Aptive Pest Control - Los Angeles Avis 

Réponse de Aptive Pest Control - Los Angeles

21 mai 2026

Hi there,

Thank you for sharing this, we really appreciate it. We’re thrilled to hear Ceasar made such a great impression, feedback like this means a lot to our team. At Aptive, we’re focused on making sure every visit is handled with care, consistency, and a personal touch so you can feel confident your home is in good hands. We’re grateful you chose Aptive and trust us to keep things handled for you.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

18 mai 2026

Hi Clyde and Gloria,

Thank you for choosing Aptive and sharing your feedback. We’re sorry for the frustration around not having a clear arrival time and the inconvenience of not being home during the visit. Clear communication is important to us, and your comments are helpful as we continue improving that experience. While our service professional was able to treat accessible areas, we understand the importance of better coordination. At Aptive, we aim to make every visit fully handled from start to finish, because that’s what we’ve got this handled is all about. Please reach out to socialmedia@goaptive.com so we can get a reservice scheduled and make sure everything is taken care of properly.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

18 mai 2026

Hi Carol,

Thank you for choosing Aptive and sharing your feedback. We’re glad to hear our service professionals have been consistently kind and wonderful during your visits. We also hear your concern about ongoing mosquito activity during parts of the summer, and we understand how frustrating that can be.

We’d appreciate the chance to review your service history and treatment plan to see what adjustments may help improve results. Please reach out to socialmedia@goaptive.com so we can take a closer look with you.

At Aptive, we want you to feel confident knowing your home is cared for and seasonal concerns are handled with attention and follow-through, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

18 mai 2026

Hi there,

We really appreciate you sharing this and are glad to hear your experience with Aptive has been such a positive one. It’s great that the service details and photos helped give you confidence, and that the spider webs around your pool were taken care of exactly as requested. At Aptive, we take pride in making sure the little things are handled with care, and we’re glad we’ve got it handled for your home. Thank you for being part of the Aptive neighborhood.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

19 mai 2026

Thanks for taking a moment to share this with us, William! We’re so glad to hear that you were pleased with the service and the treatment completed. Our team takes pride in providing reliable, quality care each time we're at your home, and knowing you've been satisfied means the world to us. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

19 mai 2026

Thank you for sharing this, Nancy. I’m sorry to hear the timing of appointments has been so consistently off from what you requested. I understand how frustrating it is when you specifically plan for a morning visit, and the service keeps landing later in the day instead.

We’d like to take a closer look at your scheduling preferences and account details to see what’s happening there. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll handle this from there!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

21 mai 2026

Thank you for sharing this with us, Andrew! We’re so glad to hear that our service professional provided advance notice before arriving, was polite and courteous throughout the treatment, and completed the service efficiently while keeping you informed every step of the way. Clear communication and dependable service are both things our team takes pride in. We truly appreciate you being a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

15 mai 2026

Hi Hal,

We really appreciate you sharing this. At Aptive, we’re glad to hear Michael delivered a professional and efficient service while also taking the time to treat those key pest hot spots around your home’s perimeter and provide a detailed report.

That kind of thorough work is exactly what helps ensure your home is truly handled the right way, and it’s great to know it came through in your experience. Thank you for choosing Aptive and trusting us to keep things handled for you.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

14 mai 2026

We’re really glad to hear the treatment was completed, and we appreciate you sharing what your husband experienced, Victoria!

We’re sorry for any confusion around the mosquito treatment discussion. If that service is already included in your plan, it certainly shouldn’t have felt like something additional was being offered, and we understand how that could be confusing in the moment, especially if someone isn’t typically the one handling those conversations.

It’s helpful context, and we appreciate you noting that it may have been a misunderstanding. If you’d like us to take a closer look at your account or the service notes from that visit, we’re happy to help at socialmedia@goaptive.com!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

14 mai 2026

Hi Andre,

Thank you for sharing this! We’re glad to hear the advance text reminders have been helpful and that your Aptive service professionals have been professional and kind during each visit.

