I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... Voir plus
L'entreprise a répondu
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... Voir plus
L'entreprise a répondu
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, Etats-Unis
- 12816096832
We overthink pests so you don't have to.
4,5
Excellent
352 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not work the money
8 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Chuck,
Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t meet your expectations, and I completely understand how disappointing that can be. That’s not the level of service Aptive aims to provide.
We’d like the opportunity to review your account and better understand what happened so we can address your concerns and make things right. Please reach out to us at socialmedia@goaptive.com when you have a moment, we truly appreciate the chance to improve and ensure our customers feel valued.
-Jasmine
Service is good
Service is good, but trying to cancel or reschedule is challenging. I couldn't get through to cancel, so I got service when I didn't need it. I would rate a 5 if communication was simpler. Like replying to the text reminder instead of going online or calling and being directed to the app vs. answering.
6 mars 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your feedback. I’m glad to hear that you’re satisfied with the service itself, but I completely understand how frustrating it must have been to face challenges when trying to cancel or reschedule. That’s not the seamless experience Aptive aims to provide.
We appreciate your feedback about communication and scheduling, as it helps us identify areas where we can improve and make it easier for customers to manage their appointments. Your comments will be shared with our team so we can work toward a solution that’s more convenient and responsive.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like assistance with rescheduling or managing your account. We truly value your feedback and the opportunity to make your experience simpler and more efficient.
-Jasmine
My service March 2026
Bee, my Aptive technician was friendly, informative and addressed all my concerns.
6 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Claudia,
Thank you for sharing your feedback! We’re thrilled to hear that Bee was friendly, informative, and attentive to all of your concerns. At Aptive, we strive to provide effective pest control while ensuring every customer feels heard, supported, and confident in the service we provide, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Technician was great
Technician was great. Took care of all my bug issues and he was very friendly.
1 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Christina,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was able to take care of all your bug concerns while providing friendly, professional service. At Aptive, we pride ourselves on delivering effective pest control with a personal touch, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Excellent Service
Excellent service from Justin. He listened to all my concerns and did an amazing job!
6 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Rhonda,
Thank you for sharing your experience! We’re thrilled to hear that Justin provided excellent service and took the time to listen to all of your concerns. At Aptive, we pride ourselves on delivering thorough, attentive, and professional pest control, and it’s wonderful to know our team exceeded your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi Kathy,
Thank you for sharing your feedback! We’re glad to hear that you’re satisfied with the work our team provided. At Aptive, we take pride in delivering professional, thorough, and reliable pest control for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Text before coming to my house
Text before coming to my house. Was courteous to me and my house. Put protective covering on his boots. Sprayed the exact places that I specified inside my house. Sprayed outside with photos attached to his conclusion.
27 février 2026
Réponse de Aptive Pest Control - Houston
Hi Byron,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided courteous, thorough service and followed all of your instructions for both the interior and exterior of your home. At Aptive, we take pride in attention to detail, clear communication, and professionalism, including using protective coverings and providing photos of treated areas. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Aptive Pest Control Review…
The Aptive technician was prompt in his arrival and conducted the pest control services in a timely manner.
28 février 2026
Réponse de Aptive Pest Control - Houston
Hi Andrew,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived promptly and provided timely pest control services. At Aptive, we take pride in delivering professional, efficient, and thorough service for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Big scheduling problems.
The scheduling process is a mess!
The automated responses to text messages was irrational and frequently did not even address the response requested in the text.
When finally put in touch with a live agent, that agent understood the issues presented, but apparently was not in complete coordination with the text-based system because the resulting text messages did not accurately reflect what was agreed to with the live agent. (Although there was a bit of a language barrier, the agent was able to accurately repeat and summarize my concerns).
Of the two Aptive events scheduled (a termite inspection and a routine pest control appointment), only the pest control appointment was accomplished - and it occurred only after a no-show on the first scheduled visit. The termite inspection has yet to occur. It has been scheduled and rescheduled three times so far, the first cancelled due to personnel issues, the second just a no show, and the third rescheduled after the fact for this coming Monday afternoon (9 Mar).
Final summary: scheduling is a mess!
5 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Robert,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration you’ve experienced with our scheduling process. At Aptive, we strive to provide clear, reliable, and coordinated service for every customer, and it’s clear that in your case we fell short.
We understand how confusing and frustrating it must have been when automated messages didn’t align with what was discussed with our live agents, and when appointments were missed or repeatedly rescheduled. Your experience is not reflective of the level of service we aim to provide, and we truly appreciate you bringing it to our attention.
If you’re open to it, we encourage you to reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure the upcoming termite inspection and all future appointments are handled accurately and on schedule. We value you as part of the Aptive family and want to make sure your service experience is as smooth and reliable as possible.
-Jasmine
March 3rd experience
Justin was on time and talked with me before he started treatment. He was very polite and addressed our issues.
4 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that Justin arrived on time, took the time to speak with you before starting the treatment, and addressed your concerns with professionalism and politeness. At Aptive, we strive to provide thorough, attentive service while making sure our customers feel heard and supported. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Aptive Pest Control Review
I generally was not very happy with the experience, particularly the effectiveness of their insect removal. The company itself was also not very responsive to concerns.
26 février 2026
Réponse de Aptive Pest Control - Houston
Hi Grace,
Thank you for sharing your feedback. It’s disappointing to hear that your experience with Aptive did not meet your expectations, especially when it comes to the effectiveness of the treatments and the responsiveness you received when raising concerns.
