Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Voir plus
L'entreprise a répondu
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Voir plus
L'entreprise a répondu
Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
2347 Weldon Parkway, 63146, St Louis, MO, Etats-Unis
- 13147893169
We overthink pests so you don't have to.
4,4
Excellent
153 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always friendly and knowledgeable…
Always friendly and knowledgeable technicians. They keep you informed every time they do a treatment.
9 décembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Shirley,
Thank you for sharing your experience! I’m glad to hear our service professionals have been friendly, knowledgeable, and keep you informed with every treatment. At Aptive, we take pride in providing clear communication and thorough service so our customers can feel confident and comfortable in their homes.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Rude ass technician
Would really rate it 0 especially for the technician that came to my house! He was down right rude in a hurry didn't listen to what I had to say. Top that off he sprayed my dog with the chemicals. Didn't show any remorse or give me any clue what to do. All he said is oh I sprayed ur dog. As far as the company it is an ok company.
5 décembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Trish,
Thank you for sharing your experience. I want to sincerely apologize for the way our service professional handled your visit. The behavior you described is not acceptable and does not reflect the standards we hold at Aptive. I completely understand how upsetting it must have been to have your concerns dismissed and to have your pet accidentally sprayed, your frustration is entirely valid.
We take situations like this very seriously. I would like the opportunity to address this directly and make sure it’s handled appropriately. Please reach out to us at socialmedia@goaptive.com so we can discuss what happened, provide guidance regarding your pet, and work toward a resolution that restores your confidence in Aptive.
Thank you for bringing this to our attention and giving us the chance to make it right.
-Jasmine
He followed instructions
Mike got to my house quickly after his text. Then he did what I wanted, not bothered by the "help" my dog gave him.
19 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Kathryn,
Thank you so much for sharing your experience! We’re glad to hear that Mike arrived promptly and handled your service just the way you wanted, even with your furry helper lending a hand. At Aptive, we take pride in providing timely, personalized service while making sure every visit is smooth and professional. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
A text letting know when he would…
A text letting know when he would arrive. The text let me know when arrived what he would be doing and if I had any questions. He was very clear and very courteous.
4 décembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Sharon,
Thank you so much for sharing your experience! We’re glad to hear that your service professional communicated clearly every step of the way and was courteous throughout the visit. At Aptive, we take pride in providing attentive, transparent service so our customers feel informed and confident. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Tyrell did a great job!
Tyrell was friendly and thorough. He communicated well, checking my needs in advance of his arrival. He sent pictures of the treated areas.
3 décembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Jody,
Thank you so much for sharing your experience! We’re thrilled to hear that Tyrell was friendly, thorough, and communicated clearly before and during the visit. At Aptive, we take pride in providing personalized service and keeping our customers informed, including sending photos of treated areas for peace of mind. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Super nice people and quality work…
Super nice people and quality work every time. Very efficient, informative and always listen to my concerns about bugs
26 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Nicole,
Thank you for taking the time to share your experience! We’re so glad to hear that our team consistently provides friendly, efficient, and high-quality service. At Aptive, listening to our customers and addressing your concerns is a top priority, and it’s wonderful to know our efforts are making a difference in keeping your home protected.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the reliable, attentive service you’ve come to expect from us.
-Jasmine
Termites Killed
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the activity was taken care of but out of precaution I decided to have Aptive install new stations. Wow was I glad I did. After just a few months four stations were being hit hard. Thank God I didn't leave our home untreated. Thankful for effective pest control.
26 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Bernard,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that having new termite stations installed gave you peace of mind and that they are actively protecting your home.
It’s wonderful to know that our team could provide effective pest control and help ensure your home stays safe. We truly appreciate your trust in Aptive, and we’re always here to keep your home protected with thorough and reliable service.
-Jasmine
Derrell went above and beyond to…AJob well done!
Derrell went above and beyond to perform an outstanding job. He gave 110% which you don’t see very often today. Taking down cob webs in garage, and outside. Spraying every nook and cranny (so to speak), inside and out. Put down little box’s where needed. Was so thorough in his care for my home. Job well done Derrell. He is a blessing to his company, and definitely to me. Thanks Derrell.
18 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Sharon,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Derrell went above and beyond and provided such thorough, attentive service. It’s wonderful to know he took care of every detail, from cobwebs to strategic placement of treatment boxes, and made sure your home was fully protected.
Derrell is truly a valued member of the Aptive team, and your kind words highlight the dedication and care we aim to provide for every customer. We appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
Spencer did a great job!
18 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Mary,
Thank you for sharing your feedback! I’m thrilled to hear that Spencer did a great job. Our service professionals take pride in providing reliable and thorough pest protection, and it’s wonderful to know their efforts are making a positive impact.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
My technician was great
My technician was great! Friendly, knowledgeable and informative. He listened to my concerns and addressed my pest control needs.
My only complaint is about the customer service. It is difficult for me to schedule as Friday is my only available day to be on the premises when the technician comes. If I am not there only the outside gets treated & cost remains the same. They have continually scheduled me on days I cannot be present.
15 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Leslie,
Thank you for sharing your feedback and for highlighting the great service provided by your technician. We’re glad to hear they were friendly, knowledgeable, and attentive to your concerns. Providing thorough and effective pest control is always our top priority.
We also sincerely appreciate your feedback regarding scheduling. We understand how important it is to have visits on a day that works for you, especially when inside treatments are needed. Please reach out to us at socialmedia@goaptive.com so we can review your account and work with you to find a solution that ensures your home receives complete treatment on a day that fits your schedule.
