectations.
18 janvier 2026
Réponse de Aptive Pest Control - Harrisburg
Hi Robin and Heather,
Thank you for sharing your experience! We’re thrilled to hear that your service exceeded your expectations and that our service professional went above and beyond. At Aptive, we strive to provide thorough, reliable service while making sure our customers feel valued and cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Tech was familiar with our needs
Tech was familiar with needs of our property. He listened to what we had to tell him.
30 décembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Grace,
Thank you for sharing your feedback! We’re glad to hear that our service professional was familiar with your property and took the time to listen to your concerns. At Aptive, we strive to provide attentive and personalized service for every home, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Unprofessional
I paid them for 8 months. They could not control the roaches in my house. Now they wanted me to upgrade the plan. This guy came to my house on 27 dec 2025 to service and all of sudden he wanted me to upgrade the plan . He said I had German roaches. I asked why he took all 8 months to say that. He then freaked out and left my house without service. He is such an unprofessional person, I have ever met.
27 décembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Ram,
Thank you for taking the time to share your experience and for being part of the Aptive community. I can understand how frustrating and disappointing this situation must have been, especially after investing in services for eight months and not seeing the results you expected.
We take concerns like yours very seriously, and the experience you described with the service professional is not reflective of the standards we hold at Aptive. We’d like the opportunity to review your account, understand what happened, and work with you to address the issue properly.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can go over your service history and determine the best steps to make this right. We truly appreciate you bringing this to our attention and giving us the chance to improve.
-Jasmine
The technician Nate texted me to say he…
The technician Nate texted me to say he would be there soon. I asked if he could give me 10 minutes to get there so he would be able to get into garage. He replied no problem and went down the street to do another customer. Came back when I got home and did my garage and basement. Explained everything he was doing
19 décembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Nancy,
Thank you for sharing your feedback. I’m glad to hear that Nate was responsive, accommodating, and took the time to thoroughly explain the service while ensuring your garage and basement were properly addressed.
At Aptive, we strive to provide attentive, professional service while keeping our customers informed every step of the way. It’s wonderful to know that Nate’s efforts made a positive impact, and we truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
5-Star Service
Communication is great, service is unmatched. Techs are extremely thorough and I am always pleased. Was with a different company before and wasn’t happy, but service with Aptive exceeds expectations.
14 décembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our communication, thorough service, and attentive service professionals have exceeded your expectations. At Aptive, we take pride in delivering reliable, professional, and high-quality pest control, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Techs do their job well
Tech usually calls with estimated time of arrival. Asks if there are problems to address. Performs his tasks and provides recap of actions taken. All done in timely and profession manner. Only thing I would like changed is, when informed of day of service, if morning or afternoon could be shared
This would help in planning day.
11 décembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Thomas,
Thank you for sharing your feedback! We’re glad to hear that our service professional provides clear communication, addresses any concerns, performs tasks thoroughly, and delivers timely and professional service. At Aptive, we take pride in providing attentive and transparent service to every home we visit.
Regarding your suggestion about specifying morning or afternoon time frames, we do offer those options upon request and would be happy to schedule your service accordingly.
Thank you for being a part of the Aptive community, and we look forward to continuing to serve you.
-Jasmine
No pests coming in the house
11 décembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Shirley,
We’re so glad to hear that your home has remained protected! At Aptive, our goal is to provide effective, reliable solutions that keep your home safe, and it’s wonderful to know our service is making a difference. Thank you for choosing Aptive, we truly appreciate having you as part of our neighborhood!
-Jasmine
Great job.
The technician did a great job treating the house and checked for any varmints (pests) as he went through the house.
27 novembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Stephen,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professional did a thorough job treating your home and carefully checked for any pests along the way. At Aptive, we take pride in providing detailed and attentive service to ensure every home is properly protected.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
Jameel
Jameel, our service tech, always rings our doorbell when he first arrives, and we have a short discussion in which he explains what he will be doing, and then asks for my comments or questions. He then does the entire outside of the house to ensure no critters make their way inside. He is very thorough and documents his work.
20 novembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Cliff,
Thank you for taking the time to share your experience! I’m so glad to hear that Jameel provides such thorough and attentive service. We take pride in clear communication, careful work, and making sure every area is protected, and it’s wonderful to know that came through during your visits.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Harrisburg
Hi Matt,
Thank you for your kind words! We’re thrilled to hear that our service professional provided personable and professional service. At Aptive, we take pride in delivering reliable, friendly, and effective pest control solutions, and it’s wonderful to know we earned your recommendation. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Réponse de Aptive Pest Control - Harrisburg
Hi David,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professional was able to discuss your concerns and provide recommendations that were helpful. Our team takes pride in offering not only effective pest control but also guidance to help protect your home long-term.
We appreciate your trust in Aptive and your feedback. It means a lot to our team.
-Jasmine
Réponse de Aptive Pest Control - Harrisburg
Hi David,
We’re so glad to hear you had a positive experience with our team! At Aptive, we take pride in delivering service that’s both efficient and professional, while still giving every home the care and attention it deserves.
Thank you for choosing Aptive to help keep your home comfortable and protected, we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Many dead insects
I was surprised but happy to see so many dead insects on my patio. There were also dead insects on the inside of my French doors. I guess I don't have to worry about those insects thinking they have a new home. The young man also sprayed some spider webs in my outside storage box. He did a great job!
4 octobre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Kathy,
Thank you for sharing your feedback! We’re thrilled to hear that your service was effective and that our service professional addressed both the inside and outside areas, including your French doors and storage box. At Aptive, we take pride in delivering thorough, professional pest control that helps our customers feel confident and comfortable in their homes and outdoor spaces.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
All Around Outstanding Company
Outstanding company. The techs that come out are all knowledgeable and take the time to check in with me and answer my questions without rushing me in any fashion. I saw improvement within one treatment and one year later a tremendous difference. They text a couple days before coming out and the day of. There is an easy to use rescheduling tool online. Big fan!
13 septembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi Chris,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals are knowledgeable, attentive, and take the time to answer your questions. It’s wonderful to know that you’ve seen such a noticeable difference in just one treatment and over the past year.
We also appreciate your feedback about our scheduling and rescheduling tools. We strive to make every visit as convenient as possible. Your support means a lot, and we’re grateful to have you as part of the Aptive neighborhood!
-Jasmine
No one was home for the service there…
No one was home for the service there fore only outside was treated. I had expected a call to schedule a time. Never received that call.
12 septembre 2025
Réponse de Aptive Pest Control - Harrisburg
Hi there,
Thank you for sharing your feedback. We apologize for the missed communication and for only being able to treat the exterior of your home. At Aptive, we strive to provide clear scheduling and thorough service, and it’s clear we fell short in this instance. Please reach out to our team at socialmedia@goaptive.com so we can schedule a time to complete the service as expected and ensure your home is fully protected. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.