The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
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Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
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Lisez les avis des autres
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Voir plus
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Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
L'entreprise a répondu
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... Voir plus
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,5
Excellent
163 avis
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Dont deceive people just to get there business !
The salesman was very personable , Zach I believe is his name . Definitely could sell a blind man a car , TV and subscription to smut magazine . He had good selling traits . He needs to be taught the value of Honesty , integrity and that people do still appreciate being told to there face if they can do it or not . We had another coming doing the big killing , my mom insisted , even though I do the big killing . Zach came along and pretty much told my mom how bad this other company was and being dishonest . She was paying 40 bucks a month and Zach said he could match that because of the problems we have had with other company. We didn’t have problems we just were not here when they came so my mom as well with Zach got her to change over . Now we are not just a number or a 50 dollar bill . We can change again back to the other be for 40 a month . But we decided to see his things go . At first the first 2 times we were serviced the service guy texted me ahead of the day he was coming to ask if we needed anything specific to check etc.. but now I don’t receive any such text so how do I know he even comes by ? It’s these things that make a good complaint that people trust and believe in . But I’ve seen it time after time , that service fade out of existence , over time . I know catch em , show great service then fade . I know you go beyond what is normal by doing that , and I also know it’s à plan . But if you want to keep us , we would like a drop in monthly service payment , to 40 bucks . Not to much to ask when we were told that from the beginning . Or what was said was I’ll try and get it to 40 a month ? Again , don’t lie to us just to get our business . Even if he thought there might have been a chance , which he knew u would not do that . He called but he still kept saying might , maybe , I’ll talk to him , whoever him is ? So that’s my proposal for being basically told what we wanted to hear but had no intent whatsoever to give us the 40 to match the last company . And we had lots of problems quitting that company . They said we needed to pay off the contract whether we had service or not because in the contract it said this . Ok thank you
21 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jeffery,
Thank you for taking the time to share all of this. We truly appreciate you being candid about your experience, even when it’s not an easy one to write.
First, we’re glad to hear that Zach made a personable impression. At Aptive, we absolutely value professionalism and strong communication, but that should always go hand in hand with honesty and integrity. If anything about the pricing discussion or expectations around matching $40 a month felt unclear or misleading, that’s something we take seriously. You should never feel like you were told what you wanted to hear just to earn your business.
We also hear your concern about communication from your service professional. Consistent updates, including notifications before service, are an important part of the experience. If those texts have stopped, we’d like to look into that right away. You deserve to feel confident that service is being completed and to have the opportunity to request anything specific before a visit.
Regarding pricing, we can’t adjust plans directly through a review, but we absolutely want to review your account and have a transparent conversation about what was discussed at signup and what options may be available. Our goal is to earn your trust long term, not just secure a new account.
Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience so we can review everything together and work toward a resolution. We genuinely value you as part of the Aptive neighborhood and would appreciate the opportunity to make this right.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Kate,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been punctual and provided friendly service. At Aptive, we take pride in delivering reliable, professional care while making every interaction positive and stress-free.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Doug and Gloria,
Thank you for sharing your experience! We’re thrilled to hear that our team provided great communication, reliable scheduling, and thorough service. At Aptive, we take pride in keeping our customers informed while delivering attentive and effective pest protection for every home and yard.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Reliable and thorough
5 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Leslie,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you find our service reliable and thorough. At Aptive, delivering consistent, high-quality care is at the heart of everything we do, and it’s wonderful to know that reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Honestly the best!
Honestly, the best customer service out of any company I've worked with/hired. The team is always sending multiple reminders of their schedule, friendly as can be, and helpful with any questions.
HIGHLY recommend!
5 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Joshua,
Thank you for sharing your experience! We’re thrilled to hear that our team has provided exceptional customer service and kept you informed every step of the way. At Aptive, we take pride in being friendly, responsive, and helpful while delivering reliable pest protection for every home and yard we serve.
We truly appreciate your recommendation and being part of the Aptive neighborhood. We look forward to continuing to serve you!
-Jasmine
He called ahead, arrived on time, checked in, thoroughly sprayed, photographed where he sprayed and was courteous and friendly!
He called ahead, arrived on time,
10 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Roland,
Thank you for sharing your experience! We’re thrilled to hear that our team provided timely, thorough, and professional service, and that the detailed photos and communication helped you feel confident in the work done. At Aptive, we strive to combine effective pest control with courteous and attentive service, so it’s wonderful to know our efforts delivered that for you.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
Junior came
Junior came, Introduced himself sprayed the yard and was gone before we new it.
11 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Bruce,
Thanks so much for sharing your experience! We’re glad Junior was able to get your treatment done efficiently, and we appreciate you noticing his professionalism. At Aptive, we aim to make pest control seamless and effective, so it’s great to hear our service felt quick and hassle-free.
We’re always here if you have any questions or need future treatments, and we look forward to keeping your yard protected. Thanks again for choosing Aptive!
-Jasmine
Great service again!
The person who came out to perform the service was professional and did a great job.
11 février 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for sharing your feedback! We’re glad to hear our service professional provided a thorough and professional experience. At Aptive, we take pride in delivering reliable, attentive care, and it’s wonderful to know that reflected in your visit.
We appreciate you choosing Aptive and look forward to keeping your home and yard protected!
-Jasmine
Puddles of product everywhere …
There were spots and puddles of liquid throughout the house. I had to get down on my hands and knees and wipe up the excess liquid. It was so wet that it popped off the baseboard in one section of the bedroom. Either the service rep didn’t know how to use the equipment or the equipment was faulty. If this happens again I will cancel my service. Very upset.