At Aptive, we focus on making the entire experience smooth and predictable so you’re never left guessing and always know things are handled before we arrive. We truly appreciate you choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

12 mai 2026

Thanks for sharing your experience with us, Mary! It’s great to hear the service professionals have been prompt and knowledgeable, and that they take the time to fully handle your questions. We’re also glad the text updates, arrival tracking, and the ability to reach customer support by text have made things more convenient for you. Hearing that you find the pricing strong as well is appreciated. We truly value having you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

12 mai 2026

We really appreciate you taking a moment to share this with us, Barbara! Providing reliable, detail-oriented service is always our goal, and it's wonderful to know that your treatment was handled with care. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

11 mai 2026

Hi Jayme,

We really appreciate you taking the time to share such thoughtful feedback! It’s wonderful to hear how Cathy’s combination of thorough service, efficiency, and great communication has made such a strong impression. She truly takes pride in keeping customers informed and making sure nothing gets overlooked, and it sounds like that’s been very clear in your experience.

At Aptive, we believe your home and concerns should always feel like they’re fully handled, and it’s service professionals like Cathy who help bring that to life every day. We’ll be sure to share your kind words with her, and we’re grateful to have you as part of the Aptive family!

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

11 mai 2026

It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

7 mai 2026

Thank you for taking the time to share this with us, Jim. We're really proud that our service professionals who visit your home have made a positive impression. At Aptive, we strive to ensure that every aspect of our service reflects our commitment to excellence, and we truly appreciate your recognition of our dedicated professionals.

However, I am sorry to learn that other aspects of our service did not meet your expectations. Please know that we take your concerns seriously and are committed to addressing any issues to improve your experience. If there is anything specific you would like to discuss further, please feel free to reach out to us at socialmedia@goaptive.com, including your service address. We are here to ensure your satisfaction and look forward to continuing to serve you with the quality and care you deserve.

-Alexis, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

7 mai 2026

Hi there,

Thank you for taking the time to share your feedback and for choosing Aptive. We’re really glad to hear you felt the service was thorough and that the recap and photos helped give you a clear picture of what was done during your visit.

That level of transparency is something we take seriously, because we want you to feel confident that everything at your home is being properly handled from start to finish. We appreciate you trusting Aptive to take care of your pest needs, and we’re always here for you, we’ve got it handled.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

6 mai 2026

Hi Dorothy,

We really appreciate you taking the time to share this. At Aptive, we know how important it is to feel informed and confident in the service you’re receiving, so it’s great to hear Ericson’s professionalism, communication, and thorough explanations helped put you at ease. We’re glad he took the time to walk you through what he was doing and provide clear details about the treatment and findings, that level of transparency is exactly what we aim for.

Thanks for choosing Aptive, we’ve got this handled and we look forward to continuing to take great care of your home.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

4 mai 2026

Hi Asher,

We really appreciate you sharing this! It’s great to hear that our team was communicative, attentive to your concerns, and thorough during your service.

At Aptive, we put a lot of focus on listening first so your needs are truly understood and everything is handled the right way for your home. Thanks for choosing Aptive and trusting us to keep things handled for you!

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

5 mai 2026

Hi Ric,

Thanks for taking the time to share this, and thank you for choosing Aptive. We hear you on the importance of call-ahead communication, knowing when to expect your service professional can make all the difference in planning your day.

We’ll make sure this feedback is shared with the team so we can keep improving that part of the experience. At Aptive, our goal is to make every visit feel clear, predictable, and fully handled from start to finish, we’ve got this handled.

-Jasmine, Aptive Care Team

Réponse de Aptive Pest Control - Los Angeles

5 mai 2026

Hi Marcia,

We really appreciate you taking the time to share this, thank you for choosing Aptive and trusting us over the years. It’s great to hear you’ve had consistent results with no pest issues and that our service professionals have been courteous, effective, and transparent with updates and photos after each visit.

We also appreciate your perspective on pricing over time, and we understand that changes like that are something customers notice and evaluate carefully.

Most importantly, we’re grateful for your continued confidence in Aptive, and we’ll keep focusing on delivering reliable protection and clear communication so everything stays fully handled the right way, we’ve got this handled.

-Jasmine, Aptive Care Team