When someone trusts Aptive to help protect their home from pests, they should feel confident that their concerns will be addressed and that the service is making a meaningful difference. Hearing that you didn’t feel supported or see the results you were hoping for is something we take seriously.
We’d appreciate the opportunity to take a closer look at your account and better understand what may have been happening with the services provided. Please feel free to reach out to us at socialmedia@goaptive.com so we can review your concerns and work toward a better experience moving forward. Thank you for bringing this to our attention and for giving Aptive the opportunity to make things right.
-Jasmine
Tech called ahead
Tech called ahead, was very professional, and was careful our animals. Thank you
5 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Steve,
Thank you for sharing your feedback! We’re glad to hear that the Aptive service professional called ahead, was professional, and took extra care with your animals. Ensuring your home and pets are treated safely while providing thorough service is always a priority for our team. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
My yard was treated
My yard was treated, even though I could not come to the door and had not rescheduled my appointment
25 février 2026
Réponse de Aptive Pest Control - Houston
Hi Glenda,
Thank you for sharing your feedback. We understand how it could be concerning to have a service performed when you weren’t able to be home or hadn’t confirmed a rescheduled appointment.
At Aptive, our goal is always to provide effective treatments while being respectful of our customers’ schedules. We’d like the opportunity to review your account and ensure future visits align with your availability so you feel fully informed and comfortable with the service. Please reach out to us at socialmedia@goaptive.com so we can address this directly and make sure your experience meets your expectations.
-Jasmine
Professional exterminators with…
Professional exterminators with outstanding attention to detail. They take the time to listen to your concerns and follow through on every request, consistently going above and beyond expectations. Highly recommend their service!
3 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Mary,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that our team provided professional service, listened carefully to your concerns, and followed through on every request. At Aptive, we take pride in going above and beyond to protect your home and provide peace of mind, and your recommendation means a lot to us. We truly appreciate you choosing Aptive and for trusting us with your pest protection needs.
-Jasmine
Their scheduling is on spot every time…
Their scheduling is on spot every time and the on site personnel send you notifications upon arrival and a complete recap with pictures after the job is complete. They’ve taken care of any issues that I have had with pests and will come back if any issue arises before the next scheduled appointment.
4 mars 2026
Réponse de Aptive Pest Control - Houston
Hi Cecil,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides reliable scheduling, timely notifications, and detailed recaps with photos after each visit. It’s wonderful to know that we’ve been able to address your pest concerns and that our team will follow up as needed before your next scheduled appointment. We truly appreciate you trusting Aptive to protect your home and provide peace of mind.
-Jasmine
Booked for a termite inspection
Booked for a termite inspection. The technician never showed up and and I later received an email and texts asking stating that the service was completed. Then asked me for a review? I called them and asked what happened and got a run around about they didn’t need to expose the traps to light or it would ruin the treatment?? Not good service and yet still charged the card.
24 février 2026
Réponse de Aptive Pest Control - Houston
Hi Reggie,
Thank you for bringing this to our attention. I can completely understand how frustrating and confusing that experience must have been. Scheduling a termite inspection and then having no one show up, followed by messages stating the service was completed and a charge on your card, is not the experience we want anyone to have with Aptive.
The explanation you were given clearly did not address your main concern, which was that you did not see a service professional at your home. You deserve clear communication and accurate updates, not mixed messages.
We would like to take a closer look at your account and review exactly what occurred. Please reach out to us directly at socialmedia@goaptive.com and provide your service address so we can locate your account and investigate this right away. If the inspection was not properly completed as scheduled, we will make it right, whether that means correcting the charge and/or promptly rescheduling at a time that works best for you.
At Aptive, protecting homes and earning our customers’ trust is important to us, and we appreciate the opportunity to address this and improve your experience.
-Jasmine
Appreciate their service
Appreciate their service. Always in contact and aware of what they are doing at my house. With animals, appreciate the awareness of what is being used and how to keep our pets safe. We’ve had no issues w pests!!
24 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
We’re so glad to hear that your experience with Aptive has been positive. It’s wonderful to know that our team keeps you informed, takes the time to explain treatments, and prioritizes the safety of your pets while effectively protecting your home from pests. Providing reliable, safe, and attentive service is always our goal, and it’s great to hear that reflected in your visits. Thank you for trusting Aptive to keep your home protected. We look forward to continuing to provide the same high-quality service.
-Jasmine
First of all it's convenient.
First of all it's convenient and the technician are super. They contact you when they are on the way. They ask if there is a particular problem that needs to be addressed. They let you know when they are are finished and take pictures.
28 février 2026
Réponse de Aptive Pest Control - Houston
Hi Marye,
Thank you for sharing your experience! We’re so glad to hear that our service has been convenient and that our service professionals have been professional, communicative, and thorough. At Aptive, keeping our customers informed and addressing any specific concerns is something we take great pride in.
It’s wonderful to know that the updates, pictures, and attention to detail make a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide dependable, high-quality service for your home.
-Jasmine
Excellent Employee
Arthur was a very professional, courteous worker. He was very patient and made sure to ask if we had any particular areas that needed attention. Great job, Arthur and thanks again.
20 février 2026
Réponse de Aptive Pest Control - Houston
Hi Irving and Maria,
Thank you for sharing your experience! We’re thrilled to hear that Arthur was professional, courteous, and attentive to your specific needs. At Aptive, our service professionals take pride in providing thorough, personalized care, and it’s wonderful to know that Arthur delivered that for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.
-Jasmine
Always excellent service.
1 mars 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear that you consistently receive excellent service. At Aptive, we pride ourselves on providing reliable, thorough, and professional pest control, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide the high-quality service you expect.
-Jasmine
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