I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another... Voir plus
Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
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Lisez les avis des autres
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
L'entreprise a répondu
The techs are very friendly. Knowing if they are coming in the AM or PM would be helpful. The text when they are ready to be at my house is helpful. It let's me put the.dogs inside. I was very... Voir plus
L'entreprise a répondu
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,5
Excellent
163 avis
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First time with Scott
First time with Scott. He covered the areas requested. Appeared to have checked the structure for wasps. Not all the pictures of the outside like Aaron but seemed to be through. This was oklahoma city not orange county but that is not a field that edit covers
27 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Rick,
Thank you for sharing your feedback. We’re glad to hear that Scott covered the areas you requested and took the time to check the structure for wasps. We understand how important it is to feel confident that the service was thorough, and we appreciate your observations comparing it to past visits. At Aptive, we aim to provide consistent, reliable service no matter the location, and your feedback helps us continue improving. We truly appreciate you being part of the Aptive neighborhood and taking the time to share your experience.
-Jasmine
A little late for service
The service was as expected. The reason I didn't give a five was that the technician showed up and pitched darkness. Did not take into consideration the change in daylight savings, he diligently worked everything with his flashlight, and I appreciated his efforts. The logistics could've been better.
4 novembre 2025
Réponse de Aptive Pest Control - Orange County
Hi John,
Thank you for sharing your feedback. We’re glad to hear your service was completed as expected and that you appreciated the effort our service professional put in, even under challenging lighting conditions. We completely understand how the timing and logistics could have been better, and we take your comments seriously as we work to improve scheduling and service efficiency. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize both the effort and the areas where we can do better.
-Jasmine
The promise Great service but is a rip…
The promise Great service but is a rip off,the charge you monthly and the shiw every 45 if ,good lock cancel $200
3 septembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Robert,
Thank you for sharing your feedback. I’m sorry to hear about your frustration with the billing and cancellation process. At Aptive, we aim to provide reliable pest control solutions and transparent service, and it’s clear we fell short of your expectations.
I’d like to take a closer look at your account to better understand the situation and review the charges and service schedule. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can work toward a solution that addresses your concerns. We appreciate you being part of the Aptive community and giving us the chance to make this right.
-Jasmine
Quality service
Technician calls ahead of arrival shows up looks clean very professional. He asked questions about performance and if we noticed any activity any areas of new activity and did a thorough inspection and treatment.
25 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi John,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professional provided professional, thorough service while keeping you informed every step of the way. Asking questions about activity and performing a detailed inspection are important parts of our process, and it’s wonderful to know that reflected in your visit.
We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and inspires us to continue delivering attentive, effective service for every home we protect.
-Jasmine
Miguel is very thorough and takes…
Miguel is very thorough and takes pictures of all the hot spots. Great tech!
31 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Dan,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that Miguel provided thorough service and documented all the key areas with photos. Our team takes pride in delivering attentive, effective, and transparent care, and it’s wonderful to know that reflected in your visit.
We’ll be sure to pass along your kind words to Miguel. Your feedback inspires our team to continue going above and beyond for every home we protect, and we truly appreciate your trust in Aptive.
-Jasmine
Jesus was fantastic!
Jesus was fantastic!! Very efficient and explained everything he was going to do outside my house.
29 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Janet,
Thank you for sharing your experience! We’re so glad to hear that Jesus provided efficient, thorough service and took the time to explain everything he was doing. At Aptive, we pride ourselves on having service professionals who are knowledgeable, friendly, and attentive to your needs.
We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected!
-Jasmine
Issac is a great worker.
Issac is a great worker.
He took care of all the areas which I asked him to look at.
He is punctual and communicative.
Thank you for your help
25 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Vandna,
Thank you for sharing your feedback. We’re thrilled to hear that Issac was punctual, communicative, and thorough in addressing all the areas you requested. At Aptive, we take pride in our service professionals who are attentive, reliable, and committed to providing outstanding care for every home.
We’ll be sure to pass along your kind words to Issac. We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Sandy,
Thank you for sharing your feedback. We’re glad to hear that you found our service pleasant and efficient. At Aptive, we always strive to provide thorough and reliable pest control while making sure our customers feel supported and informed.
Regarding termite services, we’d be happy to connect you with our termite department to provide more information and options. Please give us a call at your convenience, and we’ll make sure you’re transferred to the right team.
Thank you for being a valued part of the Aptive neighborhood. We look forward to assisting you!
-Jasmine
Professional service / great price
Dwayne arrived on time and did a thorough and professional job in my yards. He is always a pleasure to work with - great personality.
11 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Eileen,
We’re so glad to hear that Dwayne provided a thorough and professional service while bringing his great personality to your home! At Aptive, we take pride in having service professionals who not only deliver effective pest control but also make the experience pleasant and personable. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
Extra special treatment
I was given extra special service this time because I had two men, Louis and Juan who was in training.
I worked with Juan inside the house and he would ask questions about areas to determine the best way to treat areas. Also, explained the time needed to let the treatment set before vacuuming or or wiping window sills too soon after the area had been sprayed. I think this info should be stated every time a treatment has been given because we, the customers, have a tendency to forget.'
