The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
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Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Voir plus
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Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
L'entreprise a répondu
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... Voir plus
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,5
Excellent
162 avis
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Réponse de Aptive Pest Control - Orange County
Hi Sue,
Thank you for sharing your experience! We’re glad to hear that our service professional was thorough and got everything handled efficiently.
At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, rest assured, we’ve got this handled.
-Jasmine
Very satisfied with the service and the…
Very satisfied with the service and the technician
3 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Carlos,
Thank you for sharing your feedback! We’re thrilled to hear that you’re very satisfied with both the service and our service professional. At Aptive, we strive to provide professional, thorough, and reliable service every time, and it’s wonderful to know our efforts are making a positive impact. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Ida,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with the service you’ve received. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Frank,
Thank you for sharing your experience! We’re glad to hear that scheduling has been easy and that our team provided good service with a friendly, professional approach. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control, and it’s wonderful to know our efforts have made your experience positive. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Jan,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a good job. At Aptive, we take pride in delivering professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Manny,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team followed through on the details discussed and delivered positive results. Providing thorough, effective service is always our goal, and it’s wonderful to know our efforts made a difference. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Service great - accounting not so great
I like the service --- accounting is ridiculous. How can you be past due on an account, immediately after your service - when you have 15 to 30 day terms?!?!
1 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for sharing your feedback. I’m glad to hear that you’re happy with our service, but I completely understand your frustration with the billing process. At Aptive, we strive to make our accounting and payment processes as clear and straightforward as possible, and I’m sorry for any confusion regarding your account terms.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify any billing questions, and ensure everything is accurate. We value your trust and your business, and we’re committed to providing the quality service and support that Aptive is known for.
Thank you again for letting us know, and for giving us the opportunity to address your concerns.
-Jasmine
Not happy to hear every year increase…
Not happy to hear every year increase of charges even for long term customers.
28 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Prasad,
Thank you for sharing your feedback. I completely understand how frustrating it can be to see annual price increases, especially as a long-term customer. At Aptive, we strive to provide effective pest control and value for our customers while balancing the costs of quality service and products.
We truly appreciate your loyalty and want to make sure you feel heard. If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss any options that may help ensure your service continues to meet your needs and expectations.
Thank you again for letting us know, and for giving Aptive the opportunity to address your concerns.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Debra,
Thank you for taking the time to share your experience! We’re delighted to hear that our service professional was friendly, fast, and efficient. At Aptive, we take pride in providing thorough and reliable service while ensuring our customers feel supported and confident in the work we do.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
The onsite service is excellent
The onsite service is excellent - on time and thorough. Techs are professional and friendly.
The back office communication is not so good, such as
Convenience of changing appointments
The website communication
I have been trying to pay a bill on line- just awful
1 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Martin,
Thank you for taking the time to share your experience. I’m glad to hear that our service professionals has been professional, friendly, and thorough. Our service professionals truly take pride in providing quality care.
I completely understand your frustration with the challenges you’ve experienced with appointment changes and online payments. At Aptive, we’re always looking to improve our back-office processes and digital tools to make things easier for our customers, and your feedback helps us identify where we can do better.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can assist with your online payment and any appointment changes you need. We want to make sure your experience is as smooth and convenient as the service you receive in your home.
Thank you again for letting us know and for trusting Aptive with your pest control needs.
-Jasmine
Asked up what we needed
Asked up what we needed. Attention to detail and thorough. Thank you
1 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Gloria,
Thank you for taking the time to share your experience! We’re glad to hear that our team asked the right questions and provided thorough, detailed service. At Aptive, attention to detail and making sure our customers’ needs are fully addressed is a top priority.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable and effective pest control for your home.
-Jasmine
Our service tech is very responsible…
Our service tech is very responsible and polite.
Love getting the pictures of the areas he treated.
27 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Natalie,
Thank you for sharing your experience! We’re thrilled to hear that your service professional is responsible, polite, and providing thorough service. At Aptive, keeping our customers informed with photos and clear updates is something we take great pride in, and it’s wonderful to know it makes a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, professional, and high-quality pest control for your home.
-Jasmine
Aptive Environmental
Aptive Environmental takes care of all the pests. Their techs are friendly and competent.
21 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Gail,
Thank you for sharing your experience! We’re thrilled to hear that our team has been able to take care of all the pests in your home and provide friendly, competent service. At Aptive, we take pride in delivering thorough, professional, and reliable pest control so our customers can feel confident and at ease.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home with high-quality service.
-Jasmine
Aptive never disappoints
Aptive always does a good job and communicates very well before, during and after treatments.
25 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Rick,
Thank you for sharing your experience! We’re thrilled to hear that Aptive consistently delivers thorough service and keeps you informed before, during, and after treatments.
