The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... Voir plus
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Établissement
Changer d'établissement7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US
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Very communicative before and after appointment. I know who is coming. which I really like as sometimes I’m not able to be home so then they just focus on the outside of the house.
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Ralph did the best job yet (of the three service visits I’ve had so far). More than thorough, exceeded any request I made, and was a pleasure to work with.
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Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
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Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Etats-Unis
- 13238802994
We overthink pests so you don't have to.
4,5
Excellent
316 avis
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I’m getting more & more frustrated &…
I’m getting more & more frustrated & upset after my last 2 services from you regarding my scheduled appt & then my having to have a re-service done on account of spider issues & the ants & gnats etc not being addressed so that it’s getting the issue resolved for a couple of months like it USE TO DO but now not so much at all so I am having a whole lot of concerns about the lack of product being used whether it’s a watered down version or if you’re now using a cheaper & inferior product because SOMETHING IS VERY WRONG for the ants to be running rampant still in my front yard & back yard & down by my mailbox at the end of my driveway & then all over my driveway in between the stamped concrete etc & all around the mow strips etc etc…a whole lot of areas weren’t even touched as I watched the playbacks on all of my cameras in the front yard & my backyard!!!
Additionally for the last 2-3 times now I have NOT gotten my reminder text message for a 30 minute alert to their arrival so that I can let our dogs out to go potty so that we can keep them inside until product is completely dry & then to top all this I have NOT been sent any pictures of all the areas that they concentrated on & what all they did which I especially need to see that they went through the little gate on my back hill that is the main access to that hill that’s supposed to be getting the granules poured under each fruit tree & sprayed all along the fence that’s shared with my neighbors & then also very important is the necessary spraying all around my Bay Window area which again can only be accessed through this little gate leading up the backyard hill & that side of my home which has my Bay Window & other areas that definitely need to be kept treated!!!
This is so upsetting beyond words especially since I was telling others about your excellent services that I have been getting but now it’s gone SOUTH & is heading to using a product that isn’t addressing my pests issues or sending me my 30 minute alert before your arrival time so that I can take care of my pets & make sure that someone is there along with sending me my pictures of all the areas that were done…I’d REALLY APPRECIATE an explanation ASAP. And as I watched the re-service I saw 2 Technicians there at my home BARELY doing anything at all so I need some answers please.
18 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Susie,
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the frustration you’ve experienced with recent services, including the ongoing pest concerns, communication issues, and lack of visibility into what was completed at your property. We understand how upsetting this would be, especially after previously having more consistent results and communication.
At Aptive, we aim for every service to feel fully handled from start to finish, including clear arrival notifications, thorough treatment of all requested areas, and post-service details like photos so you can feel confident in what was done. What you’ve described does not reflect the standard we want to deliver, and we understand why this would impact your trust.
We would really appreciate the opportunity to review your account, service notes, and recent visits in detail so we can better understand what went wrong and address each of your concerns directly. Please reach out to socialmedia@goaptive.com at your convenience so we can get this properly handled and work toward restoring your confidence in our service.
-Jasmine, Aptive Care Team
APTIVE Gets The Job Done!
I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and respectful, as they work fast and use the very best equipment and repellents which last for long periods of time between visits. l highly recommend APTIVE!
29 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Brenda,
Thank you so much for sharing this thoughtful review! We’re really glad to hear Aptive has been effective in helping keep your home clear of seasonal pests like ants, spiders, and mice, and that our service professionals have been kind, respectful, and efficient during each visit.
At Aptive, we aim to make pest control feel simple and reliable, with everything handled using the right tools, training, and attention to detail so you can enjoy long-lasting protection between visits. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Great customer service and excellent…
Great customer service and excellent technician.Anthony was wonderful.What an asset to this company
30 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi June,
Thank you for sharing this! We’re so glad to hear you had great customer service and that Anthony provided a wonderful experience during your visit. We agree, he’s a valued part of the team, and we’ll be sure to share your kind words with him.
At Aptive, we aim to make every service feel seamless and dependable, with everything handled with care from communication to completion so you can feel confident your home is in good hands. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
The young man
The young man, I believe his name was Christopher, was very professional from the moment he arrived. He was very thorough in completing the service around my home. Best service we’ve had in a long while.
