Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
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Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... Voir plus
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Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,4
Excellent
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Aptive Pest Control - Orange County
Hi Jennifer,
Thank you for sharing your feedback. We’re glad to hear that our team communicates clearly and follows up as part of our service. Keeping our customers informed and addressing concerns thoroughly is exactly what we strive for at Aptive, and it’s great to know our efforts made a positive impact.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Great service!
Aptive always checked in prior to arrival asking if there’s any specific areas of concern they should focus on. After treating my property they always send pictures and reports of what they did. Very appreciated!!
15 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Kelly,
Thank you for sharing your experience! We’re glad to hear that our team consistently checks in before visits and provides detailed photos and reports afterward. At Aptive, clear communication and thorough service are very important to us, and it’s wonderful to know that this approach has been helpful and appreciated. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust and feedback.
-Jasmine
Great service performed by a skilled technician
Great service performed by a skilled and courteous technician. He listened to what I wanted checked and treated and then he fulfilled my requests plus the scheduled treatments and checkup.
6 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Patrick,
Thank you for taking the time to share your experience! We’re thrilled to hear that your service professional was skilled, courteous, and attentive to your requests. At Aptive, listening to our customers and delivering thorough, reliable service is a top priority, and it’s wonderful to know our team exceeded your expectations.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue providing the professional and attentive service you’ve come to expect.
-Jasmine
Raymond was a top notch technician! who…
Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a great communicator as well!
9 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Linda,
We’re thrilled to hear that Raymond provided outstanding service and addressed your concerns with such care and attention. At Aptive, we take pride in having service professionals who listen, communicate clearly, and ensure every home is thoroughly cared for. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us and are glad your experience was such a positive one.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Sherrill,
We’re thrilled to hear that our service has been effective and that your home is protected! At Aptive, we take pride in providing solutions that protect our neighbors’ homes and give peace of mind. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Fine but too expensive now
While they are always friendly, over the years the service doesn't match the cost anymore. Cost is too high for the service provided.
9 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi John,
Thank you for taking the time to share your feedback. I completely understand how frustrating it can feel when the value of a service doesn’t seem to match the cost, especially after being a long-time customer of Aptive.
We take feedback like this seriously because it helps us evaluate our services and ensure we’re providing the highest quality pest control possible. Our team works hard to combine effective treatments with personalized care, but we also want to make sure it’s meeting your expectations.
We’d really appreciate the opportunity to review your account with you and go over the services included so you have a clear understanding of what your investment covers. Please reach out to us directly at socialmedia@goaptive.com, we want to make sure your experience with Aptive continues to be a positive and worthwhile one.
-Jasmine
My only suggestion would be that when…he is finished he speak to me directly.
My only suggestion would be that when the representative is finished that he tell me what he did fact-to-face rather than telling me what he did in a text message. I had questions on what he did and before I could ask him he was gone.
8 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Rick,
Thank you for taking the time to share this feedback. We appreciate you pointing this out, and we completely understand why having that face-to-face conversation would make a difference.
At Aptive, we want every service to feel clear and collaborative, not rushed. Your service professional should always take the time to walk you through what was completed and answer any questions before heading out, and we’re sorry that didn’t happen during your visit.
Your feedback has been shared with our team, and it’s helpful as we continue coaching our service professionals on communication and the overall customer experience. Thank you for being part of the Aptive community and for helping us improve.
-Jasmine
Ronnie was informed and…
Ronnie seemed to be informed and knowledgeable about the property and, was efficient at handling my concerns.
14 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi David,
Thank you for taking a moment to share this. We’re glad to hear that Ronnie was knowledgeable about your property and took the time to address your concerns efficiently. That level of care and attention is exactly what we strive for at Aptive.
We appreciate you trusting Aptive with your home and allowing us the opportunity to support you. Feedback like this means a lot to our team, and we’ll be sure to pass your kind words along to Ronnie.
-Jasmine
Aptive Explains It All - Best We’ve Had!
The Aptive Staff are very thorough and my “bug” issues are addressed. I love the photos and items they took care of during the service. Very friendly and explain it all. Happy with the service.
16 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Mary,
Thank you for sharing your experience! We’re so glad to hear our team was thorough and addressed your pest concerns effectively. Our service professionals take pride in providing detailed care, including photos and notes, so you can see exactly what’s being done.
It’s wonderful to hear you found the team friendly and informative, that’s exactly the experience we aim to provide at Aptive. We truly appreciate you choosing us and being part of our community.
-Jasmine
Dedication to the customers.