Clear communication and effective pest control are exactly what we aim for, and it’s wonderful to know that our efforts are making a difference. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Edward,
Thank you for sharing your feedback! We’re so glad to hear that you’re pleased with your experience. At Aptive, we strive to provide service that’s not only effective but also reliable and worry-free for our customers. Your kind words mean a lot to our team and remind us why we do what we do. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.
-Jasmine
appreciate the quick and easy text…
appreciate the quick and easy text message, no need to take up a lot of my time with updates, fast and friendly.
19 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Peter,
Thank you for sharing your experience! We’re glad to hear that our text updates make the process quick and easy, while keeping you informed without taking up your time. At Aptive Environmental, we strive to provide fast, friendly, and efficient service while making sure our customers feel confident in the care their home receives.
It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering professional, reliable service. We truly appreciate you choosing Aptive!
-Jasmine
Ricardo communicated well by text with notifications and follow-up pictures. He treated the pests thoroughly.
Ricardo communicated well and
19 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Dale,
Thank you for sharing your experience. We’re glad to hear that Ricardo provided clear communication through text notifications and follow-up pictures, while also delivering a thorough treatment. At Aptive, we believe keeping our customers informed every step of the way is just as important as the service itself.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue providing attentive, professional, and effective service at every visit.
-Jasmine
Professional and efficient
They are always on time and they get the job done quickly and efficiently. I particularly appreciate that they always ask for my input so that they address any new issues that have popped up recently.
11 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Linda,
Thank you so much for sharing your experience and for being part of the Aptive community. We’re glad to hear our service professionals have been on time, efficient, and attentive during your visits.
It’s especially meaningful to know they take the time to ask for your input and address any new concerns around your home, as personalized care is something we truly value. Thank you again for choosing Aptive and trusting us to care for your home.
-Jasmine
Reliability
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything else that needs to be addressed.
We have been very satisfied with Aptives’ program.
17 février 2026
Réponse de Aptive Pest Control - Orange County
Hi John,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been friendly, communicative, and punctual. At Aptive, we pride ourselves on keeping our customers informed, addressing any concerns, and providing thorough service with every visit.
We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback inspires us to continue delivering the reliable, professional service our customers expect and deserve.
-Jasmine
Dont deceive people just to get there business !
The salesman was very personable , Zach I believe is his name . Definitely could sell a blind man a car , TV and subscription to smut magazine . He had good selling traits . He needs to be taught the value of Honesty , integrity and that people do still appreciate being told to there face if they can do it or not . We had another coming doing the big killing , my mom insisted , even though I do the big killing . Zach came along and pretty much told my mom how bad this other company was and being dishonest . She was paying 40 bucks a month and Zach said he could match that because of the problems we have had with other company. We didn’t have problems we just were not here when they came so my mom as well with Zach got her to change over . Now we are not just a number or a 50 dollar bill . We can change again back to the other be for 40 a month . But we decided to see his things go . At first the first 2 times we were serviced the service guy texted me ahead of the day he was coming to ask if we needed anything specific to check etc.. but now I don’t receive any such text so how do I know he even comes by ? It’s these things that make a good complaint that people trust and believe in . But I’ve seen it time after time , that service fade out of existence , over time . I know catch em , show great service then fade . I know you go beyond what is normal by doing that , and I also know it’s à plan . But if you want to keep us , we would like a drop in monthly service payment , to 40 bucks . Not to much to ask when we were told that from the beginning . Or what was said was I’ll try and get it to 40 a month ? Again , don’t lie to us just to get our business . Even if he thought there might have been a chance , which he knew u would not do that . He called but he still kept saying might , maybe , I’ll talk to him , whoever him is ? So that’s my proposal for being basically told what we wanted to hear but had no intent whatsoever to give us the 40 to match the last company . And we had lots of problems quitting that company . They said we needed to pay off the contract whether we had service or not because in the contract it said this . Ok thank you
21 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jeffery,
Thank you for taking the time to share all of this. We truly appreciate you being candid about your experience, even when it’s not an easy one to write.
First, we’re glad to hear that Zach made a personable impression. At Aptive, we absolutely value professionalism and strong communication, but that should always go hand in hand with honesty and integrity. If anything about the pricing discussion or expectations around matching $40 a month felt unclear or misleading, that’s something we take seriously. You should never feel like you were told what you wanted to hear just to earn your business.
We also hear your concern about communication from your service professional. Consistent updates, including notifications before service, are an important part of the experience. If those texts have stopped, we’d like to look into that right away. You deserve to feel confident that service is being completed and to have the opportunity to request anything specific before a visit.
Regarding pricing, we can’t adjust plans directly through a review, but we absolutely want to review your account and have a transparent conversation about what was discussed at signup and what options may be available. Our goal is to earn your trust long term, not just secure a new account.
Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience so we can review everything together and work toward a resolution. We genuinely value you as part of the Aptive neighborhood and would appreciate the opportunity to make this right.
-Jasmine
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