29 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Sallie,
Thank you for the wonderful feedback! We’re so glad to hear Christopher made such a strong impression from the moment he arrived and provided a thorough, professional service around your home. It’s great to know this was the best service you’ve had in a while.
At Aptive, our goal is to make sure everything is handled with care, consistency, and attention to detail so you can feel confident in your home’s protection. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Los Angeles
Hi Adnan,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear your service professional took care of your needs during the visit.
That’s exactly what we aim for, making sure everything is handled with care and attention so you feel confident in the service you receive. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
They always do a thorough job…
They always do a thorough job explaining where the treatments were applied, always sending pictures of the treated spots via text and email.
28 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Annette,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear that your service professionals consistently take the time to explain the treatments and follow up with photos by text and email.
That level of transparency is something we take pride in, making sure you always know what was done and that everything is clearly handled from start to finish. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Wasp, spider and mice
Wasps, spiders, and other insects outside around the roof eaves were kept at bay. Glad that the mice in the garage were exterminated and new ones ended up in the traps.
27 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Sam,
Thank you for sharing this and for choosing Aptive. We’re glad to hear you’ve seen improvement with wasps, spiders, and other pests around your home, and that the rodent issue in the garage has been addressed.
At Aptive, our goal is to keep pest concerns fully handled so you can feel confident your home is protected inside and out. We appreciate your trust and the opportunity to continue serving you.
-Jasmine, Aptive Care Team
This company never misses the mark
This company never misses the mark. They show up when they say they will they document the service and when needed show up for immediate needs (extra service calls). Couldn’t ask for more
16 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Laura,
Thanks for sharing this, we really appreciate it. It’s great to hear your experience with Aptive has been so consistent, from on-time arrivals to clear service documentation and responsive extra visits when needed.
That’s exactly the kind of reliability and support we aim to deliver every time. Thanks for being part of Aptive, we’ve got this handled and look forward to continuing to take care of your home.
-Jasmine, Aptive Care Team
No Communication About Spraying Location
I need the inside of the house sprayed. The company never asks me if I want "inside" or "outside",
Several years ago I recall they alternated locations.
17 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Thanks for bringing this up, Marlin! It can be frustrating when you need interior service, and the scheduling process doesn’t clearly confirm whether the visit will include inside, outside, or both. We'd be happy to clarify this for you so there aren't any misunderstandings moving forward. Please email socialmedia@goaptive.com with your service address and any details about the interior areas you’d like reviewed so our team can look into your service preferences and handle this for you!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Los Angeles
It’s great to know that our service met expectations, Carole! Our service professionals work hard to provide consistent, thoughtful care, and we’re grateful for the opportunity to help handle your pest control needs. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Los Angeles
Thank you for taking the time to leave a review, William! We’re happy to hear your experience was prompt, professional, and polite from start to finish. Providing dependable service with a respectful approach is something our team works hard to deliver every day, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
I felt the agent just rushed through…
I felt the agent just rushed through the job. He didn’t leave any pictures like they normally do he just left without telling me he was finished. i’m usually very happy with your service, but this last time I wasn’t. please don’t send that agent here anymore.
23 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Dennis,
We really appreciate you taking the time to share this, and I’m sorry to hear your most recent visit didn’t meet the standard you’re used to with Aptive.
A rushed visit and lack of communication isn’t the experience we aim to provide, and we take your feedback seriously. As always, we’ve got this handled when it comes to reviewing situations like this and making things right for our customers. Please reach out to socialmedia@goaptive.com so we can look into this further and help address your concerns.
-Jasmine, Aptive Care Team
Always prompt and thorough
Always prompt and thorough. Although we still seem to have a mosquito problem around our front door and back patio. But, they still do a great job.
21 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Fred,
Thanks for taking the time to share this, we really appreciate it. It’s great to hear your Aptive service professionals are consistently prompt and thorough, and we’re glad you still see value in the service.
