I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... Voir plus
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Lisez les avis des autres
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... Voir plus
L'entreprise a répondu
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... Voir plus
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Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, Etats-Unis
- 12816096832
We overthink pests so you don't have to.
4,5
Excellent
352 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Generally dislike the business model of…
Generally dislike the business model of dealing with a distant company that schedules appointments without discussion. If they can't contact you, they treat the outside of the house. Bottom line - as a customer I am dealing with a computer that is programmed to ram appointments and billing down the throat of customers.
26 février 2026
Réponse de Aptive Pest Control - Houston
Hi Jim,
Thank you for sharing your thoughts. I completely understand how frustrating it can feel to work with a process that seems automated and impersonal. At Aptive, we aim to balance efficiency with personalized care, but it’s clear from your experience that we fell short in making you feel heard and involved in your scheduling and service.
We value your feedback because it helps us improve how we communicate with our customers and ensure our appointments and billing feel transparent and respectful. Your concerns about the way services are scheduled and handled are taken seriously, and we want every customer to feel like their needs are fully understood and addressed.
If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss options to make future service more in line with your preferences. At Aptive, our goal is to provide pest control solutions that work for your home and your peace of mind.
-Jasmine
Aptive services are very professional
Aptive services are very professional. Recently Chris did our routine treatment. He communicated before and after treatment. He took care of our concern areas and shared pictures. We would definitely recommend Aptive services to friends.
26 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Chris provided clear communication, addressed your concern areas, and shared photos to give you peace of mind. At Aptive, we strive to provide professional, thorough service that protects your home and makes the process easy and transparent for our customers.
We truly appreciate your trust in Aptive and your willingness to recommend us to friends. It means a lot to know our team’s efforts are making a difference, and we look forward to continuing to provide the same high-quality service for your home.
-Jasmine
Only problem I see is very little…
Only problem I see is very little notice about upcoming appointments. Also, staff should have shirts with Active name so resident knows they are Active employee. One person once said, "Well the truck has the name on it." However, sometimes, the truck is not clearly visible (as trees block my view).
26 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for sharing your feedback. I completely understand how important it is to have clear communication and proper identification for service visits, and I appreciate you bringing this to our attention. At Aptive, we want every customer to feel confident and secure when our service professionals are at their home.
Your comments about appointment notice and staff identification are very helpful. We’ll review these concerns with our team to see how we can improve notifications and ensure our professionals are easily recognizable when they arrive.
We truly appreciate you taking the time to share your experience, and we’re committed to making every Aptive visit clear, professional, and reassuring for our customers.
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our Aptive team continues to deliver the attention to detail and quality service you expect.
Providing thorough, reliable pest control is what we aim for every visit, and it’s wonderful to know it shows. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Martin my serviceman was punctual
Martin my serviceman was punctual, polite, timely, knowledgeable, explained what he was there to do and asked about my concerns or problem areas.
24 février 2026
Réponse de Aptive Pest Control - Houston
Hi Patricia,
Thank you for sharing your experience! We’re thrilled to hear that Martin provided such a thorough and professional visit. At Aptive, we pride ourselves on having service professionals who are not only knowledgeable and punctual but also take the time to listen to your concerns and explain how our services protect your home. Your feedback means a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Very informative and friendly staff
Very informative and friendly staff, from admin in the office to the service providers at my door.
20 février 2026
Réponse de Aptive Pest Control - Houston
Hi Mandy,
Thank you for sharing your experience! We’re thrilled to hear that our entire team, from our office staff to our service professionals, provided friendly and informative support. At Aptive Environmental, we strive to ensure every interaction is helpful and that our customers feel confident in the care their home receives.
Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
The people at Aptive are amazing!
The people at Aptive are amazing! They text the morning of treatment, ask if there's anything you want them to focus on, and then text with photos once they're done with a wrap up of all the services provided that day. Highly recommend!!
20 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that our team’s communication, attention to detail, and follow-up with photos made such a positive impression. At Aptive Environmental, we strive to keep our customers informed every step of the way and provide thorough, reliable service that protects your home.
It’s especially rewarding to know that our efforts to check in before the visit and provide a detailed wrap-up are appreciated. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve.
We truly appreciate you choosing Aptive and for recommending us!
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi Barbara,
Thank you for sharing your experience. We’re glad to hear that our service was both polite and efficient. At Aptive, we strive to provide thorough, timely service while treating every home with respect and care.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue delivering professional and attentive service at every visit.
-Jasmine
Aptive is very responsive and through.
Aptive is very responsive. They always address any concern immediately and all of the Technicians are trained well, Douglas was my last technician, he was very thorough, he asked what were my areas of concern and took care of them. Upon completion in he took pictures and explained everything to me.
8 février 2026
Réponse de Aptive Pest Control - Houston
Hi Lillie,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been responsive and attentive to your concerns. It’s wonderful to know that Douglas provided thorough service, took the time to address your specific areas of concern, and explained everything with photos. This is exactly the level of care we strive for at Aptive.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard with the same dedication and professionalism.