Thank you for being part of the Aptive neighborhood. Your feedback helps us improve both our service and our scheduling process so we can better support our neighbors.
-Jasmine
Great interaction with employee
Great interaction with employee. Respectful and very helpful.
15 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Kim,
Thank you for sharing your feedback! We’re glad to hear that your interaction with our service professional was positive, respectful, and helpful. At Aptive, we strive to provide attentive, professional, and courteous service, and it’s wonderful to know that your experience reflected these values.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Friendly service and service well done
8 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Eric,
Thank you for sharing your experience! We’re thrilled to hear that you found our service friendly and thorough. At Aptive, we take pride in providing reliable treatments while making sure our customers feel valued and well cared for.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
I have cameras all over my house
I have cameras all over my house. This guy walked in my front yard didn’t spray anything. They walked to the backyard and then walked back out. Never went inside. Never knocked on the door. Nothing it’s crazy. I’m done.
5 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Ryan,
Thank you for sharing your experience. We completely understand how frustrating it must have been to feel like your service was not completed as expected. At Aptive, we take all service concerns seriously and want every visit to meet the high standards our customers deserve.
We’d like the opportunity to review your account and see exactly what happened so we can address this and ensure it doesn’t happen again. Please reach out to us directly at socialmedia@goaptive.com so we can make this right. We appreciate you being part of the Aptive neighborhood and want to restore your confidence in our services.
-Jasmine
I have multiple times tried to cancel…
I have multiple times tried to cancel my subscription with these people as I was told false information
30 octobre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Gabriellea,
Thank you for taking the time to share your experience. I’m very sorry to hear about the challenges you’ve faced trying to cancel your subscription and for any confusion caused by the information you received. At Aptive, we strive to provide clear, accurate communication and a smooth experience for every customer, and it’s clear we fell short in your case.
We take feedback like yours seriously and would like the opportunity to review your account and resolve this matter promptly. Please reach out to us directly at socialmedia@goaptive.com so we can ensure your concerns are addressed and work toward a resolution.
At Aptive, we value every customer and are committed to providing professional, transparent, and reliable service.
-Jasmine
Daquan’s Service at 407 Greeley
Daquan notified us I hour prior to arrival .
He was thorough and addressed the areas of concern z
He provided pics of the areas he paid special attention to as requested by this customer.
4 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Mary,
Thank you for sharing your experience! We’re glad to hear that Daquan was able to provide thorough service and address the areas of concern, and that he kept you informed with a timely notice and photos. We’re proud to have service professionals like Daquan who go the extra mile to make sure our customers feel confident and cared for.
We truly appreciate you being part of the Aptive community and for taking the time to recognize our team’s efforts.
-Jasmine
Crystal is great
Crystal showed up on time and began taking care of both floors and the basement. I warned her about a nest of those nasty yellow jackets IN the siding of the house. She promptly called her manager. They arranged a treatment for those nasties. I could see the outside ones not going in, several inside ones dropping to the ground as they came out, and this larger rascal, the queen I presume abandoning ship. Today there is no sign of them. She also baited the mouse house trap outside. Another quality job
4 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Mike,
Thank you so much for sharing your experience! We’re thrilled to hear that Crystal handled your service so thoroughly and took swift action with the yellow jacket nest. It’s great to know that her attention to detail and prompt coordination with her manager made such a difference, and that your home is now protected. At Aptive, we take pride in providing effective, reliable solutions, and it’s wonderful to hear your mouse trap was also attended to. We truly appreciate you being part of the Aptive neighborhood and for recognizing the quality of our team’s work.
-Jasmine
the service person did a great job of…
the service person did a great job of explaining and getting the work done.
4 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional not only completed the work effectively but also took the time to explain everything clearly. At Aptive, we take pride in providing both thorough service and helpful guidance, and it’s wonderful to know you had a positive experience. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our team’s efforts.
-Jasmine
Marvin does a thorough job and is…
Marvin does a thorough job and is professional. Appreciate the communication I receive from him.
4 novembre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Diane,
Thank you for sharing your experience! We’re thrilled to hear that Marvin provided thorough and professional service and that his communication made a positive impression. At Aptive, we take pride in delivering reliable, attentive service, and it’s wonderful to know our team is meeting those standards. We truly appreciate you being part of the Aptive neighborhood and for recognizing Marvin’s efforts.
-Jasmine
Always on time and always professional!
5 août 2025
Réponse de Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team consistently arrives on time and provides professional service. Punctuality and professionalism are values we take pride in, and it’s wonderful to know they’re making a positive impact for you.
We appreciate your trust in Aptive and your feedback. It truly means a lot to our team.
-Jasmine
Good Service
The Active tech [DEJUAN] was very thorough and knowledgeable
We told him about problems we have had in the past
And he treated those areas
Also showed him a bug in the garage that had
showed up in mass #s
He recognized those as crickets and said we shouldn't have any more problems
Dejuan was courteous and listened to our problems
He did a good thorough service
Very satisfied
28 octobre 2025
Réponse de Aptive Pest Control - Saint Louis
Hi Terry,
Thank you for taking the time to share your experience. We’re thrilled to hear that Dejuan provided thorough, knowledgeable service and took the time to listen to your concerns. It’s great to know he addressed the areas you mentioned, identified the crickets in your garage, and gave you confidence that your home is protected. At Aptive, we take pride in service professionals like Dejuan who combine expertise with attentiveness and care. We appreciate you being a part of the Aptive neighborhood and trusting us to keep your home protected.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.