9 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Patricia,
Thank you for bringing this to our attention. I’m really sorry to hear about the mess left behind and the damage to your baseboard, that’s not the level of care we expect from an Aptive service professional and I completely understand how frustrating that must have been. We’d truly appreciate the chance to make this right by reviewing what happened, checking the equipment and application used, and ensuring your home is properly cared for moving forward. Please reach out to us at socialmedia@goaptive.com so we can address the cleanup and any needed repairs, and help restore your confidence in your service. Thank you for being part of the Aptive community and for giving us the opportunity to improve.
-Jasmine
Good company
They are very communicative, helpful and thorough. Only complaint is that it is hard to terminate services.
5 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Amy,
Thank you for taking the time to share your experience and for being part of the Aptive family. We’re so glad to hear you’ve found our team communicative, helpful, and thorough, that kind of feedback means a lot to us.
We also appreciate you being open about the difficulty you experienced when trying to terminate services. Your feedback is important, and we never want the process to feel frustrating or complicated. We’re always working to make every part of the customer experience, including account changes, as smooth and straightforward as possible.
Thank you again for choosing Aptive and for giving us the opportunity to continue improving.
-Jasmine
No bugs in sight!
I appreciate the spraying of around my house and the borders of my yard. If I have a concern, I am heard and solutions offered. So far so good!
24 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Karole,
We’re so glad to hear that our treatments around your home and yard have been effective, and that you feel heard whenever concerns arise. At Aptive, we take pride in providing thorough service, listening carefully to our customers, and offering solutions that fit each home’s needs. Thank you for trusting us and for being a valued part of the Aptive neighborhood!
-Jasmine
Always great service.
23 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi James and Catherine,
Thank you so much for sharing your experience! We’re thrilled to hear that our service has consistently met your expectations. At Aptive, we take pride in providing reliable, thorough, and friendly pest control, and it means a lot to know our efforts are making a difference for you. We look forward to continuing to keep your home protected and appreciate you being a valued part of the Aptive neighborhood!
-Jasmine
Derek & the Aptive Team did great…
Derek and the Aptive Team did a great job. Derek texted me to announce he would be at my home shortly, then announced his arrival and asked if I had any service requests. Great service!
28 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi James,
Thank you for taking the time to share your experience! We’re thrilled to hear that Derek and the Aptive team provided such attentive service. Clear communication, checking in on your needs, and making sure you feel taken care of are exactly what we strive for with every visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like this means a lot to our team, and we’ll be sure to pass along your kind words to Derek.
-Jasmine
History I have w Aptive has been good
History I have w Aptive has been good. This time wasn’t present due to the scheduling app/advisory. It only states a DATE and not a time range such as AM or PM. That is my dissatisfaction-provided only 30 min notice and no modification space to technition’s schedule that day
15 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Christine,
Thank you for sharing this and for taking the time to explain what happened. We really appreciate you pointing out that your overall history with Aptive has been positive, and it’s frustrating when a scheduling issue takes away from that.
You’re right, clear communication around timing matters. Receiving only a date without a time window, followed by a short notice on the day of service, isn’t the level of coordination we want our customers to experience. Your feedback about needing a clearer time range and more flexibility is important, and it helps us identify where we need to do better.
We value you being part of the Aptive neighborhood and appreciate you bringing this to our attention. Please don’t hesitate to reach out if you’d like us to review your scheduling preferences or help ensure future visits are communicated more clearly.
-Jasmine
Since using Aptive (5-6 years)
Since using Aptive (5-6 years), the seasonal invasion of ants has abated. Bait traps have also minimized rodent population as I am adjacent to a wild area.
Each Technician has been knowledgeable, thorough, and pleasant. Mitch performed my last service and didn't have to be prompted to do a complete job. I am appreciative.
24 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you so much for sharing your experience and for being part of the Aptive neighborhood for the past 5–6 years! We’re thrilled to hear that our services have helped minimize both ant and rodent activity around your home. It’s wonderful to know that our service professionals, including Mitch, have been knowledgeable, thorough, and pleasant during every visit.
We truly appreciate your trust and continued partnership with Aptive. Your feedback means a lot to our team, and we look forward to keeping your home protected for years to come!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Tony,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was on time, thorough, and polite. At Aptive, we take pride in delivering reliable, professional pest protection while ensuring every customer feels valued and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Heidi,
Thank you for taking the time to share your feedback. We’re thrilled to hear that our team was punctual, efficient, and communicated clearly with you. At Aptive, we strive to provide reliable and professional service with every visit, and it’s wonderful to know our efforts are reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
The guys who come to spray are so nice…
The guys who come to spray are so nice and very professional. Always answer questions and explain what they are doing
15 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Shawna,
Thank you for taking the time to share your experience. We’re delighted to hear that our team is consistently professional, approachable, and takes the time to answer questions and explain their work. Providing knowledgeable, courteous service is exactly what we strive for at Aptive, and it’s wonderful to know our team is delivering that experience for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Jennifer,
Thank you for sharing your feedback. We’re glad to hear that our team communicates clearly and follows up as part of our service. Keeping our customers informed and addressing concerns thoroughly is exactly what we strive for at Aptive, and it’s great to know our efforts made a positive impact.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Great service!
Aptive always checked in prior to arrival asking if there’s any specific areas of concern they should focus on. After treating my property they always send pictures and reports of what they did. Very appreciated!!
15 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Kelly,
Thank you for sharing your experience! We’re glad to hear that our team consistently checks in before visits and provides detailed photos and reports afterward. At Aptive, clear communication and thorough service are very important to us, and it’s wonderful to know that this approach has been helpful and appreciated. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust and feedback.
-Jasmine
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