-Jasmine
I’ve used Aptive for over two years and…
I’ve used Aptive for over two years and I have always had a great experience. Every person that has taken care of my yard has always been polite, professional and knowledgeable.
12 février 2026
Réponse de Aptive Pest Control - Houston
Hi Terry,
Thank you so much for sharing your experience and for trusting Aptive for over two years! We’re thrilled to hear that every visit has been handled with professionalism, politeness, and expertise. At Aptive, providing knowledgeable, reliable service and making our customers feel valued is at the heart of what we do.
We truly appreciate you being part of the Aptive neighborhood and for allowing us to help protect your home year after year.
-Jasmine
The technician understood and complied…
The technician understood and complied with my needs.
12 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience! We’re glad to hear that our service professional understood your needs and provided service that met your expectations. At Aptive, we strive to provide personalized, professional care for every home, ensuring our customers feel heard and supported.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Treated all areas as specified
Treated all areas as specified. Always here on time after message sent
10 février 2026
Réponse de Aptive Pest Control - Houston
Hi Jose,
Thank you for sharing your feedback! We’re glad to hear that our team treated all areas as specified and provided timely service with clear communication. At Aptive, we strive to combine thorough, effective pest control with reliability and transparency, so it’s wonderful to know our team delivered on that for you.
We truly appreciate your trust in Aptive to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi Isabel,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and found our service professional friendly. At Aptive, we strive to provide reliable service with a personal touch, and it’s wonderful to know that this came through during your visit.
We truly appreciate you taking the time to share your feedback and for trusting Aptive to protect your home.
-Jasmine
BEST TECH EVER - COLE!!
I had the absolute best tech yesterday and highly recommend Aptive and Cole to everyone! He talked to me about my pest, took pictures of what he had done, explained the process and told me everything he did. Additionally, I had indicated that I did not want the back yard sprayed as my dog recently got ill from eating grass. He told me to be sure and ask the next tech if it was not him to not spray the grass and only spray on the home to help him stay out of anything that might cause issues.
They are always good but COLE was outstanding!
11 février 2026
Réponse de Aptive Pest Control - Houston
Hi Linda,
Thank you so much for sharing your experience! We’re thrilled to hear that Cole provided such thorough and attentive service. Taking the time to explain the process, provide photos, and offer guidance to keep your dog safe is exactly the kind of care we strive for at Aptive.
We appreciate your recommendation and are so glad to know that our team continues to make your experience smooth and worry-free. Cole will be happy to hear your kind words, and we look forward to keeping your home and yard protected!
-Jasmine
Been with Aptive for a number of years
Been with Aptive for a number of years. Always dealing with conscientious technicians, leaving a detailed list and pictures of their actual work at the home.
Would like to thank Deangelo for taking the time to look at my contract and offering a better one, cheaper.
4 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided thorough and conscientious service over the years. Deangelo will be happy to know his efforts to review your contract and offer a better option were appreciated, it’s exactly the kind of care we aim to provide at Aptive.
We’re grateful for your continued trust and look forward to keeping your home and yard protected for years to come!
-Jasmine
Aptive Pest Control is a great company
Always professional, on time, and willing to answer questions and help with any pest problems.
10 février 2026
Réponse de Aptive Pest Control - Houston
Hi Donna,
Thank you for sharing your experience! We’re glad to hear our team consistently provides professional, timely service while addressing any questions or concerns. At Aptive, we take pride in delivering thorough and attentive care, and it’s great to know that reflected in your experience.
We appreciate you choosing Aptive and look forward to keeping your home and yard protected!
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi Angela,
Thank you for your feedback! We’re glad to hear that your Aptive service professional provided informative and efficient service. Delivering clear communication and reliable care is exactly what we aim for, and it means a lot to know it came through during your visit. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Isaiah worked wonders
The technician, Isaiah, was diligent, professional and responsive. He carried out our wishes thoroughly. All of our yard, garage, storage area, perimeter and eaves were properly treated.
4 février 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your experience. We’re thrilled to hear that Isaiah was diligent, professional, and responsive while ensuring your wishes were fully addressed. Providing thorough service across all areas of your home, from the yard to the perimeter and eaves, is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for recognizing Isaiah’s hard work and attention to detail. Your feedback encourages our team to continue delivering the high-quality service our customers deserve.
-Jasmine
Great company and met all our needs and…
Great company and met all our needs and requirements
24 janvier 2026
Réponse de Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that Aptive has been able to meet your needs and expectations. Providing reliable, effective service that gives our customers peace of mind is exactly what we aim for.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Professional technician treated inside…
Professional technician treated inside and outside. Wore shoe coverings inside home to prevent tracking in outdoor dirt.
30 janvier 2026
Réponse de Aptive Pest Control - Houston
Hi Mark,
We’re glad to hear that our service professional provided thorough care both inside and outside your home while taking extra steps to keep your space clean. At Aptive, we pride ourselves on delivering detailed, respectful, and effective pest control, and it’s wonderful to know these efforts made a positive impression. Thank you for trusting Aptive to protect your home!
-Jasmine
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