Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... Voir plus
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Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
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Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... Voir plus
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Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a g... Voir plus
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,4
Excellent
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Technician texted when he would be…
Technician texted when he would be arriving. He asked if I had any concerns. He addressed those concerns and did a thorough job.
16 mai 2026
Réponse de Aptive Pest Control - Orange County
We're so glad to hear that our service professional kept you informed with arrival updates, took time to ask about your concerns, and handled them thoroughly during the treatment, Jim. Our team takes pride in being communicative, attentive, and detail-oriented. We truly appreciate you being a part of Aptive and look forward to continue protecting your pests for years to come!
-Alexis, Aptive Care Team
Past Review Edit
I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another day. He was sent out on the cancelled day anyway and we had no idea he was coming or what time. He came at 7 am - we were not awake and he had no access to the garage or backyard.
I was not his fault. He did a great job when he came back out on the 14th.
6 mai 2026
Réponse de Aptive Pest Control - Orange County
Thank you for sharing this. We really appreciate you taking the time to clarify your experience, and we’re glad to hear your service professional did a great job when he returned on the 14th. We apologize for the confusion around the scheduling and the missed communication on the original appointment day - that’s not the experience we aim to provide. Your feedback is helpful as we work to improve coordination and ensure visits happen as expected. We truly appreciate you being a part of Aptive and look forward to handling your needs for years to come!
-Alexis, Aptive Care Team
Friendly and caring company
The techs are very friendly. Knowing if they are coming in the AM or PM would be helpful. The text when they are ready to be at my house is helpful. It let's me put the.dogs inside.
I was very pleased that after my review was read by the company, I received a reply from them. It showed this company really does care for their customers.
13 mai 2026
Réponse de Aptive Pest Control - Orange County
Hi Sandra,
We really appreciate you sharing this, and it’s great to hear our Aptive service professionals have been friendly and that the arrival text has been helpful for getting your dogs safely inside. We also hear your feedback about wanting more clarity on whether visits are scheduled for the morning or afternoon, and that’s helpful insight as we continue improving communication. That’s what we mean when we say we’ve got this handled, making sure the process is smooth, clear, and as convenient as possible for you and your home.
-Jasmine, Aptive Care Team
Gerard was helpful and worked very hard…
Gerard was helpful and worked very hard to be thorough appreciate his hard work and kindness
14 mai 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
We really appreciate you sharing this, and it’s great to hear Gerard’s hard work, thorough approach, and kindness made a strong impression during your service. Our Aptive team takes a lot of pride in showing up with care and putting in the effort to make sure nothing is overlooked. That’s exactly what we mean when we say we’ve got this handled, making sure your home is treated with attention, respect, and consistency every time we visit.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Orange County
Hi Margie,
Thank you for sharing this feedback. I’m really glad to hear you consistently receive great service from Aptive, and I appreciate your kind words and support.
At Aptive, I focus on making sure every visit feels reliable, friendly, and effective, because when things are going well like this, it should feel like everything is handled without you having to worry about it. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
What I love about Aptive
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, including pictures of there was a specific concern. Thank you.
10 avril 2026
Réponse de Aptive Pest Control - Orange County
Hi Trena,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear scheduling has been easy and accommodating, and that our service professionals have kept you well informed throughout each visit.
Clear communication and transparency, including arrival updates and photos when there’s a specific concern, are all part of making sure everything is properly handled and nothing is left uncertain. We appreciate your trust in Aptive, and we’re always here when you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
Dylan did a wonderful job
Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job
Thank you Dylan
6 mai 2026
Réponse de Aptive Pest Control - Orange County
We're so glad to hear that Dylan provided such a thoughtful and thorough experience, Stacy! Clear communication throughout the process, sharing photos, and being mindful of your pet turtle really shows a high level of care and attention to detail.
We’ll be sure to pass along your appreciation to him. Recognition like this means a lot to the team! Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
I paid for the baiting of rodent feed…
I paid for the baiting of rodent feed box's They were never serviced . Want to cancel all services from Aptive .
27 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Richard,
I’m really sorry to hear about this experience, especially since you invested in a service expecting it to be completed as agreed. That’s not the standard we aim for at Aptive, and I can understand why you’d feel frustrated enough to want to cancel. We’d like the chance to look into what happened with your rodent bait stations and make sure this is fully addressed and corrected where possible. Please reach out to socialmedia@goaptive.com directly so we can review your account, get the details sorted out, and ensure this is properly handled the right way. Thank you for bringing this to our attention.
-Jasmine, Aptive Care Team
Courteous and professional service!
22 avril 2026
Réponse de Aptive Pest Control - Orange County
Hi Maryann,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team delivered courteous and professional service, that’s exactly the standard we work hard to uphold on every visit. We’re glad your experience reflected that level of care, and we’ll keep focusing on making sure everything is handled the right way from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
I appreciate the call 30
I appreciate the call 30 - 46 minutes before they arrive. They always ask if there are any things that need special attention on this visit.
28 avril 2026
Réponse de Aptive Pest Control - Orange County
It's fantastic to hear that the advance call before arrival has been helpful for you, and that our service professionals take the time to check in about any specific concerns before starting the treatment, D. That kind of communication and attention to detail is exactly what we aim for to keep things smooth and tailored to your needs. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Over a year and no major issues
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful.