Also, I appreciate the pictures send by Louis. The next day I was pleased to see one area at the garage door leading to the backyard was sprayed an bit extra because there was evidence of a lot of crickets in that area.
Also, regarding the outdoor pics. During my August treatment, I was in Peru so it was extra helpful seeing the pictures from the outdoor treatment.
Both Louis and Juan were respectful while speaking with me and did not make me feel like they had to "hurry and be finished so they could get to the next location.'
17 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Kay,
We’re thrilled to hear about your positive experience with Louis and Juan! At Aptive, we take pride in having knowledgeable and respectful service professionals who take the time to explain treatments, answer questions, and provide helpful photos so you can see the work being done. We completely agree that this level of communication is important, and your feedback helps us continue providing thorough, consistent service for all our customers.
Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
The work is complete and the worker was…
The work is complete and the worker was very nice and helpful in understanding
11 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Phil,
Thank you for sharing your feedback! We’re glad to hear that our service professional was helpful, friendly, and thorough in completing the work while making sure you understood the process. At Aptive, we take pride in providing professional, attentive service that leaves our customers confident and well taken care of.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Great service and resonably priced!
3 octobre 2025
Avis spontané
Réponse de Aptive Pest Control - Orange County
Hi Christina,
Thank you for sharing your feedback! We’re so glad to hear that you’re happy with both the quality of service and the value provided. At Aptive, we strive to deliver professional, thorough, and reliable pest control solutions that are fair and effective. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Robert,
Thank you for sharing your experience! We’re glad to hear our service professional was both helpful and prompt. At Aptive, we strive to provide attentive, reliable service for every home, and it’s rewarding to know our efforts made a positive impression. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Kevin Moore did a great job
Kevin Moore did a great job, personable, listened to what we wanted and tried to right the previously bad experiences we continually have had and spent quality time, trying to make things right and did well.
8 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Sherri,
Thank you for sharing your experience! We’re thrilled to hear that Kevin took the time to listen, address your concerns, and provide the attentive service you deserve. At Aptive, we strive to make every visit a positive experience and to go the extra mile to restore confidence when past experiences have fallen short. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
I was out of town when you came
I was out of town when you came. I sent a note because I wanted to change the date to a time was home. No one called
7 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jan,
Thank you for sharing your experience. I can understand how frustrating it must have been to reach out to reschedule and not receive a call back, especially when you wanted to be home for your service. That’s not the seamless experience we aim to provide at Aptive.
We’d like the opportunity to make this right and ensure your service is scheduled at a time that works for you. Please reach out to us at socialmedia@goaptive.com so we can review your account and get your appointment set up promptly. We appreciate you being part of the Aptive neighborhood and giving us the chance to improve your experience.
-Jasmine
Efficient service
I like your email reminder and I like the photos you send when you are done.
7 octobre 2025
Réponse de Aptive Pest Control - Orange County
Hi Michelle,
Thank you for sharing your feedback! We’re glad to hear that our email reminders and post-service photos make your experience with Aptive more convenient and transparent. We strive to keep our customers informed every step of the way, and it’s wonderful to know these tools are helpful for you. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Tiffany,
Thank you for sharing your feedback. We’re glad to hear our team provided prompt service and delivered on what was promised. At Aptive, we strive to provide reliable, effective treatments while ensuring our customers feel valued and supported.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Your service people have always been…
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t even list the amount charged! I’m looking into other companies particularly since your rates may be increasing.
13 septembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Lark,
Thank you for sharing your feedback. We’re glad to hear that your interactions with our service professionals have been positive, and we appreciate you taking the time to let us know about your concerns with our billing procedures. At Aptive, we strive to make our processes clear and convenient, and it’s clear that we didn’t meet your expectations regarding receipts and billing transparency.
We’d like the chance to address this and ensure you have the documentation you need. Please reach out to us at socialmedia@goaptive.com so we can provide a clear receipt and answer any questions about your account. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Cathryn,
Thank you for sharing your feedback! We’re glad to hear our team has been personable, helpful, and knowledgeable. At Aptive, we strive to provide service that is both professional and attentive, ensuring your home is comfortable and well cared for. We appreciate you being part of the Aptive community!
-Jasmine
This was the fourth repeat visit to…
This was the fourth repeat visit to deliver plug in flying bug traps. Again the technician showed up without the items (3total). Please read my service file.
I have been a premium customer and as part of my calls to service center they reviewed my billing rate and changed it $129/ month. With this last technician visit set up manager at our local service center after asking for a credit. He instead changed my service to a lower level for $119. I do not understand how hard it is to deliver plug in bug traps.
5 septembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Gary,
Thank you for taking the time to share your experience. We completely understand your frustration with the repeated visits and the missing plug-in bug traps. At Aptive, we aim to provide reliable service and make sure every customer receives the products and treatments they are expecting, and it’s clear we fell short here.
We also understand the concerns regarding your billing and service plan adjustments. We’d like the opportunity to review your account in detail, ensure the correct items are delivered, and address any outstanding questions regarding your plan or billing. Please reach out to us directly at socialmedia@goaptive.com so we can work toward a resolution that meets your expectations. Your satisfaction and peace of mind are important to us, and we’re committed to making this right.
-Jasmine
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