Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Voir plus
L'entreprise a répondu

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Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Voir plus
L'entreprise a répondu
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Voir plus
L'entreprise a répondu
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Voir plus
L'entreprise a répondu
Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Voir plus
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Écrit par l'entreprise
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2347 Weldon Parkway, 63146, St Louis, MO, Etats-Unis

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Not all technicians make us aware of their arrival. Once performing service/applications on property, technicians are very good & thorough. Must say that Crystal (St Louis location) is excellent. She has respect, courtesy, thoroughness & great follow-through skills. Wish we could have her as our technician EVERY TIME.
Infrastructure & customer service need considerable improvement with communication follow-through, more clarity of English spoken, poor processing of written checks as payment & email support. Recently Aptive discontinued email communication & support for customers. Very bad decision.

Réponse de Aptive Pest Control - Saint Louis
Jeremiah was great and i believe the yellowjl jacket nest is dead. would like him to be my regular service guy.

Réponse de Aptive Pest Control - Saint Louis
I wasn’t home but with the pictures that the technician takes with the treatment, I can see that it is actually getting done.

Réponse de Aptive Pest Control - Saint Louis
Daquan was VERY thorough and covered all of the house and surrounding areas. No one has ever been that thorough treating our home before. He arrived when he said he would be here. He let me know when he was finished and sent me pictures of everything he did and treated. This was the first time someone did not just rush and hurry up so they could leave. I really hope Daquan is the one who does our treatment every time from now on.

Réponse de Aptive Pest Control - Saint Louis
He asked if I was having any issues and he made sure to treat the area with extra attention.

Réponse de Aptive Pest Control - Saint Louis
She was awesome and attended to what we needed done. There should be an option to have your appointments automatically scheduled for you. I don't see that being on the Premium Plan.

Réponse de Aptive Pest Control - Saint Louis
Yes, the agent looked for termites. He even found some in a dying tree in my backyard, but the visit was really just a sales call—and the service would be pretty expensive.
No thank you.

Réponse de Aptive Pest Control - Saint Louis
Billy is always the best technician that’s ever come to my home!
If I can’t get him on the schedule to take care of my Home when my transfer are done, then my treatments will always be postponed! All your employees should be like Billy!

Réponse de Aptive Pest Control - Saint Louis
The worker was kind and timely, I made the appointment for wasps and requested they come with equipment to handle this issue.
The worker said that wasn’t communicated and my issue was not solved. I think solving this disconnect and resolving the reason I called would make sense.
He was able to provide a spray if the outer layer of my house and yard.

Réponse de Aptive Pest Control - Saint Louis
Our technician we had focused on the areas I asked him to because they are still a problem. He is really friendly and helpful. When I needed an extension to pay my bill and he was already here, he helped me get through it right away!

Réponse de Aptive Pest Control - Saint Louis
Regular, on time applications are great, but I really like how the bug & insect population are gone!

Réponse de Aptive Pest Control - Saint Louis
Miguel was my my service guy. He was professional and proficient. He made sure he covered all parts of my house and exterior knowing what issues I was concerned with. This is my 5th month with aptive and have had only 1 month of unsatisfied service. But Miguel made sure I was happy before he left.

Réponse de Aptive Pest Control - Saint Louis
My first review was incorrect. The tech was so quiet that we thought he left without even spraying or performing any type of treatment. I was wrong. My one complaint is our deck, we spend a large amount of time outside on the deck. I was under the impression that there would be more attention paid to that area.

Réponse de Aptive Pest Control - Saint Louis
The technician did come the requested time window. The technician arrived when I was not at home, given this the inside was not treated as requested.

Réponse de Aptive Pest Control - Saint Louis

Réponse de Aptive Pest Control - Saint Louis
They are always thourough.
They clear the hornet nests that form and have done a really good job keeping ants out of the house.
They come back if an extra application is needed with no fuss.

Réponse de Aptive Pest Control - Saint Louis
Tasheena James was professional and accommodating during the schedule service. Very knowledgeable. Tasheena addressed our concerns of mice getting into house and nest of wasp on the children wooden fort swing set in our backyard. My wife runs an in home daycare and didn't want her daycare kids exposed to the wasp when they did their outdoor activities. Tasheena made our back yard and the wooden fort a top priority during her visit. My wife and I were very appreciative for Tasheen's professionalism, and dedication to her work.

Réponse de Aptive Pest Control - Saint Louis
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