Reason: I had to call to reschedule a second non-contractual visit due to the the tech not texting me when they got here. Since they didn’t text me, they didn’t service my back yard. It took me a good half hour to finally get on the line with someone, also due to my frustration with their AI answering service.
24 avril 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for taking the time to share this, and I’m really sorry for the frustration you experienced. I can understand how stressful it must have been trying to reach someone quickly, especially when you were also dealing with a missed backyard service due to the communication issue. That’s not the experience we want for you at Aptive.
We also hear your feedback about our phone system and how difficult it felt to get through to a person. That’s important, and we know how much smoother things need to be when you’re trying to resolve something on your account.
At Aptive, we aim to make every part of the experience feel handled smoothly, from arrival communication to follow-up support, and what you described fell short of that. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can look into your visit and make this right. We appreciate you bringing this to our attention, and we’ve got this handled from here.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Sarah,
We really appreciate you sharing this, and it’s great to hear you consistently receive exceptional service. That kind of reliability is exactly what we strive for at Aptive, making sure every visit feels smooth, effective, and easy for you. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
The service was hours later than…
The service was hours later than expected. So that was frustrating as there was also no communication for this unexpected delay. Once technician got here, service was good.
14 avril 2026
Réponse de Aptive Pest Control - Orange County
Thank you for taking the time to share your feedback with us, John. We sincerely apologize for the delay in service and the lack of communication regarding the unexpected timing. We understand how important punctuality and clear communication are, and we're committed to improving in these areas. We're glad to hear that once our technician arrived, the service met your expectations. Your feedback is invaluable to us, and we will use it to ensure a better experience in the future. If there's anything else we can do for you, please let us know at socialmedia@goaptive.com, including your service address. We'd be happy to handle any lingering concerns you may have!
-Alexis
They come when they say they will be…
They come when they say they will be there, & quietly do their work. I like that they added the option for mosquito traps, which should allow a more pleasant stay in my backyard.
8 avril 2026
Réponse de Aptive Pest Control - Orange County
Thanks for taking a moment to share this with us, Barbara! We’re so glad to hear the team has been reliable and respectful while completing service, and that you’re looking forward to enjoying your backyard more with the mosquito traps. Your satisfaction means the world to us, and we're so grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Great communication and great service
31 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Bonnie,
We’re thrilled to hear you experienced great communication and great service! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Thanks for sharing this with us, Marilyn! IT's great to hear that you had a positive experience with our team and found the treatment to be thorough. Providing excellent service is our top priority, and your kind words mean a lot to us. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! We're grateful to have you as a part of Aptive.
-Alexis
Easy to work with and friendly / knowledgable reps!
Aptive is very easy to work with and Luis Silva is a great representative of what customer service should be! He's friendly, thorough and goes the extra mile!
3 avril 2026
Réponse de Aptive Pest Control - Orange County
This is great to hear, Tessa! We love hearing that you find Aptive easy to work with and that Luis provided excellent customer service. It's wonderful to know that his friendly and thorough approach made such a positive impact. If there's anything else we can do for you, please don't hesitate to reach out. We really appreciate your trust in Aptive to handle your pest concerns!
-Alexis
Highly recommended Pest Control Service
I am completely satisfied with Aptive Pest Control service. I would definitely recommend this service to family and friends. The representatives are informative, service oriented and very professional. 👍🏽
2 avril 2026
Réponse de Aptive Pest Control - Orange County
Hi Vivian,
Thank you for taking the time to share this, it truly means a lot to all of us at Aptive. Hearing that you’re completely satisfied with the service and would recommend us to your family and friends is one of the best compliments we can receive.
We’re glad to know our service professionals have been informative, professional, and service-oriented. Our team works hard to make sure every visit leaves you feeling confident that things are truly handled.
Thank you for choosing Aptive and for being part of the neighborhood we’re proud to serve. 👍🏽
-Jasmine
I appreciated the communication from…
I appreciated the communication from your applicator (Rudy); it was excellent. Rudy texted me separated prior to and upon his arrival and asked for my input regarding any pest problems or issues that I may have noticed, which he could pay special attention to.
31 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Malcolm,
Thank you for sharing your experience! We’re thrilled to hear that Rudy’s communication and attention to detail made a difference. At Aptive, we pride ourselves on making sure every concern is handled carefully, so you can feel confident your home is protected. We’ll be sure to pass along your kind words to Rudy!
-Jasmine
Thorough and thoughtful.
A trainer and technician arrived about 7:40, and were very thorough. They were thoughtful in their work. They swept eves, moved chairs around patio table to spray, moved my dog’s water bowl so wouldn’t get sprayed. They worked quickly and quietly. I feel the job was really well done.
1 avril 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for taking the time to share such thoughtful feedback and for being part of the Aptive community! It’s great to hear that both the trainer and service professional were thorough and considerate during your visit, from sweeping the eaves to carefully moving items around your patio and your dog’s water bowl. Those small details really matter, and we’re glad their care and attention stood out.
At Aptive, our goal is to make sure every visit is handled with professionalism, respect for your home, and attention to the little things that make a big difference. Thank you for choosing Aptive and trusting us to keep things handled around your home!
-Jasmine
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