I’m sorry to hear you’re still noticing mosquito activity around your front door and patio. That’s helpful feedback, and we’d like the chance to review your service plan and make sure those areas are being properly addressed. Please reach out to socialmedia@goaptive.com directly so we can take a closer look and get this handled. At Aptive, we’ve got this handled, and we want your outdoor spaces to feel as comfortable as possible.
-Jasmine, Aptive Care Team
Since switching to Aptive (I had…
Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are any areas he should pay particular attention to. After a thorough visit, I get a report with photos.
14 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Ronni,
Thank you for sharing such great feedback, and welcome to Aptive! We’re really glad to hear you’ve noticed less bug activity and no mice since making the switch, and that your service professional has been punctual, attentive, and proactive in addressing specific concerns. The photo reports are a key part of helping keep everything transparent and easy to follow.
At Aptive, we focus on making pest control simple and handled, so you can feel confident your home is being cared for between visits. We truly appreciate you choosing us and taking the time to share your experience!
-Jasmine, Aptive Care Team
Good communication and thorough
Good communication and thorough. Technicians are friendly, polite and knowledgeable. I'm very satisfied with the service.
14 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Erin,
Thank you for the kind feedback! We’re really glad to hear you’ve experienced good communication, thorough service, and friendly, knowledgeable service professionals. That’s exactly the standard we strive for at Aptive, and it’s great to know you’re very satisfied with your service.
At Aptive, we aim to keep pest control simple and handled, so you can feel confident your home is well cared for. We truly appreciate you choosing Aptive and sharing your experience!
-Jasmine, Aptive Care Team
Responsive and dependable
Efficient. Very good about outside baseboard coverage. Helpful when asked to deweb yard and other point requests.
14 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Ken,
We really appreciate you taking the time to share this. It is great to hear your service professional was efficient and thorough with exterior baseboard coverage, and that they were helpful in addressing additional requests like dewebbing and other areas around your yard. That level of responsiveness and attention to detail is exactly what we strive for at Aptive, because every part of your property matters. We have got this handled, and we are glad we could help keep your home and yard in good shape.
-Jasmine, Aptive Care Team
Van was my spray person this time
Van was my spray person this time
OUTSTANDING in professionalism & reporting back to me of his actions
Previous 2 months a problem: email back to me said they served me AND billed me…. It took time to clear this up as they did not service my house!; rescheduled AND they did not show; rescheduled & I got Van
19 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Randa,
Thank you for sharing this feedback, and I’m truly sorry for the frustration you experienced with the missed and incorrectly recorded appointments. I can understand how disappointing that must have been, especially when you were expecting consistent service and clear communication from Aptive.
I’m glad to hear Van provided an outstanding experience with professionalism and clear reporting during his visit. I’ll be sure to share your recognition with him.
We also appreciate your patience while those earlier issues were resolved. Your experience should always feel dependable and straightforward, and we’re using your feedback to help ensure situations like this are better handled moving forward.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Los Angeles
Hi Robin,
Thank you for the great feedback! We’re glad to hear Braden made such a positive impression during your service. We’ll be sure to share your kind words with him. At Aptive, we appreciate having service professionals who take pride in delivering a great experience, and it means a lot to know yours was handled so well. Thanks for choosing Aptive!
-Jasmine, Aptive Care Team
I was not at home when the service was…
I was not at home when the service was performed this time. The Techs follow up text was very thorough and informative.
19 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Daniel,
We appreciate you taking a moment to share this. Even when you’re not home, it’s important that you still feel fully informed about what was done, so we’re really glad the follow-up from your service professional was thorough and helpful. At Aptive, we aim to make every visit feel seamless and transparent, so you can feel confident that everything is being handled with care whether you’re there or not. We’ll keep showing up with that same level of communication and reliability, because for us it’s about making sure you always feel like you’ve got it handled with Aptive on your side.
-Jasmine, Aptive Care Team
Ceasar is the best!
20 mai 2026
Réponse de Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing this, we really appreciate it. We’re thrilled to hear Ceasar made such a great impression, feedback like this means a lot to our team. At Aptive, we’re focused on making sure every visit is handled with care, consistency, and a personal touch so you can feel confident your home is in good hands. We’re grateful you chose Aptive and trust us to keep things handled for you.
-Jasmine, Aptive Care Team
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