A&Q Beds & Furniture Avis 

145
•
TrustScore 4.5 sur 5

4,3

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Noté 5 sur 5 étoiles

I bought a super king size TV bed with gas ottoman lift which was delivered and fitted yesterday. From the first WhatsApp message to install it was five star service. I went for the linen material and... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The product and quality of the bed is very good however, it took three deliveries to get it right. First they sent the wrong end of the bed and did not send the gas lift, screws etc and then parts wer... Voir plus

Noté 5 sur 5 étoiles

I’ve just got a super-king bed from A&Q - before we start on the product, the customer service is the best i’ve ever seen. From the start you have support and quick responses at even after working h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, The Owner (A&Q Beds) is the Man !! He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quali... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(145)

53 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

BEWARE OF AQ BEDS

Beware of AQ beds. The fabric is of poor quality and crumbles, and the bed frame squeaks when you get in and out of bed. Communication is absolutely terrible—nothing but problems with this item. I have asked them to take the bed back and issue a refund. They have sent people around to review, but nothing came out of it. They messed up my bed when changing the buttons, now suggesting to remove both sides and leave me without a bed for a couple of weeks, despite having back issues - nothing offered on replacement. I have been stonewalled and made to feel like I am complaining for no reason, even though they say they have never had a problem like this before. I feel like I am getting nowhere, so I have had to go through my bank and am nowprecocious making a case with Trading Standards. It is your choice whether to buy a bed from this site, but I would be very cautious given the price of these beds, and you’re not being provided with good-quality materials or wood for the frame. Absolute shambles.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

Excellent experience! We ordered a bed with special measurements. The customer service was fantastic, trustworthy and patient. The delivery came on time and all went smoothly- a very happy customer!

18 avril 2026
Avis spontané
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Thank you so so much for your feedback

Noté 1 sur 5 étoiles

Disappointed after all the good reviews…

Disappointed after all the good reviews I have read! My bed was delivered damaged, which they did replace the parts the next working day. However they didn’t listen to my request and delivery turned up when I told them I was out and seemed to blame me after telling them a number of times!! Also requested the bed to be set up as due to it being damaged when I had planned to put up, I couldn’t put up over the weekend. Was told yes absolutely fine but then got told I’d have to wait another 5 days!!! The bed was for my daughter and I had to get someone in to set it up. The pre-drilled holes for the bed frame were all out and I had to get them re-drilled!! Wasn’t the ‘luxury bed’ as they state! Customer service, if you can call it that was rude and abrupt!! Never again!!!

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My genuine review

Reading reviews can be difficult as it’s hard to gauge what’s genuine. After speaking with this company via WhatsApp I decided to purchase the bed I was after and very glad I did. My experience was great start to finish , great communication very helpful and fast turn around and delivery . Can’t fault them in anyway. I’m very pleased with my bed , lovely quality and build . They even altered the design of my headboard so it would fit up my stairs at no extra cost.
I would definitely buy again and recommend as well.

27 mars 2026
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

Have to say this company were good to deal with

Have to say this company were brilliant. I ordered a superking with a large headboard. Headboard wouldn't fit up the stairs. I paid the extra to have it cut and fitted and they had it back in a matter of days . I cant wait for a good sleep tonight

14 avril 2026
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Thank you so so much for your feedback

Noté 5 sur 5 étoiles

Stunning bed

Stunning bed. Fast delivery to Ireland. Very helpful

7 avril 2026
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Thank you so so much for your feedback

Noté 5 sur 5 étoiles

Beautiful bed delivered promptly

I’m delighted with my bed. It looks fantastic and was delivered to me so quickly. All questions I had before purchase were answered promptly. I’d be happy to recommend A&Q Beds to anyone.

2 avril 2026
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

Great service

I picked my bed size material and colour on Thursday evening it was delivered to cork in Ireland 🇮🇪 by Tuesday evening.
Very easy process great communication
Love love my bed
Would hugely recommend this company
Delivery guys were great , my house is up a hill and it was lashing not a bother to them 👌

17 février 2026
Avis spontané
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, bed is absolutely fabulous 👌
Would definitely recommend

24 mars 2026
Avis spontané
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

Ordered my past 3 beds from this company

Ordered my past 3 beds from this company and never had a problem. My last bed I ordered was too big for my stairs ( my fault bad measurement) for a fee the company came straight away and collected the bed and re framed it. I had constant support and help throughout this. All the beds I’ve had in the past have been good material and don’t rip easy and cleans well. This is an excellent company with great customer response 😁

10 octobre 2025
Avis spontané
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

Bed is fabulous

Bed is fabulous, great communication. Would use again.

25 mars 2026
Avis spontané
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Réponse de A&Q Beds & Furniture

Thank you so much for your feedback

Noté 5 sur 5 étoiles

This is my second purchase from AQ beds…

This is my second purchase from AQ beds in the past 4 years, i recommend the bed quality, colour and design choices including the delivery and assembly service. My first purchase 4 years ago was a double chesterfield bed thats still going strong and this time i purchased 2 single chesterfield beds for my kids and they love them.

7 février 2026
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

Amazing customer service from beginning…

Amazing customer service from beginning to end! Was so so helpful with all the questions I was asking and the bed was perfect when it came the two lads had it up in minutes! Would highly recommend and will most definitely be using A & Q beds and furniture in the future.

27 février 2026
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Réponse de A&Q Beds & Furniture

Thank you so much for your feedback means a lot a lot

Noté 5 sur 5 étoiles

5 star service!

Excellent! Can’t thank you enough I’m absolutely in love with my new bed. 😍🖤🤗

4 février 2026
Avis spontané
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Réponse de A&Q Beds & Furniture

Thank you so much for your feedback

Noté 5 sur 5 étoiles

X3 Ottoman Storage Beds

Hi I have bought three ottoman lift storage beds from this company and I am very satisfied with the bed itself the sturdiness and the quality as well as the materials used. The delivery was smooth and easy and fitting and assembling the bed was easy due to the video they have uploaded on their TikTok channel overall very happy with all three purchases a money well spent.

16 janvier 2026
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

I ordered 3 beds with mattresses and I…

I ordered 3 beds with mattresses and I am so happy with the beds, looked just like on the pictures (even better) the mattresses are very good to sleep on, very comfortable and soft. If I will need beds ever again I will definitely buy it from here. I definitely recommend if you need beds. Thank you.

13 janvier 2026
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

The customer service team was readily…

The customer service team was readily available to assist with my inquiries. I am pleased with the beds I purchased, the quality is very good and I will definately use this company again.

23 mars 2025
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

We had excellent service the bed was…

We had excellent service the bed was beautifully made very strong and heavy the delivery service was very quick and was. Kept updated on arrival times would thoroughly recommend this company

6 décembre 2025
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Thank you so much for your feedback

Noté 5 sur 5 étoiles

They promised to get my delivery here…

They promised to get my delivery here at short notice and they delivered! Delivery service was great, customer service was great and the bed is lovely! Thank you!

24 décembre 2025
Avis spontané
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Réponse de A&Q Beds & Furniture

Thank you so much for your feedback

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