The person who gives more than most company people do is important to me as a customer. He went beyond the normal requirements of my concerns and that shows that he is customer oriented and listens to the needs of the customer. That sounds that there are some company who care about their customers.
11 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Christine,
Thank you for sharing such kind feedback! We’re thrilled to hear that our service professional went above and beyond to address your concerns. Listening to our customers and providing care that truly makes a difference is exactly what we strive for at Aptive.
We’re grateful to have you as part of the Aptive community, and we’re always here to make sure your needs are met.
-Jasmine
OK very reliable
I don't like it that they don't give me the option of inside or outside. Otherwise, very dependable.
5 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Marlin,
Thank you for taking the time to share your feedback. I completely understand wanting the option to choose inside or outside treatments, and I appreciate you letting us know. Your input is valuable as we continue to improve our services to better meet the needs of our customers.
I’m glad to hear that you find our team dependable. That consistency and reliability is something we take great pride in at Aptive. Thank you for being part of the Aptive neighborhood and for trusting us with your pest protection.
-Jasmine
Reliable service
Reliable people that service our home regularly getting rid of ants, spiders, crickets and even grubs in our lawn, to stop the crows from tearing it up.
26 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Thomas,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been able to provide reliable service and help protect your home and lawn from ants, spiders, crickets, and grubs. At Aptive, we take pride in offering comprehensive, effective solutions for both inside and outside your home, and it’s wonderful to know our efforts are making a difference. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
The technician who came to our house…
The technician who came to our house did a wonderful job. I asked him to pray for spiders inside which he graciously took care of, and did a really good job on the outside as well. Give that guy a raise!
19 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Shell and Carolyn,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professional did a wonderful job addressing both the inside and outside of your home. We’ll be sure to pass along your kind words, as our team takes pride in providing thorough and attentive service.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and dedication.
-Jasmine
Carlis Ramirez was so friendly and…
Carlis Ramirez was so friendly and polite, as are almost all of your employees. He listened to my concerns about American cockroaches in my house for the last 6 years, he gave some advice and commiserated with me. He was very thorough.
21 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Connie,
We’re thrilled to hear that Carlís provided friendly, polite, and thorough service while addressing your concerns about American cockroaches. At Aptive, we take pride in listening to our customers, offering helpful guidance, and ensuring every visit leaves your home well-protected. Thank you for trusting Aptive and for being a valued part of our neighborhood, we truly appreciate your continued support!
-Jasmine
They always do a great job around our…
They always do a great job around our house and yard I just wish our garage and trash cans would always be included.
13 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Andre,
Thank you for taking the time to share your feedback. I’m glad to hear our team is consistently doing a great job around your house and yard. I completely understand wanting your garage and trash cans to be included every time, those areas are important to fully protect your home.
Please reach out at socialmedia@goaptive.com so we can review your account and make sure we’re addressing these areas moving forward. We appreciate you being a part of the Aptive neighborhood and giving us the opportunity to make sure your home is fully protected.
-Jasmine
Best service Techs we've ever had
The Aptive Techs I've had over several years have all been exceptional! They are thorough, observant and very helpful. They don't make me feel rushed when I have an issue to discuss. Best pest company we've used.
19 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jane,
We’re thrilled to hear that our service professionals have consistently provided thorough, observant, and helpful service over the years! At Aptive, we take pride in making sure every customer feels heard and supported, and it’s wonderful to know that reflected in your experience. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to provide the best care for your home.
-Jasmine
Great service
12 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jose,
We’re so glad to hear you had a great experience with our service! At Aptive, we take pride in providing thorough, reliable, and friendly care to keep every home comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
tec listened to me carefully and…
tec listened to me carefully and explained what he did very well.
5 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Tim,
Thank you for sharing your experience! We’re glad to hear that our service professional took the time to listen and clearly explain the work performed. At Aptive, we strive to provide attentive, thorough service, and it’s wonderful to know our team delivered on that. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Great service and helping when need…
Great service and helping when need issue addressed
30 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jenifer,
We’re so glad to hear that our team has been helpful and provided great service when addressing your concerns! At Aptive, we strive to be responsive and thorough so every issue is handled promptly and effectively. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Their service is great
Their service is great. Their servicemen are great and if you develop a problem in between regular scheduled services, they will gladly come out at the top of a hat.
5 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Tony,
Thank you for sharing your experience! We’re so glad to hear that our team has been able to provide reliable service and respond quickly when issues arise between scheduled visits. At Aptive, we know that pests don’t always follow a schedule, and our goal is to make sure you feel confident and supported every step of the way.
We truly appreciate you being part of the Aptive community and for letting us know that our team’s dedication makes a difference.
-Jasmine
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